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PVR Cinemas Complaints & Reviews

www.pvrcinemas.com
1.6
Updated: Apr 7, 2026
Complaints 2487
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791
Unresolved
1696
So far, so good. PVR Cinemas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PVR Cinemas will keep up the work and continue to help more customers with their concerns even better 🤝
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PVR Cinemas reviews & complaints page 28

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M
Mokshgoel
from Delhi, Delhi
Sep 24, 2022
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Address: A3 604 printer apartment rohini sector 13

I booked 2 tickets of brahmastra but there is no ticket since I paid rs 843 I hope you seek to this
PVR Cinemas customer support has been notified about the posted complaint.
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    K
    kanikarajputtt
    Sep 22, 2022
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    Address: DELHI
    Website: www.pvrcinemas.com

    Hey
    i have booked tickets for movie the payment has been deducted but didnot get tickets help
    PVR Cinemas customer support has been notified about the posted complaint.
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      T
      Trupti Metange
      from Mumbai, Maharashtra
      Sep 22, 2022
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      Payment was successful but didn't get Tickets

      Address: Phoenix pallidum lower parel Mumbai

      I have booked 2 tickets of sitaraman for 4:30 pm show on pvr app payment got deducted from my account but didn't received any confirmation regarding tickets
      Show 22 sept
      @phoneixpallidiummumbai...
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      Kritika Mansharamani
      Sep 17, 2022
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      Address: Juhu

      As per law, one is allowed to carry their own food to cinemas. I was carrying my box of rice and was approached by the PVR Juhu staff that I cannot consume the same in the common outside food area but only inside the auditorium. I don’t think there is any such rule location based rule, I should be allowed to have my own food while waiting for the doors to my movie screen open.
      PVR Cinemas customer support has been notified about the posted complaint.
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        A
        AmIyA DIXIT
        Sep 17, 2022
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        Address: Saharaganj mall ,Lucknow, UP

        We landed at shara ganj mall PVR lucknow ;up. To my surprise the staff was condescending and behaved as if tjer were not workers but owners. They were reluctant to cooperate with you in understanding the offers and perks given by company.
        For example on sept 16 2022; i watched a show of brahmastra 3d and they told price was 470 and i bought two such tickets to, i washed shocked to know that it included 70 rupees chocolate which i didn't asked for.
        PVR Cinemas customer support has been notified about the posted complaint.
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          R
          Ritu Shrivastav
          Sep 17, 2022
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          Address: Magnet mall, Bhandup west

          Movie time is 10 am but movie not started.screen is not working.
          PVR Cinemas customer support has been notified about the posted complaint.
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            A
            Aayush2610
            from Indore, Madhya Pradesh
            Sep 12, 2022
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            Address: Indore

            Watching brahmastra in pvr cinemas, treasure island mall, indore. Extremely poor quality of video
            PVR Cinemas customer support has been notified about the posted complaint.
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              A
              Ayush Jaiswal 19
              from Bareilly, Uttar Pradesh
              Sep 11, 2022
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              Address: Bareilly

              PVR Employee request extra amount of food by giving excuse that today is Sunday that's why we are taken extra amount. Even they do no provide me a bill not even get a message of it.

              The behavior of employee was also not good. Please take some strict action against him.
              It is not expected to PVR Cinemas that this will happen as I am a regular customer of PVR.
              PVR Cinemas customer support has been notified about the posted complaint.
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                C
                Cookie Shookie
                Sep 10, 2022
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                I visited pvr Prayagraj (Allahabad) on 25 August 2022 with my daughter, she insisyed me to buy a cheese popcorn combo there.But they provided me stale popcorn combo costing a whooping Rs.520.My daughter got severe tummy ache with continous loose motions for 3 days.Why the ### you guys making fool of your CUSTOMERs, i want full compensation for this, otherwise i qm going to complain in FSSAI department
                PVR Cinemas customer support has been notified about the posted complaint.
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                  R
                  R. K. Gajjar
                  Sep 10, 2022
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                  Address: Cinemax Suman, sector 11, Gandhinagar

                  Because of emergency, we could not go to watch movie at Friday 9:00 am show in PVR.

                  Please help in cancelling ticket and refund the money.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    S
                    Subhash 157
                    from Warangal, Andhra Pradesh
                    Sep 9, 2022
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                    Website: Book my show app

                    PVR theatre ticket rates of Bhramasthra which is releasing on 9th September is high compared other cities like Mumbai, hyderabad, delhi
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      R
                      Rahul Nagrani
                      Sep 7, 2022
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                      Dear sir/ma’am
                      I would like to meet the owner or the manager of PVR theatre in nagpur Maharashtra as I have business idea which requires a mini theatre to be built so I wanted to get some knowledge about the management of the staff, cost for building the theatre, permissions required and many more things on which I can get knowledge on . I am student of SHRI RAMDEOBABA COLLEGE OF ENGINEERING AND MANAGEMENT and pursuing MBA INTEGRATED.
                      Awaiting for your positive response
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        M
                        Musharif Hanfi
                        Sep 5, 2022
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                        Address: Bareilly Uttar Pradesh

                        Team I want pay 400 rupees by card swipe for tickets booking[protected] pvr Bareilly. Pvr team say wait 2 min ticket received in your number but after 3 min ticket not received than pvr team say your payment voided please re payment for tickets.
                        I am say my payment has been detected but team say after 1 to 2 days your payment have been refunded.
                        Today after 7 days payment not refund
                        I want call to pvr Bareilly team for my payment refund but the not provide any solution.
                        I have done 2 time payment for same ticket please refund my amount
                        Please do the needful

                        Musharif Ahmad
                        [protected]
                        PVR Cinemas customer support has been notified about the posted complaint.
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                        Please update
                        Reply
                        Hlw what is status of my Complaint
                        Pvr Bareilly not refund my amount
                        Please do Some thing
                        Than I can't file case against PVR for Froud with me
                        Reply
                        Musharif Hanfi's [Complaint's author] reply, Sep 10, 2022
                        I want file FIR and Case against PVR
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                          E
                          Exclusive Bollywood
                          Sep 5, 2022
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                          CCTV/Night Vision cameras

                          Didn't know that Pvr had night vision cameras installed. They should inform about this to the customer while booking....
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                          S
                          shobhit shubham
                          Sep 3, 2022
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                          Address: Bokaro PVR

                          PVR Staff did not allow me to step out during the interval even though I had an important thing to do and would return back after interval. No one should stop an individual to live their life in a certain way and they should stop forcing instructions unless it harms anyone.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            D
                            Divyamasih
                            from Delhi, Delhi
                            Sep 1, 2022
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                            Address: Opulent Mall Ghaziabad

                            I have been to PVR cinemas opulent mall Ghaziabad Uttar Pradesh today . There they were charging RS. 140 Extra for uncooked popcorn sachet with the tickets. They told us that we need buy popcorn with the tickets otherwise you cannot have the tickets. And to cook those popcorn sachet they were RS.300 more. There should be some strict actions towards these kind of things.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              P
                              Prabu C A
                              from Porur, Tamil Nadu
                              Sep 1, 2022
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                              I did not get privilige points on pvr cinemas VR Mall and PVR Sathyam cinemas, Chennai.

                              I have booked 3 movie tickets for LIGER Movie on 25th August 2022 online through PVR app and it showed it will give me points but i did not get it.
                              Then again I booked 3 more tickets for LIGER Movie on August 28th 2022.

                              Then 6 tickets for Natchathiram Nagarugirathu movie on August 31st 2022.
                              For all the 3 movies I should get PVR Privilege points but I didn’t get it.
                              please help me out in this issue. Kindly give me PVR privilege points or give me refund. This is not the first time and this is happening often. If such things happens, then how we can trust the company.
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                Pradeem Prakash
                                from Bengaluru, Karnataka
                                Sep 1, 2022
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                                Address: Phonix market city

                                We went to PVR cinemas at phoenix maal, Bangalore for Dairy movie. At interval we ordered CRISPY PANNER BURGER. when we received it, from the first bite the burger patty was overly spicy and couldn't handle it. Need refund of the burger.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  S
                                  Sai kedar Katta
                                  from New Delhi, Delhi
                                  Aug 31, 2022
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                                  Address: Kothapet

                                  When booking tickets it showed subtitles are available but they are not there in the movie.
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    P
                                    Patil Harshal
                                    Aug 31, 2022
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                                    Address: Nashik Maharashtra

                                    I received call from pvr about ticket cancelled but yet not recieve any message about refund of the ticket
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      Recent comments

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