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PVR Cinemas Complaints & Reviews

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Last updated May 3, 2024
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PVR Cinemas reviews & complaints page 31

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A
Akash Aditya
Jun 19, 2022
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Amount deducted, ticket not received

I had booked for "Adade sundara (2022)", 3:00PM show on 19/06/2022 in PVR VR MALL Chennai, and the amount was deducted but the ticket was not received. Kindly look into it...
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S
siddie
from Haldwani, Uttarakhand
Jun 19, 2022
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Charged me for something I never ordered

Address:Noida, Logix, pvr gold

Someone booked me tickets for bhool bhulayya2 on Saturday, 1:35pm show in Rajnigandha gold logix noida.
In the middle of movie, the server comes with a large size popcorn saying - you booked these with your tickets so here it is, pls take these popcorn. Since I hadnot booked my tickets + I was busy watching movie, I had no idea if it was included in the tickets or not.
Once the movie was about to end, he gave me a bill of those...
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V
venkatesh sg
Jun 16, 2022
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Tickets not received but payment successful

Address:Chennai

Dear sir.

I have booked a four tickets for vikram movie in pvr cinema skls mall redhills. I paid the payment through netbanking even payment also successful amount also debited Rs. 866 in my account. But still tickets nit received. So please get my back my tickets or even my money....
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M
Mallikabts
from Hyderabad, Telangana
Jun 16, 2022
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My amount got debited but my order got declined

Address:Pvr sujana mall kukatpally

On 10 th June 2022,
I have paid 610 rupees for snacks(popcorn n pepsi).my amount got debited n order got cancelled .they not gave my order n I lost my money ....
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S
shal2110
from Bhopal, Madhya Pradesh
Jun 16, 2022
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Want my ticket money

I had booked tickets for Major and had to cancel it due to some problems.
PVR had notified me that my money will be refunded.
The amount was Rs 635. But till date it hasn't been
refunded. Eventhough they have put up a claim that it has been refunded.
I had booked the ticket on 7th June. Today is 16th. Please look into the matter.
I m facing this problem for the first time with PVR.
The cinema location...
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Address:PVR Phoenix United Mall Lucknow

Yesterday i booked a movie for me in that when i selected my show time a popup occurs that ticket 190 + food 150 offer then i selected it while in interval when i reached to their food counter then their executive is telling is a voucher which i can redeem for my food purchase of over 150 its feel scam to me because if i already knew it was a voucher i will never selected that offer so pvr is scamming with thier consumers via reflection wrong...
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S
sahil jangid
Jun 15, 2022
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Back speaker screen 2

Address:Brookfield Coimbatore

Back speaker totally ignored and not in use at all...
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V
Vivek_1993
from Rourkela, Odisha
Jun 15, 2022
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Food and service quality

Address:Rourkela

Date-15.06.2022, movie- Janhit Mein Jaari
Place-Rourkela, screen-5, seat no. J-9, 10, 11, 12

Food and service quality is very very poor. So much excess salt in popcorn. Service is very slow and poor. But it was extremely poor food order (veg warp) was served after movie was over, excuse given machine not working. We are not paying such money for such excuse. On asking where to eat now manager asked to eat on the counter....
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S
sahil jangid
Jun 15, 2022
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Speaker screen 2

Address:Coimbatore Brookfield

Only front speaker of screen 2 working.left right is not in use...
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A
AstuteCons
from Chennai, Tamil Nadu
Jun 15, 2022
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Poor audio and video quality

Address:VR mall, Chennai

Saw a movie on Jun 14 in PVR VR mall chennai, Audi 2 screen. It was the worst screen experience. The video quality was very poor. The contrast and color were bad. It was like watching a movie from 1970s in a poor projector in daylight. The screen was constantly flickering which gave me a headache. The sound was poor too. It was distant sounding and muffled. Completely ruined the movie. How could they charge high prices and have the audacity...
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A
Ajayrajsinh Zala
Jun 15, 2022
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Beverage complaint

