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1.6
Updated: Apr 19, 2026
Complaints 2488
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791
Unresolved
1697
So far, so good. PVR Cinemas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PVR Cinemas will keep up the work and continue to help more customers with their concerns even better 🤝
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PVR Cinemas reviews & complaints page 36

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S
SAI JAANU
Jun 3, 2022
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Address: NARISPATANAM

Movie show About 10.30 Pm.But Till Now Started It's Time About 11.20 pm...
PVR Cinemas customer support has been notified about the posted complaint.
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    Piyush Bohra
    Jun 3, 2022
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    Not got free privileged popcorn tub as mention In the terms according to which after joining membership I would get free popcorn tub voucher
    PVR Cinemas customer support has been notified about the posted complaint.
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      S
      Sushant Sahni28
      from Jammu, Jammu and Kashmir
      Jun 3, 2022
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      Address: Jammu

      I had booked 4 tickets for bhool bhulaiya 2 at PVR KC jammu. The booking failed but the amount of 1483.21 was deducted from my SBI account on 3 june, 2022 at 11:55:13 under transaction number[protected]. It wiil be great if i get my refund as soon as possible.
      Name: Sushant Sahni
      Email Id: [protected]@gmail.com
      phone no: [protected]
      PVR Cinemas customer support has been notified about the posted complaint.
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        N
        Nags K
        Jun 3, 2022
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        Booking issues and refund issues

        We did the booking for Top Gun Maverick movie from PVR app and also from PVR cinemas website … for 4.40pm show 3rd June 2022 PVR 4DX PVR Orion malkeswaram bangalore

        In the app it was displaying 4.40 pm show for June 3rd 2022 and hence intiated the booking . First booking did at 9.58 am on 2nd june 2022 and the amount of Rs 863.28 got deducted from my credit card account but we didnt get confirmation on the booking from the...
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        K
        Karthik3129
        Jun 3, 2022
        Resolved
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        Resolved

        Booked 5 tickets for Vikram movie for the the show in PVR cinemas, VR mall, anna nagar on 04.06.2022 for Rs.983.70/- by debit card payment through google pay. Amount got debited from the account. This failed transaction amount is not credited back into my account.
        I request you to take necessary action for the refund of the failed transaction amount.
        Jun 3, 2022
        Complaint marked as Resolved 
        Amount not refunded
        PVR Cinemas customer support has been notified about the posted complaint.
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          V
          vjmira
          from Mumbai, Maharashtra
          Jun 3, 2022
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          Did a booking twice for Top [protected]@ 8.10 pm on 2.6.22 at Palladium, lower Parel, Mumbai. Paid via net banking once for 800 (website) & second for 700, (App). Total Rs 1500/-

          trans ID[protected], Amt Rs 800/-
          trans ID[protected]. Amt Rs 700/-
          Not recd ticket confirmation nor refund

          Name; Vijay Mirani
          Email: [protected]@gmail.com
          Cell: [protected]
          PVR Cinemas customer support has been notified about the posted complaint.
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            D
            divyanshubansal
            Jun 3, 2022
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            I was booking tickets and I put the star pass coupon in which I won on 94.3 Radio One for Top Gun Maverick. I had lost power and the next time, I was unable to use the coupon. I would like to receive another coupon of equivalent value which can be used to book any seat class.
            My email is [protected]@outlook.com and this incident happened on June 3.
            I hope your company shall help me in this regard as I was very excited to this movie in your theatre.
            Regards
            Divyanshu Bansal
            PVR Cinemas customer support has been notified about the posted complaint.
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              S
              sushmitha srikanth
              Jun 2, 2022
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              Address: india

              I had booked 4 tickets through pvr website, the ticket amount was debited but the booking was not confirmed or cancelled .
              it would be great if the money will be refunded as soon as possible
              Jun 3, 2022
              Complaint marked as Resolved 
              the money has been refunded within the next hour
              PVR Cinemas customer support has been notified about the posted complaint.
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                R
                Raj16B
                from Bengaluru, Karnataka
                Jun 2, 2022
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                Address: Banglore
                Website: PVR cinemas

                Today I have booked four tickets via online ticket booking PVR app and my money got deducted from my account but my ticket has not been confirmed still and i tried messaging to PVR customer care and there was no response still now its 1077 rs am so worried with the poor service of PVR
                PVR Cinemas customer support has been notified about the posted complaint.
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                  D
                  Deepak Vinod
                  Jun 2, 2022
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                  Resolved

                  I mad 3 tickets on pvr app amounting to Rs.803.58 via UPI. Thr payment was processed but after the payment, the app shows no tickets or the history if my tickets booked. The customer support is not picking calls. I don't know how to initiate a refund also.
                  Jun 3, 2022
                  Complaint marked as Resolved 
                  Refund was processed and credit back to my account.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    S
                    Santhosh Arjun
                    Jun 2, 2022
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                    I booked 2 tickets for Vikram for 4th June, at sathyam royapettah. My payment was successful via Googlepay, when redirected to pvr application, the tickets weren't processed and the booking failed. Havent received the tickets yet, Kindly refund the amount or take necessary action revet the tickets at the earliest
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      A
                      Akash Murali
                      Jun 2, 2022
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                      I have booked, Vikram movie june 4, 7:30am show. Two tickets in chennai s2 perambur. Money got debited but transaction failed. Here is the transaction id - S45640245
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        M
                        msakthivinoth
                        from chennai, Tamil Nadu
                        Jun 2, 2022
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                        I tried to book tickets for Tamil movies Vikram for 3.6.2022 amount paid through pay. Amount sent but ticket not received.

                        Mobile - [protected]
                        Gmail - [protected]@gmail.com
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          S
                          Sundaram Velan
                          Jun 2, 2022
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                          Address: Chennai

                          Booked ticket via PVR app. Paid via Gpay. Amount debited. But Ticket not confirmed nor the amount refunded back.
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Jun 02, 2022
                          Updated by Sundaram Velan                           Not resolved.
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                            S
                            S K Sood
                            from NEW DELHI, Delhi
                            Jun 2, 2022
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                            I have booked 2 tickets for Samrat Prithiviraj for 4th June, 2022, 0755 pm show today at 1116 am online. Seat nos.8 and M9. I have paid Rs 990.92 for the tickets and it has been deducted from my ICICI Bank credit card.

                            I have not received tickets .

                            Surender Kumar Sood
                            [protected]
                            [protected]@gmail.com
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              S
                              Sushmitashan
                              from Chennai, Tamil Nadu
                              Jun 2, 2022
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                              Booked 3 tickets for Vikram movie for 7PM show in SPI Cinemas, Royapettah on 05.06.2022 for Rs.587.88/- by credit card payment through net banking. Amount got debited from account but seats were not blocked/confirmed and no booking message was received. This failed transaction amount is not credited back into my account.
                              I request you to take necessary action for the refund of the failed transaction amount.
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                V
                                Vicky Nagendra
                                Jun 2, 2022
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                                Was booking ticket for the Movie VIKRAM on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number but no one picked the call no message or call from their side
                                Amount deduct: 650.22
                                Screen: sathyam 8.05am Jun 05
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  A
                                  Anupamaa Suri
                                  May 31, 2022
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                                  AC is not switched on in PVR Moosarambagh
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    R
                                    rajdeep2010
                                    from Ambajogai, Maharashtra
                                    May 31, 2022
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                                    Address: Latur pvr

                                    Toilets r very dirty.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      S
                                      Shaikhafiz
                                      from Hyderabad, Telangana
                                      May 31, 2022
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                                      Address: Vijayawada

                                      Pvr has charged me parking charges even though I have valid movie ticket . PVR Ripples Vijaywada. Proofs has been attached .
                                      PVR Cinemas customer support has been notified about the posted complaint.
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