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1.6
Updated: Jan 2, 2026
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PVR Cinemas reviews & complaints page 23

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T
Thomson francis
Dec 20, 2022
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Money debited but ticket not recieved
PVR Cinemas customer support has been notified about the posted complaint.
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    V
    vignesh devamulla
    Dec 20, 2022
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    I have ordered tickets on pvr website for thursday at punjagutta next galleria for avatar 2 the way of water at 6 45 but after the completion of the transaction it showed up a error window after debbitimg money from my credit card.
    PVR Cinemas customer support has been notified about the posted complaint.
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      Prerna Dedhia
      Dec 20, 2022
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      Address: Mumbai

      It's 4.30 pm and my 4 pm movie at PVR still hasn't begun because they're still showing ads - continuous, non-stop ads. If so many ads are going to be pushed on to the customers, why are we required to pay 600 rs. for a ticket in the first place? And based on my previous experience, I know there will be another half hour of ads during interval. What an exploitation of customers. Horrible movie experience PVR.
      PVR Cinemas customer support has been notified about the posted complaint.
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        R
        RRThegreat
        from NAGPUR, Maharashtra
        Dec 19, 2022
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        Address: Sitaburdi NAGPUR

        I went watch avatar 2 and paid for 2 Pepsi and burger and told those ### to bring it on my recliner seats but those mfs forgot my order then I have to take the Pepsi myself.
        NAGPUR
        Eternity mall date 19 December 22
        6.15 pm
        Recliner R1
        Screen 1
        FIRE THEM IMMEDIATELY
        PVR Cinemas customer support has been notified about the posted complaint.
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          T
          tireddy
          from Bengaluru, Karnataka
          Dec 19, 2022
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          I booked 4 tickets for avatar 2, on 20/2022 at 2.40 PM show on 19/12/2022. I paid the amount using Paytm and money got debited from the bank but tickets not booked. The order ID is BCEN[protected].
          PVR Cinemas customer support has been notified about the posted complaint.
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            S
            Shalu Ali
            Dec 18, 2022
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            I have booked a ticket for date 18/12/2022 of timing 10:40 AM, But it was booked of date 17/12/2022 timing 10:40 PM. When I reach to cinema, i got to know that it was booked yesterday timing. I need my refund.
            PVR Cinemas customer support has been notified about the posted complaint.
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              M
              Mohnish Patra
              Dec 18, 2022
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              I booked ticket through the PVR app for avatar way of water which costed 375.66rs in imax 3d lower parel mumbai. My money got debited but the app showed bad transaction and did not book the ticket. Please help me get the refund back.
              My email id is [protected]@gmail.com.
              PVR Cinemas customer support has been notified about the posted complaint.
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                S
                Sripriya Venkataragavan
                from Chennai, Tamil Nadu
                Dec 17, 2022
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                Address: Chennai

                Sir, I booked 3 tickets for movie Avatar in PVR Grand galada Chennai through online for 18.12.2022 and the amount debited from my account. But booking confirmation not yet received. Please refund the amount.
                PVR Cinemas customer support has been notified about the posted complaint.
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                  R
                  Ruchi_16
                  Dec 17, 2022
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                  Address: 202 Arihant Darshan Above IDBI Bank 90 Feet Road Bhayandar West

                  I have booked tickets for Avatar 7:30am 18th Dec 2022 show I had to pay Rs480 for the seat which now costs Rs300. It's utterly unfair for you to decrease the prices one day before the show. You should refund the difference amount on the grounds of fair customer treatment! I have booked 3 tickets! You should refund my Rs540.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    A
                    Arun s s
                    from Aruvankadu, Tamil Nadu
                    Dec 17, 2022
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                    I gone to watch avatar 2 on pvr at pvr pacific, subashnagar, delhi… the timing was 7.30 for the film and they let us inside the mall at 7.20…. And showed advertisement for 40 minutes …. The movie started almost an hour late …. Totally wasted my time …and made me frustrated
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      N
                      njr11
                      Dec 16, 2022
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                      Price drop of movie tickets after I booked my tickets

