PVR Cinemas Complaints & Reviews

Dear Patron, your ticket has been generated for KISI KA BHAI KISI KI JAAN (HINDI) (U/A) on Saturday, 16:00 (24 Hours Format), at POS:PVR SAHARA MALL GURGAON, HR (AUDI -Screen 2), 2 Seat(s): CLASSIC - J6, J7. Total Amount-Rs 514.1, Transaction ID: 6589387. Please click on the below link to get your e-invoice. Just show this QR Code at the cinema entrance - https://cutt.ly/96q0rz5 Please note that you cannot pickup physical tickets with this QR Code. Thanks for Choosing PVR Cinemas.

Ticket price 290/- per person show online .. after that we reached at 4:05 pm and asked to the girl who set on the ticket counter.. she told ask the ticket is 460/- per person including the food of rs. 150/- per person
. I told her we don't need please give only the ticket she said i[censored] not taken the food the price of tickets is 430/- per person and the ticket time 4 o'clock u are late for the booking. In that situation we preferred the 460/- plan and into the cinema hall movie start at 4:24pm.

I feel very bed on that time and this is not right for me or anyone who faced the same thing again.

This is my first time in the PVR for facing like this behaviour.

Please make some action against them.

We have suffered physical pain in the horror house of pvr. You have the right to scare but not to hurt

Ticket prices for normal tickets have to be limited to 200 max but even for the normal seats the prices are like 300+ 400+
The Karnataka government has clearly stated that the prices for normal tickets should be 200 and not more than that unless it’s a gold or any other seat like recliner

I have booked movie ticket Tu Jhoothi Main Makkaar (U/A) on Sat 8 Apr, 2023 PVR Directors cut Ambience Mall. Booking ID is WGN6W5G. Once I have reached Ambience Mall Gurugram, they told us it is for PVR Ambience Delhi. Crew has suggested us to purchase new ticket and the amount will be reimbursed within 7 to 8 days. They took screenshot from my mobile for booking ID and circulated in some group for refund. We have purchased new ticket and seen the movie Mario.

My refund has not come yet. Request you to provide the solution.

Hi myself lohith I’m residence of mysuru Karnataka. I forgot my silver bracelet while watching movie it was the last show which I went . When I came back and asked them thy said to check once again inside the cinema hall but couldn’t find it I asked again but no use . I had so my memories filled with it . Loosing something I love really hurts and the workers there have took it while cleaning but no one is accepting it because I clearly remember I left it in the cup holder and came out like that only I forgot it there only ..
please anyone help me out I want it back please :/
Movie name : PS-2 ( show timing was 9.45 pm to 12.50am )
Audi 5 -E6 E7
PVR nexus center city, mysuru, Karnataka

I have tried booking tickets on 5/05/0/23 guardian of galaxy 3 for 2 people in guwahati PVR city center . But my money got deducted from my account but no ticket were given instead of that it says bad transaction . My 615.52 money got deducted while paying through paytm wallet from my account .plzz refund my money i want to book my ticket as soon as possible

Hello Sir,

I booked ticket for 4th may 2023 show timings are 11.20AM at Punjagutta Central (pvr cinemas) and after entering the hall almost more than one hour finished vlbut AC they did not turned and literally I was feeling suffocation and horrible smell is coming from seats. Is this a level of PVR CINEMAS creating problem and panic situation for viewers who come to see movies. Please take an appropriate action it's a request.

Regards.

1. I have booked the 3 tickets of the movie Maharashtra Shahir at PVR Cinema, City Centre Mall, Nashik, Maharashtra on 3rd May 2023 at 7:03 pm.
2. I have asked the tickets for the 8pm show of the same day ( 3rd May)
3. While confirming the tickets the booking counter person Mr Ejaj Shaikh didn't announce/ confirm show timings.
4. When we have reached cinema hall, that time it was found that we got the tickets for the 6:30 pm show instead of 8 pm.
5. We had talk with manager Mr Hemant More ( mobile number [protected]) and explained the facts.
6. We have requested him to allow us to watch the 8pm show but he denied.
7. After that, we have again requested him to refund the amount Rs. 570/- but he said it is not possible. So we have requested him to permit us to watch 8pm show. There were plenty of seats vancts/ available.
8. We have booked the tickets at 7:03 pm and reached the cinema hall at 7:50 pm. This means we had plan/ intention to watch 8pm show and not 6:30pm show.
9. Inspite of requesting, he didn't allow us see the movie or didn't initiate the process of refund of amount.
10. The behaviour of Mr.More was very rude ond arrogant.
11. It was a very shocking experience we have gone through.
12. We have lost our valuable time and money also.
13. How can they compensate our mental and monitory lost ?

