Claimed

PVR Cinemas Complaints & Reviews

1.6
Updated: Apr 7, 2026
Complaints 2487
Resolved
791
Unresolved
1696
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PVR Cinemas reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Srinidhi Mohan
Oct 8, 2022
Report
Copy

Srinidhi Mohan
from Chennai, Tamilnadu
I am unable to cancel my ticket booking since last two days. The application always pops up a message saying: please try again later.

Details: SPI Escape Cinemas, Chennai
Show: Ponniyin Selvan Part 1
Time: 9:00 am ist, 08th October 2022
Seats : streak elite d19-23
As per the policy, i need 75% refund after cancellation.

But the faulty application is responsible for my ticket being not cancelled.

Kindly refund my money and rectify this issue for future users.
PVR Cinemas customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pawan Rego
    Oct 8, 2022
    Report
    Copy

    Address: Mangalore

    We've been waiting for this movie for so long and you've only given shows for 2 days and no shows available on 9/10.

    You've given hype and have not needed to it and a ugly way to do business.

    This is in Karnataka, Mangalore, PVR Nexus (aka Forum mall)
    PVR Cinemas customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sreejith O
      Oct 7, 2022
      Report
      Copy

      Address: PVR Grand Galada, Chennai

      There are various courts issued notification that collection of parking fee in movie theaters are illegal and the practice should be discontinued. Despite this fact, PVR continues to do this and to park a bike in order to watch a movie in their own facility, they are collecting INR 50 per vehicle and INR 150 it seems for 4 wheelers. It is also illegal that the security collect the parking ticket back from us, and without returning it, one cannot leave the facility..

      The movie PS-1, displayed in Audi 1, at PVR Grand Galada was started late by 20 minutes and no apology was extended on the same. We were waiting, waiting and kept on waiting..

      I'm done with this kind of looting/inappropriate business practices followed by Multiplexes. Until and unless I hear from PVR in 48 hours, This is going to Consumer Court.
      PVR Cinemas customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        AgalyaMaha
        from Chennai, Tamil Nadu
        Oct 5, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: PVR Grand Mall, Velachery, Chennai

        Today(05.10.2022) I have booked PS-1 movie in PVR cinemas app for 3 times. Paid through Gpay. All 3 times amount deducted from my account but transaction failed ticket was not booked. For 2 payments refund amount credited. But for one payment I not yet received the refund amount. Please check and repay the amount (Rs.656.22)
        Oct 6, 2022
        Complaint marked as Resolved 
        Refund amount credited
        PVR Cinemas customer support has been notified about the posted complaint.
        Same issue to me i also lodged a complaint in this portal pvr please look into this
        Yes . Same happened with me for PS movie and no money received back . It’s more than 4 weeks
        Helpful
        4 other people found this review helpful
        4 found this helpful
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Navinprabu
          Oct 5, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: PVR Grand, Velachery

          Hi Team, I have recently booked 3 tickets in PVR Grand, Velachery. I have completed my payment. Ticket has not been received after successful payment. Kindly share ticket ASAP.
          Oct 5, 2022
          Complaint marked as Resolved 
          Amount was refunded
          PVR Cinemas customer support has been notified about the posted complaint.
          Oct 05, 2022
          Updated by Navinprabu
          Kindly resolve this issue asap
          Oct 05, 2022
          Updated by Navinprabu
          Got refund but my booked seat got filled
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vairamani_M
            from Coimbatore, Tamil Nadu
            Oct 5, 2022
            Report
            Copy

            Address: Coimbatore

            While booking the ticket for PS-1 using my G-pay money got debited but ticket confirmation not yet received. Please help us asap!
            PVR Cinemas customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Harsifatsingh22
              from Delhi, Delhi
              Oct 5, 2022
              Report
              Copy

              I purchased gift card from pvr app
              But i have not received a gift card it is showing in my bookings
              PVR Cinemas customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                DhanyaSuraj
                from Mangalore, Karnataka
                Oct 4, 2022
                Report
                Copy

                Address: PVR cinemas Mangalore pandeshwar

                Hi i had booked 2 recliner seats tickets of movie (Kantara) @ PVR Cinemas Mangalore through book my show which costed me total of Rs 1, 127/- The recliner seat was K5 & K6 (AUDI-03) The recliner seat K6 was not working properly we informed the staff they were so carefree the manager also dint respond properly they just said sorry instead of providing us proper service.The staff checked the seat again the switch behind the recliner was checked though being on the seat was not working they said it's a technical error and said sorry. That's it we paid Rs500 for that seat and all we get to hear is sorry. Poor service by PVR CINEMAS MANGALORE
                PVR Cinemas customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gagan Shode
                  Oct 3, 2022
                  Report
                  Copy

