Submit a Complaint
Claimed

PVR Cinemas Complaints & Reviews

www.pvrcinemas.com
1.6
Updated: Aug 27, 2026
Complaints 2492
Resolved
792
Unresolved
1700
So far, so good. PVR Cinemas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PVR Cinemas will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Cinema
PVR Cinemas

PVR Cinemas reviews & complaints page 44

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Syed eshan ali
from Bareilly, Uttar Pradesh
May 4, 2022
Report
Copy

Address: Syed Eshan Ali h no. 107 Chand Manzel semal Khera shahmatganj old city Bareilly

Mentally Harassment
PVR Cinemas customer support has been notified about the posted complaint.
View replies
Refund my money
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Navik1818
    from Bilaspur, Chhattisgarh
    May 3, 2022
    Report
    Copy

    Address: Bilaspur Rama Magnato Mall

    I was on my way to watch movie Jursey in PVR-Bilaspur after work. I reached the enterance 5-mins before the scheduled time of the start of movie. There’s this regular security check, where they never allow you to outside food in cinema hall. A rule which we all have gotten used to. But what I never knew is that PVR also has rule which doesn’t allow you to carry your laptops inside the theater. The worst part is that the staff there are very rude. They will point you the rule written somewhere on some wall saying carrying laptops inside the theatre is prohibited.
    I was ok with that . So I asked them where I can submit my laptop. The staff rudely told me that give us in writing that management will not be responsible for the loss of the laptop .
    They person behaved so rudely with us and literally said bad words to us.
    PVR Cinemas customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sowmya Nair
      May 3, 2022
      Report
      Copy

      Address: Celebration Mall
      Website: consumercomplaint.In

      I have done double payment for my food item and they said I will get the refund soon but I didn't get it yet
      This is the transaction ID 5844943
      Plz help me and provide me with the refund
      PVR Cinemas customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sowmya Nair
        May 3, 2022
        Report
        Copy

        Address: Celebration mall

        I have done double payment for my food item and they said I will get the refund soon but I didn't get it yet.
        This is the transaction ID 5844943
        PVR Cinemas customer support has been notified about the posted complaint.
        May 03, 2022
        Updated by Sowmya Nair         Plz help
        May 03, 2022
        Updated by Sowmya Nair         When Did I get the refund
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          Indian_79
          May 2, 2022
          Report
          Copy

          Pvr dehradun beverage desk guys are overcharging us in the name following covid protocol for not issuing physical bills. Upon denying giving phone numbers (because they send unwamted sms later) physical bill was nor delivered. Upon asking forceabily the guy has overcharged and was unable to exlain the bill details. Desk incharge ajay. Reporting manager paras was defending him labelling as a mistake instead of accepting as a deliberate attempt. Bill no: 0030547 (dated 02/05/2022). Pvr portal to accept complaints not working. Covid has already caused so much pain to society and pvr is increasing that agony of people minting black money under the shadow of covid. Shamefull, pathetic. They refunded the money but the amount from they have made in covid protocol shadow is enormous.
          Physical bills shall be made available till the covid protocols are relaxed.
          PVR Cinemas customer support has been notified about the posted complaint.
          May 02, 2022
          Updated by Indian_79           pvr portal for accepting complaints not working !!

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            browny
            from Chengam, Tamil Nadu
            May 2, 2022
            Report
            Copy

            Hi.. This is Anupriya.. Today I visited PVR CINEMAS in Vega City Mall, Banergetta road, I paid Extra Rs.100 for getting popcorn.. For Rs.280 I paid 380 by mistakenly.. Pls consider this and try to refund back..
            PVR Cinemas customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bhuvaneshg
              from Chennai, Tamil Nadu
              May 1, 2022
              Report
              Copy

              Address: Pvr chennai

              On 13/4/2022 I try to book ticket and food using PVR app. But the transaction is failed and no tickets where booked... In that failed transaction I have try to redeemed ₹50 coupon which I earned with my earlier transaction. Since no ticket booked the voucher suppose to refund but so far it is not refunded. I already raise complain and feedback in pvr app so far no resolution provided..
              My details: [protected]@gmail.com
              Phone: [protected]
              PVR Cinemas customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                suhas2906
                from Vijayawada, Andhra Pradesh
                May 1, 2022
                Report
                Copy

