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PVR Cinemas Complaints & Reviews

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Updated: Apr 7, 2026
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PVR Cinemas reviews & complaints page 44

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P
PavuluriVivek
Apr 14, 2022
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I have booked tickets of KGF2 movie this afternoon at 2:59PM.

Money was deducted but tickets not booked and details of it are not shared.

Booked the tickets at PVR Cinemas, Guntur for 8:20AM (15Apr, 2022).
PVR Cinemas customer support has been notified about the posted complaint.
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    Pawan Kumar Kaundal
    from Panchkula, Haryana
    Apr 14, 2022
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    Address: D5-12 SF DLF Valley Panchkula Haryana

    I booked 4 tickets of KGF Chapter2 for 14 April 2022 from PVR Cinemas App in PVR City Centre, Zirakpur. The seats booking notification didn't came but the money got deducted from bank account. I want refund.
    PVR Cinemas customer support has been notified about the posted complaint.
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      Harshitha B N
      Apr 14, 2022
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      Address: Bangalore

      I tried to book the ticket for kgf chapter2 in pvr cinemas bangalore mobile app on 14th april 2022, while doing the booking the amount of Rs 411 is deducted but ticket not confirmed. Please refund my amount back.
      PVR Cinemas customer support has been notified about the posted complaint.
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        rakshit1512
        from Jalandhar, Punjab
        Apr 14, 2022
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        I booked ticket at PVR app but didn't recieved the ticket as session was expired but it charged me complete money and refund is also not issued. Kindly help me with my refund.
        PVR Cinemas customer support has been notified about the posted complaint.
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          S
          Sudhakar Nathan
          Apr 14, 2022
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          My son has made a booking with PVR VELACHERY CHENNAI for the movie beast from my login no [protected] using my credit card ending with 1741 from bank of maharashtra which is the name of SUDHAKAR A 3 times each time Rs 1300 deducted total of Rs 3900 was deducted again he used my debit card ending with 6589 from ICICI bank for Rs 1300 all these amounts were deducted but the tickets did get booked hence we request u refund the debited amount
          PVR Cinemas customer support has been notified about the posted complaint.
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            ALPESH RABARI
            Apr 14, 2022
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            Today I am going to watch movies KGF 2 at Anand I ordered food before start the show and also paid full money for food after interwel finish 1 hour done but no any person give me food also I am hungry but after 1 hours of interwel person come with food so I can't take food and talk for Refund Money

            So I experienced this service
            PVR Cinemas customer support has been notified about the posted complaint.
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              Vinay Kumar Nataraja
              Apr 14, 2022
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              Amount is deducted and booking ID is also created. But not able to download the tickets.

              Amount is deducted and order ID is also created. But not able to download the tickets from PVR app.
              Date of booking: 14.04.2022
              I did the following:
              1. Installed the pvr cinemas app.
              2. Navigate to "My Bookings"
              3. But not able to see the booked ticket.

              I booked ticket for KGF:2 on Sunday [17/04/2022] at PVR:Orion Mall, Bangalore.

              Details of Booking:

              Please help...
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              S
              Sv shirish
              from Bengaluru, Karnataka
              Apr 14, 2022
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              First I booked 2 tickets for KGF chapter 2 for 15th April show 11.30 am on 14th April in PVR app. I selected the 2 seats of 800 rs each and went to payment gateway entered my opt and my bank account got debited but my pvr app says session time expired. Again the same seats which I booked earlier were available and again I made the payment and my bank account got debited but I did not get the seats. I request to kindly refund my money as I did not get the tickets confirmation.
              PVR Cinemas customer support has been notified about the posted complaint.
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                S
                Stevensagi
                from Bengaluru, Karnataka
                Apr 14, 2022
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                Me along with my friends booked tickets for multiverse of madness through the PVR app and amount was paid successfully but we did not receive any confirmation and also the seats that we booked were also not reserved. Now I am at loss. Please look into it
                PVR Cinemas customer support has been notified about the posted complaint.
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                  D
                  DevanshM
                  from Mumbai, Maharashtra
                  Apr 14, 2022
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                  I had booked 2 tickets for kgf 2 through the app the money got deduct and I have been not shown the tickets in the app neither I have received a message
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    R
                    Ravi. Kgta
                    from Bengaluru, Karnataka
                    Apr 14, 2022
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                    Address: Lb nager hydarabad

                    I have booked 2 tickets for RRR in pvr musarmabagh for 11 30 show. I have not recived confirmation but money has cridited to pvr. Find attached invoice
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      Vermajichandan
                      Apr 14, 2022
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                      Booking ticket for kgf2 on 14 April 2022. Paid 371 rupees via phonepe. Transaction successful. But a pop up of '' please wait" was shown and after few minutes session expired popup came.
                      Please make my refund as soon as possible.
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        Vermajichandan
                        Apr 14, 2022
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                        Booking ticket for kgf2 on 14 April 2022. Paid 371 rupees via phonepe. But a pop up of '' please wait" was shown and after few minutes session expired popup came.
                        Please make my refund as soon as possible.
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          akash2119
                          Apr 14, 2022
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                          Address: 1st main 5 cross devinagar Bengaluru -94, opp to srinivasa wines
                          Website: PVR app

                          Hi,
                          The sum 1021 rupees has been debited from my account.
                          I have not received any confirmation regarding the ticket
                          And there is no proper customer support from your side.
                          I kindly request you to arrange an call back or respond to my query.
                          And give me clear picture of my ticket.
                          Please do the needful as soon as possible.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            Bapu D Puneeth Kumar
                            from Bengaluru, Karnataka
                            Apr 14, 2022
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                            Hi
                            I have booked movie tickets for KGF CHAPTER 2 but the money is deducted but i have not received any SMS or Email regarding the tickets
                            I have informed you guys about but no response from ur side it's unbelievable
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              rajveer772
                              from Ujjain, Madhya Pradesh
                              Apr 14, 2022
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                              I book the tickets through their application pvr my payment was sent though UPI rs 231.86 but I did not recieve any configuration About tickets .
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Apr 14, 2022
                              Updated by rajveer772
                              Please update ASAP and money refund
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                                S
                                Sreedhar Lakshman
                                from Vellore, Tamil Nadu
                                Apr 14, 2022
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                                Address: Latteri-632202

                                I booked two ticket for KGF2 on 13th April amount deducted but I did not got ticket confirmation .
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  Anmol Bakshi
                                  Apr 14, 2022
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                                  Address: Mayur Vihar

                                  I booked a ticket for movie Mobious on 14 april for the show on 14th April in PVR logic but didn't get any confirmation
                                  So i tried to book another and same happened
                                  Money for both is debited
                                  Please help refund as early as possible
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    A
                                    amitnarayan2784
                                    from New Delhi, Delhi
                                    Apr 14, 2022
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                                    Website: [email protected]

                                    I have booked the 10 tickets yesterday night in two shots for KGF Chapter 2, amount is deducted but tickets are not booked yet.

                                    Amount deducted : 2277.30 dated 14th Apr'22 @12.30am (Txn ID : [protected])
                                    Amount deducted : 2427.30 dated 14th Apr'22 @12.34am (Txn ID : [protected])
                                    Total Deducted amount : Rs.4704.6

                                    Tried customer care number multiple times but it is busy continuously.
                                    Please look into this and help in refunding my deducted amount

                                    Please help on this quickly

                                    Contact no: [protected]
                                    Mail id: amit.[protected]@gmail.com
                                    PVR Cinemas customer support has been notified about the posted complaint.
                                    Apr 14, 2022
                                    Updated by amitnarayan2784
                                    Please help as still refund is not credited in account
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                                      Rscandy
                                      from Manali, Tamil Nadu
                                      Apr 14, 2022
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                                      Yesterday Only debited cash Rs. 866 but ticket not bokked
                                      UPI REF[protected]
                                      so please refund my money
                                      This is very important money..
                                      PVR Cinemas customer support has been notified about the posted complaint.
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