                  Address: City mall patiala

                  I feel like i buy a ticket for advertisement, first time in patiala, experiencing bad or seats also not comfortable, srs is much better,
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    suneel705
                    Oct 3, 2022
                    Report
                    Copy

                    Booking not confirmed after payment deduction done through internet banking.request for refund
                    date of trasaction[protected]
                    PVR Cinemas customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nandhakumar NK
                      Oct 3, 2022
                      Report
                      Copy

                      Lost my wallet at cinema

                      Address: PVR Heritage RSL,ECR, Chennai

                      I left my purse today at my seat in Audi 10 in pvr heritage ECR, Chennai during 9:20pm show. My seat number is D11 Audi 10.Purse is brown in colour.please help me to find it.
                      Movie : ponniyinselvan
                      Date:02/10/22
                      Show time:9:20pm
                      Audi 10
                      Seat no :D11
                      Purse colour:brown...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      A
                      Agupta04027
                      Oct 3, 2022
                      Report
                      Copy

                      Address: PVR cinemas , Phoenix mall. Bareilly. (UP)

                      I am a movie lover and love watching movies in the theater. But due to the lots of advertisements, they wasted so much of our time. We paid for the movie, not for the advertisements.
                      They force us to watch 40 Mins advertisement before beginning the movie and 30 mins advertisement at intervals. So I and my family don’t want to waste our 70 mins on advertisements.

                      Shame on PVR for wasting people's valuable time.
                      Instead of going to PVR, we can wait for that movie on the OTT platform.

                      The movie start timing on the tickets is 9:15 pm
                      And the movie started after 9:4pm.
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Narayanan Krishnan 2022
                        from Chennai, Tamil Nadu
                        Oct 2, 2022
                        Report
                        Copy

                        Address: Ambattur

                        Why water bottle rate rs.50 750ml . Any special water in there nothing same water bottle only .
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sarwan Punk
                          from Chennai, Tamil Nadu
                          Oct 2, 2022
                          Report
                          Copy

                          I am using PVR App more than 2 years. Yesterday, I booked a ticket through PVR App. Ticket has been shown in Homepage and also in My booking option. But, today I am unable to open My booking Section. So, I unable to view my M-Ticket. Please resolve this case as soon as possible. I need my tickets.
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Tanveer Pal Singh (Pal)
                            Oct 1, 2022
                            Report
                            Copy

                            I Booked 3 Tickets On 9th Sept With My Debit Card On PVR Vikaspuri Money Got Deducted But I Was Confirmed They Didn't Received The Money And I'll Get It Back .Then I Paid The Cash And And Brought The Tickets It's 1st Of October Today And Yet Didn't Have Any Refund Initiated To Me
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vatsal jawanjal
                              Sep 30, 2022
                              Report
                              Copy

                              Address: Movie max , collage road nashik

                              I am really get disappointed and mood gets bad after seeing the seat is broken and me and my partner watching this movie seperately, ill left the watching, very bad getting from movimeax(pvr) nashik422002
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                John Anesh
                                Sep 29, 2022
                                Report
                                Copy

                                29th september booked a ticket for ponniyan selvan 1 for 4th october noon show in Amba pvr amount deducted but still havent got the ticket.. its not showen in booking history has well..
                                [protected] contact number
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dr. Amandeep Singh
                                  Sep 25, 2022
                                  Report
                                  Copy

                                  Today I did two F&B transactions at PVR Khanna, did not received its invoice, neither the hard copy given nor the soft copy recieved on the mobile.
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    akshitha ravi
                                    Sep 24, 2022
                                    Report
                                    Copy

                                    Address: Elements mall
                                    Website: Ellements mall, thanisandra, bangalore

                                    The ticket was selected for gold without asking the concent
                                    So when asked to change, the ticket issuer got irritated and showed irritation
                                    Further, when the during the payment, he was playing the atm card which was given by me
                                    PVR Cinemas customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      E
                                      Ebrahim755
                                      from Delhi, Delhi
                                      Sep 24, 2022
                                      Report
                                      Copy

                                      Address: PVR Mahagun

                                      Hi,

                                      I booked 6 Avatar movie tickets of 23/09/2022 11:00pm show in PVR Mahagun, Ghaziabad . The show was cancelled and they didn't informed us about it, costing us Time, Travel Cost and another available show. Disappointing service from PVR, And I am a regular PVR customer.

                                      Booking ID: WRKH7ZK

                                      Please look into the matter.
                                      PVR Cinemas customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit