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PVR Cinemas Complaints & Reviews

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Updated: Dec 28, 2024
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PVR Cinemas reviews & complaints page 103

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R
Rahul Mohata
from Mumbai, Maharashtra
Oct 3, 2016
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PVR Staff stole my phone

Address: Mumbai City, Maharashtra, 400013
Website: None

My phone must have fell from my pocket on the seat, i was among the last to leave, and after only 3 - 4 minutes i realised i had left my phone so i rang it. Someone hung up the call, switched the phone off and never switched on. I rushed back to pvr, there was no one in the hall. The hall security came and checked seats and below, but some 1 had the phone in possession already. Im sure its one of your staff as there were barely any people...
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ArvindGarg25
from Chandigarh, Chandigarh
Oct 2, 2016
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Cleaning issue

Address: Thane, Maharashtra, 421204

I have booked a ticket of dhoni movie in xperia mall. That is in lodha. When i sit on my seat that seat fully oiled, not properly cleaned. I have also discussed the same with rohit. But he also do anything. I had face this last time as well but that time i have ignored it. The mall isn't taking care about the cleaing. It's better the pvr is closed from this loction.

Reagrds
Arvind kumar...
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amitd89
from Karnal, Haryana
Sep 28, 2016
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Suggestion and feedback

Address: 143001

Respected sir.please open pvr cinemas in highway filling station village chohan near tangra nh-1, district amritsar state punjab country india and also open pvr cinemas in a2b fuel point village joanake near harike pattan nh-54, district tarn taran state punjab country india.a lot of traffic and customers on both the national highways.contact person amitdhawan-[protected] .[protected]@yahoo.com....
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Abhinav Bhartia
from Mumbai, Maharashtra
Sep 22, 2016
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Mobile theft

Address: Mumbai City, Maharashtra, 400013
Website: No website

I was among the last to leave the movie hall, 10.45 pm show, lower parel pvr, movie : pink, seat no. D15 - d14, mumbai. After getting out, in about 2 to 3 minutes, i realised that i had left my phone in the movie hall. I tried calling, it rang twice, then some one cut the call, and switched off the cell phone. There were hardly any people left when i left, so it cannot be that someone from the crowd took it. There are no cctv cameras inside...
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rahul6697
from Delhi, Delhi
Sep 19, 2016
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Customer service

Address: Allahabad, Uttar Pradesh, 211001
Website: www.pvrcinemas.com/cinemas/Allahabad

I am a b.Tech student in indian institute of information technology, allahabad (A premiere institute in india). On 18/09/16, i went to pvr allahabad with two of my friends and booked three tickets of 9:20pm show of movie "pink". I have my laptop with me but while submitting bag at the deposit counter the security official denied to take it and talked to me so rudely. He was giving me some illogical reasons for not accepting my bag .
He...
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mahesh chandgothia
from Fatehabad, Haryana
Sep 18, 2016
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Non working ac in dt chandigarh

Address: Gurgaon, Haryana, 160101
Website: Pvrcinemas.com

Screen no. 3, 6.30 pm show of pink. seat nos. t 11, 12.
Complained to the security guard during interval for ac not working. he said something on his walkie talkie to someone. nothing was done. again complained a bit forcefully. one sardar ji came and apologised, but could not restore tje ac. refused to give the number of mr. chandermohan, the gm of pvrs in chandigarh....
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A Chander
from Mumbai, Maharashtra
Sep 18, 2016
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Fraudulent charges at snack counter

Address: 560027
Website: pvrcinemas.com

Customers must watch out.

The snack counter at pvr / forum / bangalore would fraudulently add an item in the bill and make you pay for something you haven't bought. Just in case you point out, they would happily refund the money. Most of the customers don't check the bill due to the "interval" rush. Its not a one time experience but a consistent experience. And the reason this seems like an intentional error / by design is...
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Rajkumari Kantharia
from Mumbai, Maharashtra
Sep 16, 2016
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Security guards

We had gone to watch the movie "freaky ali" in pvr cinema at growells mall kandivili east, the tickets were of 2.50 show on screen no.4.

I am sorry to say that such a big theatre, such a management cant pay attention to the security.

When we entered the auditorium there was no one to guide us, we managed ourselves on our own.

When the movie was to start and the lights had gone off, there was much...
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Tarun Singh Saini
from Sirhind, Punjab
Sep 13, 2016
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Checking during entrance

Address: Chandigarh, Chandigarh, 160022
Website: www.consumercomplaints.in

People at your checking place really have knows the difference between frisking and touching? Why the hell do you place scanners in their hands. And manager tells me this is going to happen who's name was dilip at chandigarh elante mall. I would him to say sorry and stop telling people that this has to happen. He is actually an idiot. Ohhh when i objected about it he says even dc has to go through the same... I think such person should...
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Meenal Sahu
from Bengaluru, Karnataka
Sep 11, 2016
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Movie show not completed due to power failure at pvr cinema... Phoenix market city bangalore

