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PVR Cinemas Complaints & Reviews

1.6
Updated: Apr 19, 2026
Complaints 2488
Resolved
791
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PVR Cinemas reviews & complaints page 27

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M
MeghanaBL
Oct 8, 2022
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Address: PVR cinemas Nexus mall Koramangala Bangalore

I visited PVR- Nexus mall Koramangala, Bangalore on Saturday 8th Oct 2022 at 7PM. I was hungry & I stood in the queue for atleast 10minutes & asked for 2 food options which were not available. I also asked for a Veg burger for which they said it would take 50 minutes for delivery. I asked for Fries for which the attendant asked me to move to a different counter which already had a long queue. The only option available was popcorn. Popcorn isn't a filling option for people who are hungry. Why should PVR disallow us to bring our own food when they cant serve us in a fair manner?
PVR Cinemas customer support has been notified about the posted complaint.
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    Srinidhi Mohan
    Oct 8, 2022
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    Srinidhi Mohan
    from Chennai, Tamilnadu
    I am unable to cancel my ticket booking since last two days. The application always pops up a message saying: please try again later.

    Details: SPI Escape Cinemas, Chennai
    Show: Ponniyin Selvan Part 1
    Time: 9:00 am ist, 08th October 2022
    Seats : streak elite d19-23
    As per the policy, i need 75% refund after cancellation.

    But the faulty application is responsible for my ticket being not cancelled.

    Kindly refund my money and rectify this issue for future users.
    PVR Cinemas customer support has been notified about the posted complaint.
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      Pawan Rego
      Oct 8, 2022
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      Address: Mangalore

      We've been waiting for this movie for so long and you've only given shows for 2 days and no shows available on 9/10.

      You've given hype and have not needed to it and a ugly way to do business.

      This is in Karnataka, Mangalore, PVR Nexus (aka Forum mall)
      PVR Cinemas customer support has been notified about the posted complaint.
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        S
        Sreejith O
        Oct 7, 2022
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        Address: PVR Grand Galada, Chennai

        There are various courts issued notification that collection of parking fee in movie theaters are illegal and the practice should be discontinued. Despite this fact, PVR continues to do this and to park a bike in order to watch a movie in their own facility, they are collecting INR 50 per vehicle and INR 150 it seems for 4 wheelers. It is also illegal that the security collect the parking ticket back from us, and without returning it, one cannot leave the facility..

        The movie PS-1, displayed in Audi 1, at PVR Grand Galada was started late by 20 minutes and no apology was extended on the same. We were waiting, waiting and kept on waiting..

        I'm done with this kind of looting/inappropriate business practices followed by Multiplexes. Until and unless I hear from PVR in 48 hours, This is going to Consumer Court.
        PVR Cinemas customer support has been notified about the posted complaint.
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          A
          AgalyaMaha
          from Chennai, Tamil Nadu
          Oct 5, 2022
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          Address: PVR Grand Mall, Velachery, Chennai

          Today(05.10.2022) I have booked PS-1 movie in PVR cinemas app for 3 times. Paid through Gpay. All 3 times amount deducted from my account but transaction failed ticket was not booked. For 2 payments refund amount credited. But for one payment I not yet received the refund amount. Please check and repay the amount (Rs.656.22)
          Oct 6, 2022
          Complaint marked as Resolved 
          Refund amount credited
          PVR Cinemas customer support has been notified about the posted complaint.
          Same issue to me i also lodged a complaint in this portal pvr please look into this
          Yes . Same happened with me for PS movie and no money received back . It’s more than 4 weeks
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            Navinprabu
            Oct 5, 2022
            Resolved
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            Address: PVR Grand, Velachery

            Hi Team, I have recently booked 3 tickets in PVR Grand, Velachery. I have completed my payment. Ticket has not been received after successful payment. Kindly share ticket ASAP.
            Oct 5, 2022
            Complaint marked as Resolved 
            Amount was refunded
            PVR Cinemas customer support has been notified about the posted complaint.
            Oct 05, 2022
            Updated by Navinprabu
            Kindly resolve this issue asap
            Oct 05, 2022
            Updated by Navinprabu
            Got refund but my booked seat got filled
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              Vairamani_M
              from Coimbatore, Tamil Nadu
              Oct 5, 2022
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              Address: Coimbatore

              While booking the ticket for PS-1 using my G-pay money got debited but ticket confirmation not yet received. Please help us asap!
              PVR Cinemas customer support has been notified about the posted complaint.
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                H
                Harsifatsingh22
                from Delhi, Delhi
                Oct 5, 2022
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                I purchased gift card from pvr app
                But i have not received a gift card it is showing in my bookings
                PVR Cinemas customer support has been notified about the posted complaint.
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                  D
                  DhanyaSuraj
                  from Mangalore, Karnataka
                  Oct 4, 2022
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                  Address: PVR cinemas Mangalore pandeshwar

                  Hi i had booked 2 recliner seats tickets of movie (Kantara) @ PVR Cinemas Mangalore through book my show which costed me total of Rs 1, 127/- The recliner seat was K5 & K6 (AUDI-03) The recliner seat K6 was not working properly we informed the staff they were so carefree the manager also dint respond properly they just said sorry instead of providing us proper service.The staff checked the seat again the switch behind the recliner was checked though being on the seat was not working they said it's a technical error and said sorry. That's it we paid Rs500 for that seat and all we get to hear is sorry. Poor service by PVR CINEMAS MANGALORE
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    G
                    Gagan Shode
                    Oct 3, 2022
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                    Address: City mall patiala

                    I feel like i buy a ticket for advertisement, first time in patiala, experiencing bad or seats also not comfortable, srs is much better,
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      S
                      suneel705
                      Oct 3, 2022
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                      Booking not confirmed after payment deduction done through internet banking.request for refund
                      date of trasaction[protected]
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        Nandhakumar NK
                        Oct 3, 2022
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                        Lost my wallet at cinema

                        Address: PVR Heritage RSL,ECR, Chennai

                        I left my purse today at my seat in Audi 10 in pvr heritage ECR, Chennai during 9:20pm show. My seat number is D11 Audi 10.Purse is brown in colour.please help me to find it.
                        Movie : ponniyinselvan
                        Date:02/10/22
                        Show time:9:20pm
                        Audi 10
                        Seat no :D11
                        Purse colour:brown...
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                        Agupta04027
                        Oct 3, 2022
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                        Address: PVR cinemas , Phoenix mall. Bareilly. (UP)

                        I am a movie lover and love watching movies in the theater. But due to the lots of advertisements, they wasted so much of our time. We paid for the movie, not for the advertisements.
                        They force us to watch 40 Mins advertisement before beginning the movie and 30 mins advertisement at intervals. So I and my family don’t want to waste our 70 mins on advertisements.

                        Shame on PVR for wasting people's valuable time.
                        Instead of going to PVR, we can wait for that movie on the OTT platform.

                        The movie start timing on the tickets is 9:15 pm
                        And the movie started after 9:4pm.
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          Narayanan Krishnan 2022
                          from Chennai, Tamil Nadu
                          Oct 2, 2022
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                          Address: Ambattur

                          Why water bottle rate rs.50 750ml . Any special water in there nothing same water bottle only .
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            Sarwan Punk
                            from Chennai, Tamil Nadu
                            Oct 2, 2022
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                            I am using PVR App more than 2 years. Yesterday, I booked a ticket through PVR App. Ticket has been shown in Homepage and also in My booking option. But, today I am unable to open My booking Section. So, I unable to view my M-Ticket. Please resolve this case as soon as possible. I need my tickets.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              Tanveer Pal Singh (Pal)
                              Oct 1, 2022
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                              I Booked 3 Tickets On 9th Sept With My Debit Card On PVR Vikaspuri Money Got Deducted But I Was Confirmed They Didn't Received The Money And I'll Get It Back .Then I Paid The Cash And And Brought The Tickets It's 1st Of October Today And Yet Didn't Have Any Refund Initiated To Me
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                Vatsal jawanjal
                                Sep 30, 2022
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                                Address: Movie max , collage road nashik

                                I am really get disappointed and mood gets bad after seeing the seat is broken and me and my partner watching this movie seperately, ill left the watching, very bad getting from movimeax(pvr) nashik422002
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                                  John Anesh
                                  Sep 29, 2022
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                                  29th september booked a ticket for ponniyan selvan 1 for 4th october noon show in Amba pvr amount deducted but still havent got the ticket.. its not showen in booking history has well..
                                  [protected] contact number
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    Dr. Amandeep Singh
                                    Sep 25, 2022
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                                    Today I did two F&B transactions at PVR Khanna, did not received its invoice, neither the hard copy given nor the soft copy recieved on the mobile.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      akshitha ravi
                                      Sep 24, 2022
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                                      Address: Elements mall
                                      Website: Ellements mall, thanisandra, bangalore

                                      The ticket was selected for gold without asking the concent
                                      So when asked to change, the ticket issuer got irritated and showed irritation
                                      Further, when the during the payment, he was playing the atm card which was given by me
                                      PVR Cinemas customer support has been notified about the posted complaint.
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