PVR Cinemas Complaints & Reviews

Address: PVR cinemas ansal plaza

Screen resolution was not fix properly so that subtitles was net seen and half of face was cut.

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Address: Anupam Market, Saket,New Delhi, New Delhi, Delhi

I was not allowed to move out and re enter during intervals of a movie at the pvr anupam, delhi.

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Recently i booked a ticket of movie kantara and i got 12 point for that but then i logged in into pvr application it is showing only 9 points...in total i was having 59.75 points after i booked ticket ...i got a sms also in which it is clearly Mentioned 12 points earned and total points 59.75..when i logged in it shows only 9 points i haven't booked a ticket then also it is automatically reduced and i am not able to track where it got deducted...i logged into my account only so there is no question about wrong account login. U can contact me on [protected]@gmail.com for futher details... I want help asap i want to use my point

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Address: Bengaluru

Ticket Amount is Rs.250 for Black Panther 2.
While booking ticket for the same ...the amount of ticket raised to Rs.383.
In Booking details they are showing Convince fees of Rs.37 and Taxes/GST RS.6.66 which add up to the total amount of Rs.43.66
Then the total amount for online ticket booking should be Rs.294
But in Official PVR app while booking it showing me to pay extra RS.90 for nothing... Which in total for a ticket is Rs.383.66...
I don't care about money but they are cheating...
PVR Cinemas I want answers...
I booked tickets using PVR Cinemas app many times...
But this time I saw it properly...
I don't know how many money I have lost in this fraud...
As a proof I have attached a Screenshot picture of the procedure.

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On 8 November 2022 (Tuesday) I booked a show at 3:10 pm of movie Doctor G at PVR Saket, New Delhi.
When I went to Food and Beverage section I saw an offer named as Bottomless Combo(Popcorn and Cold Drink free refills Mon-Thur ).I have the photo of the combo reflecting on LCD at the food section.

When I asked the person at counter to provide me with the same combo. But he declined that I can not give this offer. I asked him Why he can not give and if there is no such offer why is it reflecting on the screen.

The person at counter was so rude and did not talk to me in a right manner.
Why is PVR misleading the persons with offers reflecting on the screen if there is no such offer. PVR is trying to make fool of the cosumers

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I didn't use any points but still it suddenly went from 62 to 37. I don't understand why and I am getting points for things I didn't buy like nuts but not from things I bought like popcorn.

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Had earned approx 49 points on 5th November 2022. Had received a msg also regarding same from ur side.
But the points haven't been added to my mobile pvr app till date.

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Hi
I booked advance ticket from PVR Anupam Saket for 12 ock for PS1 . Money was taken from my credit card and I was told ticket will come on the day of movie on mobile .
When it was the main day no message came and I went to PVRto watch movie, but they told I had no booking. I filed complaint and told the issue to the manager there but it is almost one month and now I post here ! I have not received money back to my CC!

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Address: Elements mall

When the teatre is empty, people are using the recliner seats without paying.Then what is the need to buy the recliner seats at higher cost if we had this facility??

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PVR Malegaon is being hilarious. The seats are broken and foam in the seats is being pulled out. The sliding chairs not working as well

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Inspite of weekend and anticipated crowd cold coffee is not available in the facility.

You all know that this is the demanding product and keeping movie fans disappointed

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Address: Bangalore, Bangalore, Karnataka

For my 3 previous ticket bookings, I haven't received privilege points even though I have booked all those tickets from PVR App! Kindly respond to my query and get me solution for this.

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Snacks not allowed

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I am not getting information through SMS regarding my points. I have spend 1460 but not get any points. Eailer we got informaltion by dailng your no.

Please check and confirm

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Hi, I had booked 3 tickets through PVR app and paid through UPI. However the transaction failed stating "You're offline" and the tickets did not get booked. The amount was deducted from my bank account. I was able to rebook the same seats and complete the transaction successfully. But the initial amount deducted is yet to be refunded. Please check

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Money got deducted and not got ticket

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As I was trying to book ticket for kantara movie through pvr app. At the end of payment, money got deducted and payment success. But it's not redirected to pvr app saying that it's booked. It is still at payment checkout

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My name is Joshi Jene i booked 2 premium tickets for Naanee varuven and one large pop corn, Venue Express Avenue, show Timing 1:00 Pm, show date : 23/10/22 tickets, my Indian Bank a/c no. is debited for Rs.643.48 and credited to [protected]@paytm (UPI Ref no[protected].-Indian Bank, But in PVR app No tickets and popcorn have been booked i need an immediate action to be taken to resolve my problem. Kindly Refund.

Oct 21, 2022

Complaint marked as Resolved

Received refund

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I have booked ticket with PVR Cinemas for 22 October 2022. The Ticket was booked on 20 October 2022 at 12 07pm. Though money got debited, I did not recieve the ticket both in the PVR app, from where i booked the ticket nor in my e-mail connected with that account. The transaction ID is[protected]. The payment was done through Slice Debit Card. Please find the payment proof in the attached screenshot.

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Address: Chennai

I have booked 2 tickets for Ponniyin Selvan Movie at Escape, Express Avenue, Chennai using PVR app. Amount got deducted but the app failed to book tickets. There was a message that the amount will be credited back.
Amount is not credit yet. There is no email from PVR and no customer care number/ consumer redressal is provided in the app to request refund of the money.

Details are as follows ;

PVR Cinemas 046746
Amount ₹693.48
Date 15 Oct, 2022
Reference ID[protected]
Transaction is done from my axis Bank credit card ending with 2852.

PVR Cinemas Complaints & Reviews

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PVR Cinemas reviews & complaints page 25

Screen resolution not fix

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Leaving and re entering PVR premises during intervals

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About my pvr points

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Online Ticket Booking Fraud

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Complaining about an offer reflecting in PVR.

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Stolen points

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Privilege points not added in pvr app

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Pvr Anupam Saket (renewed but got worse than before )

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Recliner seats

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PVR Malegaon

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No cold coffee in S2 Cinemas Perambur

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Not getting my Privilege Points for my previous 3 bookings

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Snacks not Allowed

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Privilege Points

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Amount deducted for failed transaction, ticket was not booked

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Money got deducted and not got ticket

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Ticket not booked but money deducted

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PVR Cinemas Two Ticket and Large Popcorn not booked but amount debited from my account

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Ticket not received.

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Failed ticket booking : refund is not done yet- PVR App

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