PVR Cinemas Complaints & Reviews

Hi, i just booked two tickest online from citibank for todays 30 March 2013, 3:25 pm show seats L15 and L16. My bank confirmed the online payment was approved Rs.636.18 with transaction approval code 178199. I havent received tickets to my mobile or email. No tickets no refund of my money.. Any help pls?
[protected]@gmail.com...

made a booking for 2 tickets on sunday 10 Feb 2013. after a successful transaction from the bank's end the page on the pvrcinema site showed error and when i checked with the bank the money has been deducted. I tried their customer care for hours but no response. can anyone help on this. how one can make a formal complaint.

thanks
Mohit...

Hello

i tried to booked ticked on PVR cinemas using Intel appup center.

Rs 280 is deducted 2 times from my card and every time i got a message there is some error please try later.

till now i got received any refund. i lost Rs 560 because of this.

PVR is having very bad site. never try to book ticket on pvr site, i will also raise a complaint in court they not refund my money.br...

Dear Sir,

This is in reference to the transaction for booking of the movie ticket through telephone no.[protected].

Sir, I tried to book 2 tickets for the movie Life of PI (3D) (Hindi) but amount of Rs. 330 was deducted and tickets were not booked.

So, you are requested to kindly refund the amount of Rs. 330 to my HDFC bank credit card ending with 9635.

The details for the same...

dear sir,

i have booked three tickets in online. but unknowingly i have booked in a different screen which is far away from our place and since which we may not reach there on time. Hence i thought of cancelling the ticket but there is no option available for me to cancell the tickets that i had booked and no customer care number also for assisting me. we felt bad that why we have booked tickets in such a theater which doesnt...

I HAD BOOKED TWO TICKETS FOR THE MOVIE JAB TAK HAI JAAN FOR 10:00 AM SHOW AT PVR LUDHIANA ON 15/11/12.
WHILE DOING ONLINE PAYMENT USING NET BANKING THE MONEY GOT DEBITED FROM MY AXIS BANK ACCOUNT

BUT AFTER THAT I WAS REIRECTED TO A PAGE WHERE AN ERROR MESSAGE WAS THERE
" OOPS SOME ERROR HAS OCCURED AND TRANSACTION CANNOT BE COMPLETED"

MY MONEY GOT DEBITED FROM THE ACCOUNT BUT I DIDI...

I made an online booking on pvrcinemas.com and the payment was deducted through internet banking for Rs. 393/- but the pvr web site did not complete the transaction - it straight away took me to the home page after accepting the payment. The booking does not show in my account on their site either.
REF NO - CCA12KFRQ788IGD9740517
I am trying to get in touch with their customer care but no response.

mohd amir...

Hello,

There were few people sitting together in group were passing vulgar comments about girls and scenes on movie. There comments were so loud that people sitting on 2-3 rows ahead can hear those comments. And they were also abusing girls in the interval. So, please have some security guards inside the auditorium also who can stop all that in future. We came with our family to watch movie and it was not acceptable.
br...

Hello!

I have 2 PVR Gift cards worth Rs.[protected]x2). But when I try to book online ticket it not saws me payment by gift card option ! Even no option to check expiry date or balance (as per given details in your giftcard faq page!).

So, I send email to PVR support team on 24th Nov.12 and I get reply from them on 26th Nov.12 (complain ID: CRM[protected]) that "online option is not available"...

i went for a movie to pvr phoenix mills..
i brought tickets for 9 people i was charged 2500 instead of 2250..
later i brought food was charged 720 instead of 620
they have the proof on cctv that they have cheated me they showed it to us after the movie at 1.15 am..
after we checked the cctv with the duty manager mr harshal realised his mistake he hit me and 4 of my friends and abused 3 other girls present there...we...

Hi i had booked two tkts at
Pvr gurgaon mainstream
For ' cameraman ganga tho rambabu' telugu movie
For show on 25 oct 12
Seats
L 1,2 for 1745h show
On 24 oct 12 through credit card
Money has been ducted though tkts have not been sent through mail/sms

Request resolve at the earliest. Thanks

Sai...

Dear Sir/Madam,

I had gone to PVR Cinema Priya, Vasant Vihar on 07 Oct 2012 to watch the movie "English Vinglish". At the start of the movie there was an advertisement that was shown which I deem in appropriate. In Order to promote a TV Reality Show Big Boss, they used the National Anthem. I am against use of national anthem for gaining commercial benefits.

Please advise....

Yesterday i.e. on 1St october 2012 we went to watch a movie show of OH MY GOD at 10:30 pm and we asked for ticket from the member of staff who was standing there.! We where expecting for very good response.! But he replied very rudley and his response was very very rude.!
His response was like we are there to watch the show in free.!
3 to 4 staff members where standing there.!
One person's name is Amin and other...

I booked two online tickets from my credit card on 19th of september for the movie barfi. While the payment was proceeding the error page was displayed and after that my amount was deducted from the credit card. I checked again in the booked history but the ticket was not booked. The mercandise claimed the money without booking my tickets. The helpline numbers of PVR is never answered. I want my Rs. 394 to be credited in my account as soon...

I purchased 4 tickets on line from PVR cinemas official site on 15/9/2012 for a show of Barfi on 18/9/12. I used ICICI bank Credit card for the same. Transaction went on smoothly and a charge of Rs.667.42 was informed to me by sms from ICICI. I also recieved an email from PVR confirming the booking and Booking ID PRVH[protected] was given along with the four Seat no.s P1, 2, 3, 4. I am a registered user of PVR and in the my account section...

I went to Rivoli PVR Cinemas on August 20th to watch a movie at 7:15.
when I booked tickets at counter I was told Balcony was already full and was told there is vacancy fourth row from the back .
Unable to determine how the hall since fourth row from back would mean 3 rows are balcony (which happens in multiplexes) and then I get the next row with gradual steepening , I asked him if screen comes to level to eye meaning if...

I tried to book 2 movie tickets for movie 'Ek Tha Tiger' on 14th Aug through my PVR cinemas gift card '[protected]' and 2 tickets cost around 380 RS so I select 300 RS from my gift card and rest from my debit card but suddenly my transaction got failed and again I tried to book my ticket then I saw that my PVR cinema card have no money which should be 300 RS I have reported so many times the same in PVR and called...

Dear Sir,

I had booked the tickets for the movie (3D) The Amazing Spider-Man, 6/29/2012 6:45 PM, PVR Acropolis - Ahmedabad thru my iphone app for which the booking Id was ACRO[protected] and for which the transaction showed failed but my CITI bank credit card was debited.

I did received a call and an email (attached below) from the PVR office if I want to avail the tickets or to cancel it. And I informed on the...

I was trying to book two movie tickets from pvrcinemas.com on 21 July Sat 2012. My Rs 333.71/- were deducted but I was not issued any ticket or seat No. My Card No is [protected] Standard Chartered Bank. So Please revert my money to my bank A/c.
Dr. Kirandeep Singh
Asst. Professor
LPU, Punjab...

I been to pvr cinemas and boked 3 tickets of cocktail on[protected]. I boked my tickets on the machine . After the whole transactions by credit card the payment is debited from my account but i havn't received the tickets. After that i went to the counter but the said your tickets are not booked. Might your transaction has been cancelled. I showed the message to the manager available over there but he said that i can't help you....