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PVR Cinemas Complaints & Reviews

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Last updated Feb 17, 2024
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PVR Cinemas reviews & complaints page 102

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A
austin vadayatt
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against the arrogance of security manager and infringement of personal space

Address:Ernakulam, Kerala
Website:www.pvrcinemas.com/cinemasessions/Kochi/pvr-lulu-kochi-mall/KOCL

I was in pvr kochi, lulu mall yesterday for the 6 pm show of ice age with my two children. The guard, mr. Freddy stopped me for frisking which i have a serious aversion to. This is me, i do not like hands running over my body without my permission. Especially hands that run over hundreds of other bodies before scampering all over mine.

Freddy is a very serious security guard who takes his job very seriously indeed and asked...
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Tenzin Singey
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security guard and one manager

Address:New Delhi, Delhi, 110017
Website:Pvr cinemas

I went there to watch sultan movie. When i am entering security guard told me through chew gum in dustbin and so i did. But i was getting late for show, so after that i was going fast on stairs and that guard pull me back very disrespectful and abused me. He thought i can't understand hindi language. Manager is also supporting him. I know i am not an indian but all people should treat as human or as equal. I know also that i am writing all...
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Pankajgargpnp
from Gurgaon, Haryana
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About air conditioning and seating arrangements

Address:Panipat, Haryana, 132103
Website:Complaint about your pvr at panipat

Dear sir,
How to do work your organisation??
In panipat city there is arrangement of sitting at entrance.
All people were standing if they come prior time.
There is also not working air condition on entrance lobby.
It's very very bad.
Plz look after.
Regards,
Pankaj Aggarwal...
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Sneha Deb
from Kaliyaganj, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offensive behaviour of ground staff

Address:781007
Website:Facebook, pvr cinemas

We were watching sultan at 1:40pm on 10/7/16 in guwahati, assam having two tickets b-22, 23. we showed the ticket to the ticket checker and he asked us to take our seats. at interval another ticket checker came and asked us to move to another place as he told us we were sitting at wrong seats, just when we were about to change our seats another ground staff named mr. chana borah was offensive in his behaviour and was ruthlessly asking us...
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Vparewa
from Solapur, Maharashtra
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Complaining about tickets

Address:New Delhi, Delhi, 110028

Hi.. I vicky living in naraina vihar delhi.. I came pvr naraina for booking ticket at 11.50 show.. They said housefull.. I requested them pls arrange 2 tickets but clearly said no tickets available.. Suddenly 1 guy come on ticket counter and talk to rahul rana manager and karan and they give to him 2 tickets without any booking and cancellation.. This is i feel very bad. I m regular customer of pvr and i m local person in naraina.. But now...
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B
bunutanu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking 22 tickets at a time

Address:Hyderabad, Andhra Pradesh, 502205
Website:in.bookmyshow.com/hyderabad/cinemas/pvr-inorbit-cyberabad/CXCB

I went to inorbit mall today at 9:00pm ist in hyderabad, telengana where pvr cinemas have a branch to book 22 tickets for saturday morning 09/07/2016. i was informed that i can not book 22 tickets at a time and i was told by the manager in charge that i have to pay rs 340 for the booking i. e. 150 (movie ticket)+190 (food charges). moreover he told me that i can book only 6 tickets and i can use my card only once in a particular day for transaction....
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Ravishing Ruhie
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude staff

Address:110018
Website:RUDE BEHAVIOUR OF PVR STAFF

Hi team,
I am a very regular visitor in pvr vikaspuri (primarily due to its proximity to my house - 1 km to be exact).
Today however was the worst experience i have had there.
Today i. e on 7th july i along with my family (4 others) went to watch sultan (9am show). at the entry itself, mahesh behave extremely rudely with my husband - reason an extra minute to show the booking confirmation on his mobile. when we told...
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M
mehulpoddar
from Bengaluru, Karnataka
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Misguiding customers

Address:Bangalore, Karnataka, 560052
Website:PVR

We had gone to purchase the tickets of sultan on the 5th of july for the 6th. We asked for 5 tickets for the evening 8.30 show but were told that it is sold out but tickets for 8.10 show is available. We agreed and took the tickets.
On reaching the venue at 8 pm on 6th we realized that we were given the ticket for the 8.10 am show which was obviously over and our ticket is invalid.

On contracting the senior person we...
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J
jaskirat21
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inappropriate advertisements in kids movies

Address:Mohali, Punjab, 140301

I noticed this for long now. Whenever I take my kid for an animated movie (which I suppose is meant for kids specifically), the advertisements and trailers etc. before the movie as well as in intermission are highly inappropriate. The detailed advertisements of ladies and men's undergarments or any other irrelevant ads should be strictly prohibited. This leaves many parents like me embarrassed. I hope some action is taken for regulating the...
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N
namami joshi
from Chandigarh, Chandigarh
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Refund of ticket money due to technical issues and ac not working

Address:Bhopal, Madhya Pradesh

I had booked ticket through paytm app of sultan movie.. And had applied for refund of money due to non working of air conditioner at cinema hall and other technical issue (Details as given)
Sultan on
Wednesday, 6th july 6:25 pm,
At pvr aura bhopal (Screen2),
2 seat (S): premier-h3, h2.
Total amount-rs 446.00,
Booking id: aura[protected],
Kiosk id: wgbt3b4
Wgbt3b4... Kindly refund...
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A
Anandmethi
from Ghatal, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bulk ticket booking

Address:Kamrup Metropolitan, Assam

I wanted to book bulk tickets for my business clients in pvr cinema for rs 200 club category. But i was told that i will have to take along with it a rs 230 minimum combo which i did not have the budget.

