PVR Cinemas Complaints & Reviews

I writing to inform you that i've been charged twice for two tickets at forum mall sujana kokatpally hyderabad with out my knowledge, ideally ticket cost 150rs so for two tickets i should be charged 300rs but i was charged again 300rs which is unfair and with out my knowledge i am seeking my bank for transaction dispute. I would proceed other legal procedure to claim it.
My details is as follows:
Card number ending with: 9247...

When I went to book tickets online for movie at PVR ampa and velachery Chennai. Ticket availability is showing but can't book tickets of rs10/- when I asked in counter of PVR ampa Chennai for RS 10/- booking is done online. But it's done online if it's not issued then remove that ticket. Were as it's easy to book RS 120/- ticket online. Using paytm. I demand an explanation....

I gifted pvr gift card of amt 2000/- to my friend on her birthday in feb 2016.
The card was purchased online from amazon india.
Alongwith the card there was no instruction given like pin no, issue date or expiry date etc.
She tried to book tickets using the card but it required pin no. When contacted pvr cinemas in our area (Juhu) they had no idea nor could they direct her. Ultimately she decided to use the card while...

I've 2 gift vouchers for yours and both of them are not working. Initially it was not activated, i had to get them activated (Fakely. It was confirmed by one of the representative that the gift voucher is activated however it was not.

I had to follow-up ample number of times and still have not get a resolution.
Both of my cards are not working.

Your representative asked for whatsoever details they were...

Hi team pvr,

It feels really sad to write this email but you guys left me no option.

I visit pvr cinemas because of their movie and sound quality. This is enjoyed a lot when we book those premium seats which costs a lot but they are worth every penny. It's been a month that i have been complaining the staff to have these seats regularly maintained as there are holes in these seats, all the softness is gone and...

Dear sir/madam

Today i purchase two tickets of movie baaghi for rs. 160 each 12. 35pm show audi 4, while purchasing the ticket rs. 1000 note given by me against the ticket and for same cashier asked rs. 30 change, now another 30 rs. Given by me now total rs. 1030 for 2 tickets of 160 @each which total is rs. 320, now cashier refund the only rs. 210, when i checked and found its not correct amount i reach to cashier and asked...

I went to watch captain america - civil war (3 d - english) in pvr cinemas, opulent mall, ghaziabad on 10/5/2016, 19:55 show. I specifically asked for centre seats in either of the rows behind at the ticket counter even then the guy booked me r-14 (Left side 4th seat in the third row from the back). At the time of booking, seats were available but as i entered the show centre seats for the rows behind had been already booked and i came to...

Worst experience ever in pvr... today (10/05/2016, show timing 10:40 a. m., audi03) when i went with my friend to enjoy civil war in pvr lucknow singapore mall lucknow... the attendant gave me other seat instead of mine (mine seats waere k9, k10) 2 or 3 times people came and ask for their seats and i was just changing again and again my seats instead of enjoying the movie... even after that when i called to attendant to give my seat which...

Rs. 78.00 was spent on your debit card 4283xxxxxxxx3278 on[protected], 19:58:21 at citrus pay pvr cinemas, mumbai. Available balance in your account is 2, 430.35.
Rs. 78.00 was spent on your debit card 4283xxxxxxxx3278 on[protected], 20:09:18 at citrus pay pvr cinemas, mumbai. Available balance in your account is 2, 273.77.
Rs. 78.00 was spent on your debit card 4283xxxxxxxx3278 on[protected], 20:01:15 at citrus pay pvr cinemas,...

This to lodge a complain against the pvr cinema, ved transcube, vadodara. I have an optical problem so i specifically asked for a lower ticket row. I was told that the cinema is full and only tickets left were the higher rows. The theatre was practically empty. This is a cheap trick to sell tickets. It was a 9.45pm jungle book show on 27.94.16. My booking was done by a mr. Visual. He lied on asking why he didn't book for a lower row saying...

Http://api2.pvrcinemas.com/PVRCinemasCMS/getbookingqr?bookingid=GURM[protected]&...⇄

We had reserved 2seats in the executive class in the pvr cinemas, mgf mall, Gurgaon at 9.55 pm on 23 rd April. We finally got to enter at 10.15 pm, 20 mins late. The movie was Jungle Book, and I had taken my 10 year old son. There were many other families with children that were also waiting for 20 mins. This is the first...

Hi,

I have booked ticket for FAN movie of show timing at 9:40. I live in Nagpur, the booking is done from my paytm account on 15/04/2016. Half payment was done by paytm account of Rs 120 and rest was done by debit card. But on the day I have not received any message of this ticket, also when I asked person over their to check on his system he too denied that no such ticket has been booked from our side.I am sending you attachment...

I was watching panda-3 movies on 7th april.We went into group of 4.After 15 min of movie. Suddenly front row person standup & seat comes so fast that its hit my left toe and my complete nails comes out.
I was in blood & severe pain.We immeditely left the hall & ask staff to give us first aid to clean & get smthing done to get relief.Firstly staff reacted late then they came up with first aid with no dettol & used cotton inside.br...

I am a cutomer of pvr Cochin lulu mall. My one one and only concern hire some better who can listen property and can convey property and know a proper knowledge about time. One of your ticket booking staff named ' Faheem' please ask him to rectify his mistake as I have lost some amount of him....

This is Trupti
Last two weekend Me and husband was watching movies named 1. Superman v/s Batman. 2. Panda at PVR Indore.

They always have excuses of Nachos (out of Stock), samosa n sandwitch (finished ) iced tea never serve in a proffesional manner. They only forced to buy pop corn and Pepsi.

This weekend I am not going to watch Jungle movie and my friends too.

Pathetic PVR Indore can't...

The cost of snacks in pvr is becoming unaffordable these days. The cost of a regular salted popcorn is rs. 190 and cheese/ caramel flavour is rs. 220. The actual cost of the same amount of popcorn anywhere outside would cost merely rs. 20 or max rs. 50. Then on what basis is the cost of popcorn starting at rs. 190? Can't the government take any action on this?...

Two different counters for collecting tickets and a 3d glasses. We wasted time in standing in queue taught they will give us 3d glases while entry.Most of the crowd went back to food counters to get 3d glasses no prior information.Very poor food quality and expensive combo (390 for salted popcorn & 2 regular pepsi) where as rs 240 with butter flavoured pop corns with additional flavours in satyam cinemas. More money less satisfaction and...

PVR, Novelty Mall, Pathankot
The Picture quality in 3D is not so good and even the glasses given to consumer are very cheap and eyes starts aching after a while.
They are taking as much money like other companies but the most of the consumer are not satisfied with their picture quality in 3D.
The PVR is new Pathankot but their performance is not as we expected.
In city we have a lot of other cinemas and their performance...

Hey so basically, booking online should cost 10% more? Who does the business management at pvr? Isn't booking online making your life easier? People don't have to come physically to buy tickets which means you have to hire less people to sell tickets. Remember wankers, there's always a choice. Anyways you'll are losing customers cause of the censor board of india and how everything is cut from the movies. Do you really...

Hi,
I bought movie gift vouchers in bulk in 3 month back and now i am left with 12 gift voucher which i am not able to use because of validity expiry, i have never see such pathetic service ever. You should have some delight policy for your happy customers. It is seems you have zero customer satisfactions. Yes, i know you might have good review from customer as well. But i will make it sure that i will put this on all social media...