Claimed

PVR Cinemas Complaints & Reviews

1.7
Last updated May 3, 2024
Complaints 2432
Resolved
788
Unresolved
1644
Quick Links
Statistics
Share
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PVR Cinemas
Customer Service Contacts

PVR Cinemas Phone Numbers

Phone
+91 88 0090 0009
357
246

PVR Cinemas Website

PVR Cinemas Head Office Address

61, Basant Lok,Vasant Vihar
Delhi
New Delhi District
Delhi
India
110057

PVR Cinemas reviews & complaints page 110

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
prateekrzd
from Gidam, Chhattisgarh
Report
Copy

Poor services at PVR Bhilai

Address:Durg, Chhattisgarh

I have just returned back home at 1:30 am after watching Avengers age o[censored]ltron 3D ENGLISH from PVR Bhilai 10:30 PM show on 29/4/2015. The air conditioning of the auditorium was shut down before the intermission of the movie. Despite repeated requests air conditioning was not started till the end of the show. Very bad experience from PVR Bhilai. The management of PVR Bhilai is ruining your name by providing cheap services to the customers...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhar Oza
from Pune, Maharashtra
Report
Copy

Low Air Conditioning

Address:Nagpur, Maharashtra

Show time 10.30 pm. Movie : The Avengers: Age of the ultrons'. Ticket Price: 255 INR. City: Empress Mall, Nagpur Number of persons: 6. Row: K (9-14) Movie Date: 24th April, 2015 With reference to the subject and the detailes mentioned above, we experienced almost no air conditioning in the cinema hall. After suffering from a boiling hot movie watching experience inside the hall during the first half, we complained about the problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tima83
from Hasimara, West Bengal
Report
Copy

mobile misplace

Address:New Delhi, Delhi

Today i lost my mobile phone model No.samsung guru 1200 in your PVR cinemax pacific mall in subash nagar when i was watching morning 9 AM show of avenger... Please kindly inform me on this No.[protected] i[censored] found my phone... Thank You...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

Hi, I was trying to book tickets to a movie for Sunday 26th 1pm show of Kadhal Kanmani in Bangalore, Orion Mall. I submitted my credit card details and the transaction said there was an error but my account got debited with Rs.956. Can this please be looked into and I need my tickets or the money sent back to the account. Please fix your site, such errors are highly unacceptable and inefficient. Sridevi...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sampoo
from Noida, Uttar Pradesh
Report
Copy

Movie show delayed & Air conditioning not working

Address:New Delhi, Delhi

I went to see - Avengers age o[censored]ltron (3D)at PVR Cinemas, EDM Mall Kaushambi, Gaziabad, UP on 25/04/15 (Sat.) with my son. The show timings mentioned on the movie ticket was 03:50 pm. I was well before time in the hall and went ahead to enter AUDI 2 to watch the movie as per the mentioned time. However no one came to open the door of the auditorium, I waited for 5 mins. meanwhile all those people who were there to watch the same show were...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
Eshsne
from Bengaluru, Karnataka
Report
Copy

Short changing the customer with frugal electiricty use

Address:Bangalore, Karnataka

Hi, Watched 10 pm show in Audi 4 of PVR/Koramangala on 21 April. In the 1st half in a capacity filled room the AC seemed barely sufficient. In the post interval session the AC seemed to have been turned off. Could not find a person to complain to in easy reach. Disappointed in the callous disregard for our comfort for which we choose to pay a higher price than single screens. Least expected from PVR....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nalin taneja
from Mumbai, Maharashtra
Report
Copy

show canceled and the reason is they don't play the show for 2 people

Address:Pune, Maharashtra

I booked ticket from book my show. Booking I'd WN2XG8N When I reached today at the counter the concerned person told me that they cannot start the show as we were 2 people.. As per my memory I have seen a movie about 2 years back at PVR Mumbai where we were only three people. So I was not convinced with the reason . We told him to give us the refund which he said that book my show will give us and we also asked to give us a replacement...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Durga Prasad Madasu
from Hyderabad, Telangana
Report
Copy

Broken Seat

Address:Hyderabad, Andhra Pradesh

Whomsoever it might concern I am extremely disappointed with the experience at PVR Panjagutta, i went for a movie on 18th April 2015, Audi 4, Seat No.P-4 & P-5 with my wife. To my surprise seat no. 4 was broken and it was moving, i was unable to sit and immediately reached the manager mahesh, he came with some maintainenace guy and couldnt do much as it was not in any position to repair, the movie started and i had to sit on the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harish mittal 123
from Agra, Uttar Pradesh
Report
Copy

3d spacs quality

Address:Dehradun, Uttarakhand

hi i am watching Mr X in pvr dehradun but the quality of 3D spacs are very bad.I have changed it 3 times but still it is nit clear.request you to not release any 3D movie if you are not able to provide the quality spacs even after charged extra from customer.i will be very happy if you refund my money.my seat no is L 8 & 9 & my contact no is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Puneetrumy
from Delhi, Delhi
Report
Copy

