PVR Cinemas Complaints & Reviews

I too have been taken for ride for making quick booking online using internet banking and Rs.450/- has been debited from my account for transaction not completed on 01/10/2010 and still awaiting refund. I have written to them by email.

call PVR Customer Support

[protected]

I had bought 3 PVR-Naraina tickets sno.3659/2/7/01/000229, 000228, 000230 online. It was a late night show and we were already 20 minutes late for the movie, upon reaching the audi we found that some other people were sitting on our seats inspite of having booked ticket we had no where to sit as the hall was full. The person on our seat said that he was given the seat by the staff, the staff was not helpful either and could not get the seat vacant, after running around here and there for 20 minutes with our little children we were finally offered 2 seats and told that they would see what can be done during the intermission, but that was again not taken care...we were just asked to adjust. All our plan to watch the movie was ruined by your inefficient service, despite we paid for 3 tickets we just got 2 seats and had to sit with kids on our lap it was very inconvinient. I request you to please take necessary action and compensate for our tickets.

A section of filmmakers affiliated to the Tamil Nadu Film Producers’ Council (TNFPC) have alleged financial irregularities, graft and misappropriation of funds worth Rs 1.8 crore in a deal signed between former office-bearers of the apex body and cable TV (Win Media- SCREEN MEDIAS, Film producer M.Senthilkumar, working in polimer tv) during[protected].

Led by S A Chandrasekaran, TNFPC president (in charge) and father of actor Vijay, a delegation of producers met Police Commissioner J K Tripathy and submitted a complaint on Tuesday. Talking to reporters later, Chandrasekaran said that at the TNFPC meet on Sunday, around 60 producers alleged that revenue to the tune of Rs 1.8 crore owed by cable companies to the council under various agreements had been misappropriated by former office-bearers of the body. In the petition to the CoP, the producers alleged that the council signed an agreement with two cable companies, J K Media and Win Media M.Senthilkumar, on February 18, 2007 and March 1, 2007 on telecast of Tamil film clippings. As per the deal, Tamil Nadu and Puducherry were divided into 32 divisions and the companies were allotted an equal number of areas.
The then TFPC president Ramanarayanan, secretaries Sivasakthi Pandian and K S Srinivasan, vice-presidents Kajamoideen and Anbalaya Prabhakaran and treasurer Azhagan Tamizhmani inked the agreement on behalf of the producers’ body. It was agreed that each company must pay `65, 000 for each film. Stating that 108 films were released in 2007, the complaint claimed that the estimated revenue was `1, 40, 40, 000. Even as the agreement was in vogue, Ramanarayanan and Azhagan Tamizhmani signed a new deal with Tamil Nadu Local Private Channel Owners Welfare Association (TNLPCOWA), which agreed to pay `5 lakh a month. “The new association was set up by the two cable TV companies, ” the petition said. Similar agreements were signed between the council and the association on March 18, 2008, with the latter agreeing to make a monthly payment of `3.5 lakh, and again on April 3, 2009 (Rs 3.6 lakh monthly payment).
After the agreement ended on April 2, 2010, a new one was inked only after six months, thus causing a loss of Rs 21, 60, 000. On October 1, 2010, a fresh deal was signed, under which the association agreed to pay Rs 3.6 lakh per month. Of the total of `3, 05, 40, 000, the council got just Rs 1, 23, 46, 500. But the cable companies said that they paid the TNFPC in full. The producers urged the police to help recover the remaining amount.

My problem was solved. I called up early to PVR helpline & they said i will get refunded for the bad transaction within 7 working days. I got my refund after 2 days.

Hence i hereby would like to close this complaint now :)

I too had similar horrifying experience with PVR Cinemas have lost Rs450/- in same way you have lost. I too made payment through netbanking of SBI. I dont fing their mailing address to intimate them by post or they have mentioned customer care telephone number in their website. However I have sent them mail to supportcare and so far no reply or refund has been made. May some organisation look into this and do needful and alert public not to get cheat.

