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PVR Cinemas Complaints & Reviews

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Updated: Apr 19, 2026
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PVR Cinemas reviews & complaints page 20

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S
Siva.1083
from Hyderabad, Telangana
Apr 27, 2023
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Address: Hyderabad

I booked my ticket for virupaksha movie at PVR icon, Madhapur, Hyderabad. There is no AC through the movie . The ticket price including sevice charges 330 rupees.
PVR Cinemas customer support has been notified about the posted complaint.
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    A
    Arunraj Sivakumar
    from Chennai, Tamil Nadu
    Apr 26, 2023
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    Website: www.pvrcinemas.com

    I don't get any privilege points on ticket booking, I have listed the tickets booked date, and amount paid for tickets below

    1. On 17 Feb 10:00 PM - INR 244.68
    2. On 30 Mar 10:25 PM - INR 154.34
    3. On 06 Apr 10:10 PM - INR 216.74
    4. On 30 Apr 07:55 PM - INR 1, 733.92

    email_id - [protected]@gmail.com
    mobile number - [protected]
    PVR Cinemas customer support has been notified about the posted complaint.
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      Manjula89
      from Raipur, Chhattisgarh
      Apr 26, 2023
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      Address: City centre Mall raipur pvr cinemas

      They forcefully hand over the packet of pop corn, but still do not want it
      PVR Cinemas customer support has been notified about the posted complaint.
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        J
        Jaisundhar
        from Chennai, Tamil Nadu
        Apr 26, 2023
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        I tried to book tickets for ponniyin 2 via PVR app on April 26th around 3.30 AM, amount Rs 427.48 has been debited from my account but tickets not booked. Need refund.
        PVR Cinemas customer support has been notified about the posted complaint.
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          B
          Bala1999
          from Chennai, Tamil Nadu
          Apr 26, 2023
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          I booked ticket for Ponniyin Selvan 2 in Sathyam Cinemas, Chennai for ₹588.78
          Amount debited from my bank account but ticket not booked. Please help me get the money back
          PVR Cinemas customer support has been notified about the posted complaint.
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            V
            Vignesh Rajamoorthy
            from coimbatore, Tamil Nadu
            Apr 26, 2023
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            Address: Brookfields, Coimbatore

            I had booked 2 tickets on PVR app for Evil dead rise movie for 26/04/2023 4 pm Brookfields Coimbatore, and after selecting the tickets and choosing for UPI option I was prompted to the UPI page (phonepe) after paying the money got debited from my account yet there was no confirmation from the side of PVR. I attached the UPI transaction screenshot for reference
            PVR Cinemas customer support has been notified about the posted complaint.
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              A
              Amandeep8989
              from Jalandhar, Punjab
              Apr 23, 2023
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              We booked today show at PVR curo Jalandhar for evil dead rise at 10.45 pm.
              We had to left the show in middle as cinema has allowed drunk people and they were shouting all the time
              We complaint with cinema staff but they were not much bothered.i was with my wife and they were not bothered of a female security concern
              Big question is that why cinema is allowing drunk people inside the cinema hall
              PVR Cinemas customer support has been notified about the posted complaint.
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                P
                Pscharan
                Apr 21, 2023
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                I tried to book 2 tickets from pvr app. And I paid 403.72rs and transaction is successful but the tickets not booked. When I am observing those tickets I selected in theatre they are blocked in app but i haven't got any tickets. W
                Either compensate me with my refund or give me my tickets @PVR Cinemas?
                PVR Cinemas customer support has been notified about the posted complaint.
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                  R
                  from Delhi, Delhi
                  Apr 21, 2023
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                  Address: PVR, Pacific Mall D-21, Dwarka Sector 21, Delhi.

                  On 21/04/2023 I along with my mother went to watch a movie namely “Kisi Ka bhai kisi ki jaan” at PVR, D21 Pacific Mall, Dwarka, Delhi. I purchased 2 tickets for 12:50 Pm movie show but to my surprise I was forced to purchase the food voucher with movie ticket and when I specifically mentioned that I didn’t want the food voucher, the lady (name not known) specifically mentioned that as per PVR policy these tickets can’t be purchased without purchasing the food voucher and thereby deceitfully induced me to pay for 2 food vouchers worth rupees 150 each, bearing voucher codes CVP3HG1ZX and CVPIAN9L8 also complained about the same to one Sh. Misum ( M. No.[protected] who represented himself as manager of that theatre, who did not take any action to resolve my complaint.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    S
                    SANJAY H R
                    from Mysore, Karnataka
                    Apr 20, 2023
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                    Address: MYSORE

                    Hi my self SANJAY from Mysore Karnataka

                    I have visited PVR cinemas in forum Mall more then 5 times, why your team members are not playing National anthem before film starts, each and every Film theatres are playing National anthem before films starts why not in PVR, what's your problem.

                    You can play more den 10 advertisements each and every time.

                    Don't you feel shame on urself for this.

                    I need this to be resolved soon.

