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PVR Cinemas Complaints & Reviews

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Last updated Apr 22, 2024
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PVR Cinemas reviews & complaints page 44

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N
narayanamudireddy
from Bengaluru, Karnataka
Apr 13, 2022
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Need refund

Address:Bangalore

I have tried to book the tickets pvr Orion uptown mall, Bangalore via gpay, amount got deducted, but ticket are not booked, details are given below
Name: narayana Mudireddy
Phone: [protected]
Email: [protected]@gmail.com
UPI Translation Id:[protected]
I request you to arrange the refund: Rs 2045.44...
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V
Vaishnavnagarjuna
Apr 13, 2022
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Money refundable

Money is deducted but tickets are not booked...
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S
SETHU J
from Bengaluru, Karnataka
Apr 13, 2022
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Ticket not booked but voucher amount is deducted

I was booking the tickets for KGF chapter 2 in Orion mall Bengaluru. Audi 11 1.30 pm show seat no d13. I was in the payment section and chose gyftr option and applied. It was showing please wait for 2-3 mins and then it came again to same screen. And when I applied the code it is showing code already used. I request you to look into the matter and please do the needful ASAP. It was gift card amounted 500....
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V
venkat41319
from Chennai, Tamil Nadu
Apr 13, 2022
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Booking not confirmed but amount debited

Address:Grand mall, Velachery

Hi sir,
I booked 3 tickets through PVR app.
For,
Movie name: kgf 2
Date: 17/04/2022
Show timing: 11:00 AM
Booking not confirmed yet but amount of rs.650.22 is debited reference no:[protected]. I'm attaching the transaction screenshot for the amount debited, dated on 13/04/2022.
So please refund my amount debited as soon as possible.

Thank you...
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P
Pratik kumar Singh k
Apr 13, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from bank account but ticket not booked

Was booking ticket for the Movie Doctor Strange in the Multiverse of Madness on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number many times but no one picked the call and there has been no message or call or even email from PVR side.

Booking date :13 April 2022
Amount deducted : 500.46

Mobile number : [protected]( PVR account linked with...
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A
Abhinash Topno
from Rourkela, Odisha
Apr 13, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Money Got Deducted ,But Booking not confirmed

Address:Rourkela

I tried to Book 4 tickets for KGF 2 at PVR Rourkela Forum Galleria for 16th April 10 AM show, Money got deducted while booking through app .but bookng failed, so attempted twice & again it got deducted and booking didnt confirmed, So if tickets can be confirmed Plz refund one transaction and confirm the other, I am attaching the payment reference the amount is 1151.04 for 4 tickets...
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Prushotham arumugam
Apr 13, 2022
Apr 15, 2022
This thread was updated on Apr 15, 2022
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Payment success but ticket not booked

When trying to book the ticket payment was a success but the ticket was not booked and no further information and not able to contact customer care of pvr. Not sure how to get the refund...
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S
Sowmiya Jeff
Apr 13, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
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Amount deducted but transaction failed

I booked two tickets through PVR mobile application for the show of KGF Chapter 2 at SPI S2 PERAMBUR CHENNAI. Amount for the tickets was INR 433.48 and same was paid through paytm. The amount was deducted from my account but the ticket booking failed....
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Y
yash_lucifer
Apr 13, 2022
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Amount deducted but tickets didn't get book

I tried to book movie tickets using pvr official app but it didn't get book. And the money got deducted from the account and still it hasn't been credited to my account yet. Please let me know how much time will it take....
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Address:bangalore

I tried booking tickets for KGF-2 on 13th April 2022 through PVR website, but amount got deducted and ticket did not confirmed

As first transaction was not confirmed i tried again for 2nd transaction where second transaction also failed. details are given below.

Transaction - 1

Rs.3064.32 spent on POS/Ecom using IB Debit card on 13/04/22 16:48 at PVR LIMITED NOIDA from Ac:XXX772790. IndianBankbr...
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Address:Anjanapura, bangalore

I tried booking tickets for KGF-2 on 13th April 2022 through PVR website, but amount got deducted and ticket did not confirmed

As first transaction was not confirmed i tried again for 2nd transaction where second transaction also failed. details are given below.

Transaction - 1

Rs.3064.32 spent on POS/Ecom using IB Debit card on 13/04/22 16:48 at PVR LIMITED NOIDA from Ac:XXX772790. IndianBankbr...
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S
saikumar345
Apr 13, 2022
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PVR Money Deducted

13/04/2022
[protected]
i have booked a movie tickets through the pvr online booking. the money was deducted, but the tickets were not booked and money is not refunded. can you check on this asap. transaction id: vega[protected]

i request a refund of amount....
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Hi I tried booking 4 tickets for KGF 2 Tamil at SPI Theygaraja, Chennai at 16th April 8:00 A.M.

The payment got successfully transferred through gpay but i got a session expired error and and didnt get any tickets for the movie. I cant even get a refund as their consumer care numbers are always busy.

Kindly refund the amount as soon as possible...
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H
Harshbrahmbhatt6566
from Udaipur, Rajasthan
Apr 13, 2022
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Money deduction no tickets

I ordered 2 tickits for kgf 16th april friday 8.00am show money paid via phone pay
Phonepay is showing money's been deducted my bank too showing same
Pvr app is not showing anything at all instead showing me to book new tickits
Been trying to call them on customer care no answer at all
My utr[protected]
Money deducted 411.92

Plz help...
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N
Naveenkotakonda
from Hyderabad, Andhra Pradesh
Apr 13, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
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Amount deducted for ticket booking but booking confirmation not received

Website:www.pvrcinemas.com

Hii Team,

I have booked tickets for KGF 2 movie on PVR website and the amount got deducted from my account but i did not receive the ticket confirmation or ticket details to my email or my mobile....
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H
Hari291196
Apr 13, 2022
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No refund

Address:Gurgram

I booked ticket and amount debited from my account and i didn't receive the ticket...
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A
Akil Murugan
from Chennai, Tamil Nadu
Apr 13, 2022
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Amount debited tickets not booked

Hi Team,
Today i have booked KGF2 movie for upcoming show for Saturday 2.35pm after the payment amount was debited but ticket not booked
Please help on this quickly
Contact no:[protected]
Mail id: [protected]@gmail.com...
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R
Rithik Raj
Apr 13, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked but amount deducted

I booked ticket on PVR cinemas on 13 April 2022 and the amount of rupees 300 was deducted but I haven't received any ticket and it is not booked...
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E
en2kay
from Shimoga, Karnataka
Apr 13, 2022
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Ticket window not opened for kgf2 even a day prior

Address:Bangalore

Even one day prior window is notnppened for kgf2 movie.

Worst part is none of the numbers are working and no one is picking on the customer care.

Ridiculous service.

Plz suggest what is the issue for not releasing kannada movies in bangalore....
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Shivam khanduri
from Faridabad, Haryana
Apr 13, 2022
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I'm complaining about money deducted from my account but ticket not booked

Sir, today morning I try to book kgf 2 ticket, money deducted from my account but ticket not booked. Pl help me asap....
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