CA[protected]IG29939262.

I am also facing the same problem.Amount debited to bank account, failure to alot tickets.I request pvr cc people to solve the problem with the above ref No.

Dear Patron,

Kindly share your mobile number, so that we can further investigate the matter.

Regards,
Customer Care : PVR Cinemas

Net Banking Ref. - 6640586 While booking tickets for movie clash of PEEPLI show dated 24th aug 2010 19:30 hrs at EDM, GAZIABAD, Uttar Pradesh we had done the payment for four tickets but the conformation was not received and the money (Rs. 560/-) was credited from the account. we had rechecked for the booking details but it was found that the booking was not done, so we rebooked the tickets . so i kindly request you to look into the matter and refund the money back into my RBS A/c- 1532280
Thank You.
Ashwani Srivastava
Lucknow

in sathyam cinemas the cost of the foods available in the canteen are over priced and they are not allowing home made snacks into the cinema hall. this is an act of denying our right to consume our own food

in pvr cinemas convenience charges?? are levied for online booking. actually we are making them more convenient in the process of issuing tickets. i had been charged Rs.60/- for 4 tickets

comon man lodge a complaint in cyber police stn and with the creditcard

I cannot agree enough with the above mentioned experience. I booked tickets for Sherlock Holmes for 14th January 2010 at PVR Hyderabad Central. The screening of the same was cancelled without any 'apt' notice (I do however, appreciate the fact that they called me 1.5 hrs in advance and informed me of the cancellation).

Having said that, I regret having booked the tickets with PVR online completely since I am yet to get my ticket refund. Further, they do not have any call center's and no one ever picks up a call at their theatre numbers. I had to personally go to the cinema complex last Sunday to express my concern. Regrettably, I am yet to be reimbursed for the movie tickets.

My ticket booking ID is: HYDB[protected]
My bank account is with ICICI bank, Chamrajpet, Bangalore Branch

Going by the number of complaints registered against the policies of PVR Cinemas, in this forum, I would assume this matter is clearly subjudice and needs immediate intervention of the central government authorities.

Over which there is no way to contact them, nobody replies to the email nor does anyone pick up the phone. This is just not the way to treat the consumers.

Hope some action is taken

Does anyone have any contact number for PVR cinemas

Tried making advanced online booking twice on 01/01/10 morning for 3 tickets of '3 ' for 02/01/10. After making the payment of Rs.380 twice, the transaction was shown as failed. My HDFC credit card was charged Rs.760. Send a written complaint to PVR website email id and HDFC bank for dispute of charges. PVR Cinemas does not have a friendly consumer help division when they should have the most efficient system to cater to the huge cine-goers problems/complaints being the No.1 Entertainment service provider in India. I would like to get my refund back and kindly consider the case at the earliest.

Even i had same experience with PVR mumbai. I tried to book tickets on 24.12.09 which shows availability in website but failed trice and i got charged my icici credit card 3 times for the failed transacitions.

and written same complaint to thier website but no response from such number 1 cinema owner !

and even i visited to the cinema hall twice but they told me within 6 working days it will credit to my account .Till today no credit and no response

sir,
my name is P.K.Vineet, am from hyderabad, I have a sbi atm cum debit card.today i tried booking movie tickets in PVR hyderabad website by using ccavenue sbi gateway with my debit card, because of server failure transaction was not successfull and i didnt get any transaction ID, but amount 460Rs was deducted from my account eventhough error occured during transaction and transaction didnt complete. I contacted pvr they said they didnt get the money and i contacted cc avenue no one is responding.sbi is also not cooperating.i have been cheated.my tickets not booked transaction didnt complete and i also lost money.

