PVR Cinemas Complaints & Reviews

Hi,

I tried to book 5 tickets at PVR R-odeon mall, Ghatkopar Mumbai on 31st march at 5:45 pm in the box office with my debit card. But due to some connection failure the tickets weren't booked and my cash go debited.I had to do the transaction again for ticket booking and I still haven't received my refund back. Please look into this and do the needful.

Amrita Shetty
[protected]@gmail.com

Hi,

I have booked 8 tickets for the film KAVAN in PVR ampa sky walk by using my kotak debit card of amount Rs.1236 and my booking Id is WJN7N7M. kindly sale out my 8 tickets and refund my money as soon as possible. The details given below.

Movie : KAVAN - AUDI 03

Booking ID: WJN7N7M

Seats: D11, D12, D13, D14, D15, D16, D17, D18

No. of seats : 8

Amount : 1236.00 including tax

Regards
Vidyasagar. P
[protected]

I had booked 2 tickets for the movie " Beauty and the beast " in Audi 1, seat number q14 and q15 on 26th March 2017 in PVR, Prashant vihar but to my suprise I spotted a rat running on the red curtains besides us. My wife is pregnant. When I reported the matter to PVR staff they were rude and least bothered to solve the issue.
I paid to watch the movie not the freak show.
I want you to take appropriate action.

Dr Abhinav Parihar

PVR Guwahati in dona planet puts on flexible rates. It's understandable on weekends, but there is not a clear explanation on the bill about the extra charge amount. The Normal rate for a platinum seat is 150/- but at times it goes up as high as 225/-. I have attached an example of the bill. If you add up all the rate, charges and taxes. It adds up to 150/-, while the bill shows total 175/-. is it to evade taxes?

PVR cinemas charging extra amount of 20 INR for 500ml watter bottle which is to be 30INR.

Then there is no value for government order and words.

look at the below links and photo attached.

https://www.aaramshop.com/product-detail/himalayan-the-natural-mineral-water-500...⇄

https://www.zopnow.com/himalayan-mineral-water1-v-500-ml-p.php

First of all i want to train the manager of pvr sion who doesnt have any sense about how to talk to the customer and the security staff is very rude regarding checking. We were 6 friends and 5 came before and 6th came late so when the 6th person came our 1frnd came on the gate to show the ticket but he was like we r 1extra and manager was very rude he should be fired from his job as he was warning us that he is calling the police so we said that we will complain against u for rude behaviour so he said that do whatever u want, like he was taking advantage of his post, actually he doesnt know what a customer can do especially us we have many political contacts too so we can easily fire him away so it will be better u do the following procedure yourself or else if we may do from our side something extra bad may happen legally.
Thankyou

No allowing food items even for my pregnant wife at hyderabad central pvr cinemas punjagutta hyderabad.

All other para allows but this pvr punjagutta have prob even for medical problem.

Supervisor is too rude n staff behaviour is poor.

Process is ok i have always followed process but for medical reasons food should be allowed.

These people are very much greedy and have no respect fr customer

I have purchased five tickets for the movie Logan and then not asking for any type of ID but during entry the security guard was asking for id and not allowed to go to inside he cinema hall, Later manager came and he too was demanding id and his behavior was too bad. Again n again we are requesting for entry with self declaration but he denied for entry.

We came to PVR kolhapur to watch Movie Logan, show 4.30 pm on 7th March
And we 4 friends were not allowed for the movie
The person named Yogesh Atigrr, in charge at ticket counter told us he needs an I'd proof for all 4 o[censored]s..one o[censored]s had and even showed him
And on the same time ..he did allow few boys without asking for a single I'd proof and allowed them
On asking he told that those boys seem to be adults and you people don't
I want to know on what grounds he refused us
If I'd proof was thus compulsory then those boys must not be allowed too
What kind of stupid policy is this that u see people physically and allow them for movie!
Disappointed totally
.
Come on !

This is a complaint against the pvr cinemas (Rk cineplex) located in banjara hills, hyderabad. We went to the logan movie (English) on 3rd march 2017 11:00 pm show. The film was certified as a rated movie which is intended for mature audiences above 18 years of age. We saw many kids under 18 yrs with their parents inside the cinema hall watching the movie. The management is allowing kids to the a rated movie without proper checking. Please...

Dear Sir,

I had booked 2 tickets on 17.02.2017 for the show at 3.20 PM for "Singam 3" in Grand Mall at Velachery, chennai. Payment made through my CITI BANK internet banking for Rs. 309.00 vide ref. MCUPOS 17FEB0900 Card no.: 5497XXX4XXXX4539 17FEB CITRUS PAY PVR CINEMAS MUMBAI Ref:[protected] Ref No :- 17FEB0900. But later understood that booking was not accepted and no show was booked for us which is also confirmed through booking history in my PVR cinemas login account. i understood that booking was not made so the debited amount will get refunded to my account in 7 working days but till date the amount was not yet credited in my account.