Address:Rahul raj

Today I watch Movie in PVR rahul raj mall. I order 1 small Pepsi price of 230 rupees. I payed over price off the pepsi no problem but i want a good service but there is no provide any additional service and also that glass was bot good they provide with pepsi and straw and tissue i asked and they gave. Really money is not worth it for this pepsi. Here this my bill number 82961 and also attached bill....
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A
Alen55
from Kochi, Kerala
Jun 14, 2022
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Stolen item

I had been to PVR kochi, lulu mall, ernakulam for the 12:35 PM show of the Vikram movie and urfotunately i forgot to take my headphones which worths 3000 rs from my seat and i realised it when I reached home i did calll them and reported it immediately so they can go and collect it from my seat and they said they will give me a call back after searching it but i call them after 3 minutes they they said ty checked and could not find it . How...
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R
Rakhul RS
Jun 14, 2022
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Seats in p[xl] vr chennai

Q10 seat is broken and it’s very inconvenient to sit ….this is really a worst experience in vr chennai...
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K
Kuber SK
Jun 13, 2022
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Ticket problem/ Harassment

I would like to file a complaint against an employee Ganesh Kumar from SPI palazzo. They had blocked all the budget ticket for a 10.50 pm show and didn't give us the budget ticket, which was directed by government to support for economically backward people. But all the budget seats were not filled. It is clear that the theatre itself booked its budget tickets and forcing customers to buy elite tickets....
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V
viveksr1204
from Bhopal, Madhya Pradesh
Jun 12, 2022
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AC was not working in theatre

Address:Bhopal, Kolar road

Hi,
I booked a Show of Movie- Major on Saturday 11 June 2022, 4 PM in PVR Aura mall, Bhopal location
Issue: The Air conditioner of the theatre was not working at all, when complained about it to the management, they said that there is Technical glitch, but my concern is How can you allow a run a Show with such issues where we can not even enjoy the movie even aftet paying our harf earned money for it.

Booking...
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S
Selvan nethra
Jun 12, 2022
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Provided fake food coupon

Booking details
Name: Selvan R
Email: [protected]@gmail.com
Ticket booked date: 01 June 2022
Movie watched Date: 11th June 2022
Movie: Charlie 777
Timing: 3pm to 6pm
PVR mall name: Vaishnavi mall, yeshwantpur

Subject: provided fake/expired food coupon of 450rs

Complainant:

When we visited movie on 11th June, with the food coupon which was provided...
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How dare she told like that, then I was very anger, also I had going to complain against PVR cinemas, Lakshmi pride hubli - karnataka, I had convenced my self to not issue this matter for a single security lady's rubbish word, also I called manager he's not listening my words he telling their company protocol, I told yes you have your company protocol, is this right to tell are you having bomb this is your company protocol, my wife is very...
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S
sheetal jajoriya
Jun 12, 2022
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Screen effect and 3D not working

Address:E 948 dwarka sector 7 near vishal mega mart

Dear team
I am complaining about ticket charges by PVR cinema on my last show ...they ask for 3d plus IMAX screen charges but when we reached in the theater found screen projection is very and no 3D effect feeling due to low projection
We want our money back

PVR Vegas mall movie time was 8.40 pm for jurassic world on 12th Junn 2022...
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H
Harsh Nayan Nanda
from Pune, Maharashtra
Jun 12, 2022
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Didnt allowed outside food items

Address:PVR cinema’s Phoenix market city Viman nagar pune

Hi Team,
I have booked tickets of VIKRAM HIT LIST (HINDI)(2D) on 6 June 2022 of 7:30 PM show, location PVR Market City Pune.
However while entering the premises the security personnel asked us to deposit the food item.
Upon enquiring with with manager I insisted on the changes law on the same he didn’t allowed us to carry the food items and asked us to cooperate by submitting the packed food item which i was carrying.br...
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Vijith Menon
Jun 12, 2022
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No full screen experience at PVR

I had booked tickets for a 3D movie at PVR citi mall Andheri. The experience was way bad as the screen print was not full screen. It doesn't seem fair for paying such a huge amount and then viewing the movie in almost cut screen with black borders.

Contact for reference: [protected]@gmail.com....
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