PVR Cinemas Complaints & Reviews

We went to PVR cinemas at phoenix maal, Bangalore for Dairy movie. At interval we ordered CRISPY PANNER BURGER. when we received it, from the first bite the burger patty was overly spicy and couldn't handle it. Need refund of the burger....

When booking tickets it showed subtitles are available but they are not there in the movie....

I received call from pvr about ticket cancelled but yet not recieve any message about refund of the ticket...

Booking ID - WS8BM9M
PVR Centra Chandigarh
27 Aug, 2022
My PVR Privilege Points are not credited. Please help me....

They provide us false information about the tickets that the tickets are sold and all the seats are full in their screen. And if you want to purchase the tickets you have to take the combo. And they also lie to us regarding the seats. They tell us the seats will be on the prime end but they will end up on the classic side. They add food vouchers without the consent of the customers and they force them to purchase it by threatening them that...

We brought our kid who is 1.8 year old to the movie “Thiruchitrambalam” in SKLS Galaxy mall - PVR cinemas. We took baby food for the kid but the security who is not allowed us to bring that food inside cinema for which they asked us to buy the snacks which is selling inside cinema. They took the baby food and given the baggage coupon as attached. You guys think we can feed the snacks which are selling in theatre to 1.8 year kid ? If no...

Yesterday (Friday, 26 August 2022), We went to PVR Cinemas, Piyush Mahendra, Faridabad to watch a movie (Karthikeya 2). The show (10:30 am) was booked through BookMyShow with booking id WLF9K8S.
Before entering the AUDI 03, I approached the food counter and met Mr. Vishal to collect my food combo booked online (A tub of popcorn with 2 Pepsi) but he insisted that he will deliver that to my seats asap. After waiting for next 40 mins,...

I have lost OnePlus buds z2 earbuds case in PVR nexus mall Hyderabad. Search no K12, Screen 7. Would really appreciate if it's found....

In panjagutta galleria mall pvr cinemas they check our bags and it's fine if they remove any open food items like burgers etc but these guys even take chocolates ..and that too in a commanding and disrespectful manner... They can't even reply properly and gives a token and if we loose that bymistake these guys keep our things and demand not giving us back... I felt soo frustrated.. And I'm not paying money to get humiliated with your staff......

We have booked prime ticket and next to our seat they are 5 people booked after the start of the movie the recycler is empty so they moved up to there if it is then what is the use of booking prime ticket we can also jumped to recycler if it empty means can u please respond me and parking people is too harsh they speak volger word they isn't know kannada or English only they speaking Hindi very bad maintenance...

Dear Sir,

Here in Guntur PVR CInemas located at 12-29-21 and 49, Naaz Center Rd, Guntur, Andhra Pradesh 522001, charging very high rates in canteen.

Ex: 300ml Cool Drink charging 200/-, Small Veg Pizaa - 220/-, Small Popcorn - 260/- etc

How can bare common people with such rates?...

Yesterday I went to watch Karthikeyan in PVR ripples Vijaywada and the washroom in PVR and mall was in miserable condition. The waiting and food zone AC of PVR we’re not working well and even after paying taxes and such heavy cost 250 per ticket movie the conditions were miserable....

I watched movie with my family members at PVR The cinemas, Guntur today evening i.e 20/07/22 @07:25 PM in screen4. In break time i bought 1 small Popcorn 50gm costs Rs.190/- and Small coke 540 ml costs Rs.200/- total to an amount of Rs. 390/-. on which bases the beverages and food prices fixed at such an abnormal prices. What are the ingredients you are using for above products. Because, the above items costs 5-6 times higher than actual...

I didn't expect this from PVP cinemas. Such an aweful experience that we never expected. Broken seat in PVR cinemas. Worst part was, even after complaining the issue, no one resolved it. We were left with no other option than leaving the place....

Date of Incident : 03:30pm | Sun, 31 Jul, 2022

Desirable Resolution: Refund

I have already compained about this but got no solution.

I have payed for cheese popcorn while booking for my ticket with booking ID WNPLJJ6.
I payed approx RS 330 that was even more than the ticket price I had and all I was served with a popcorn full of salt. I compalined it to the authority but again she gave...

I booked the ticket on the assurance of the option to cancel it.
Now when I login to app or website account I can see tickets but no option to cancel.
Pls help me cancel tickets for tomorrow’s show at 4.05pm at PVR EDM.
Thanks...

Hi Team,
I have cancelled my ticket and Food, Booking ID: MBUR[protected]
Ticket for 3 - INR 572.34
Snack - INR 220

Cancellation before 7-8 hours before movie start
75% refund on Ticket - INR 429.25
100% refund on Food - INR 220
Total refund is INR 649.25

But i received below msg from PVR
Dear Raymond Ranjith, Your PVR tickets with Booking ID MBUR[protected]...

I went to see the movie at PVR Surat .I went to the caffetaria and asked for cold drink . The person at the counter told me that they have only 900 ML glass for Rs 252 ( which a single person cannot drink) I asked him again for a smaller glass but he refused saying that they have only this, or they have combo for Rs 358 having small popcorn with coke . Frustated I asked him to give me 900 ml glass of coke and an extra empty glass so that...

Hi Team
I had booked a show at PVR Atrium Gachibowli Hyderabad on 17 August 2022 at screen 2 at 22:30pm. I had missed my wallet there. Please kindly help to find my wallet and it contains many valuables....

I've made the booking for raksha bandhan movie on 12th august. Payment was successfully paid but the booking was not shown in the app and thus I was told by Pvr team that I have to make a new booking and that amount will get refunded but its been a week and no refund. I even try to reach PVR contact support on their app but no response from them. I have attached the ref no. and the payment I made. Kindly see to it....