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1.6
Updated: Jan 2, 2026
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PVR Cinemas reviews & complaints page 46

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A
ANKIT MAURYA 8858380120
Apr 14, 2022
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I done a transaction of 1037.44 at pvr on 13 April... My money deducted from my credit card but the ticked is not booked
My registered mobile no. [protected]
Kindly solve my problem as soon as possible
PVR Cinemas customer support has been notified about the posted complaint.
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    I
    Imranbabu
    from Chennai, Tamil Nadu
    Apr 14, 2022
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    Address: no.34 k.s nager puzhal
    Website: Pvr cinemas

    Yesterday i am booking ticket kgf2
    Pvr app via, amount debit but ticket showing, pls return my payment orginal payment via, ref no UPI/P2M/[protected]/prvcinema/paytmpay
    PVR Cinemas customer support has been notified about the posted complaint.
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    Still not received my amount asap
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      A
      Ajith Vishal Mathi D
      Apr 14, 2022
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      Payment deducted but ticket not booked pvr cinema on 15th April at Palazzo IMAX. Please refund my amount.
      PVR Cinemas customer support has been notified about the posted complaint.
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        A
        Aayush094
        from AJMER, Rajasthan
        Apr 14, 2022
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        Address: Gurgaon

        Money deducted from my bank account but ticket not booked
        PVR Cinemas customer support has been notified about the posted complaint.
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          T
          Truevee
          Apr 14, 2022
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          I have booked three tickets for the movie kgf chapter 2. My money got debited but the tickets not got booked. I don't know what to do I have checked their website to complain on this and their helpline number and also tried on the mobile app of pvr but nothing worked. So I want my refund.
          PVR Cinemas customer support has been notified about the posted complaint.
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            B
            BEEMAN M
            Apr 14, 2022
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            Website: Pvr

            I booked the beast movie ticket for tomorrow (14.04.2022)4.00pm show seat no E7, E8 through internet banking in pvr mgf mall gurgaon (delhi-ncr) and my account is debited by payment successful but ticket is not booked (issued) my pvr app mobile no is [protected] (beeman m) kindly return my money back then only I able to book ticket for beast movie
            PVR Cinemas customer support has been notified about the posted complaint.
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              S
              SETHU J
              from Bengaluru, Karnataka
              Apr 13, 2022
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              Gift card money deducted but didn't get the confirmation of ticket

              Address: bangalore

              I was booking the tickets for KGF chapter 2 in Orion mall Bengaluru. Audi 11 1.30 pm show seat no d13. I was in the payment section and chose gyftr option and applied. It was showing please wait for 2-3 mins and then it came again to same screen. And when I applied the code it is showing code already used. I request you to look into the matter and please do the needful ASAP. It was gift card amounted 500. Please check your records for this...
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              BEEMAN M
              Apr 13, 2022
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              Address: 5F 54 nit Faridabad 121001

              I book beast movie ticket on 14.04.2022, 4.0 pm, seat no -E7, 8 show in mgf gurgaon mall through pvr mobile app and I paid through my tamilnad mercantile bank NetBanking and the amount is paid my account is deducted but ticket is not booked. Kindly send the booked ticket today itself or return my money back.
              Mobile no [protected]
              Name - Beeman M
              Mail - m.[protected]@gmail.com

              Herewith submitted my payment proof
              Dear Customer,
              Your shopping mall payment to PAYTM - ONE97 COMMUNICATION LI with reference no.38816036 for Rs.910.92 done successfully at Apr 13 2022 10:44PM - TMB
              PVR Cinemas customer support has been notified about the posted complaint.
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                P
                pscmazi
                from ROURKELA, Odisha
                Apr 13, 2022
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                Website: Www.pvrcinemas.com

                I have done booking of 2 tickets for KGF chaptor-2 and Rs 727 got deducted from my account but the ticket was not booked. I didn't got any message regarding the confirmation of ticket.
                PVR Cinemas customer support has been notified about the posted complaint.
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                  I
                  Ishaant jain
                  Apr 13, 2022
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                  Hello, i am trying to book tickets for movies through PVR app but amount is deducted 3 different times and tickets are not booked, also any message regarding same is not received by PVR. Please help me in getting my refund amt of total 4490.88 rupees. Also attaching screenshot below for transaction reference number.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    N
                    narayanamudireddy
                    from Bengaluru, Karnataka
                    Apr 13, 2022
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                    Address: Bangalore

                    I have tried to book the tickets pvr Orion uptown mall, Bangalore via gpay, amount got deducted, but ticket are not booked, details are given below
                    Name: narayana Mudireddy
                    Phone: [protected]
                    Email: [protected]@gmail.com
                    UPI Translation Id:[protected]
                    I request you to arrange the refund: Rs 2045.44
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      V
                      Vaishnavnagarjuna
                      Apr 13, 2022
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                      Money is deducted but tickets are not booked
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        S
                        SETHU J
                        from Bengaluru, Karnataka
                        Apr 13, 2022
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                        I was booking the tickets for KGF chapter 2 in Orion mall Bengaluru. Audi 11 1.30 pm show seat no d13. I was in the payment section and chose gyftr option and applied. It was showing please wait for 2-3 mins and then it came again to same screen. And when I applied the code it is showing code already used. I request you to look into the matter and please do the needful ASAP. It was gift card amounted 500.
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          V
                          venkat41319
                          from Chennai, Tamil Nadu
                          Apr 13, 2022
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                          Address: Grand mall, Velachery

                          Hi sir,
                          I booked 3 tickets through PVR app.
                          For,
                          Movie name: kgf 2
                          Date: 17/04/2022
                          Show timing: 11:00 AM
                          Booking not confirmed yet but amount of rs.650.22 is debited reference no:[protected]. I'm attaching the transaction screenshot for the amount debited, dated on 13/04/2022.
                          So please refund my amount debited as soon as possible.

                          Thank you
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            P
                            Pratik kumar Singh k
                            Apr 13, 2022
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                            Resolved

                            Was booking ticket for the Movie Doctor Strange in the Multiverse of Madness on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number many times but no one picked the call and there has been no message or call or even email from PVR side.

                            Booking date :13 April 2022
                            Amount deducted : 500.46

                            Mobile number : [protected]( PVR account linked with this number)
                            Apr 15, 2022
                            Complaint marked as Resolved 
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Apr 15, 2022
                            Updated by Pratik kumar Singh k                             Got my Money back. Thanks for the help
                            View replies
                            Was booking ticket for the Movie VIKRAM on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number but no one picked the call no message or call from their side
                            Amount deduct: 650.22
                            Screen: sathyam 8.05am Jun 05
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                              A
                              Abhinash Topno
                              from Rourkela, Odisha
                              Apr 13, 2022
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                              Address: Rourkela

                              I tried to Book 4 tickets for KGF 2 at PVR Rourkela Forum Galleria for 16th April 10 AM show, Money got deducted while booking through app .but bookng failed, so attempted twice & again it got deducted and booking didnt confirmed, So if tickets can be confirmed Plz refund one transaction and confirm the other, I am attaching the payment reference the amount is 1151.04 for 4 tickets
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Apr 13, 2022
                              Updated by Abhinash Topno                               so i paid two times 1151.04x2 =2302.08
                              plz refund the amount according to the attached transaction reference
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                                P
                                Prushotham arumugam
                                Apr 13, 2022
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                                When trying to book the ticket payment was a success but the ticket was not booked and no further information and not able to contact customer care of pvr. Not sure how to get the refund
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Apr 13, 2022
                                Updated by Prushotham arumugam                                 it was done via phonepe please find the image.

                                Apr 15, 2022
                                Updated by Prushotham arumugam                                 still no update, can you please share some contact number to contact PVR, Given number no response.
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                                  S
                                  Sowmiya Jeff
                                  Apr 13, 2022
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                                  I booked two tickets through PVR mobile application for the show of KGF Chapter 2 at SPI S2 PERAMBUR CHENNAI. Amount for the tickets was INR 433.48 and same was paid through paytm. The amount was deducted from my account but the ticket booking failed.
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Apr 14, 2022
                                  Updated by Sowmiya Jeff                                   Still didn't receive the refund
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                                    Y
                                    yash_lucifer
                                    Apr 13, 2022
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                                    I tried to book movie tickets using pvr official app but it didn't get book. And the money got deducted from the account and still it hasn't been credited to my account yet. Please let me know how much time will it take.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      M
                                      [email protected]
                                      Apr 13, 2022
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                                      Address: bangalore

                                      I tried booking tickets for KGF-2 on 13th April 2022 through PVR website, but amount got deducted and ticket did not confirmed

                                      As first transaction was not confirmed i tried again for 2nd transaction where second transaction also failed. details are given below.

                                      Transaction - 1

                                      Rs.3064.32 spent on POS/Ecom using IB Debit card on 13/04/22 16:48 at PVR LIMITED NOIDA from Ac:XXX772790. IndianBank

                                      Transaction - 2
                                      Transaction Alert: INR 3, 064.32 has been spent on your YES BANK Credit Card ending with 9916 at PTM*PVR LIMITED on[protected] at 05:11:55 pm.

                                      Kindly refund an total amount of Rs: 6, 128.64 immediately.
                                      PVR Cinemas customer support has been notified about the posted complaint.
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