Lost purse of Puneet Kohli,

Address:New Delhi, Delhi

Sir, Today i have booked six tickets of movie Mr. X 3 D in Audi no, . 1 seat nos. 1-6 row no. M timing 6.45 in your PVR Prashant Vihar i forgot my purse on seat. So. please consider my complaint and solve this with your crew member. Thanks & oblige. Puneet Kohli...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vsamp51
Report
Copy

ticket buying

Address:Krishna, Andhra Pradesh

Sir my name is sampath I am from vijayawada I am buying ticket management linking combo pack I want only ticket I don't want combo . He told me combo want take and ticket will give other wise he tell giving first row he have seats but not giving only ticket so please is there any rule to buy combo I asked he told me you want movie you can take combo and ticket so please mycompliant to take my contact V.sampath kumar S/o v.nagasayana,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav Agg
from Kasganj, Uttar Pradesh
Report
Copy

Fraud by PVR

Address:New Delhi, Delhi

Its a complaint about PVR Prashant Vihar. They are cheating audience. I bought movie tickets on &th April, 2015 and they gave me a 'Vibes' coupon already expired on 6th april 2015 with the tickets. This is fraud and an illegal practice.If you do not solve this issue, I will take up this matter with Police, media and other relevant government authorities....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rahul C Prakash
from Mumbai, Maharashtra
Report
Copy

Horrible service

Address:Bangalore, Karnataka

I just watched fast and furious 7 in pvr cinemas orion mall. Your device us horrible. Not much choice of items in the menu. No cheese dips available for nachos. And the worst of all your 3d glasses don't work. I watched the whole movie with blurred vision. This is absolutely not acceptable. When we pay 200-300rs for a ticket we expect your services to be to our satisfaction. Very much disappointed with your service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rathish Raghupathy
from Noida, Uttar Pradesh
Report
Copy

PVR Cinemas - Money deducted for a failed transaction

Address:Ernakulam, Kerala

This is regarding a couple of ticket I booked on 8 th April 2015 morning 12.30 pm show at Audi 5, PVR Kochi, for seat number K7 and K8. The money got deducted from my debit card but the transaction failed. As it has happened before, I decided to book the tickets again, I still chose the same seats as they were vacant. now this time transaction went through and I end up watching the show. I was under an impression that my money will be refunded...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
divyansh goyal
from Ratlam, Madhya Pradesh
Report
Copy

bad quality of food and forced coupon sell.

Address:Durg, Chhattisgarh

Pvr bhilai situated at treasure island mall is selling coupons of rs.50 with each ticket so a ticket of rs. 100 is costing rs.150. They say these coupons are compulsory to buy. Coupons are for cold drink and a small popcorn. cold drink served by them is not chill it can be compared to coffee by the way. And there is no choice available for popcorn. Overall quality is degrading just because of greed o[censored]ndue charges....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mitra*84
from Kolkata, West Bengal
Report
Copy

unable to use my gift cards

Address:Kolkata, West Bengal

Team, Very unfortunate and very disappointed regarding using voucher card issued by PVR. On last month when I was at PVR avani mall they have told me that the system has failed to accept the cards and today again I am unable to use my cards. If you do not have proper system to use the cards at proper time then what is the use of the cards? I will file a complain about you at consumer forum. I have 4 cards being nos. [protected],...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aditi jhabak
from Mumbai, Maharashtra
Report
Copy

compain against the pvr raipur manager (ajay)

Yesterday v 4 friend gone for a movie..fast and furious7...movie timing 7:35pm... We asked the manager for 4 ticket for the timing of 7:35..Bt d manager given d tickets of 6:30...and v have swipe the card at 7pm..its the fault of manager..and Mr ajay was arguing so much...and misbehave with us.. Waiting for your revert reply......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krishnasaxena
from Haldwani, Uttarakhand
Report
Copy

irregularities in services at Ujjain

Address:Ujjain, Madhya Pradesh

Watching a movie @ PVR is no more a fun experience. I watched movie Hunter yesterday 9pm show at PVR cinema Ujjain where (a) extra Rs 40/ticket imposed on customers at ticket window for selling coupons of patties without customers' choice. (b) cheating the customer by not selling tickets of lower classes taking advantage of rush hours while the whole silver class remained empty. (c) selling zero fizz cold drinks at the counter. Moreover...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Syaffiq Roslan
from Bengaluru, Karnataka
Report
Copy

Rudeness of Staff.

Address:Bangalore, Karnataka

I just went to watch a movie in PVR Orion Mall, Bangalore just now, and the show was at 10pm (27th March 2015). One staff named, Balaji SHOUTED to us as customer for being fast while ordering tickets. Is this some kind of about 'Customer Service'?I really need your help with this. Please ensure that doesn't happen again next time. Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajpal Manchanda
from Ludhiana, Punjab
Report
Copy

seat number 6 in row E push back is not working

Address:Ludhiana, Punjab

I am watching movie NH10 with my family in pavilion mall ludhiana...We have been allotted row E-1-7 seats... In which seat number 6 is totally uncomfortable as push back is not working... As we have chosen a brand PVR for watching movie and this silly things hampers our comfortability...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy