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PVR Cinemas Complaints & Reviews

www.pvrcinemas.com
1.6
Updated: Apr 7, 2026
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So far, so good. PVR Cinemas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PVR Cinemas will keep up the work and continue to help more customers with their concerns even better 🤝
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PVR Cinemas reviews & complaints page 33

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A
aishwarya Changedia
Jul 2, 2022
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Regarding outside food items

PVR cannot create their own policy that outside items not allowed inside the theatre because as per Cinema Regulations Act 1955 there are no such restrictions and they can't just mention it in T&C of the ticket either. It is consumer right and it cannot be restricted by making company policy. As a one customer we can't fight with the employees because they are doing their job....
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Sanjai Żõřò
Jul 2, 2022
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Address: Vr mall

I've booked my seats via gpay but the tickets haven't been sent to my mail or my bookings section. I've paid Rs:398 for the tickets. So look into the problem and fix it.
PVR Cinemas customer support has been notified about the posted complaint.
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    S
    Sorno
    from Rourkela, Odisha
    Jul 1, 2022
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    I booked tickets on 30th June around 7pm and my money was deducted from my account through Amazon pay and the ticket was not booked or showing on the PVR app
    PVR Cinemas customer support has been notified about the posted complaint.
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      J
      Jyoti Garg Goyal
      Jul 1, 2022
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      I had booked 2 online tickets on dt.30.06.2022 for the movie jugg jugg jeeyo @ 04.25 pm show on 02.07.2022. The money got deducted from my credit card however pvr did not send me any ticket information/details on my registered email (I. E. [[protected]@gmail.com) neither i got any confirmation/details on my online app. Now I am not sure my ticket is booked or not.
      PVR Cinemas customer support has been notified about the posted complaint.
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        mako777
        Jun 29, 2022
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        I had booked 1 ticket of top gun maverick via app the payment was successful but the tivket booking failed i contacted pvr via call and was told ill get my money it has been 15 days since then
        PVR Cinemas customer support has been notified about the posted complaint.
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          Sohan1112
          Jun 29, 2022
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          I have paid rs 386.64 for booking of jujutsu kaisen 0 movie on 1st july the transaction said it failed but the money was debited from my account and didnt get any refund or ticket.
          PVR Cinemas customer support has been notified about the posted complaint.
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            Novebi
            from Chennai, Tamil Nadu
            Jun 27, 2022
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            I have requested them several time to put my GST number on the bill but they are very stubborn in doing so.
            They are not putting my GST number on the bill nor replying to my mails.
            PVR Cinemas customer support has been notified about the posted complaint.
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              R
              rohit doultani
              Jun 26, 2022
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              Heavily overpriced food items, quantity too less..extremely unfair and unethical pricing.
              PVR Cinemas customer support has been notified about the posted complaint.
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                P
                Piyush Bohra
                Jun 25, 2022
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                Address: [email protected]

                I booked Movie jugjug jeeyo on 25 June 2022
                At 10 pm show in screen 3 PVR nucleus mall Ranchi Jharkhand
                Quality of the screen was very bad
                Blur disclaimer couldn't be able to read
                I want a perfect action taken against it
                PVR Cinemas customer support has been notified about the posted complaint.
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                  psyche Boombaam
                  Jun 24, 2022
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                  Address: Apna haveli meerut

                  Hi am karthik karunakaran i was in pvr vikaspuri Delhi. 2MONTHS back i gone for interview in Dwarka Sec14 for my 2nd round with Pawan sethi first of all He is a lier.
                  Now the thing is i clearly said in my home me and my father is there my father is a handicapped i clearly talked to him i said i can do only morning and mid shift only ..
                  He is said okay i will inform to the CM.
                  In last week the so called CM Mr. Vishal Gupta
                  First he arguing with me i think he is only done his 10th std.
                  I wanna know that Whats The role of PVR they are hiring area managers Cm Dm Do ESP like zero qualification even the Staffs m dont know how the write communcation.
                  And one thing i wanna tell you with money iam strong.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    A
                    Aishaejo
                    from Chennai, Tamil Nadu
                    Jun 22, 2022
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                    Address: Pondicherry

                    I booked 2 tickets for adade sundara at PVR Pondicherry. The amount was deducted but then I couldn't find the tickets in the app nor sms.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      A
                      Abhishekivon007
                      from Chennai, Tamil Nadu
                      Jun 21, 2022
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                      We are waiting for more dhan 45 mins the show posted in book my show was 11:20 for the movie Adade Sundara @ Ampa Sky walk PVR amjikarai chennai.
                      Waiting for more than 45 mins still not opened and no reasons specified for delay. Poor service
                      Date of show:[protected]
                      Time of show provided: 11:20
                      Current time :11:50
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        V
                        Velmurugan Loganathan
                        Jun 19, 2022
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                        I booked 2 tickets on SPI cinemas(PVR) app amounting to Rs.437.48 via UPI. The payment was processed but after the payment, the app shows no tickets or the history if my tickets are booked. The customer support is not picking calls. I don't know how to initiate a refund.
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          S
                          [email protected]
                          Jun 19, 2022
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                          Address: Ward no 9 nurpur,distt Kangra hp 176202

                          Amount got deducted but to tickets not. Booked
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            Gowtham07B
                            Jun 19, 2022
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                            Booked 3 tickets on 18.06.2022 for Thor movie on 7th july. Paid through debit card. Money was deducted but did not receive any confirmation. Requesting refund.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              A
                              Akash Aditya
                              Jun 19, 2022
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                              I had booked for "Adade sundara (2022)", 3:00PM show on 19/06/2022 in PVR VR MALL Chennai, and the amount was deducted but the ticket was not received. Kindly look into it
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                S
                                siddie
                                from Haldwani, Uttarakhand
                                Jun 19, 2022
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                                Address: Noida, Logix, pvr gold

                                Someone booked me tickets for bhool bhulayya2 on Saturday, 1:35pm show in Rajnigandha gold logix noida.
                                In the middle of movie, the server comes with a large size popcorn saying - you booked these with your tickets so here it is, pls take these popcorn. Since I hadnot booked my tickets + I was busy watching movie, I had no idea if it was included in the tickets or not.
                                Once the movie was about to end, he gave me a bill of those popcorn. I said I never ordered them, you said they came with tickets so I consumed.
                                He then kept saying No you have to pay, it’s your fault. Why did you consume!
                                Anyway, In the end I paid but going to take this matter very Seriously. It’s so Unfair. Charging customers for something they never ordered and misbehaving with them.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  V
                                  venkatesh sg
                                  Jun 16, 2022
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                                  Address: Chennai

                                  Dear sir.

                                  I have booked a four tickets for vikram movie in pvr cinema skls mall redhills. I paid the payment through netbanking even payment also successful amount also debited Rs. 866 in my account. But still tickets nit received. So please get my back my tickets or even my money.
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    Mallikabts
                                    from Hyderabad, Telangana
                                    Jun 16, 2022
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                                    Address: Pvr sujana mall kukatpally

                                    On 10 th June 2022,
                                    I have paid 610 rupees for snacks(popcorn n pepsi).my amount got debited n order got cancelled .they not gave my order n I lost my money .
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      shal2110
                                      from Bhopal, Madhya Pradesh
                                      Jun 16, 2022
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                                      I had booked tickets for Major and had to cancel it due to some problems.
                                      PVR had notified me that my money will be refunded.
                                      The amount was Rs 635. But till date it hasn't been
                                      refunded. Eventhough they have put up a claim that it has been refunded.
                                      I had booked the ticket on 7th June. Today is 16th. Please look into the matter.
                                      I m facing this problem for the first time with PVR.
                                      The cinema location is PVR Aura Mall, Bhopal.
                                      PVR Cinemas customer support has been notified about the posted complaint.
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