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PVR Cinemas Complaints & Reviews

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Updated: Nov 21, 2025
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PVR Cinemas reviews & complaints page 31

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M
Msd 1997
Jul 15, 2022
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Address: Chennai

I have booked a ticket for two of rupees 437 at Wednesday (13/7/22) my money got debited from my account and i get a message as bad server your amount will be credit within 24 hours, but still I didn't get any payment. Kindly do the needful.
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    Businessgamer
    from Mysore, Karnataka
    Jul 14, 2022
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    Mini hunger bite veg burgers

    Address: PVR Garuda Mall , mysore

    I had ordered 2 mini veg bite burgers from pvr cafe through swiggy and they served me non veg burgers... Since I hadn't eaten non veg in my life i didnt realise it's chicken until i noticed it tasted weird on first two bites... They have sent me 2 non veg burgers... I even gave the other burger to one of my non veg eating friends and asked him if it's chicken... He confirmed it is chicken.. this is an attack on my religious beliefs and my...
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    Rajat0511
    Jul 13, 2022
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    Address: Opulent mall , ghaziabad

    Hello sir/madam,
    I am rajat. I watched thor in pvr opulent ghaziabad.it was a bad experience for me.
    Bad experience. They forced me to buy combo with the ticket saying that they will not give ticket without that. They gave me a popcorn bag and said it will be microwaved inside but when i went to the counter they denied by saying that it's for home you have to buy a fresh bucket from here. I mean seriously if i would have to buy microvawable popcorn i would buy it from a retail shop. Their service is misleading and horrible. And they didn't even give receipt for extra 70 i paid, also they charged 20rs to microwave the popcorn . it's not about just money it's about the expression they made.
    My ticket slip was for rs.250 but they charged 320 from me for the combo forcefully even if i said no .
    +1 photos
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      M
      Mathew T J
      Jul 13, 2022
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      Address: PVR Limited, Ascendas Park Square Mall ITPL,3rd Floor Whitefield Main Road,Bengaluru -560066, Karnataka

      On 12th July Tuesday evening 6:45 show we have order 3 coco and 3chocolate from pvr ticket counter, but i have received different bill by that time i didn't check the bill i have paid ₹700 but bill which i have received was totally different .i have attached snap regarding of bill.
      Regards,
      Mathew
      +1 photos
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        S
        Sarfarazsiddiqui
        from Bareilly, Uttar Pradesh
        Jul 12, 2022
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        Address: Bareilly

        Yesterday i saw Night show on Pvr cinema bareilly thor love and thunder 2d show .the receptionist ask me 220 rupees for that but after 1 hr the message came to me from pvr official WhatsApp number is that the price of my ticket is 170.transaction number is 5430208.I want to know why they send me recept after an hour and why the charge 220 rupees i had attached receipt of my transaction
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          J
          Jainsrib
          Jul 12, 2022
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          Address: Forum mall, kormangala, Bengaluru

          We had ordered Philly cheese hot dog at pvr cinemas forum mall kormangala which was veg (green) as per the display at the food counter. Also, non veg hot dog was packed in veg symbol packet and given to us. Even the waiter who came to give said it's veg.
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            S
            Shekahr1649
            Jul 10, 2022
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            4dx theatre

            Address: Mgf gurgaon
            Website: Www.Pvrcinemas.co.

            Dear PVR,

            I love watching movies with PVR on regular basis. But nowadays i am not having quite great experience at your PVR theaters. Today i went to see thor love & thunder show at 3:25 pm in MGF mall Gurugram & the experience was pathetic.

            1. Movie show timings : As per websites and booking apps timing was listed as 3:25 pm but the movie started after whole 35 minutes at 4:00 Pm. It cost me my 35 minutes.....
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            V
            Vishu sehrawat
            Jul 10, 2022
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            Resolved

            I went to PVR vegas dwarka to watch movie and i ordered food from PVR app and it was showing service on aisle am not notified to pickup my order from counter and my order was prepaid but i haven't got my order and now its also not showing in my app i only have my payment msg from my bank and i want its refund.
            My contact no is [protected]
            +1 photos
            Jul 12, 2022
            Complaint marked as Resolved 
            I also send mail to PVR about my problem today i got a call from PVR vegas and they asked me for ticket to check and after confirming i got refund on paytm
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              A
              aarushigoel
              Jul 10, 2022
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              Very bad experience in Rivoli PVR, CP. Dirty surroundings with mosquitoes all around.A/Cs were not working properly.Smell was coming from seats.Totally waste of money and it spoiled my evening.
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                S
                sai madhusudanan
                Jul 9, 2022
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                Went to Thor movie 4pm show at VR Whitefield. Paid 900Rs pre tax for a single seat, 2 tickets, water droplets were falling from roof. When complained, they said they will look into it and never got back. Ridiculous, paying 900Rs and coming out wet. Posting this on all consumer compliant forums
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                  S
                  Surabhi laharia
                  from Mumbai, Maharashtra
                  Jul 9, 2022
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                  Address: Pvr milap kandiwali mumbai

                  On 5 july 2022 i booked ticket at the ticket window of pvr milap kandiwali mumbai for rocketry, my money for 2tickets that is 360 rs, got transferred to pvr account but ticket not booked, manager there ensured us that he has mailed to company about this and i ll get my money back in 2, 3 days but its 9 july today and i have still not received my money back,
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                    J
                    jasdhaliwal3800
                    from Muktsar, Punjab
                    Jul 9, 2022
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                    I wanted to see a movie so i went to pvr flames, ludhiana and at the entry point guard said me to do online booking for entry because offline booking has closed then i booked ticket online for ₹396 by paying ₹56 extra on online booking (charges for offline booking was ₹340). Thereafter i went to the theatre and saw that ticket were booking offline and i asked from the manager that whether ticker are booking online or not and he said that tickets are booking online then i did complaint to the HR of pvr flames.
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                      M
                      merly devadoss
                      Jul 7, 2022
                      Nov 25, 2023
                      This thread was updated on Nov 25, 2023
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                      Hi PVR Cinemas,

                      This is my strong regret feedback on PVR cinemas.

                      Actually I have faced very bad experience in Redhills PVR Cinemas today.

                      Today[protected]:35pm Yaanai show.

                      For 6:35pm show I was reached the counter at 6:20pm, that time there was more than 15 peoples standing in the queue for getting ticket.

                      There is single counter which is opened. After sometime people has started requesting the management to open the next counter for easy moving of queue.

                      But these management people not bother about anything still they continue with the same single counter.

                      They are replying as like will continue with same counter & they are insisting us to wait & collect the tickets.

                      Complete Management is waste & irresponsible in this Redhills PVR.

                      In between that system was also hanged.

                      Still 7:05pm I was not received the ticket for 6:35pm movie and I decided to leave the counter with bad & sad experience.

                      Here I kindly request PVR Management to have proper enquiry on this peoples & take relevant action.

                      I hope & believe on PVR will consider this feedback seriously and get back to me with action.

                      Regards
                      Merly
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Worst experience at pvr sriganganagar. They restricted the 3 years baby foods like biscuits at entrance. we are nuclear family can't leave baby at home. she only eats biscuits. This kind of behaviour is inhumane. I think authorities to take note of it and no kid should be deprived their food.
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                        M
                        Mohammed Arfa
                        Jul 7, 2022
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                        Address: 114 a road gopal s2 cinema permabur

                        I have booked Thor movie on s2 perambur but amount was debited for 2 tickets but I havent received the ticket
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                          desigram
                          Jul 7, 2022
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                          I am getting continuous annoying text messages from pvr on whatsapp and text messages to my phone number and they ain't stopping
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                            J
                            Jemin chauhan
                            from Mumbai, Maharashtra
                            Jul 7, 2022
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                            Address: Senapati bapat marg lower parel Phoenix market city
                            Website: Www.pvr.com

                            So srry to say but pata nai kisne pvr ka sir banaya jisko time ki koi value pata hi nai he . 6 baje morning me bulake shamko 6 7:30 ke bad chodte he n fir se morning me 6 baje sharp report karna. We r human beings not a donkey or whatever pvr things God knows n there r many of them who r sacrificing because they have no options.
                            As we all know aj kal kamm milna muskil ho gaya he n ye pvr 9 hrs ki jagaha 12 hrs 13 hrs ki duty karva ke chodte he n fir se turant morning me 6 baje sharp reporting n salary 14700 n sale nai hua acha to staff ki bhi salary khud andar hi andar kha lene ka means digest khud hi apas me
                            PVR HAS NO VALUE FOR TIME.
                            N so srry ye log continues khada rakhte while m having a serious back pain problem a rod in leg. 🙏😫🙏🙏
                            Plz help yesterday they stood me whole 12 hrs n now m having 103 °fever n serious back problem n complete bed rest.
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                              R
                              ramandeep8181
                              from LUDHIANA, Punjab
                              Jul 7, 2022
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                              Address: silver arc mall pvr cinemas

                              Hi i visited pvr cinemas yesterday with my family situated in silver arc mall.ludhiana
                              we ordered 2 burgers there 1 veg and 1 non veg.
                              both burgers were stale and unhygenic that caused intense stomach disease to my family.
                              please check there samples.
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                                Uchiha madara27
                                from Bilaspur, Uttar Pradesh
                                Jul 7, 2022
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                                Address: Bilaspur, Chhattisgarh 495006

                                I was booking a ticket for a movie the transaction process was smooth but at the end after the amount was debited from my account it showed bad transaction . After how many days i will get my refund ?

                                Mode of transaction - net banking
                                Bank - Bank of Baroda
                                Account number - [protected]
                                Transaction ID - S272098
                                Date, Time - 06/07/2022, 21:34
                                +1 photos
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                                  Hussainpunk
                                  from Bengaluru, Karnataka
                                  Jul 7, 2022
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                                  Address: PVR UPTOWN, ORION UPTOWN Mall, 2nd Floor
                                  Website: PVR app

                                  Dear PVR Team.
                                  I have booked tickets but still I didn't recd my tickets also money have got debited this is not Acceptable seriously
                                  I never ever book tickets agian seriously worst App I want my money back or I want my tickets
                                  My show time is tomorrow morning 8:45 am

                                  My Contact No:[protected]
                                  +1 photos
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                                    Tejas Acharyaa
                                    from Bengaluru, Karnataka
                                    Jul 6, 2022
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                                    Address: Orion Mall Malleshwaram Bangalore 560010

                                    Hey PVR, Myself Tejas Acharya I have booked single ticket for Thor: Love and thunder at Orion Mall Malleshwaram Bangalore. My money has been deducted from my account my I have not received my tickets yet. I have attached a payment photo below. Please solve this issue or else I lose my 545rs.
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