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PVR Cinemas Complaints & Reviews

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Updated: Nov 21, 2025
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PVR Cinemas reviews & complaints page 33

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M
Mallikabts
from Hyderabad, Telangana
Jun 16, 2022
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Address: Pvr sujana mall kukatpally

On 10 th June 2022,
I have paid 610 rupees for snacks(popcorn n pepsi).my amount got debited n order got cancelled .they not gave my order n I lost my money .
PVR Cinemas customer support has been notified about the posted complaint.
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    S
    shal2110
    from Bhopal, Madhya Pradesh
    Jun 16, 2022
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    I had booked tickets for Major and had to cancel it due to some problems.
    PVR had notified me that my money will be refunded.
    The amount was Rs 635. But till date it hasn't been
    refunded. Eventhough they have put up a claim that it has been refunded.
    I had booked the ticket on 7th June. Today is 16th. Please look into the matter.
    I m facing this problem for the first time with PVR.
    The cinema location is PVR Aura Mall, Bhopal.
    +1 photos
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      Address: PVR Phoenix United Mall Lucknow

      Yesterday i booked a movie for me in that when i selected my show time a popup occurs that ticket 190 + food 150 offer then i selected it while in interval when i reached to their food counter then their executive is telling is a voucher which i can redeem for my food purchase of over 150 its feel scam to me because if i already knew it was a voucher i will never selected that offer so pvr is scamming with thier consumers via reflection wrong...
      +1 photos
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      S
      sahil jangid
      Jun 15, 2022
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      Address: Brookfield Coimbatore

      Back speaker totally ignored and not in use at all
      PVR Cinemas customer support has been notified about the posted complaint.
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        V
        Vivek_1993
        from Rourkela, Odisha
        Jun 15, 2022
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        Address: Rourkela

        Date-15.06.2022, movie- Janhit Mein Jaari
        Place-Rourkela, screen-5, seat no. J-9, 10, 11, 12

        Food and service quality is very very poor. So much excess salt in popcorn. Service is very slow and poor. But it was extremely poor food order (veg warp) was served after movie was over, excuse given machine not working. We are not paying such money for such excuse. On asking where to eat now manager asked to eat on the counter. And most of the items are not available everytime. Refund is also not given...compensation ki baat hi maat kro.

        Machine kharab tha order hi nai lena tha yaar.

        Please PVR Cinemas look into the matter and your service. Atleast to maintain your reputation.
        PVR Cinemas customer support has been notified about the posted complaint.
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          S
          sahil jangid
          Jun 15, 2022
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          Address: Coimbatore Brookfield

          Only front speaker of screen 2 working.left right is not in use
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            A
            AstuteCons
            from Chennai, Tamil Nadu
            Jun 15, 2022
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            Address: VR mall, Chennai

            Saw a movie on Jun 14 in PVR VR mall chennai, Audi 2 screen. It was the worst screen experience. The video quality was very poor. The contrast and color were bad. It was like watching a movie from 1970s in a poor projector in daylight. The screen was constantly flickering which gave me a headache. The sound was poor too. It was distant sounding and muffled. Completely ruined the movie. How could they charge high prices and have the audacity to willfully maintain poor standards.
            PVR Cinemas customer support has been notified about the posted complaint.
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              A
              Ajayrajsinh Zala
              Jun 15, 2022
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              Address: Rahul raj

              Today I watch Movie in PVR rahul raj mall. I order 1 small Pepsi price of 230 rupees. I payed over price off the pepsi no problem but i want a good service but there is no provide any additional service and also that glass was bot good they provide with pepsi and straw and tissue i asked and they gave. Really money is not worth it for this pepsi. Here this my bill number 82961 and also attached bill.
              +1 photos
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                A
                Alen55
                from Kochi, Kerala
                Jun 14, 2022
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                I had been to PVR kochi, lulu mall, ernakulam for the 12:35 PM show of the Vikram movie and urfotunately i forgot to take my headphones which worths 3000 rs from my seat and i realised it when I reached home i did calll them and reported it immediately so they can go and collect it from my seat and they said they will give me a call back after searching it but i call them after 3 minutes they they said ty checked and could not find it . How could they go inside that big theatre and check within that short time I'm pretty sure they didn't, then I called them several times they are not. Even picking my call, your service really disappointed me and I lost my 3k rs item just because of their irresponsibility, what should I do
                now if they could chk the item when I called they would have get it
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                  R
                  Rakhul RS
                  Jun 14, 2022
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                  Q10 seat is broken and it’s very inconvenient to sit ….this is really a worst experience in vr chennai
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                    K
                    Kuber SK
                    Jun 13, 2022
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                    I would like to file a complaint against an employee Ganesh Kumar from SPI palazzo. They had blocked all the budget ticket for a 10.50 pm show and didn't give us the budget ticket, which was directed by government to support for economically backward people. But all the budget seats were not filled. It is clear that the theatre itself booked its budget tickets and forcing customers to buy elite tickets.
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                      V
                      viveksr1204
                      from Bhopal, Madhya Pradesh
                      Jun 12, 2022
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                      Address: Bhopal, Kolar road

                      Hi,
                      I booked a Show of Movie- Major on Saturday 11 June 2022, 4 PM in PVR Aura mall, Bhopal location
                      Issue: The Air conditioner of the theatre was not working at all, when complained about it to the management, they said that there is Technical glitch, but my concern is How can you allow a run a Show with such issues where we can not even enjoy the movie even aftet paying our harf earned money for it.

                      Booking id- AURA[protected]

                      Thanks,
                      Vivek Rajput
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                        S
                        Selvan nethra
                        Jun 12, 2022
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                        Booking details
                        Name: Selvan R
                        Email: [protected]@gmail.com
                        Ticket booked date: 01 June 2022
                        Movie watched Date: 11th June 2022
                        Movie: Charlie 777
                        Timing: 3pm to 6pm
                        PVR mall name: Vaishnavi mall, yeshwantpur

                        Subject: provided fake/expired food coupon of 450rs

                        Complainant:

                        When we visited movie on 11th June, with the food coupon which was provided with the tickets. But when we tried to redeem coupon they executive stated the coupon was expired.

                        Post which contacted PVR customer care, they did not respond appropriately, they avoided the chat without resolution. Did not gave and explanations
                        +2 photos
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                          rahil k
                          Jun 12, 2022
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                          How dare she told like that, then I was very anger, also I had going to complain against PVR cinemas, Lakshmi pride hubli - karnataka, I had convenced my self to not issue this matter for a single security lady's rubbish word, also I called manager he's not listening my words he telling their company protocol, I told yes you have your company protocol, is this right to tell are you having bomb this is your company protocol, my wife is very disappointed for that lady rubbish talk, I never go to PVR cinemas, third class security system . First you have to train your employees how to behave with costomer. Third class thinking employees. Don't worry I'm not filed case about this matter, educate your employees for don't play religious game in business area.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            S
                            sheetal jajoriya
                            Jun 12, 2022
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                            Address: E 948 dwarka sector 7 near vishal mega mart

                            Dear team
                            I am complaining about ticket charges by PVR cinema on my last show ...they ask for 3d plus IMAX screen charges but when we reached in the theater found screen projection is very and no 3D effect feeling due to low projection
                            We want our money back

                            PVR Vegas mall movie time was 8.40 pm for jurassic world on 12th Junn 2022
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              H
                              Harsh Nayan Nanda
                              from Pune, Maharashtra
                              Jun 12, 2022
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                              Address: PVR cinema’s Phoenix market city Viman nagar pune

                              Hi Team,
                              I have booked tickets of VIKRAM HIT LIST (HINDI)(2D) on 6 June 2022 of 7:30 PM show, location PVR Market City Pune.
                              However while entering the premises the security personnel asked us to deposit the food item.
                              Upon enquiring with with manager I insisted on the changes law on the same he didn’t allowed us to carry the food items and asked us to cooperate by submitting the packed food item which i was carrying.

                              Could you please look into the issue and advice on the same.
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                                V
                                Vijith Menon
                                Jun 12, 2022
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                                I had booked tickets for a 3D movie at PVR citi mall Andheri. The experience was way bad as the screen print was not full screen. It doesn't seem fair for paying such a huge amount and then viewing the movie in almost cut screen with black borders.

                                Contact for reference: [protected]@gmail.com.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  I
                                  illa sainadh
                                  Jun 11, 2022
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                                  Address: Pvr forum Kukatpally hyderabad

                                  Pvr kukatpally in forum sujana mall charged 310 for 675ml pepsi which too much for customer.these people wont change please make strong action
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                                    R
                                    Rannjeet Chaturvedi (Pathak)
                                    Jun 10, 2022
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                                    Went for the Jurassic Park movie af PVR Icon Luxe, the movie quality was very poor, aspect ratio was small and screen was only 75% used.

                                    The lady in charge said its the problem for distributor. If it is so then why show the movie and take full money from consumer.

                                    Date 10th June 2022
                                    Show 8:30 pm
                                    Screen 6
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                                      richa kujur
                                      Jun 9, 2022
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                                      Address: Pune

                                      I am trying to access bills of two transaction
                                      12716223 And 12715937 but unable to.

                                      I need the bills to claim.
                                      Please help
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