As the payment is gone from my bank account and no booking was made against the above payment ref. no., please help me to get the refund ASAP

Please send me your reply

P.S:I had already send mail in PVR mail ID "[protected]@pvrcinemas.com" through mobile app and yet to get response.

Regards,

Madusudanan

Hi.. I hv been PVR from Bangalore and Delhi days.. well I had a very unpleasant experience at PVR Kochi, which is at Lulu Mall. I was in for the 10pm show of Jolly LLB 2 on 16th Feb. 20 min to interval the audio of some speakers failed, we could hardly hear the dialogues. During interval many o[censored]s raised this issue with the duty manager and he promised it is rectified. Post interval the issue started in 5 minutes and continued till the end....

Today i visited PVR cinemas in kurla to watch jolly llb 2 in morning but in interval i came out to order popcorn then I met one of your staff his name was HUSSAIN he was showing me attitude he abused me n he said whatever you want to do you can do he provided me his name n he said take my name n do whatever you want to do so I want to request you and specially to Ajay bijli sir this is how you keep your staff they don't even know how to talk to there customer now I have decided now I m not going to visit any PVR anymore bcoz today I fell ashame on me that why should I came to watch movie in PVR really PVR staffs are disgusting

I booked 3 tickets for Jhonny LLB 2 at 04:30 PM on 11th Feb at FR Cinemas, Chandigarh. Due to a 30 minute late start, I missed an important meeting in office and I need a strict action to be taken against it and I also want a refund for the three tickets. Please look into this issue and resolve it as soon as possible. Please contact me at [protected]@gmail.com

Hi koushal here from bangalore today I watched chowka in pvr orien mall and the show was at 11.15 but as usually starTed at 11.25pm dues to ads and trailers as per movie certificate movie is 178min and .01 sec and the movie completed at 2.20 pm and as I as watching the same movie 3rd Time I noticed that some comedy clips of the movie was been deleted and for questing the same to the duty manager she refused to talk to us and was asking are you from film chamber we come to enjoy the movie completly and the response which we got is not so correct

I had purchased gift card of 500rs watched only 1 movie worth rs 225 when gone to watch 2nd movie at PVR goreegon person at ticket counter said there was only 15 rs balance and did not accept it so where is the remaining balance my card number is [protected] and pin code is 554763 pls reply at earliest else would be faced to take severe action

PVR Curo Jalandhar
Worst service
No service for payment through Debit/Credit Card
Each Nd every time PVR staff preferred for cash payment
Even on box office or for any eatable items
Today 04/02/2017 Kabil movie
I paid cash against tickets because PVR staff refused card payment said server issue without swipe card this issue each and every time

[protected]

This is in regards to a staff who was quiet rude while asking for a gold class ticket who repeatedly said it is 380 rupees after confirming twice we are aware
Quiet embarassing in front of guests and friends
Movie:resident evil
date:3 friday feb 2017
name of staff:shanu(female)
she kept showing the executive class while we asked for gold class and turn the screen away when we wanted to choose our seats and decided to give us the seats she wanted.
this is not acceptable atall

We have visited PVR at Ranip, Arved Transcube, Ahmedabad

There we have found that there was no pest control every where in the theatre there was a mosquito which has biten us both ...we have watched 2 movies back to back in both the screen we have faced the same issue, being seating on the Recliner seats we have faced this issue

Booking id :- WJPP85N

Booking id :- WHB94WK

Tushar Patel
[protected]

Dear Sir,
I had booked 4 tickets on26.01.2017for the show at 9.45 AM for "JOMONTE SUVISHENGAL" in OberonMall at cochi.Payment made through my SBI BANK internet banking for Rs. 492.00 vide ref. no.[protected]GAARKSJU3 of Justdial.But later understood that booking was not accepted and no show was booked for us.The matter was taken up with manager at the counter of Oberon Mall Theatre before staring the show same day on 26.01.2017.He confirmed that no such booking happend they cannot permit unless showing the receipt of booking sent through SMS/Mail.

As the payment is gone from my bank account and no booking was made against the above payment ref. no., please help me to get the refund from the concerned party.

Please send me your reply

P.S:I had already send mail 3 times in PVR mai lID "[protected]@pvrcinemas.com"as instructed by the theatre Manager and Directly in their web platform customer complaint, but not received anyresponse.

Regards,

george, cochi.