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PVR Cinemas Complaints & Reviews

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Last updated May 16, 2024
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PVR Cinemas reviews & complaints page 104

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R
Rahul Parkar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Malpractices by your manager.

Address:Allahabad, Uttar Pradesh, 211004

24th june, 2016. 9:15pm
Me and my friend were stopped from leaving the venue (Pvr cinemas, allahabad) during the interval by security. They said you cannot enter once you leave, and asked us to submit our tickets if we wanted to go out. On contacting the manager, he said "one of you can go". When i pointed out to the clueless manager that not only is this stupid, but also illegal, he said that this is what he was told by higher authorities....
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sapsindhu
from Idukki, Kerala
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Moral policing & cheating at pvr cinemas, lulu mall, kochi

Address:Ernakulam, Kerala, 682024
Website:www.pvrcinemas.com/nowshowing/Kochi

Our disgust for the movie, udta punjab actually is courtesy pvr kochi for playing spoilsport and ruining our movie experience. We literally shred and threw away our three movie tickets in disgust and this might as well be the last time we contribute to the revenue of pvr. We are regular cinema goers and lulu's pvr was always our chosen place since it opened. Sadly, we had one of the worst experience from them this time. Manager and staff...
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Saachi Chowdhry
from Gurgaon, Haryana
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Broken seat

Address:New Delhi, Delhi, 110009
Website:Pvr

On 19th june 2016, I had come to pvr to watch Udta punjab 7.45 pm show with my family. I was extremely dissapointed to find my self seated on a broken chair which was inclined to a very uncomfortable position. My seat no was E12 in Audi 4. Hope you take notice of that. I am a regular at this hall but was dissapointed not to find value for money for your service....
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A
avi makkar
from Shahkot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insulted by one of your security parson

Address:Ludhiana, Punjab, 141004
Website:Www.pvrcenimas.com

I went to pvr last night for movie udta punjab as par the guide line we know the movie is for adults only. I bought the 4 ticket he didn't ask me for my anyof my id. And evn tho i am a adult mh age is 21 but at the entry point the garud wanted to impress the female gaurd so he made a punch over me and said "lagte ni yar" she start smileing and and female gaurd to.. And my freinds well.. I felt insulted.. At i just show him my id and moved...
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sachinr
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad sound quality.

Address:Raigad, Maharashtra, 410209

Jun 16. The sound system is very bad. Have to be very attendive to listen the conversation what happening. Mobile ring tone is much louder. I felt like my home theatre 2.1 is much better. Spending money to travel n then buying tickets then audiences get cheap audio quality? While watching conjuring 2 same experience a week before. Not a single scene was scary coz sound was bad. Neither surround was kept perfect nor straight from screen set...
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Abhijeet917
from Mumbai, Maharashtra
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Ticket money stolen and bad service

Address:400053
Website:Pvr icon

We went to pvr icon at infinitymall lokhandwala to watch movie! Where they gave us ticket without any identification @11 am when asked to enter were not allowed because we did not carry our id unknowingly. Hence we requested within 5 minutes to cancel our tickets and so we could book it for later when we get our id because the movie would start in a minute and it would be too late if go back home and get our id proofs! It was staright away...
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Unni65
from Kanchipuram, Tamil Nadu
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Booking issues

Address:Chennai, Tamil Nadu, 600016
Website:Pvrcinemas.com

The other day (16 june) me and my friends went to book tickets for 19- june afternoon 4:30 show of the movie conjuring 2. we went to book 7 tickets for that particular show. when we asked the attendant for 7 tickets he replied that 7 tickets cannot be issued unless and until you take the combo of (coke+popcorn) worth rs. 110 for all the 7 people so my bill will amount to nearly (840+770)=1610. he further added that when taking more than 3...
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R
Reshmy Jyothilal
from Thanjavur, Tamil Nadu
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Wrong information from pvr

I called the pvr call centre to know whether subtitles r available 4 angry birds in kochi pvr. I was told that it's available for all english movies and upon this confirmation, i persuaded someone who is hearing impaired to join the movie but it was not available which caused us severe mental trauma and deep pain for that person. I would like to know the company response....
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sankarkumar63
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for movie schedule

Please provide detailed movie schedule, name of movies, movie timings etc. of PVR cinemas located in Grand mall, Velachery, Chennai.

If possible, pl. try to reduce the existing ticket rate from Rs.120/- to an amount which is feasible for the middie class like me and poor people.

Otherwise, theatres of PVR, Velachery, Chennai are excellent.

Also, parking ticket rate of Rs.50/- for five hours...
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Kamron Uddine
from Hyderabad, Telangana
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Charged double for tickets, without my knowledge

Address:Hyderabad, Andhra Pradesh, 500084

I writing to inform you that i've been charged twice for two tickets at forum mall sujana kokatpally hyderabad with out my knowledge, ideally ticket cost 150rs so for two tickets i should be charged 300rs but i was charged again 300rs which is unfair and with out my knowledge i am seeking my bank for transaction dispute. I would proceed other legal procedure to claim it.
My details is as follows:
Card number ending with: 9247...
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M
Mohandasrajesh
from Nellore, Andhra Pradesh
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Online tickets