                    Each and every show before National anthem should be played.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      R
                      Rani Gogna
                      Apr 19, 2023
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                      Hello sir,
                      I am taranjeet kaur from your pavillion pvr branch working as lady guard. I want to say that the men staff is not good there, they use abussive language in front of me, and i complained to my senior's they dont take action against them. Men staff bulling and ragging on me when i am on my work. Some of the chocolates stolen by someone from open locker (which is provide us for customers outdoor food) and they blame on me that i stole those chocolates. When i said to check the camera's and they ignored me. After that they fire me from the job without any reason. Please take action on this and told them to give me my job back.
                      Thankyou
                      Taranjeet Kaur
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        N
                        Nagarjun Baviskar
                        Apr 18, 2023
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                        Address: Nagpur PVR IMPRESS MALL

                        Booking ID is 10617771 for (2D) BHOLAA (HINDI) (U/A) on Tuesday, 13:10 (24 Hours Format) at POS:PVR EMPRESS MALL, Maharashtra in screen Screen 4. Your seat number/s is/are B18, B19.Dear Patron, The voucher codes are CVPW2GXY9, CVPIK1BMI. With each voucher enjoy a value of INR 150 each.This voucher is valid for 4 hours from end of the show.

                        But online ticket amount is less Rs. 177.88
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          D
                          Dr. Gazal Sharma
                          Apr 17, 2023
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                          I had booked two tickets for Bhola @ 290 each total amounting to 580 from our debit card but the amount was deducted twice with Rs. 580 and 580 for the same I don't know why??
                          I need proper justification for the same and a refund, i.e. Rs. 580/-.
                          I have checked my card transaction and it clearly shows that the money has been deducted.
                          Show timing 04:35 PM
                          Date- 14/April/2023
                          Movie Bhola
                          Pvr cinema vr punjab mohali
                          Name Gazal Sharma
                          [protected]
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            S
                            sandeep8ms
                            from Bengaluru, Karnataka
                            Apr 16, 2023
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                            Visited
                            PVR AURA
                            International Tech Park Park Square Mall, ITPL Main Rd, in front of ITPB, Whitefield, Pattandur Agrahara, Bengaluru, Karnataka

                            The men's toilets do not have individual partitions between each urinal.

                            They should provide this basic facility considering the high prices charged for food and movie tickets
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              T
                              Apr 15, 2023
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                              Address: PVR superplex(TLC) , DLF mall of india , sector 18 , noida

                              Hi sir..
                              I'm the ESP in the PVR mall of india (TLC), and i want to say that I'm doing my job atleast 1.5 months still there is no drinking water facilities in operation.. and main part is the pvr is still not open ..but the All the HOD When all the departments are working together, sometimes you clean the room, let it freeze, let us do some damage, or our mistakes. Hum log hai sir labor nahi to do all this work na labor also get 1000rs a day
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                S
                                sikku singh
                                from Dehra Dun, Uttarakhand
                                Apr 15, 2023
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                                Address: PVR cinemas city centre mall guwahati assam

                                I have watched movie Bholaa having showtime 12:45P.M. The AC was not working at that time after that I have requested to some of their staffs to turn ON the AC but AC was not started till interval of the movie.
                                In interval I requested again but they have not started. Then in second half I requested again then they finally started it before 10minutes of ending of movie.

                                So what kind of service is this. Really frustrating. So I request you to look into this and provide some compensation to your customers.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  S
                                  Sanjeev bajpeyi
                                  Apr 15, 2023
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                                  Address: Ti Mall Indore pvr 4th floor

                                  Movie sirf 1 ghante ki dikhai or pese cash leke order bhi nhi laye I want my money back I have 5 tickets
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    Sanjeev bajpeyi
                                    Apr 15, 2023
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                                    Address: Indore TI mall

                                    Sirf 1 ghante ki movie dikhao mene cash me order Kiya h wo bhi nhi diya I will cash agains you I want my refund
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      A
                                      Asaki
                                      from Nagaon, Assam
                                      Apr 14, 2023
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                                      Address: Guwahati

                                      I recently tried to purchase 3 tickets and made payment through paytm but the payment failed and I haven't received the refund till now. Please try to send the refund as soon as possible. Account made through mobile no- [protected]
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        SajinRaj
                                        from Bengaluru, Karnataka
                                        Apr 13, 2023
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                                        Address: Nexus Mall, Koramangala, Bengaluru

                                        Hi
                                        I had booked for the movie John Wick : Chapter 4 at PVR CInemas, Nexus Mall, Koramangala, Bengaluru on 12th April, 4:45pm show. While watching the movie from the start, I felt the visuals are little shaky. I asked about it to the person sitting next to me and he also agreed the same. After watching the move for some 20 mins, I went out of the movie hall and asked the PVR staffs for the manager in charge. The manager came and I described my issue. He came with me into the hall checked the screen and told me that he will ask about it to the projector-man. I continued watching the movie in belief that the problem will be solved soon. But nothing happened and at the time of interval I reached to the manager again. But this time another manager came and I described the issue again. He also came inside the hall checked the issue. And told me it was not a problem from their side. Because when the ads shown at the time of interval were picture-perfect. Anyway the issue didnt get solved and overall it was the first bad experience for me from an IMAX theatre. I didnt enjoyed the movie at all. IMAX movie version was said to be the one with the stunning picture quality and clarity. Im not complaining about the PVR Manager / staffs, as they responded politely to my complaint. Expecting a resolution from PVR as Im a regular visitor at PVR Cinemas Bengaluru,

                                        Thank You.

                                        (Attaching some of the pictures I had taken at the end credits of the movie)
                                        PVR Cinemas customer support has been notified about the posted complaint.
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