[Resolved]  PVR Cinemas — adding combos is made mandatory while buying tickets offline.

Address:700059

I bought 5 tickets from a nearby pvr cinemas when the staff made it mandatory to buy a combo of pepsi and popcorn worth 120 rupees. The staff said that she won't give me any tickets without the combo offer. But there is no such scenario while booking tickets online. So my question is, why it has been made mandatory? What if one does not want to but any combos? Is it right to put customers in such a position where they are forced to buy things against their wills? Kindly answer!
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Jun 29, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
PVR Cinemas Customer Care's response
Dear Rive Rina,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
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