Address: Bangalore, Karnataka, 560048

We have booked movie ticket for show sully dated 11.09.2016 silver g 10, 11 with pvr phoenix market city. movie show time was 7.45 pm. around 9:15 there was power failure at pvr due to which all the shows got interrupted. till 10.15 pm it was not resumed and there was chaos all around asking for refund by all the viewers. we want to file case against management of pvr market city phoenix mall bangalore for refund of movie ticket cost rs 560...
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Vikas Bose
from Mumbai, Maharashtra
Sep 10, 2016
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Complaint for pvr cafeteria

Address: Hyderabad, Andhra Pradesh, 500081

First thing, your cafeteria people are not reply back sometime properly.
Second thing, kindly start accepting the meal coopan like soduexo etc. Because usually in theater it or software people come and see movies. And our companies give us the meal coopan for purchase food items then why we buy via money.
I[censored] allow or declare that your food counter takes meal coopan then your selling get increase. Thinks once and try to take...
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sabyasachi panja
from Gurgaon, Haryana
Aug 29, 2016
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Refund money

Address: 110057

Dear pvr
I am mr. Sabyasachi panja, a common man writing this complaint to you.
I was trying to book ‘flying jatt’ movie tickets on 25th august at 9.15 pm for 27th august at 4.10pm show. I wanted to book three tickets and payment went through sbi debit card but massage something like "ticket booking failed". I got a sms on my phone payment has been done (Sbi debit card no. 607xx5404 for a purchase worth rs. 746/- on pos...
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Akshay Dutt
from Gurgaon, Haryana
Aug 27, 2016
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Biased workers in pvr vasant kunj, new delhi

Address: 110022
Website: www.pvrcinemas.com

Pvr vasant kunj, new delhi disappointed me by their biased behavior. They told me that baggage is not allowed in their cinema, but they allowed several people to carry it. I even allowed them to check my bag but they just refused. It was in a dlf mall. And if they are not allowing the bag, they must have a baggage counter. Even a showroom in that mall was having such bag counter, but "pvr" known as such a big cinema chain can't just manage...
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CA Pankaj Gupta
from Indore, Madhya Pradesh
Aug 19, 2016
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Sitting problem in indore

Address: Indore, Madhya Pradesh, 452001

Seats of new pvr indore are very uncomfortable.
I used to see movie at pvr from last 8-10 years.
But new seats does not move backward and it causes back problem.
Request management to make them comfortable..
Pvr is best but this type of seats looses customers of indore
They preferred other multiplex.
Earlier the seats are very comfortable. But from april 2016 renovation all seats are very uncomfortable..br...
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Jashan Kumar
from Delhi, Delhi
Aug 17, 2016
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Unhygienic

Address: New Delhi, Delhi, 110087
Website: www.pvrcinemas.com

This is my second complaint in regards to basic hygiene standards being maintained by pvr cinemas, food and beverage division.

In my first complaint i mentioned the unkept coffee machine, with burn milk stains on the steaming wand and steaming pitcher. I was assured immediate action on the same. Also, the pvr representative asked me to check it anytime during my next visit.

I went there to watch a movie on...
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Susindran
Aug 12, 2016
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Worst 3d projection quality

Address: Chennai, Tamil Nadu, 600029
Website: www.pvrcinemas.com

This is susindran from chennai.
Today i watched #sucide_squad at pvr cinemas in ampa skywalk for the 2nd time for a better experience at audi 4.
The 3d projection quality sucks... ; (It was dark and too dim the whole movie which was embarassing and i got frustated by the movie watching experience.
Previously in the same screen i've watched many 3d movies, the recent one being ice age collison course and batman vs superman...
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sivraghav
from Dehra Dun, Uttarakhand
Aug 9, 2016
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Disturbing continued

Address: Kanpur, Uttar Pradesh, 208011

Sir i m watching movie mishel misra in kanpur with my family member and continue maximum number of time pvr snack staff. Shalendra name of staff continued misbehave with me so plz next time don't interrupt me or do your necessary actionable...
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arunasree2302
from Chennai, Tamil Nadu
Aug 8, 2016
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Exorbitant charges for the snacks

Address: Hyderabad, Andhra Pradesh, 500081

The pvr cyberabad had charged exorbitant rates. Attaching the copy of the bill. It is looting the customers.

Hoping the necessary action will be taken....
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Nitish Bajaj
from Basi, Punjab
Aug 7, 2016
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Service at snacks counter-dt mall chandigarh pvr cinemas

Address: Chandigarh, Punjab, 160101

06/08/2016
22:00
Bill details:
T/n:6143146
Cin-l74899dl 1995plco67827
First i waited for 15 mins in line when only 1 customer was ahead me in the line, the man at the counter was so confused in taking orders. Very slow and bad service, then hne my turn came, he ignored me and entertained net customer behind me. And was rude to me that i was not in the line.
Please find above bill details and take...
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surpalsinghsp
from Delhi, Delhi
Aug 1, 2016
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High prices for food

Address: 110018

Hi team,
This is very unfortunate to say that the food prices of pvr cinemas is too high.
Like the small beverage starting price is of 180 rs. And popocron is for 190.
If we buy from market these two items it cost only 30 rs combine and their cinema price is total 370 which is equal to 9 time high price then the market.
Kindly take a look at this matter and solve for the customers.

Ajet singhbr...
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