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PVR Cinemas Complaints & Reviews

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1.6
Updated: Jan 2, 2026
Complaints 2481
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790
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1691
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PVR Cinemas reviews & complaints page 43

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P
Pranjal54
Apr 14, 2022
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Address: FLAT NO G1 , PLOT NO 7, SECTOR 2A VASHALI , GHAZIABAD , UTTAR PRADESH

Today i booked tickets for the upcoming film doctor strange in the multiverse of madness on 7 th may at 11.50 am show in mahagun metro mall ghaziabad uttar pradesh but didn't receive tickets yet on my text message
PVR Cinemas customer support has been notified about the posted complaint.
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    Mounikaaa
    Apr 14, 2022
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    On[protected] I had booked tickets for rrr show..after several tries my money got deducted but they have shown a message session got expired.And I have sent so many mails along with proof of payment.and pinged in wtspp and also contacted through their app but they haven't responded to me yet.please refund my money 600 asap and respond to me via email
    PVR Cinemas customer support has been notified about the posted complaint.
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      S
      Shwet7788
      from Pune, Maharashtra
      Apr 14, 2022
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      Address: Pune, Pune, Maharashtra
      Website: www.pvrcinemas.com/nowshowing/Pune

      My name is Shwet Kumar and I have booked tickets on PVR application on 14th April for 11:50 PM show and i have paid the amount 1432.72 and i have not received any booking confirmation which is to be shown on PVR application. So still it’s 6 PM i wanted to get confirmation or else refund of money.

      Phone no- [protected]
      Location- Pavallion Mall Pune
      PVR Cinemas customer support has been notified about the posted complaint.
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        V
        Venkatbathini
        from Hyderabad, Andhra Pradesh
        Apr 14, 2022
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        Booked tickets for kgf 2 on 13-04-22 money deducted but tickets not booked.
        PVR Cinemas customer support has been notified about the posted complaint.
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          V
          Vis1234
          from Rourkela, Odisha
          Apr 14, 2022
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          I have booked movie tickets for kgf twice but not received any tickets but amount deducted both times from my account. So please refund my money
          PVR Cinemas customer support has been notified about the posted complaint.
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            V
            Vaishnavnagarjuna
            Apr 14, 2022
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            Money is deducted but tickets are not booked plz resolve the issue
            PVR Cinemas customer support has been notified about the posted complaint.
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              N
              nishitha oduri
              Apr 14, 2022
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              Resolved

              I've booked a movie ticket dated 16th April 3:55pm show. Although, my payment got deducted and was successful through UPI, I didn't receive any ticket confirmation email from PVR, nor did I receive any response upon submitting this issue to the PVR authorities.
              Requesting for a refund ASAP. attached my payment details for reference. Please resolve this issue ASAP
              Apr 14, 2022
              Complaint marked as Resolved 
              Amount Refunded
              PVR Cinemas customer support has been notified about the posted complaint.
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              I'll book 2 tickets for kgf 2 movie in chennai Perambur S2 show time 10.30pm my booking seat num g1 and g2 but I'm nt received confirmation tickets. But money also deducted. I hav nt received my money. Please help me.
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                R
                Ramam Goga
                Apr 14, 2022
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                Address: Site no 29 pruthvi layout near g b ramaya layout, Channasandra
                Website: PVR MOBILE APP

