Claimed

PVR Cinemas Complaints & Reviews

1.7
Last updated May 3, 2024
Complaints 2432
Resolved
788
Unresolved
1644
Quick Links
Statistics
Share
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PVR Cinemas
Customer Service Contacts

PVR Cinemas Phone Numbers

Phone
+91 88 0090 0009
357
246

PVR Cinemas Website

PVR Cinemas Head Office Address

61, Basant Lok,Vasant Vihar
Delhi
New Delhi District
Delhi
India
110057

PVR Cinemas reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Reshma P R
from Ernakulam, Kerala
May 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount was deducted from my account but ticket was not booked

On 11th May 2022 I book four movie ticket for the film Jana Gana Mana in LuLu gold Ernakulam. I paid the amount through Paytm wallet the amount was 1721.84. Amount was detected from my account but the ticket was not booked. Kindly refund the amount as soon as possible to my account I am attaching the screenshot of the transaction...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vibhore Gupta
May 12, 2022
Report
Copy

Excess money charged at PVR Bareilly Phoenix Mall

Address:BAREILLY

Today on 11th May 2022 I went to PVR Bareilly to watch Movie (KGF -2) at show time of 10:50 PM. The Price of one ticket is Rs.220.00 as per online platform such as PAYTM, BOOK MY SHOW.

I asked the staff at the Booking Counter for one ticket. I offered 250 Rupees, The Staff was so rude / unprofessional asked me to pay Rs.290.00 for one ticket.

I urged that the price of one ticket is Rs.220.00 then how you can...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
J
Juhi Patole
from Mumbai, Maharashtra
May 10, 2022
Report
Copy

Amount Deducted Tickets not booked

I was booking tickets for Doctor strange on 10 May 2022 at 12:20am for 484rs. While booking tickets payment was made and then suddenly PVR app showed that booking did not happen and now i have my account deducted for the same i want refund back. I couldn't find customer support on PVR app so i need a way to contact them for full refund process as 484 rs was deducted but i did not get tickets...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
azifamu
from LUCKNOW, Uttar Pradesh
May 9, 2022
May 11, 2022
This thread was updated on May 11, 2022
Report
Copy

Excess Ticket Charge- RS. 350 AGAINST RS.180.00

Address:SAHARA GANJ MALL LUCKNOW

Date of Incident: 09/05/2022
Time: 7:27 PM

I went to PVR Sahara Ganj Lucknow to watch Movie (KGF -2) at show time of 7:30 PM. The Price of one ticket is Rs.180.00 as per online platform such as PAYTM, BOOK MY SHOW.

I asked the staff at the Booking Counter for one ticket. I offered 200 Hundred Rupees, The Staff was so rude and unprofessional asked me to pay Rs.350.00 for one ticket.

I urged...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Y
Yogesh439
from New delhi, Delhi
May 9, 2022
Report
Copy

Cancelling of my ticket

Address:PVR Priya, Basant Lok, New Delhi

Today I booked a ticket Dr. Strange new movie, my booking was confirmed and i booked a 2:50 pm show on PVR Priya for 11.05.2022. I booked the show for 3d Hindi show in the afternoon but i received a call from the management that my booking has been rescheduled and all the show for Hindi 3d has been cancelled and they are returning my booking amount to bookmyshow app. I have been going to PVR priya from many year, after its renovation i was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun7677
from Bokaro Steel City, Jharkhand
May 9, 2022
Report
Copy

Issue regarding Tickets

Address:Block A4th Floor Building no. 9 DLF Cyber CityPhase III GURGAON : 122002

Have booked 2 tickets Doctor Strange Multiverse of Madness at 1:20pm on PVR application for 5th May 2022 in PVR Bokaro, and made my payment with the help of Paytm wallet. My money has been deducted but there is no ticket showing in my PVR account.
Booking I'd[protected]
Phone no. [protected]
Email - [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Elvovo
from Kottayam, Kerala
May 9, 2022
May 10, 2022
This thread was updated on May 10, 2022
Report
Copy

Unsuccessful booking

I booked two tickets on Friday 7, May 2022 for an English movie playing on Sat 8 May 2022 at 01:45pm. The booking was not successful, I did not get my tickets or any confirmation whatsoever but the amount 860rupees was deducted from my account.

I went to the PVR lulu mall the next day of the movie, they told me they did not receive anything from my number or email and they cannot find me on their system. They again told them...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
shekhar utkarsh
May 8, 2022
Report
Copy

I was stopped to carry water bottle

PVR Cinema in pavilion mall shivajinagar did not allow us to carry water bottle inside theat....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GurKirpalsingh
May 7, 2022
Report
Copy

About my Salary from BBC counter in silver arc

Address:Ludhiana silver arc mall

Hi sir/madam my name is Gurkirpal singh and iam working on bbc counter in silver arc mall at Ludhiana from 31 October to till 18 December nd due to this i leave this counter and i say please give me my all salary but they give me one month salary i am asking my supervisor please sir meri salery dila do muje paise chaihe vo na mera call pick kr te hai na salary dete hai maine apne counter owner ravi shukla ji se bi iss bare mein batt ki uno...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Noeleen
from Pune, Maharashtra
May 6, 2022
Report
Copy

Non receipt of ticket on my number

Address:Pune

I had booked ticket at PVR, Phoenix high street mall Pune. For the movie doctor strange in the multiverse of madness. Ticket was booked on 6th May 2022. For the 7th May 1.40 pm show. We paid in cash for two tickets. Rs 680only. The tickets had to be messaged to us but we haven’t received the same. At [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
R.S.B
May 6, 2022
May 6, 2022
This thread was updated on May 6, 2022
Report
Copy

I Lost my wallet in PVR

Address:The pavillion mall Pune

I lost my wallet on 6th May 2022, approximately at 7:30-45pm. Audi- 1, PVR cinema - The pavillion mall, Pune.
It was a Wrangler, Dark blue colour wallet. I have my debit visa card, adhar card, pancard, driving licence, gym membership cards and around 500 rupees cash.
Name - Ritvik Singh Banchta
Contact number- [protected] / [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
175_ Shrikant
May 6, 2022
Report
Copy

Screen issues

Address:PVR ravoli , CP , Delhi

Video was stopped many times in between movie. There was no 3D view. Very bad quality. Audio was also of some other video.
Worst experience I have ever experienced in my life
I want my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayush kumar patel
May 6, 2022
Report
Copy

Screen issues

Address:PVR Rivoli ,CP new delhi

Error in 3D view, movie being stopped from time to time, blurry video...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I didn't get my pvr points for the movie i just booked 2 tickets for doctor strange multiverse in madnes...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hitesh1731
May 4, 2022
Report
Copy

I don't get e ticket

Address:103, first floor, lahu sadan Sabe gaon

I have booked 4 tickets for Dr strange multiverse of madness and I don't get massage from pvr please help me i am scared cause I have paid 1680 rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed eshan ali
from Bareilly, Uttar Pradesh
May 4, 2022
Report
Copy

Money is debit but not received ticket

Address:Old city Bareilly

Mentally harassment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed eshan ali
from Bareilly, Uttar Pradesh
May 4, 2022
May 4, 2022
This thread was updated on May 4, 2022
Report
Copy

Online ticket not send

Address:Syed Eshan Ali h no. 107 Chand Manzel semal Khera shahmatganj old city Bareilly

Mentally Harassment...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Navik1818
from Bilaspur, Chhattisgarh
May 3, 2022
Report
Copy

Rude Behaviour of PVR person

Address:Bilaspur Rama Magnato Mall

I was on my way to watch movie Jursey in PVR-Bilaspur after work. I reached the enterance 5-mins before the scheduled time of the start of movie. There’s this regular security check, where they never allow you to outside food in cinema hall. A rule which we all have gotten used to. But what I never knew is that PVR also has rule which doesn’t allow you to carry your laptops inside the theater. The worst part is that the staff there are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sowmya Nair
May 3, 2022
Report
Copy

I'm complaining that the refund I did not get yet

Address:Celebration Mall
Website:consumercomplaint.In

I have done double payment for my food item and they said I will get the refund soon but I didn't get it yet
This is the transaction ID 5844943
Plz help me and provide me with the refund...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sowmya Nair
May 3, 2022
May 3, 2022
This thread was updated on May 3, 2022
Report
Copy

I'm complaining about the refund I did not get yet

Address:Celebration mall

I have done double payment for my food item and they said I will get the refund soon but I didn't get it yet.
This is the transaction ID 5844943...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy