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PVR Cinemas Complaints & Reviews

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Updated: Nov 21, 2025
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PVR Cinemas reviews & complaints page 11

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M
Mahashish
Jun 16, 2023
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Address: Guwahati, Assam

On 16th June 2023 I booked 2 tickets amount ₹635 total for the movie The Flash 2023, but after the payment through UPI paytm, I never got any confirmation from PVR app and also by gmail for my ticket, so hopefully i get a response about this matter and get the refund.
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    Mahashish
    Jun 16, 2023
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    Address: Guwahati, Assam , India

    On 16th June 2023 i booked 2 tickets from PVR app for the movie The Flash 2023, my payment was through upi paytm ₹635, I never got any confirmation weather through PVR app or gmail, so hopefully get a response to this matter and get my refund.
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      Jun 14, 2023
      Jul 15, 2023
      This thread was updated on Jul 15, 2023
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      Invoice copy not received

      Address: Palladium mall

      Yesterday i bought popcorn in palladium mall pvr cinema & asked for bill. Lady at the counter said will send bill in your mobile.she took my mobile number also.
      But still i didn't receive any invoice copy yet....
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      naresh5038
      from Warangal, Andhra Pradesh
      Jun 13, 2023
      Jun 17, 2023
      This thread was updated on Jun 17, 2023
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      Food not delivered

      Address: warangal

      Last year 15th May 2022, we ordered food at intervals. The money was also paid, but the food was not delivered.

      I filed a complaint against PVR Cinemas Company in May last year. It has not resolved the complaint so far. Why?...
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      Spaghet
      from Bengaluru, Karnataka
      Jun 12, 2023
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      Movie ticket booked but not showing

      I booked 1 PXL ticket for Adipurush (Telugu 3D) movie on 12th August, 12.32 am. The venue is Orion Mall, Bengaluru and the show timings is 8.10 am on 16th June. The money got debited from my account and I did not receive any booking confirmation from PVR. The ticket is also not reflecting on my app. The payment was done through Google Pay....
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      A
      Jun 11, 2023
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      I visited lulu mall PVR, Lucknow today, I purchased ticket offline, ticket maker ask me price even higher than it is showing online on book my show, when I ask her why is there so much gap in between prices she said its because we are including taxes BT I don't understand how taxes making difference of 120 Rs in same catergy of ticket, anyhow I purchased it from her then at end after printing ticket she said I have added meal in your ticket worth rs 150, then I understand she did wrong communication to me, what she did is she wanted to sell ticket with meal but she did this by misleading me, if she would have said this in starting that I would denied it for meal in my ticket, so my point is there is no compulsion for customer to add meal in movie tickets, there is always an option to this, she should have give me option but she mislead me by saying we add this much charges here in Lulu, I wasted Rs Rs 265 More as because of it because ticket price was only 475 I got to know this when I received online ticket details on my watsap, Its about wrong commitment, I hope from PVR to take action against this its not about money, its about trust and commitment
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        A
        achalg
        from Bhopal, Madhya Pradesh
        Jun 9, 2023
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        Website: pvr cinemas

        So, i ordered 2 nachos and 3 coke, and the order total was 1620, but the transaction got cancelled by them, and i havent gotten a refund from 5 days
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          Ajay_SVC
          Jun 7, 2023
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          Address: Saket New Delhi

          I went to watch a movie at Anupam PVR in Saket, New Delhi on 7th June 2023. I purchased a tub of Pop corn with https://www.consumercomplaints.in/new_complaint#a regular Pepsi and paid Rs. 840/- for the same. The girl at the counter told me that I will receive the bill on my phone. After coming home I opened the link to check my invoice and found that the Bill was for items different from my order and of a much lesser amount Rs. 295/- only. This is some kind of GST fraud being done my PVR Cinemas.
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            A
            Adi_4
            from New Delhi, Delhi
            Jun 4, 2023
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            Address: Vegas Mall Dwarka

            I visited PVR Cinemas Vegas Mall Dwarka for an evening show on 04/06/2023, When I went to the counter to buy a meal (Popcorn+coke), the cashier fraudulently added 3 microwaveable popcorn for no reason and when I politely tried to tell her to remove it from my order she was extremely rude and started telling me that PVR mandated it. Moreover, I did not receive a printed bill with my order and neither my number was taken (usually I receive an invoice in my message box) but nothing this time.

            Also, I was made to pay to some unknown number and not an official QR code after telling me the card machine was out of order. Kindly check such behaviours from the staff and PVR Cinemas should provide a refund to those to whom such articles are being sold forcefully, or at least check such behaviours in the future. Terrible experience with PVR for the first time.
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              Ansal ALI
              Jun 3, 2023
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              On june 3 I booked ticket for spider man across the spider verse 211*2= 411 my money got deducted but ticket not booked pls resolve fast
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                Summary-
                Booked 5 tickets for Spider-Man: Across the Spider-Verse for Saturday June 3rd 2023 show in Nexus Mall Koramangala via PVR app. The payment was done by Gpay.
                The money was deducted but tickets were not booked, kindly help.
                Transaction Details attached.
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                  VipinGupta90
                  from Noida, Uttar Pradesh
                  May 29, 2023
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                  Hi Everyone

                  We buy the ticket on 20/05/2023 for movie The Kerala Story at PVR Gaur City Greater Noida (Audi 02-Prime Seat No - M5, M6, M7, M8) - Order ID - GAUR[protected]

                  We have a infant so PVR manager stopped us to enter in the movie hall and promise the Refund of Ticket Value including Convenience Fees

                  But no money received till now

                  Kindly release our payment
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                    Bhargavaa G
                    May 26, 2023
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                    Address: No.3,1st cross,c.s.nagar,coimbatore

                    Hello.I've recently booked 2 tickets worth rupees 556 via UPI.I tried to book Fast X tickets in Brookfields coimbatore.The money was debited but I didnt get my tickets.I've again booked the tickets via book my show so I would like a refund for the money spend in initial booking throught the pvr app.The date of booking was 26/05/2023.
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                      Phonky
                      from Ranchi, Jharkhand
                      May 21, 2023
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                      At first I booked 2 tickets for Fast X movie it was done without any issue but after few moments I booked another ticket for same movie but it was not booked but my money was deducted from my account. Only 2 booked seats are showing. My contact number is [protected].
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                        Jay sharma12
                        May 21, 2023
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                        I have gone to book 6 tickets of fast x Hindi-4dx 3d at 3 pm of 22 may. Amount 3840 but my ticket got cancelled after some time as my payment won't done in time and after 5 min my payment got deducted please help
                        Mall- Pacific Mall pvr
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                          art_03
                          May 20, 2023
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                          Address: PVR ICON HYDERABAD MADHAPUR

                          I had seen royal stag water bottle advertisement in Hyderabad. I believe it is banned to surrogate advertisement in india
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                            Aasthapal
                            from Noida, Uttar Pradesh
                            May 20, 2023
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                            I tried to book tickets from PVR cinemas through official app but my ticket not booked and amount debited from my account
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                              AtorbA
                              from Noida, Uttar Pradesh
                              May 19, 2023
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                              Resolved

                              I booked 1 ticket from the PVR app and paid via cred. The transaction was successful but tickets are not booked. It is very disappointing and frustrating. Total amount of Rs. 744.18 was deducted from my account.
                              Incident date: 19th May 2023
                              May 20, 2023
                              Complaint marked as Resolved 
                              Money reversed
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                                Robby7776
                                May 19, 2023
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                                Address: Ranchi

                                I requested to take my order but they haven’t took it serious
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                                  Aminimi
                                  from Hyderabad, Telangana
                                  May 19, 2023
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                                  Address: Hyderabad

                                  No response from pvr side..
                                  Irresponsible industries
                                  Staffs
                                  My refund amount 500 till now didn't get any update from company side
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