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PVR Cinemas Complaints & Reviews

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1.6
Updated: Sep 13, 2026
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PVR Cinemas reviews & complaints page 26

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C
Callmezee
Jan 25, 2023
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Address: Hyderabad

I am a new user and installed PVR ap and booked tickets and then I saw join PVR privilege and get free large popcorn. I joined it but did not get anything. No voucher nothing. Went to the counter and showed him that I am a new member and I was promised a large popcorn upon movie booking but he said there is no voucher.
PVR Cinemas customer support has been notified about the posted complaint.
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    D
    Dharti16
    Jan 25, 2023
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    Address: Ahmedabad

    Payment was done through the UPI for YET TO COME in Cinemas on 25th January 2023 . But the loaded page closed on the app and there’s no update about the tickets.
    PVR Cinemas customer support has been notified about the posted complaint.
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      K
      [email protected]
      Jan 23, 2023
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      Website: Pvr app

      I booked tickets for avatar on 23 Jan 2023 through pvr mobile app.Paid using google pay. The money got deducted from my account but I didn't get the ticket. I want refund. I lost 1186 rupees
      PVR Cinemas customer support has been notified about the posted complaint.
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        D
        dss81
        Jan 22, 2023
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        The privilege points on my bookings of tickets are not being added to my account. This is quite disappointing.

        I hope that this is resolved or atleast any other remedy is given. The app should be able to do it in an automated manner.
        PVR Cinemas customer support has been notified about the posted complaint.
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          N
          Nikhilsurti
          from Pune, Maharashtra
          Jan 22, 2023
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          I had done my transaction but ticket didn't got booked, plz help immediately I want to book fast orelse seat will go off.
          PVR Cinemas customer support has been notified about the posted complaint.
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            A
            Abhinavko
            from Warangal, Andhra Pradesh
            Jan 20, 2023
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            Address: Pvr Maddox warangal

            Pvr Maddox warangal screening at 1:30pm[protected] has delayed by more than 1 hour and no response from staff kept us waiting standing outside the screen. No cancellation and no response.
            PVR Cinemas customer support has been notified about the posted complaint.
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              G
              Goyalabhay9686
              from Jaipur, Rajasthan
              Jan 20, 2023
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              I have booked drishyam 2 for 2 people for 11:10 Am 20 Jan but I have not received ticket yet and my money has been debited from bank
              PVR Cinemas customer support has been notified about the posted complaint.
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                M
                MANI Nagarajan
                from Chennai, Tamil Nadu
                Jan 16, 2023
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                Now I'm watching VARISU movie in PVR(screen - 8), VR Mall. The show time 8.30am we are facing sound quality issue in this screen and no one bother about this. When the Songs or BGM come its very uncomfort to hear. I have proof also for this issue.

                Complaint registered by

                Name - Manikandan N
                Mail ID - [protected]@gmail.com
                PVR Cinemas customer support has been notified about the posted complaint.
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                  S
                  Subhashh
                  from Ghaziabad, Uttar Pradesh
                  Jan 12, 2023
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                  I didn't get my last salary
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    A
                    Anoop Hallimala
                    Jan 12, 2023
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                    I've paid for 4 tickets but didn't receive any ticket via WhatsApp or email. What should I do?
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      R
                      rk198
                      Jan 11, 2023
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                      Today i book a movie tickets on thunivu movie payment debited but ticket not booking
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        P
                        Premkumar93
                        Jan 11, 2023
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                        I had tried to book for Thunivu movie tickets, 4.15 PM show at PVR VR PXL chennai. I had booked two tickets F6 and F7 which was successful. Then I wanted two more tickets, hence tried to book F13, F14 using the same payment method as earlier (Gpay).The amount of Rs 387.48 was debited from my account but I got an error in my PVR app saying "You are offline and could not be booked". I tried after sometime and again had the same error after the amount was debited. Finally I was able to book using Credit card. An Amount of Rs 387.48 was debited twice from account without successful ticket booking.Kindly look into the issue and refund me at the earliest.
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          A
                          arjun026
                          Jan 11, 2023
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                          Dear Sir/Mam.

                          I had booked tickets for the movie THUNIVU on Jan 11th 2023 7:15 PM
                          at PVR: BHARTIYA MALL OF BENGALURU.

                          During purchasing of the food, the team rejected to redeem my coupon saying that their system has not updated to comply the coupon.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            S
                            Suman Raj 31
                            from Chennai, Tamil Nadu
                            Jan 11, 2023
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                            Address: 137, Velachery - Tambaram Main Rd, V.O.C Nagar, Doctor Seetaram Nagar, Velachery, Chennai, Tamil Nadu 600042

                            I recently booked a ticket for Varisu tamil movie for 147 rs and It took me to the payment page and I paid using Phonepe UPI and the amount of 147 got debited and after debiting i received a message "Bad booking" and amount will be refunded. But i did not receive any refund or the tickets from pvr cinemas. Do initiate refund or confirm the ticket asap.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              J
                              Jammyy7
                              from Chennai, Tamil Nadu
                              Jan 10, 2023
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                              I've been an active user of the PVR cinemas, on December 31st I made bought tickets for the movie avatar the way of water, in the PVR app.Unlike some bookings I never really got my PVR privelage points for my purchase.I contacted the customer care through call and told my issue but the response were minimal.Is PVR trying to avoid crediting me lots of privilege points for my purchase because I booked tickets for RS.3500 or is the customer care not responsive enough?
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                R
                                renuka2023
                                Jan 9, 2023
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                                We have vistied pvr cinema subhash nagar Delhi yesterday[protected] and we have purchase some food items against bill no 0449695 dated[protected] in which according to details of item mention in bills the grand total of bill becomes Rs 3690 and your operator Mr Suraj intentional erase the grand total from the bill and they have swap the card for Rs 4685/- at the time of payment they said sir we will provide the bill at your seat while serving the food. We are unable to check the bills at there we will check the bill after leaving the place and i am surprised to see this fraud by pvr Cinema. You guys charge extra amount from customer this is cheating on your customer. I will take legal action against your as i have the copy of bill and credit card payment slip also.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  M
                                  Manish1803
                                  from Bengaluru, Karnataka
                                  Jan 7, 2023
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                                  Booked 2 tickets for Avatar Movie through Pvr mobile app. But after payment it is showing bad transaction. Tried 2 times already.
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    K
                                    Kishorekksk
                                    Jan 6, 2023
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                                    I bought PVR PASSPORT voucher . Voucher applicable from monday to friday. But while booking ticket it showing you already used this voucher today. But I didn’t booked any tickets.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      Sanjeet Sahoo
                                      from Dhenkanal, Odisha
                                      Jan 4, 2023
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                                      Address: Gachibowli Hyderabad

                                      I booked tickets yesterday at 6.30 PM 4 tickets at PVR Atrium. 720/- money got deducted from my account however they didn't give refund and I have to pay again for tickets in cash. Now they are making me run circles. No response whatsoever. Fake contact number provided of manager when asked at PVR Atrium. Need resolution in next 24 hours else I will contact police for this nuisance fraud
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        M
                                        Mimansha roy
                                        from Patna, Bihar
                                        Jan 3, 2023
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                                        Address: Ansal Plaza, Pari Chowk, Greater Noida

                                        I went to the PVR Ansal Plaza recently and the booking was cancelled as we reached the entry gates without any prior information. The cancellation caused the loss of time and effort which we made unnecessarily. Hence we request for the refund from their end and the adequate compensation for the loss of time and effort. As it was an online booking using bookmyshow the booking cancellation could be intimated at an earlier point of time and our efforts could’ve been saved.
                                        PVR Cinemas customer support has been notified about the posted complaint.
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