Claimed

PVR Cinemas Complaints & Reviews

1.6
Updated: Apr 7, 2026
Complaints 2487
Resolved
791
Unresolved
1696
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PVR Cinemas reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Jun 14, 2023
Jul 15, 2023
This thread was updated on Jul 15, 2023
Resolved
Report
Copy
Resolved

Invoice copy not received

Address: Palladium mall

Yesterday i bought popcorn in palladium mall pvr cinema & asked for bill. Lady at the counter said will send bill in your mobile.she took my mobile number also.
But still i didn't receive any invoice copy yet....
Helpful
Found this helpful?
1 Comment
Report
Copy
N
naresh5038
from Warangal, Andhra Pradesh
Jun 13, 2023
Jun 17, 2023
This thread was updated on Jun 17, 2023
Resolved
Report
Copy
Resolved

Food not delivered

Address: warangal

Last year 15th May 2022, we ordered food at intervals. The money was also paid, but the food was not delivered.

I filed a complaint against PVR Cinemas Company in May last year. It has not resolved the complaint so far. Why?...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Spaghet
from Bengaluru, Karnataka
Jun 12, 2023
Report
Copy

Movie ticket booked but not showing

I booked 1 PXL ticket for Adipurush (Telugu 3D) movie on 12th August, 12.32 am. The venue is Orion Mall, Bengaluru and the show timings is 8.10 am on 16th June. The money got debited from my account and I did not receive any booking confirmation from PVR. The ticket is also not reflecting on my app. The payment was done through Google Pay....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Jun 11, 2023
Report
Copy

I visited lulu mall PVR, Lucknow today, I purchased ticket offline, ticket maker ask me price even higher than it is showing online on book my show, when I ask her why is there so much gap in between prices she said its because we are including taxes BT I don't understand how taxes making difference of 120 Rs in same catergy of ticket, anyhow I purchased it from her then at end after printing ticket she said I have added meal in your ticket worth rs 150, then I understand she did wrong communication to me, what she did is she wanted to sell ticket with meal but she did this by misleading me, if she would have said this in starting that I would denied it for meal in my ticket, so my point is there is no compulsion for customer to add meal in movie tickets, there is always an option to this, she should have give me option but she mislead me by saying we add this much charges here in Lulu, I wasted Rs Rs 265 More as because of it because ticket price was only 475 I got to know this when I received online ticket details on my watsap, Its about wrong commitment, I hope from PVR to take action against this its not about money, its about trust and commitment
PVR Cinemas customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    achalg
    from Bhopal, Madhya Pradesh
    Jun 9, 2023
    Report
    Copy

    Website: pvr cinemas

    So, i ordered 2 nachos and 3 coke, and the order total was 1620, but the transaction got cancelled by them, and i havent gotten a refund from 5 days
    PVR Cinemas customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ajay_SVC
      Jun 7, 2023
      Report
      Copy

      Address: Saket New Delhi

      I went to watch a movie at Anupam PVR in Saket, New Delhi on 7th June 2023. I purchased a tub of Pop corn with https://www.consumercomplaints.in/new_complaint#a regular Pepsi and paid Rs. 840/- for the same. The girl at the counter told me that I will receive the bill on my phone. After coming home I opened the link to check my invoice and found that the Bill was for items different from my order and of a much lesser amount Rs. 295/- only. This is some kind of GST fraud being done my PVR Cinemas.
      PVR Cinemas customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Adi_4
        from New Delhi, Delhi
        Jun 4, 2023
        Report
        Copy

        Address: Vegas Mall Dwarka

        I visited PVR Cinemas Vegas Mall Dwarka for an evening show on 04/06/2023, When I went to the counter to buy a meal (Popcorn+coke), the cashier fraudulently added 3 microwaveable popcorn for no reason and when I politely tried to tell her to remove it from my order she was extremely rude and started telling me that PVR mandated it. Moreover, I did not receive a printed bill with my order and neither my number was taken (usually I receive an invoice in my message box) but nothing this time.

        Also, I was made to pay to some unknown number and not an official QR code after telling me the card machine was out of order. Kindly check such behaviours from the staff and PVR Cinemas should provide a refund to those to whom such articles are being sold forcefully, or at least check such behaviours in the future. Terrible experience with PVR for the first time.
        PVR Cinemas customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ansal ALI
          Jun 3, 2023
          Report
          Copy

          On june 3 I booked ticket for spider man across the spider verse 211*2= 411 my money got deducted but ticket not booked pls resolve fast
          PVR Cinemas customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Report
            Copy

            Summary-
            Booked 5 tickets for Spider-Man: Across the Spider-Verse for Saturday June 3rd 2023 show in Nexus Mall Koramangala via PVR app. The payment was done by Gpay.
            The money was deducted but tickets were not booked, kindly help.
            Transaction Details attached.
            PVR Cinemas customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              VipinGupta90
              from Noida, Uttar Pradesh
              May 29, 2023
              Report
              Copy

              Hi Everyone

              We buy the ticket on 20/05/2023 for movie The Kerala Story at PVR Gaur City Greater Noida (Audi 02-Prime Seat No - M5, M6, M7, M8) - Order ID - GAUR[protected]

              We have a infant so PVR manager stopped us to enter in the movie hall and promise the Refund of Ticket Value including Convenience Fees

              But no money received till now

              Kindly release our payment
              PVR Cinemas customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bhargavaa G
                May 26, 2023
                Report
                Copy

                Address: No.3,1st cross,c.s.nagar,coimbatore

                Hello.I've recently booked 2 tickets worth rupees 556 via UPI.I tried to book Fast X tickets in Brookfields coimbatore.The money was debited but I didnt get my tickets.I've again booked the tickets via book my show so I would like a refund for the money spend in initial booking throught the pvr app.The date of booking was 26/05/2023.
                PVR Cinemas customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Phonky
                  from Ranchi, Jharkhand
                  May 21, 2023
                  Report
                  Copy

                  At first I booked 2 tickets for Fast X movie it was done without any issue but after few moments I booked another ticket for same movie but it was not booked but my money was deducted from my account. Only 2 booked seats are showing. My contact number is [protected].
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jay sharma12
                    May 21, 2023
                    Report
                    Copy

                    I have gone to book 6 tickets of fast x Hindi-4dx 3d at 3 pm of 22 may. Amount 3840 but my ticket got cancelled after some time as my payment won't done in time and after 5 min my payment got deducted please help
                    Mall- Pacific Mall pvr
                    PVR Cinemas customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      art_03
                      May 20, 2023
                      Report
                      Copy

                      Address: PVR ICON HYDERABAD MADHAPUR

                      I had seen royal stag water bottle advertisement in Hyderabad. I believe it is banned to surrogate advertisement in india
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aasthapal
                        from Noida, Uttar Pradesh
                        May 20, 2023
                        Report
                        Copy

                        I tried to book tickets from PVR cinemas through official app but my ticket not booked and amount debited from my account
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          AtorbA
                          from Noida, Uttar Pradesh
                          May 19, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          I booked 1 ticket from the PVR app and paid via cred. The transaction was successful but tickets are not booked. It is very disappointing and frustrating. Total amount of Rs. 744.18 was deducted from my account.
                          Incident date: 19th May 2023
                          May 20, 2023
                          Complaint marked as Resolved 
                          Money reversed
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Robby7776
                            May 19, 2023
                            Report
                            Copy

                            Address: Ranchi

                            I requested to take my order but they haven’t took it serious
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aminimi
                              from Hyderabad, Telangana
                              May 19, 2023
                              Report
                              Copy

                              Address: Hyderabad

                              No response from pvr side..
                              Irresponsible industries
                              Staffs
                              My refund amount 500 till now didn't get any update from company side
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kishore Rusen Daniel
                                May 18, 2023
                                Report
                                Copy

                                Address: Lulu mall kochi

                                I was promised to get privilege points for 2 movies..but didn't update yet..
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kishore Rusen Daniel
                                  May 18, 2023
                                  Report
                                  Copy

                                  Address: Lulu mall kochi

                                  I booked 2 movies in past ..but did not receive privilege points ..but it says it will be granted but it is not updated also.. for 3 months
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit