Submit a Complaint
Claimed

PVR Cinemas Complaints & Reviews

www.pvrcinemas.com
1.6
Updated: Nov 21, 2025
Complaints 2469
Resolved
789
Unresolved
1680
So far, so good. PVR Cinemas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PVR Cinemas will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Cinema
PVR Cinemas

PVR Cinemas reviews & complaints page 43

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Panneersolai
Apr 14, 2022
Report
Copy

Address: Coimbatore

Hi
I tried booking the ticket on yesterday on PVR cinemas, end of the transaction ticket didn’t get booked but money got deducted. No one is responding on the same

Enclosed Paytm reference for the same
+1 photos
PVR Cinemas customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    JagadeshGuptha
    from Chennai, Tamil Nadu
    Apr 14, 2022
    Resolved
    Report
    Copy
    Resolved

    I have tried to book the ticket for Beast 6 tickets and along with Chat items on 14Apr2022 01:00 PM. Transaction is completed and amount got deducted, but ticket is not confirmed. Total amount Rs. 2645.44. Pls. help to refund for the same.
    Name - B Jagadesh Guptha
    My contact number - [protected]
    Jun 20, 2022
    Complaint marked as Resolved 
    It got refunded next day
    PVR Cinemas customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      PavuluriVivek
      Apr 14, 2022
      Report
      Copy

      I have booked tickets of KGF2 movie this afternoon at 2:59PM.

      Money was deducted but tickets not booked and details of it are not shared.

      Booked the tickets at PVR Cinemas, Guntur for 8:20AM (15Apr, 2022).
      PVR Cinemas customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pawan Kumar Kaundal
        from Panchkula, Haryana
        Apr 14, 2022
        Report
        Copy

        Address: D5-12 SF DLF Valley Panchkula Haryana

        I booked 4 tickets of KGF Chapter2 for 14 April 2022 from PVR Cinemas App in PVR City Centre, Zirakpur. The seats booking notification didn't came but the money got deducted from bank account. I want refund.
        PVR Cinemas customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Harshitha B N
          Apr 14, 2022
          Report
          Copy

          Address: Bangalore

          I tried to book the ticket for kgf chapter2 in pvr cinemas bangalore mobile app on 14th april 2022, while doing the booking the amount of Rs 411 is deducted but ticket not confirmed. Please refund my amount back.
          PVR Cinemas customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rakshit1512
            from Jalandhar, Punjab
            Apr 14, 2022
            Report
            Copy

            I booked ticket at PVR app but didn't recieved the ticket as session was expired but it charged me complete money and refund is also not issued. Kindly help me with my refund.
            PVR Cinemas customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sudhakar Nathan
              Apr 14, 2022
              Report
              Copy

              My son has made a booking with PVR VELACHERY CHENNAI for the movie beast from my login no [protected] using my credit card ending with 1741 from bank of maharashtra which is the name of SUDHAKAR A 3 times each time Rs 1300 deducted total of Rs 3900 was deducted again he used my debit card ending with 6589 from ICICI bank for Rs 1300 all these amounts were deducted but the tickets did get booked hence we request u refund the debited amount
              PVR Cinemas customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ALPESH RABARI
                Apr 14, 2022
                Report
                Copy

                Today I am going to watch movies KGF 2 at Anand I ordered food before start the show and also paid full money for food after interwel finish 1 hour done but no any person give me food also I am hungry but after 1 hours of interwel person come with food so I can't take food and talk for Refund Money

                So I experienced this service
                PVR Cinemas customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vinay Kumar Nataraja
                  Apr 14, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Amount is deducted and booking ID is also created. But not able to download the tickets.

                  Amount is deducted and order ID is also created. But not able to download the tickets from PVR app.
                  Date of booking: 14.04.2022
                  I did the following:
                  1. Installed the pvr cinemas app.
                  2. Navigate to "My Bookings"
                  3. But not able to see the booked ticket.

                  I booked ticket for KGF:2 on Sunday [17/04/2022] at PVR:Orion Mall, Bangalore.

                  Details of Booking:

                  Please help...
                  +1 photos
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy
                  S
                  Sv shirish
                  from Bengaluru, Karnataka
                  Apr 14, 2022
                  Report
                  Copy

                  First I booked 2 tickets for KGF chapter 2 for 15th April show 11.30 am on 14th April in PVR app. I selected the 2 seats of 800 rs each and went to payment gateway entered my opt and my bank account got debited but my pvr app says session time expired. Again the same seats which I booked earlier were available and again I made the payment and my bank account got debited but I did not get the seats. I request to kindly refund my money as I did not get the tickets confirmation.
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Stevensagi
                    from Bengaluru, Karnataka
                    Apr 14, 2022
                    Report
                    Copy

                    Me along with my friends booked tickets for multiverse of madness through the PVR app and amount was paid successfully but we did not receive any confirmation and also the seats that we booked were also not reserved. Now I am at loss. Please look into it
                    PVR Cinemas customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      DevanshM
                      from Mumbai, Maharashtra
                      Apr 14, 2022
                      Report
                      Copy

                      I had booked 2 tickets for kgf 2 through the app the money got deduct and I have been not shown the tickets in the app neither I have received a message
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Ravi. Kgta
                        from Bengaluru, Karnataka
                        Apr 14, 2022
                        Report
                        Copy

                        Address: Lb nager hydarabad

                        I have booked 2 tickets for RRR in pvr musarmabagh for 11 30 show. I have not recived confirmation but money has cridited to pvr. Find attached invoice
                        +1 photos
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vermajichandan
                          Apr 14, 2022
                          Report
                          Copy

                          Booking ticket for kgf2 on 14 April 2022. Paid 371 rupees via phonepe. Transaction successful. But a pop up of '' please wait" was shown and after few minutes session expired popup came.
                          Please make my refund as soon as possible.
                          +1 photos
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vermajichandan
                            Apr 14, 2022
                            Report
                            Copy

                            Booking ticket for kgf2 on 14 April 2022. Paid 371 rupees via phonepe. But a pop up of '' please wait" was shown and after few minutes session expired popup came.
                            Please make my refund as soon as possible.
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              akash2119
                              Apr 14, 2022
                              Report
                              Copy

                              Address: 1st main 5 cross devinagar Bengaluru -94, opp to srinivasa wines
                              Website: PVR app

                              Hi,
                              The sum 1021 rupees has been debited from my account.
                              I have not received any confirmation regarding the ticket
                              And there is no proper customer support from your side.
                              I kindly request you to arrange an call back or respond to my query.
                              And give me clear picture of my ticket.
                              Please do the needful as soon as possible.
                              +1 photos
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Bapu D Puneeth Kumar
                                from Bengaluru, Karnataka
                                Apr 14, 2022
                                Report
                                Copy

                                Hi
                                I have booked movie tickets for KGF CHAPTER 2 but the money is deducted but i have not received any SMS or Email regarding the tickets
                                I have informed you guys about but no response from ur side it's unbelievable
                                +2 photos
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rajveer772
                                  from Ujjain, Madhya Pradesh
                                  Apr 14, 2022
                                  Report
                                  Copy

                                  I book the tickets through their application pvr my payment was sent though UPI rs 231.86 but I did not recieve any configuration About tickets .
                                  +1 photos
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Apr 14, 2022
                                  Updated by rajveer772                                   Please update ASAP and money refund
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sreedhar Lakshman
                                    from Vellore, Tamil Nadu
                                    Apr 14, 2022
                                    Report
                                    Copy

                                    Address: Latteri-632202

                                    I booked two ticket for KGF2 on 13th April amount deducted but I did not got ticket confirmation .
                                    +1 photos
                                    PVR Cinemas customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anmol Bakshi
                                      Apr 14, 2022
                                      Report
                                      Copy

                                      Address: Mayur Vihar

                                      I booked a ticket for movie Mobious on 14 april for the show on 14th April in PVR logic but didn't get any confirmation
                                      So i tried to book another and same happened
                                      Money for both is debited
                                      Please help refund as early as possible
                                      PVR Cinemas customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Vela Cinema
                                        1
                                        (3)
                                        Big Cinemas
                                        1.9
                                        (127)
                                        Tivoli Cinema
                                        1.5
                                        (7)