PVR Cinemas Complaints & Reviews

The tickets are not generated even after making up the payments, pls check this issue and resolve this at the earliest.

Hi, i have been visiting pvr for a long time and recently the price of the products and commodities have tripled and the quality has gone down and we are liable to it, with the increasing taxes and inflation, it is very much over and the service is severely bad and the people there also eavesdropping to our little conversation, i don't why a single scoop of icecream is 130INR, very small bottle of cold coffee is 180INR and the Pepsi small is 225INR, even the water bottle is extremely over rated and not even a single product is near the MRP, it is above the sky and the show also not starts on time, it is always delayed accompanied by tons of ads and there is not even enough seating facility. Plz look into it immediately

I have paid Rs 997.44 for booking RRR cinema for 1.30pm show. Order ID:JASS[protected].Wallet Ref no:[protected].. Amount is deducted but no tickets is send. Please help me to get the ticket or refund my amount.

Mere acounts se paise kat gaye lekin ticket book nahi hua
17 April 22
07:20

Air conditioner is running but it's getting switched off while movie is running.

People are complaining about it but it's ignored by them.

I had observed several time same kind of electricity management or money saver technique.

You guys are charging 220 rupees for a movie and services are provided by the chain are the worst

Mall- IP mughal
City- Mughalsarai
State- Uttar Pradesh

I had booked ticket for kgf chapter 2 and booking was unsuccessful but amount was deducted but I tried booking again then also amount was deducted I got refund for only one unsuccessful booking I didn't get for other one

Recently i got 2 vouchers on 06th April 2022 in the i have used 1 voucher on 13th April 2022 on the same day i tried to use another voucher it showing as voucher already redeemed hoe is it possible without my confirmation how voucher can be used can you people help me in this issue pls provide me the details of voucher used i.e., in which account it is used and when???

Amount has been debited but tickets did not received! the payment was done via Google Pay. There is no customer support online I have tried all the phone numbers and email but nothing has been working. Please refund my amount as soon as possible!!!
Three tickets of 10:20 PM Beast movie show. 16/04/2022 at spi escape cinemas. Royapettah Chennai.

I buy a combo meal popcorn and pepsi worth 400 during intervel of 6:30pm show kgf 2 in Amritsar pvr cinema during this i make payment through online paytm, payment has deducted from my account to pvr portal but their staff denied that paymen not done and they suggesting me if you want to take this you have to pay again 400 rs other wise they dont accept yhat payment is deducted from my account to pvr even i show them the screen shot of payment done to pvr.. But they dont agree with that and covincing me to do again 400 rs. I am very disappointment by the behaviour of pvr Amritsar staff they are not coporate and they consume my money.. Its very bad experince i am facing at pvr Amritsar if they dont refund my money.. I understand that they are stolen my money.

I was trying to book ticket for kgf chapter 2 but booking was unsuccessful again I tried to Book ticket again it was unsuccessful but amount deducted twice and I didn't recieve refund

I booked tickets for kgf 2 and money got deducted but I didn't get any ticket. Payment reference number[protected]

At time of booking KGF 2 on 14/04/2022 through PVR App, amount deducted twice from my account but booking not confirm.. neither got refund. Please help To get refund

I was trying to book tickets for KGF 2 yesterday[protected] at PVR-EDM. I paid Rs.470.98 at 6:45 PM through my PAYTM Rupay debit card, my money was debited, and the page showed some error and tickets were not booked. As seats for KGF-2 was getting sold soon, so I paid again to book the tickets and the second time, the tickets were booked successfully. But my money was debited the first time. Please refund the same as when I spoke to Paytm customer care, they told me to contact you as the money is received by the merchant is showing there. I'm still trying to contact your customer care but I'm on hold. There's no way to reach you guys.

On 14/04/2022 at 1:59 pm I booked a ticket for KGF-2 using the pvrcinemas website. I had chosen the PVR theatre in Ampa Skywalk for a 3:00 pm show on 16/04/2022. But, after the transaction was completed there was no confirmation whether the seat was booked or not but the money had been deducted from my account. Kindly, resolve this issue as soon as possible or refund the money.

Terminal Owner Name : PVR LIMITED
Terminal ID : 70026141
Transaction number :[protected]
Amount : 216.74 rupees

I booked 4 tickets of movie RRR on 13/4/22 an amount of ₹1374.64 & a coupon on 50₹ got deducted from my account and tickets dint get booked. I tried calling pvr helpline number but no one is answering the calls. Please help me solving the issue.

I have buyed pvr gift cards in Amazon and i have tried to book tickets in pvr and the server got down and my gift card was redeemed and i did not receive tickets

I booked 4 tickets for kgf chapter 2 online from pvr cinemas.com. My money got deducted from the bank account..but i didn't get any message or email from pvr cinemas. No evidence of my booking in the website. Tried calling customer support but no one seems to be picking up my call. I'm from Hyderabad and tried booking for 6.45 p.m show at sujana forum Mall. My booking was done at 12.45 in the noon.
If you guys don't resolve my issue I'll got on social media.
My amount of 1567 bucks is now with you.

Revert back to me ASAP.
My number- [protected]

I booked movie tickets on 13th April through pvr app twice but amount deducted from my account and not received any tickets both times. So please arrange to refund my money. Thank you

I have booked my tickets through pvr app but i am nkt able to access my tickets nor there is any confirmation of my transaction

Sir yesterday around 7:00 pm, I booked Two tickets for kgf-2 for
Rs.433 /- on the show of Saturday 16 th April, 7:35 AM on, PVR Cinemas - Skywalk, Nelson Manickam Rd, Aminjikarai, Chennai, Tamil Nadu 600029 . The Transaction of the amount was done by Paytm UPI to PVR cinemas, the transaction from Paytm to PVR cinemas was successful and after to the successful transaction, the page returned to the PVR cinemas - Movie tickets App and it was rotating on the screen and after some time, the page showed that tranction was failed, then I checked my booking in PVR app, my ticket confirmation is not there, The money for my two tickets got debited from my UPI account on transaction from my Paytm account to PVR cinemas, But the ticket confirmation was not done or I cannot find the any status of my ticket through email, Message or through the PVR cinemas - Movie tickets app, Here below I attached the proof of the Transaction for the order of my two Tickets of Rs.433.48 /- from my Paytm UPI to PVR cinemas . (UPI Ref no[protected] .Kindly try to solve my problem as soon as possible and do the needful.