                      Sir,
                      I booked my movie tickets for the movie 'Avatar- The Way Of Water' on 16 Dec 2022 at around 7 pm for Rs.360 each (total 4 tickets) for the show which was scheduled at 11:30 PM. The movie tickets price dropped to Rs.250 after wards before the show on the same day we contacted the staff before the show but the didn't provide us with the satisfactory answer.
                      This is unfair the sell the same show tickets at different different...
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                      M
                      Manvi Goraya
                      Dec 16, 2022
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                      This is regarding the two ticket I was booking on 16th December 2022 around 3 pm. I booked two tickets for avatar(using pvr app), for seat 9 and 10 in row k. The money got deducted from my debit card but the transaction failed. So, all I want is the refund for the failed transaction. Kindly revert as soon as possible so that I can go ahead and book my next show with you guys.
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        S
                        Samar Habib
                        Dec 14, 2022
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                        Hi,

                        While booking the tickets for the movie An action Hero the payment made was debited but the tickets were not booked. I have paid Rs. 391.92 and I haven’t received any money so far.

                        Could please help me retrieve my money
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          A
                          Ayush Dewanjee
                          from Raipur, Chhattisgarh
                          Dec 12, 2022
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                          Address: Bhilai

                          The ticket counters are deducting privilege member points without asking customers, and upon asking they are denying.
                          This is unfair practice, they deducted points worth 100Rs.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            V
                            Vijay2594
                            Dec 11, 2022
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                            I have accidentally booked my ticked in other city. I booked by offering of f&b given by pvr mobile application. Now the customer care is saying they cannot cancel the booking .
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              A
                              Amal D Jose
                              Dec 11, 2022
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                              Address: PVR lulu trivandrum
                              Website: PVR app

                              I had booked for avatar release in 4DX and Avatar way of water as 3D since 4DX was unavailable now when I searched there is no info about release now at PVR lulu trivandrum please sort out the issue and refund the money or do the needful
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                Amal D Jose
                                Dec 11, 2022
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                                I had booked for avatar re release in 4DX and Avatar way of water as 3D since 4DX was unavailable now when I searched there is no info about release now at PVR lulu trivandrum please sort out the issue and refund the money or do the needful
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  B
                                  Bavithran
                                  from Surat, Gujarat
                                  Dec 11, 2022
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                                  Address: Rahul Raj Mall, 3rd Floor, Surat - Dumas Rd, Surat, Gujarat 395007
                                  Website: Www.pvrcinemas.com

                                  We had booked tickets at PVR, RAGHUL RAJ Mhal, Surat on 10.12.22 for 4DX show at screen 1 for TOP GUN movie. I appreciate the cleanliness and other every thing. But we had purchased ticket for 4DX show but the staff didn't provide us any glass for the show. Since it's the 1st time to watch 4DX show we are not aware that 4DX show comes with glass, only after finishing the movie we came to know that the show come with glasses. Movie is good but we had missed the experience of 4DX. What is the use of purchasing this type of special show tickets? For this we can purchase normal tickets to see this movie. Even though the movie is good we feel Our money had been wasted at 4DX show. Your staff should have to provide glasses for us but they didn't for that we had wasted our money. I didn't expect this from an reputed organization such as you... it's nearly cheating...
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    T
                                    tirou
                                    from Pondicherry, Puducherry
                                    Dec 7, 2022
                                    Resolved
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                                    Resolved

                                    I booked tickets for avatar 2, coming sunday 18/2022, 6.50 show. Money got debited from the bank but tickets not booked. Pondicherry PVR via PVR mobile app.

                                    Place: puducherry
                                    mobile: [protected]
                                    email: [protected]@gmail.com
                                    Dec 7, 2022
                                    Complaint marked as Resolved 
                                    money credited back.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      S
                                      Suhani limbachiya
                                      from Pune, Maharashtra
                                      Dec 6, 2022
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                                      Address: Viman Nagar Pune

                                      The guy name Abhishek how stand over ticket counter don't have manners how to talk with customer miss behaviour with customer even they are sleeping on duty rude behaviour with us the Pvr cenema is too good but they don't deserve staff like Abhishek please take a strikt action against this complaint because the employee like Abhishek is dis reputed the great cenema like pvr this happened on 6 December 10:30 show
                                      PVR Cinemas customer support has been notified about the posted complaint.
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