Dear Sir/Madam,

I am writing this letter to express my deep disappointment with the facilities provided at PVR Cinemas in nexus mall Mysore. Recently, I visited your cinema hall to watch a movie with my friend who is physically handicapped. To my dismay, I noticed that there were no ramps provided for the disabled people at the entrance of the cinema hall.

As a person who cares for the rights of disabled people,...

PVR cinemas, GT World Mall, Bangalore
Volume so loud that it is hurting ears, it's dangerously high for kids, elders
Complained to manager with no action for the full length of the movie
Time: 5:25pm, 1st May, 2023
Screen 5
Movie: Raghavendra Stores(Kannada)
Please take immediate action

Pvr skywalk, audi 2, absolutely no ac inside since the beginning of the movie, date April 30, 12.30 show, seats k 10, 11, 12, 13, 14, I went and informed a security guy outside with pvr uniform, they said they will inform, but nothing has changed.

I know with the amour of monoply in theatre business you can very well choose to ignore this, still sending this complaint with some hope.

Else today it's one person thinking maybe it's best to watch on ott, until the mass thinks the same.

Ordered combo of Pepsi and Popcorn and they served Pepsi in Lipton Tea cups.

This is Fraud with costumer by Providing not enough quantity of Pepsi and serving it in Tea cups.

I've been into many PVR around whole India but first time ever seen such kind of fraudulency.

Dear Concern,
I have erroneously booked 4 tickets worth Rs 3684/- for 29th april instead of 30th april at PVR cinemas pacific mall subhash nagar delhi through paytm but when i called at PVR they are saying they will not refund amount booked for tickets as they are booked through paytm and we dont have access to check their status..

Request you to kindly help in getting cancel the tickets and refund amount back at the earliest.

Booking Id-SUBH[protected]
SEAT NOS-H12, H13, H14, H15

ORDER ID-[protected]

Box office boy take 600 rupees nd i got a 460 rupeew bill in text.

Dear Team,

We went to watch PS2 today 10:55 PM Show and the price showing online was 130 Rs. We went to the Bhiwandi branch to book ticket offline and to our surprise we were asked to pay 250 Rs per seat. They said the extra charge is for food which is compulsory. We have never encountered such a situation were we were asked to pay more. We said to them that you cannot ask customer to eat forcefully when it's already past dinner and charge more for the ticket. They said it's managers decision and we cannot do anything.
Unfortunately we had to miss the show and it was the first time in a decade we left PVR with disappointment.

Email: shan.[protected]@gmail.com

Regards,
Disappointed Customer

I booked 2 tickets from the Pvr website and paid via Netbanking the transaction was successful but I didn't received the ticket. Its completely disappointing and refund amount is not credited to bank account. I spoke to pvr customer care they told amount is already refunded but it is not reflected to bank account. I think PS-2 movie showing all the tickets are available but when the customer buy the tickets it got debited the amount from bank account but ticket is not confirmed and refund amount also not being credited to bank account. something problem in pvr website (Bengaluru), they are doing scam and they collecting the money from customer but not refunding the amount.

I paid Rs 1062.72/- with included conv. fee and GST also

Attached my transaction reference number:[protected]

I booked my ticket for virupaksha movie at PVR icon, Madhapur, Hyderabad. There is no AC through the movie . The ticket price including sevice charges 330 rupees.

I don't get any privilege points on ticket booking, I have listed the tickets booked date, and amount paid for tickets below

1. On 17 Feb 10:00 PM - INR 244.68
2. On 30 Mar 10:25 PM - INR 154.34
3. On 06 Apr 10:10 PM - INR 216.74
4. On 30 Apr 07:55 PM - INR 1, 733.92

email_id - [protected]@gmail.com
mobile number - [protected]

They forcefully hand over the packet of pop corn, but still do not want it

I tried to book tickets for ponniyin 2 via PVR app on April 26th around 3.30 AM, amount Rs 427.48 has been debited from my account but tickets not booked. Need refund.