                I have booked 3 tickets at PVR Vijayawada for RRR Mar 1st, 3:45pm show through PVR app. Money got deducted but I have not received tickets.
                PVR Cinemas customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  nitin barot
                  from Vadodara, Gujarat
                  May 1, 2022
                  Report
                  Copy

                  Address: 31,suncity Paradise,manjalpur,vadodara,

                  Please 😌 find the my payment TRN FOR booking even i don't get booking confirmation
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shinchan19
                    from Jalandhar, Punjab
                    Apr 30, 2022
                    Report
                    Copy

                    Address: Jalandhar

                    Today[protected] I've booked 4 tickets, I paid 1394 via UPI, But no booking is showing in my account. They didn't send any notification about payment errors or ticket booking confirmation.
                    PVR Cinemas customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kirstew23
                      Apr 29, 2022
                      Report
                      Copy

                      Not really here. to complain but I just want to see if the company is responding in this kind of situation. you are doing good guys, it is like playing in an online casino like in casinodaysindia.com
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bharadwaj kadapa
                        Apr 29, 2022
                        Report
                        Copy

                        Address: Bangalore
                        Website: PVR APP

                        I have paid for Acharya Movie tickets through Phonepe.Payment was successful, but ticket was not generated...
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Manisha Dhawan
                          Apr 29, 2022
                          Report
                          Copy

                          Address: Pacific pvr

                          Butther which they have used is not fresh and smells so bad.
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arya KR.
                            Apr 28, 2022
                            Report
                            Copy

                            I tried to book a ticket payment got deducted but booking not confirmed. I booked again and again money got deducted. Please initiate a refund of one transaction.
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              chandini arul kumar
                              Apr 27, 2022
                              Report
                              Copy

                              Address: Chennai

                              Booked tickets via pvr cinemas app on April 11th and made payment through gpay my money got debited from my account and tickets not booked waited for refund as it getting late complained to bank they said merchant not responding so refund cancelled and contact gpay customer care they said to contact merchant or bank. There's not even proper customer care for pvr. Please refund my money
                              UPI transaction ID:[protected]
                              Gpay transaction ID:CICAgOCDpLT-EG
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                RAJ JADAV
                                Apr 27, 2022
                                Report
                                Copy

                                I open the app but its not working properly and It’s take more time for open .
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  vuppati kranthi
                                  Apr 26, 2022
                                  Report
                                  Copy

                                  Address: Gachibowli

                                  Hello sir,
                                  My self kranthi, I had a bad experience while seeing movie on 26th of april, my booking is WFW3CGM, there are so many mosquitoes, I clicked some pics, but I didn’t expected this from PVR cinemas which is leading chain of screens in our state
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    pallavi langer
                                    Apr 25, 2022
                                    Report
                                    Copy

                                    Address: Pacific mall, dehradun

                                    I had come to pacific mall, dehradun on 25th Apr with my family. I asked for the combo offer for 2 pepsi, popcorn and nachos, which was being screened on the screening board. They refused me that it is not available and offered me 2 small Pepsi and small popcorn for Rs 870. I asked the manager named Mr Sunil and he was a confused manager just trying to cheat people. He misbehaved.
                                    Kindly take a note and take immediate action.
                                    Will put his photo and clipping of pvr dehradun on twitter, if not taken note of this incident...
                                    My ticket details r screening of movie on 25th Apr, 4.30pm show of RRR. Seat number J6, J7.
                                    PVR Cinemas customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Prathmesh yadav
                                      Apr 25, 2022
                                      Report
                                      Copy

                                      Address: Nagpure

                                      I had book the two ticket from the pvr cinema app the amount was deducted twice but no ticket i have got .please help me.
                                      PVR Cinemas customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Raj7007
                                        Apr 24, 2022
                                        Report
                                        Copy

                                        I bought the tickets for KGF2 today (24th April 2022) at PVR Bilaspur at Magneto mall.
                                        I was charged Rs. 1020 for 2 tickets for premium plus saying that it we are getting add-ons amounting Rs. 300 free. However the same was included in the bill. I requested to delete that cost because I won't be availing the add-ons but my request was forcely denied.
                                        I would request PVR cinemas to refund my add-ons charge of Rs.300. Please do the needful.
                                        PVR Cinemas customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          BookMyShow
                                          2.8
                                          (1543)
                                          Justickets
                                          3.7
                                          (583)
                                          Satyam Cineplexes
                                          1
                                          (6)