Claimed

PVR Cinemas Complaints & Reviews

1.6
Updated: Nov 21, 2025
Complaints 2469
Resolved
789
Unresolved
1680
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PVR Cinemas reviews & complaints page 26

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Naveenshyam
Oct 11, 2022
Report
Copy

Address: PVR Cinemas

Yesterday I purchased AMITABH BACHCHAN FILM FESTIVAL: MOVIE PASS booking id and movie pass number not acceptabling in pvr app amount deducted by account so please refund my amount
+1 photos
PVR Cinemas customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    MeghanaBL
    Oct 8, 2022
    Report
    Copy

    Address: PVR cinemas Nexus mall Koramangala Bangalore

    I visited PVR- Nexus mall Koramangala, Bangalore on Saturday 8th Oct 2022 at 7PM. I was hungry & I stood in the queue for atleast 10minutes & asked for 2 food options which were not available. I also asked for a Veg burger for which they said it would take 50 minutes for delivery. I asked for Fries for which the attendant asked me to move to a different counter which already had a long queue. The only option available was popcorn. Popcorn isn't a filling option for people who are hungry. Why should PVR disallow us to bring our own food when they cant serve us in a fair manner?
    PVR Cinemas customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Srinidhi Mohan
      Oct 8, 2022
      Report
      Copy

      Srinidhi Mohan
      from Chennai, Tamilnadu
      I am unable to cancel my ticket booking since last two days. The application always pops up a message saying: please try again later.

      Details: SPI Escape Cinemas, Chennai
      Show: Ponniyin Selvan Part 1
      Time: 9:00 am ist, 08th October 2022
      Seats : streak elite d19-23
      As per the policy, i need 75% refund after cancellation.

      But the faulty application is responsible for my ticket being not cancelled.

      Kindly refund my money and rectify this issue for future users.
      +1 photos
      PVR Cinemas customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pawan Rego
        Oct 8, 2022
        Report
        Copy

        Address: Mangalore

        We've been waiting for this movie for so long and you've only given shows for 2 days and no shows available on 9/10.

        You've given hype and have not needed to it and a ugly way to do business.

        This is in Karnataka, Mangalore, PVR Nexus (aka Forum mall)
        +1 photos
        PVR Cinemas customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sreejith O
          Oct 7, 2022
          Report
          Copy

          Address: PVR Grand Galada, Chennai

          There are various courts issued notification that collection of parking fee in movie theaters are illegal and the practice should be discontinued. Despite this fact, PVR continues to do this and to park a bike in order to watch a movie in their own facility, they are collecting INR 50 per vehicle and INR 150 it seems for 4 wheelers. It is also illegal that the security collect the parking ticket back from us, and without returning it, one cannot leave the facility..

          The movie PS-1, displayed in Audi 1, at PVR Grand Galada was started late by 20 minutes and no apology was extended on the same. We were waiting, waiting and kept on waiting..

          I'm done with this kind of looting/inappropriate business practices followed by Multiplexes. Until and unless I hear from PVR in 48 hours, This is going to Consumer Court.
          PVR Cinemas customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            AgalyaMaha
            from Chennai, Tamil Nadu
            Oct 5, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: PVR Grand Mall, Velachery, Chennai

            Today(05.10.2022) I have booked PS-1 movie in PVR cinemas app for 3 times. Paid through Gpay. All 3 times amount deducted from my account but transaction failed ticket was not booked. For 2 payments refund amount credited. But for one payment I not yet received the refund amount. Please check and repay the amount (Rs.656.22)
            +1 photos
            Oct 6, 2022
            Complaint marked as Resolved 
            Refund amount credited
            PVR Cinemas customer support has been notified about the posted complaint.
            Same issue to me i also lodged a complaint in this portal pvr please look into this
            Yes . Same happened with me for PS movie and no money received back . It’s more than 4 weeks
            Helpful
            4 other people found this review helpful
            4 found this helpful
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Navinprabu
              Oct 5, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: PVR Grand, Velachery

              Hi Team, I have recently booked 3 tickets in PVR Grand, Velachery. I have completed my payment. Ticket has not been received after successful payment. Kindly share ticket ASAP.
              +1 photos
              Oct 5, 2022
              Complaint marked as Resolved 
              Amount was refunded
              PVR Cinemas customer support has been notified about the posted complaint.
              Oct 05, 2022
              Updated by Navinprabu
              Kindly resolve this issue asap
              Oct 05, 2022
              Updated by Navinprabu
              Got refund but my booked seat got filled
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vairamani_M
                from Coimbatore, Tamil Nadu
                Oct 5, 2022
                Report
                Copy

                Address: Coimbatore

                While booking the ticket for PS-1 using my G-pay money got debited but ticket confirmation not yet received. Please help us asap!
                +1 photos
                PVR Cinemas customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Harsifatsingh22
                  from Delhi, Delhi
                  Oct 5, 2022
                  Report
                  Copy

                  I purchased gift card from pvr app
                  But i have not received a gift card it is showing in my bookings
                  +1 photos
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    DhanyaSuraj
                    from Mangalore, Karnataka
                    Oct 4, 2022
                    Report
                    Copy

                    Address: PVR cinemas Mangalore pandeshwar

                    Hi i had booked 2 recliner seats tickets of movie (Kantara) @ PVR Cinemas Mangalore through book my show which costed me total of Rs 1, 127/- The recliner seat was K5 & K6 (AUDI-03) The recliner seat K6 was not working properly we informed the staff they were so carefree the manager also dint respond properly they just said sorry instead of providing us proper service.The staff checked the seat again the switch behind the recliner was checked though being on the seat was not working they said it's a technical error and said sorry. That's it we paid Rs500 for that seat and all we get to hear is sorry. Poor service by PVR CINEMAS MANGALORE
                    +1 photos
                    PVR Cinemas customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gagan Shode
                      Oct 3, 2022
                      Report
                      Copy

                      Address: City mall patiala

                      I feel like i buy a ticket for advertisement, first time in patiala, experiencing bad or seats also not comfortable, srs is much better,
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        suneel705
                        Oct 3, 2022
                        Report
                        Copy

                        Booking not confirmed after payment deduction done through internet banking.request for refund
                        date of trasaction[protected]
                        +1 photos
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nandhakumar NK
                          Oct 3, 2022
                          Report
                          Copy

                          Lost my wallet at cinema

                          Address: PVR Heritage RSL,ECR, Chennai

                          I left my purse today at my seat in Audi 10 in pvr heritage ECR, Chennai during 9:20pm show. My seat number is D11 Audi 10.Purse is brown in colour.please help me to find it.
                          Movie : ponniyinselvan
                          Date:02/10/22
                          Show time:9:20pm
                          Audi 10
                          Seat no :D11
                          Purse colour:brown...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          A
                          Agupta04027
                          Oct 3, 2022
                          Report
                          Copy

                          Address: PVR cinemas , Phoenix mall. Bareilly. (UP)

                          I am a movie lover and love watching movies in the theater. But due to the lots of advertisements, they wasted so much of our time. We paid for the movie, not for the advertisements.
                          They force us to watch 40 Mins advertisement before beginning the movie and 30 mins advertisement at intervals. So I and my family don’t want to waste our 70 mins on advertisements.

                          Shame on PVR for wasting people's valuable time.
                          Instead of going to PVR, we can wait for that movie on the OTT platform.

                          The movie start timing on the tickets is 9:15 pm
                          And the movie started after 9:4pm.
                          +1 photos
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Narayanan Krishnan 2022
                            from Chennai, Tamil Nadu
                            Oct 2, 2022
                            Report
                            Copy

                            Address: Ambattur

                            Why water bottle rate rs.50 750ml . Any special water in there nothing same water bottle only .
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sarwan Punk
                              from Chennai, Tamil Nadu
                              Oct 2, 2022
                              Report
                              Copy

                              I am using PVR App more than 2 years. Yesterday, I booked a ticket through PVR App. Ticket has been shown in Homepage and also in My booking option. But, today I am unable to open My booking Section. So, I unable to view my M-Ticket. Please resolve this case as soon as possible. I need my tickets.
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                Tanveer Pal Singh (Pal)
                                Oct 1, 2022
                                Report
                                Copy

                                I Booked 3 Tickets On 9th Sept With My Debit Card On PVR Vikaspuri Money Got Deducted But I Was Confirmed They Didn't Received The Money And I'll Get It Back .Then I Paid The Cash And And Brought The Tickets It's 1st Of October Today And Yet Didn't Have Any Refund Initiated To Me
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vatsal jawanjal
                                  Sep 30, 2022
                                  Report
                                  Copy

                                  Address: Movie max , collage road nashik

                                  I am really get disappointed and mood gets bad after seeing the seat is broken and me and my partner watching this movie seperately, ill left the watching, very bad getting from movimeax(pvr) nashik422002
                                  +2 photos
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    John Anesh
                                    Sep 29, 2022
                                    Report
                                    Copy

                                    29th september booked a ticket for ponniyan selvan 1 for 4th october noon show in Amba pvr amount deducted but still havent got the ticket.. its not showen in booking history has well..
                                    [protected] contact number
                                    PVR Cinemas customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dr. Amandeep Singh
                                      Sep 25, 2022
                                      Report
                                      Copy

                                      Today I did two F&B transactions at PVR Khanna, did not received its invoice, neither the hard copy given nor the soft copy recieved on the mobile.
                                      PVR Cinemas customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit