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PVR Cinemas Complaints & Reviews

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Last updated May 16, 2024
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PVR Cinemas reviews & complaints page 103

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S
surpalsinghsp
from Delhi, Delhi
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High prices for food

Address:110018

Hi team,
This is very unfortunate to say that the food prices of pvr cinemas is too high.
Like the small beverage starting price is of 180 rs. And popocron is for 190.
If we buy from market these two items it cost only 30 rs combine and their cinema price is total 370 which is equal to 9 time high price then the market.
Kindly take a look at this matter and solve for the customers.

Ajet singhbr...
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S
surpalsinghsp
from Delhi, Delhi
Jul 17, 2022
This thread was updated on Jul 17, 2022
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Very high prices for popcorn n beverage

Address:New Delhi, Delhi, 110018

This is to bring into your notice that the pvr cinema vikas puri new delhi food prices is very high. They are giving us 180 rs of small pepsi 300 ml which the market price is 20 rs and also a small popcorn price is 180 with a very limited quantity which we are buying 10 rs from outside market.
The price is equal to 10 times more then a actual which is a very very high for the customers.
My request you to please solve this...
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Utsav Suri
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service

Address:110041
Website:www.pvrcinemas.in

Pathetic service at pvr directors cut ambience mall.. Just watched kabali in audi 4 seat no e6 n e7 on 27 july...10.40 pm. Show. When movie started i entered with my wife n after few minutes a pvr guy came to take orders n to inform us that i[censored] need something then only click on the green button which is given. Which was already clicked when we seated and. As if it's the first time we are watching a movie in directors cut... After 10 minutes...
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J
Jashan Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food and beverages

Address:New Delhi, Delhi, 110005
Website:pvrcinemas.com

I want to bring to your notice the pathetic state of hygiene being maintained by the fnb department of subhash nagar pvr.

I asked for a cappuccino, but the steaming wand of the machine was completely covered with thick burnt milk. When i demanded it to be cleaned before making my coffee, to my surprise there was no cleaning towel or sponge wipe next to his machine, nor anywhere near.

I waited patiently for...
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pooja supahia
from Noida, Uttar Pradesh
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Pvr gift vouchers bought from amazon site

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303

Trail of emails - written to pvr cinama noida city centre manager and also to amazon

From: "pooja supahia"[protected]@rediffmail.com
To: [protected]@pvrcinemas.com
Cc: [protected]@hotmail.com, resolution-in+[protected]@amazon.in, resolution-in+[protected]@amazon.in
Subject: customer complaint (fw: your amazon.in order #[protected]

Dear himanshu,

This is...
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S
shubham11
from Nawanshahr, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Allowing infant for a certificate film

Address:147002
Website:www.pvrcinemas.com

I watched the conjuring part 2 film 3 times in different theatreall of them were not allowing under 18 kids to watch the movie as it would be illegal but when i went to pvr mohali at north country mall they allowed everyone a 4 year old child was sitting next to me and i was amazed which is not gud for you guys i would have complained that time but i didnt wanted any trouble for her parents the staff didnt even checked anyone as the complain...
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S
Suresh0348
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reduction of ticket price in bangalore

Address:122010
Website:www.pvrcinemas.com

I'm a common man writing this complaint to you.
Please respect my words and resolve this problem soon without neglecting.
The pvr ticket prices in bangalore are 2-3 times more than your pvr ticket prices in chennai, hyderabad, other cities. I kindly request you to reduce the ticket prices in bangalore which benefits you as well with more occupancy in pvr than before here....
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H
HariHaran Ramamoorthy
from Mathura, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking failed at first but got booked then

Address:Gurgaon, Haryana, 122002
Website:www.pvrcinemas.com

Dear pvr, i was trying to book kabali movie tickets for 23rd july '16. the site was slow and i wanted to book four tickets. payment went through four times but ticket confirmation failed and the end page said something like "oops, ticket booking failed". about an hour later i got a mail stating all 16 tickets got confirmed. i want the refund for the remaining three tickets. i tried calling multiple customer care numbers. none of the calls...
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A
austin vadayatt
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against the arrogance of security manager and infringement of personal space

Address:Ernakulam, Kerala
Website:www.pvrcinemas.com/cinemasessions/Kochi/pvr-lulu-kochi-mall/KOCL

I was in pvr kochi, lulu mall yesterday for the 6 pm show of ice age with my two children. The guard, mr. Freddy stopped me for frisking which i have a serious aversion to. This is me, i do not like hands running over my body without my permission. Especially hands that run over hundreds of other bodies before scampering all over mine.

Freddy is a very serious security guard who takes his job very seriously indeed and asked...
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T
Tenzin Singey
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security guard and one manager

Address:New Delhi, Delhi, 110017
Website:Pvr cinemas

I went there to watch sultan movie. When i am entering security guard told me through chew gum in dustbin and so i did. But i was getting late for show, so after that i was going fast on stairs and that guard pull me back very disrespectful and abused me. He thought i can't understand hindi language. Manager is also supporting him. I know i am not an indian but all people should treat as human or as equal. I know also that i am writing all...
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Pankajgargpnp
from Gurgaon, Haryana
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About air conditioning and seating arrangements

Address:Panipat, Haryana, 132103
Website:Complaint about your pvr at panipat

Dear sir,
How to do work your organisation??
In panipat city there is arrangement of sitting at entrance.
All people were standing if they come prior time.
There is also not working air condition on entrance lobby.
It's very very bad.
Plz look after.
Regards,
Pankaj Aggarwal...
+1 photos
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Sneha Deb
from Kaliyaganj, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offensive behaviour of ground staff

Address:781007
Website:Facebook, pvr cinemas

We were watching sultan at 1:40pm on 10/7/16 in guwahati, assam having two tickets b-22, 23. we showed the ticket to the ticket checker and he asked us to take our seats. at interval another ticket checker came and asked us to move to another place as he told us we were sitting at wrong seats, just when we were about to change our seats another ground staff named mr. chana borah was offensive in his behaviour and was ruthlessly asking us...
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V
Vparewa
from Solapur, Maharashtra
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Complaining about tickets

Address:New Delhi, Delhi, 110028

Hi.. I vicky living in naraina vihar delhi.. I came pvr naraina for booking ticket at 11.50 show.. They said housefull.. I requested them pls arrange 2 tickets but clearly said no tickets available.. Suddenly 1 guy come on ticket counter and talk to rahul rana manager and karan and they give to him 2 tickets without any booking and cancellation.. This is i feel very bad. I m regular customer of pvr and i m local person in naraina.. But now...
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B
bunutanu
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking 22 tickets at a time

Address:Hyderabad, Andhra Pradesh, 502205
Website:in.bookmyshow.com/hyderabad/cinemas/pvr-inorbit-cyberabad/CXCB

I went to inorbit mall today at 9:00pm ist in hyderabad, telengana where pvr cinemas have a branch to book 22 tickets for saturday morning 09/07/2016. i was informed that i can not book 22 tickets at a time and i was told by the manager in charge that i have to pay rs 340 for the booking i. e. 150 (movie ticket)+190 (food charges). moreover he told me that i can book only 6 tickets and i can use my card only once in a particular day for transaction....
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Ravishing Ruhie
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude staff

Address:110018
Website:RUDE BEHAVIOUR OF PVR STAFF

Hi team,
I am a very regular visitor in pvr vikaspuri (primarily due to its proximity to my house - 1 km to be exact).
Today however was the worst experience i have had there.
Today i. e on 7th july i along with my family (4 others) went to watch sultan (9am show). at the entry itself, mahesh behave extremely rudely with my husband - reason an extra minute to show the booking confirmation on his mobile. when we told...
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M
mehulpoddar
from Bengaluru, Karnataka
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Misguiding customers

Address:Bangalore, Karnataka, 560052
Website:PVR

We had gone to purchase the tickets of sultan on the 5th of july for the 6th. We asked for 5 tickets for the evening 8.30 show but were told that it is sold out but tickets for 8.10 show is available. We agreed and took the tickets.
On reaching the venue at 8 pm on 6th we realized that we were given the ticket for the 8.10 am show which was obviously over and our ticket is invalid.

On contracting the senior person we...
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J
jaskirat21
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inappropriate advertisements in kids movies

Address:Mohali, Punjab, 140301

I noticed this for long now. Whenever I take my kid for an animated movie (which I suppose is meant for kids specifically), the advertisements and trailers etc. before the movie as well as in intermission are highly inappropriate. The detailed advertisements of ladies and men's undergarments or any other irrelevant ads should be strictly prohibited. This leaves many parents like me embarrassed. I hope some action is taken for regulating the...
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N
namami joshi
from Chandigarh, Chandigarh
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Refund of ticket money due to technical issues and ac not working

Address:Bhopal, Madhya Pradesh

I had booked ticket through paytm app of sultan movie.. And had applied for refund of money due to non working of air conditioner at cinema hall and other technical issue (Details as given)
Sultan on
Wednesday, 6th july 6:25 pm,
At pvr aura bhopal (Screen2),
2 seat (S): premier-h3, h2.
Total amount-rs 446.00,
Booking id: aura[protected],
Kiosk id: wgbt3b4
Wgbt3b4... Kindly refund...
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A
Anandmethi
from Ghatal, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bulk ticket booking

Address:Kamrup Metropolitan, Assam

I wanted to book bulk tickets for my business clients in pvr cinema for rs 200 club category. But i was told that i will have to take along with it a rs 230 minimum combo which i did not have the budget.

Then i told the pvr manager that i will take the tickets from quoe, they refused me from gettig more than 10 tickets per person despite me rejoining the quoe again .

Then I asked them to give all these things...
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aashi chaudhary
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food quality

Address:Pune, Maharashtra, 411014

21/6/2016 Tuesday 8.15 pm

I went to PVR cinemas located at Phoenix Market city pune, in movie i ordered a of Disney nachos which were given to me in a broken plastic box. It was dark inside the movie hall so i couldn't see at first but the plastic box was broken. How irresponsible it is to serve something in a broken box. What if a would have eaten a plastic piece by mistake. In interval I went to the counter and requested...
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