Then i told the pvr manager that i will take the tickets from quoe, they refused me from gettig more than 10 tickets per person despite me rejoining the quoe again .

Then I asked them to give all these things...
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aashi chaudhary
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food quality

Address:Pune, Maharashtra, 411014

21/6/2016 Tuesday 8.15 pm

I went to PVR cinemas located at Phoenix Market city pune, in movie i ordered a of Disney nachos which were given to me in a broken plastic box. It was dark inside the movie hall so i couldn't see at first but the plastic box was broken. How irresponsible it is to serve something in a broken box. What if a would have eaten a plastic piece by mistake. In interval I went to the counter and requested...
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Rahul Parkar
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Malpractices by your manager.

Address:Allahabad, Uttar Pradesh, 211004

24th june, 2016. 9:15pm
Me and my friend were stopped from leaving the venue (Pvr cinemas, allahabad) during the interval by security. They said you cannot enter once you leave, and asked us to submit our tickets if we wanted to go out. On contacting the manager, he said "one of you can go". When i pointed out to the clueless manager that not only is this stupid, but also illegal, he said that this is what he was told by higher authorities....
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sapsindhu
from Idukki, Kerala
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Moral policing & cheating at pvr cinemas, lulu mall, kochi

Address:Ernakulam, Kerala, 682024
Website:www.pvrcinemas.com/nowshowing/Kochi

Our disgust for the movie, udta punjab actually is courtesy pvr kochi for playing spoilsport and ruining our movie experience. We literally shred and threw away our three movie tickets in disgust and this might as well be the last time we contribute to the revenue of pvr. We are regular cinema goers and lulu's pvr was always our chosen place since it opened. Sadly, we had one of the worst experience from them this time. Manager and staff...
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Saachi Chowdhry
from Gurgaon, Haryana
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Broken seat

Address:New Delhi, Delhi, 110009
Website:Pvr

On 19th june 2016, I had come to pvr to watch Udta punjab 7.45 pm show with my family. I was extremely dissapointed to find my self seated on a broken chair which was inclined to a very uncomfortable position. My seat no was E12 in Audi 4. Hope you take notice of that. I am a regular at this hall but was dissapointed not to find value for money for your service....
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A
avi makkar
from Shahkot, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insulted by one of your security parson

Address:Ludhiana, Punjab, 141004
Website:Www.pvrcenimas.com

I went to pvr last night for movie udta punjab as par the guide line we know the movie is for adults only. I bought the 4 ticket he didn't ask me for my anyof my id. And evn tho i am a adult mh age is 21 but at the entry point the garud wanted to impress the female gaurd so he made a punch over me and said "lagte ni yar" she start smileing and and female gaurd to.. And my freinds well.. I felt insulted.. At i just show him my id and moved...
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sachinr
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad sound quality.

Address:Raigad, Maharashtra, 410209

Jun 16. The sound system is very bad. Have to be very attendive to listen the conversation what happening. Mobile ring tone is much louder. I felt like my home theatre 2.1 is much better. Spending money to travel n then buying tickets then audiences get cheap audio quality? While watching conjuring 2 same experience a week before. Not a single scene was scary coz sound was bad. Neither surround was kept perfect nor straight from screen set...
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Abhijeet917
from Mumbai, Maharashtra
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Ticket money stolen and bad service

Address:400053
Website:Pvr icon

We went to pvr icon at infinitymall lokhandwala to watch movie! Where they gave us ticket without any identification @11 am when asked to enter were not allowed because we did not carry our id unknowingly. Hence we requested within 5 minutes to cancel our tickets and so we could book it for later when we get our id because the movie would start in a minute and it would be too late if go back home and get our id proofs! It was staright away...
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Unni65
from Kanchipuram, Tamil Nadu
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Booking issues

Address:Chennai, Tamil Nadu, 600016
Website:Pvrcinemas.com

The other day (16 june) me and my friends went to book tickets for 19- june afternoon 4:30 show of the movie conjuring 2. we went to book 7 tickets for that particular show. when we asked the attendant for 7 tickets he replied that 7 tickets cannot be issued unless and until you take the combo of (coke+popcorn) worth rs. 110 for all the 7 people so my bill will amount to nearly (840+770)=1610. he further added that when taking more than 3...
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Reshmy Jyothilal
from Thanjavur, Tamil Nadu
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Wrong information from pvr

I called the pvr call centre to know whether subtitles r available 4 angry birds in kochi pvr. I was told that it's available for all english movies and upon this confirmation, i persuaded someone who is hearing impaired to join the movie but it was not available which caused us severe mental trauma and deep pain for that person. I would like to know the company response....
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