                Today morning I tried to book movie tickets two times in bangalore VR MALL THROUGH PVR MOBILE APP .that two times after deduction amount transaction unsuccessful I am giving transaction details
                [protected] for 806.8rupees & vochers
                [protected] for 245.44 rupee & vochers
                Mobile number [protected]
                Please refund my amount and vochers
                PVR Cinemas customer support has been notified about the posted complaint.
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                  V
                  Vansh Pasricha
                  Apr 14, 2022
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                  I have booked the tickets for the movie KGF CHAPTER 2 for the Saturday show of 9 50 at PVR cinemas Bareilly
                  Money has been deducted from my account and recieved by the merchant(PVRCINEMAS) but I have not received the tickets
                  I have mailed the authority about the same but there is no response till date
                  I have also called the helpline number [protected] but they are not picking up the call
                  Please look into the matter
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Apr 14, 2022
                  Updated by Vansh Pasricha                   I have also dialled the number given at the end of this page but they are not picking up the call
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                    A
                    Aravindan1234
                    Apr 14, 2022
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                    I had booked 5 tickets for KGF Chapter 2 for Sunday morning (April 17, 2022). Till now I haven't recieved the ticket and money also not refunded. Kindly clarify.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      H
                      Harish Kumar 1989
                      Apr 14, 2022
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                      I've booked ticket in pvr app, amount git debited from account but in book list I've not seen any tickets nor I didn't receive any message
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        L
                        Lipika16
                        from Pune, Maharashtra
                        Apr 14, 2022
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                        Booked a ticket today with my PVR app. Money was deducted, coupons were redeemed but no ticket was generated with an error something gone wrong.
                        Now PVR is not refunding the money and there is no way to reach the customer care.
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          P
                          Panneersolai
                          Apr 14, 2022
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                          Address: Coimbatore

                          Hi
                          I tried booking the ticket on yesterday on PVR cinemas, end of the transaction ticket didn’t get booked but money got deducted. No one is responding on the same

                          Enclosed Paytm reference for the same
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            JagadeshGuptha
                            from Chennai, Tamil Nadu
                            Apr 14, 2022
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                            Resolved

                            I have tried to book the ticket for Beast 6 tickets and along with Chat items on 14Apr2022 01:00 PM. Transaction is completed and amount got deducted, but ticket is not confirmed. Total amount Rs. 2645.44. Pls. help to refund for the same.
                            Name - B Jagadesh Guptha
                            My contact number - [protected]
                            Jun 20, 2022
                            Complaint marked as Resolved 
                            It got refunded next day
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              PavuluriVivek
                              Apr 14, 2022
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                              I have booked tickets of KGF2 movie this afternoon at 2:59PM.

                              Money was deducted but tickets not booked and details of it are not shared.

                              Booked the tickets at PVR Cinemas, Guntur for 8:20AM (15Apr, 2022).
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                Pawan Kumar Kaundal
                                from Panchkula, Haryana
                                Apr 14, 2022
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                                Address: D5-12 SF DLF Valley Panchkula Haryana

                                I booked 4 tickets of KGF Chapter2 for 14 April 2022 from PVR Cinemas App in PVR City Centre, Zirakpur. The seats booking notification didn't came but the money got deducted from bank account. I want refund.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  H
                                  Harshitha B N
                                  Apr 14, 2022
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                                  Address: Bangalore

                                  I tried to book the ticket for kgf chapter2 in pvr cinemas bangalore mobile app on 14th april 2022, while doing the booking the amount of Rs 411 is deducted but ticket not confirmed. Please refund my amount back.
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    rakshit1512
                                    from Jalandhar, Punjab
                                    Apr 14, 2022
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                                    I booked ticket at PVR app but didn't recieved the ticket as session was expired but it charged me complete money and refund is also not issued. Kindly help me with my refund.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      S
                                      Sudhakar Nathan
                                      Apr 14, 2022
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                                      My son has made a booking with PVR VELACHERY CHENNAI for the movie beast from my login no [protected] using my credit card ending with 1741 from bank of maharashtra which is the name of SUDHAKAR A 3 times each time Rs 1300 deducted total of Rs 3900 was deducted again he used my debit card ending with 6589 from ICICI bank for Rs 1300 all these amounts were deducted but the tickets did get booked hence we request u refund the debited amount
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        ALPESH RABARI
                                        Apr 14, 2022
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                                        Today I am going to watch movies KGF 2 at Anand I ordered food before start the show and also paid full money for food after interwel finish 1 hour done but no any person give me food also I am hungry but after 1 hours of interwel person come with food so I can't take food and talk for Refund Money

                                        So I experienced this service
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