Address:Chennai, Tamil Nadu
Website:Pvr ampa chennai

When I went to book tickets online for movie at PVR ampa and velachery Chennai. Ticket availability is showing but can't book tickets of rs10/- when I asked in counter of PVR ampa Chennai for RS 10/- booking is done online. But it's done online if it's not issued then remove that ticket. Were as it's easy to book RS 120/- ticket online. Using paytm. I demand an explanation....
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P
purnita
from Mumbai, Maharashtra
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Pvr gift card

Address:Mumbai City, Maharashtra, 400056
Website:PVRcinemas

I gifted pvr gift card of amt 2000/- to my friend on her birthday in feb 2016.
The card was purchased online from amazon india.
Alongwith the card there was no instruction given like pin no, issue date or expiry date etc.
She tried to book tickets using the card but it required pin no. When contacted pvr cinemas in our area (Juhu) they had no idea nor could they direct her. Ultimately she decided to use the card while...
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Shilpa Sarkar
from Gurgaon, Haryana
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Gift vouchers complaint

Website:wwwpvrcinemas.com

I've 2 gift vouchers for yours and both of them are not working. Initially it was not activated, i had to get them activated (Fakely. It was confirmed by one of the representative that the gift voucher is activated however it was not.

I had to follow-up ample number of times and still have not get a resolution.
Both of my cards are not working.

Your representative asked for whatsoever details they were...
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Pranav Shingote
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recliner seats in pvr pune - nitesh hub and inorbit mall

Address:Pune, Maharashtra, 411007

Hi team pvr,

It feels really sad to write this email but you guys left me no option.

I visit pvr cinemas because of their movie and sound quality. This is enjoyed a lot when we book those premium seats which costs a lot but they are worth every penny. It's been a month that i have been complaining the staff to have these seats regularly maintained as there are holes in these seats, all the softness is gone and...
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T
Tonu15
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund the short cash rs.210 instead of 710

Address:Durg, Chhattisgarh, 490006

Dear sir/madam

Today i purchase two tickets of movie baaghi for rs. 160 each 12. 35pm show audi 4, while purchasing the ticket rs. 1000 note given by me against the ticket and for same cashier asked rs. 30 change, now another 30 rs. Given by me now total rs. 1030 for 2 tickets of 160 @each which total is rs. 320, now cashier refund the only rs. 210, when i checked and found its not correct amount i reach to cashier and asked...
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Thisisbullshit
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong seat allotment, poor service and movie credits not shown.

Address:Ghaziabad, Uttar Pradesh, 201001

I went to watch captain america - civil war (3 d - english) in pvr cinemas, opulent mall, ghaziabad on 10/5/2016, 19:55 show. I specifically asked for centre seats in either of the rows behind at the ticket counter even then the guy booked me r-14 (Left side 4th seat in the third row from the back). At the time of booking, seats were available but as i entered the show centre seats for the rows behind had been already booked and i came to...
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adiyad
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst staff

Address:Lucknow, Uttar Pradesh, 226010

Worst experience ever in pvr... today (10/05/2016, show timing 10:40 a. m., audi03) when i went with my friend to enjoy civil war in pvr lucknow singapore mall lucknow... the attendant gave me other seat instead of mine (mine seats waere k9, k10) 2 or 3 times people came and ask for their seats and i was just changing again and again my seats instead of enjoying the movie... even after that when i called to attendant to give my seat which...
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avinikam2610
from Bengaluru, Karnataka
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78+78+78=234rs.amount deducted but transaction not copleteed successfully

Address:Latur, Maharashtra, 413512
Website:www.pvrcinemas.com

Rs. 78.00 was spent on your debit card 4283xxxxxxxx3278 on[protected], 19:58:21 at citrus pay pvr cinemas, mumbai. Available balance in your account is 2, 430.35.
Rs. 78.00 was spent on your debit card 4283xxxxxxxx3278 on[protected], 20:09:18 at citrus pay pvr cinemas, mumbai. Available balance in your account is 2, 273.77.
Rs. 78.00 was spent on your debit card 4283xxxxxxxx3278 on[protected], 20:01:15 at citrus pay pvr cinemas,...
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Chintal Sharma
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor sevice and deceit

Address:391410
Website:www.pvrcinemas.com/cinemas/talkies-deep-vadodara

This to lodge a complain against the pvr cinema, ved transcube, vadodara. I have an optical problem so i specifically asked for a lower ticket row. I was told that the cinema is full and only tickets left were the higher rows. The theatre was practically empty. This is a cheap trick to sell tickets. It was a 9.45pm jungle book show on 27.94.16. My booking was done by a mr. Visual. He lied on asking why he didn't book for a lower row saying...
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Anshu Mittal Roy
from Dehra Dun, Uttarakhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late public entry into cinema hall

Address:Gurgaon, Haryana, 122011
Website:api2.pvrcinemas.com/PVRCinemasCMS/getbookingqr?bookingid=GURM0005342559&cinemacode=GURM&swid

Http://api2.pvrcinemas.com/PVRCinemasCMS/getbookingqr?bookingid=GURM[protected]&...

We had reserved 2seats in the executive class in the pvr cinemas, mgf mall, Gurgaon at 9.55 pm on 23 rd April. We finally got to enter at 10.15 pm, 20 mins late. The movie was Jungle Book, and I had taken my 10 year old son. There were many other families with children that were also waiting for 20 mins. This is the first...
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