Name:P.K.Vineet
Location: hyderabad
card: sbi atm cum debit card
cell: [protected]

i have booked 2 tickets for 8-10-10 3.40 pm show f my mobile no [protected] rquest to give me confirmation through sms, thanks

e mail damodhar.[protected]@gmail.com

I booked 4 tickets for 28th show of movie ENTHIRAN at 7:10 PM at PVR (SKYWALK) CHENNAI through online net banking facility.
The money got debited from the account but PVR gave message at the end that the transaction could bot be completed.
I am trying to get in touch with their customer care but no response.
A really pathetic service with no email or sms refunds or confirmation.
Can the forum help me to get my money back
ANJITH RAO THANGEDA
ACCOUNT NUMBER:[protected]
TRANSACTION DATE:27/10/2010
TRANSACTION AMOUNT: INR 600.00
TRANSACTION TYPE: DR
TRASACTION DESCRIPTION: ICONN/21087230/271010/CCAVENUE.COM/ CHA

I have a same issue. I have booked tickets for Khichdi on 12th oct 2010. and my accounts has been debited twice with Rs.560.
Kindly refund my money back. I have already filed an complaint. And asked the PVR cinemas booking freaks to solve my issue as early as possible.
Its been too lkong guys... Not appreciated.. This was my first ever experience with your cinema.. As I always prefer Bookmyshow website.. as it is the best... No such issues...
Kindly refund Rs.560 as earliest now

COLLECTING EXTRA MONEY

SARAVANAN EVERY TIME I AM ASKING FOR Rs.10/- Rupees ticket they give the comba for Rs.80/- only and also they are using unwanted words and treating me as begger. my phone no. is [protected]

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PVR throws out youths for refusing to pay extra charges... for more deltails please visit this link...

http://www.ahmedabadmirror.com/article/3/2011030120110301031744510ab66c67c/Multi...⇄

pvr cinemas,mulund — non receipt of tickets/refund requested

I Booked 3 tickets for the movie 3 on 01/01/2010 for d 10.45show dt 03/01/2010 but i did not get the transaction id. Amount of rs 585/- is deducted from my net banking account. I sent an email also to [protected]@pvrcinemas.com but no response. i Don't know what to do now.
chitra

Even i had same experience with PVR mumbai. I tried to book tickets on 24.12.09 which shows availability in website but failed trice and i got charged my icici credit card 3 times for the failed transacitions.

and written same complaint to thier website but no response from such number 1 cinema owner !

and even i visited to the cinema hall twice but they told me within 6 working days it will credit to my account .Till today no credit and no response

24/12/2009 74477489358023510933272 PVR LTD. Rs. 945.00(DR)
24/12/2009 74477489358023510911484 PVR LTD. Rs. 975.00(DR)
24/12/2009 74477489358023510932746 PVR LTD. Rs. 945.00(DR)

I have booked 3 tickets for PVR Mahagun, Vaishali, Ghaziabad on 11th October 2010.

Here are the reference details:

CCA[protected]Avenues India Ltd/Reference # [protected]/dated 11 Oct 2010.

I had booked the tickets through HDFC Net Banking gateway. An amount of Rs. 345/- was deducted from my bank. It was confirmed that the tickets were not booked and the amount would be refunded to my bank, even on 3rd day I don’t see any credit in my bank.

fraud company...good for their old business of transport...Amrilal transport

Dear Mr. Gaurav,

Please be infoirmed that the refund process on the 2nd transaction has been initiated and the amount will be reflected in your account in 5 working days, excluding today.

Regards,

PVR Customer Support

I was trying to book tickects online on 15th Aug' 10, but the transaction did not go throught. Altough the money is deducted from my bank a/c, the tickets were not booked. I am now wondering if that amount will be refunded back to me.

I am facing the same situation now. Last night (9th sep, 2010) i booked 4 tickets through net banking and the amount was dedected from my account however i did not receive any confirmation screen/mail from PVR. Tried calling the customercare number but no response. I don't even see a booked history column in PVR website.I am not sure if i can the avail those tickets or not. Has any one got the amount refunded before ? Please help.

Same happened to us as well. In fact we tried twice and 330 and 430 got deducted. Sent an email to PVR Support but no response. I dont know why they dont have a number where a human picks up.