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1.6
Updated: Nov 21, 2025
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789
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PVR Cinemas reviews & complaints page 46

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S
SETHU J
from Bengaluru, Karnataka
Apr 13, 2022
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I was booking the tickets for KGF chapter 2 in Orion mall Bengaluru. Audi 11 1.30 pm show seat no d13. I was in the payment section and chose gyftr option and applied. It was showing please wait for 2-3 mins and then it came again to same screen. And when I applied the code it is showing code already used. I request you to look into the matter and please do the needful ASAP. It was gift card amounted 500.
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    V
    venkat41319
    from Chennai, Tamil Nadu
    Apr 13, 2022
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    Address: Grand mall, Velachery

    Hi sir,
    I booked 3 tickets through PVR app.
    For,
    Movie name: kgf 2
    Date: 17/04/2022
    Show timing: 11:00 AM
    Booking not confirmed yet but amount of rs.650.22 is debited reference no:[protected]. I'm attaching the transaction screenshot for the amount debited, dated on 13/04/2022.
    So please refund my amount debited as soon as possible.

    Thank you
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      P
      Pratik kumar Singh k
      Apr 13, 2022
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      Resolved

      Was booking ticket for the Movie Doctor Strange in the Multiverse of Madness on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number many times but no one picked the call and there has been no message or call or even email from PVR side.

      Booking date :13 April 2022
      Amount deducted : 500.46

      Mobile number : [protected]( PVR account linked with this number)
      Apr 15, 2022
      Complaint marked as Resolved 
      PVR Cinemas customer support has been notified about the posted complaint.
      Apr 15, 2022
      Updated by Pratik kumar Singh k       Got my Money back. Thanks for the help
      View replies
      Was booking ticket for the Movie VIKRAM on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number but no one picked the call no message or call from their side
      Amount deduct: 650.22
      Screen: sathyam 8.05am Jun 05
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        A
        Abhinash Topno
        from Rourkela, Odisha
        Apr 13, 2022
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        Address: Rourkela

        I tried to Book 4 tickets for KGF 2 at PVR Rourkela Forum Galleria for 16th April 10 AM show, Money got deducted while booking through app .but bookng failed, so attempted twice & again it got deducted and booking didnt confirmed, So if tickets can be confirmed Plz refund one transaction and confirm the other, I am attaching the payment reference the amount is 1151.04 for 4 tickets
        +2 photos
        PVR Cinemas customer support has been notified about the posted complaint.
        Apr 13, 2022
        Updated by Abhinash Topno         so i paid two times 1151.04x2 =2302.08
        plz refund the amount according to the attached transaction reference
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          P
          Prushotham arumugam
          Apr 13, 2022
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          When trying to book the ticket payment was a success but the ticket was not booked and no further information and not able to contact customer care of pvr. Not sure how to get the refund
          PVR Cinemas customer support has been notified about the posted complaint.
          Apr 13, 2022
          Updated by Prushotham arumugam           it was done via phonepe please find the image.

          Apr 15, 2022
          Updated by Prushotham arumugam           still no update, can you please share some contact number to contact PVR, Given number no response.
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            S
            Sowmiya Jeff
            Apr 13, 2022
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            I booked two tickets through PVR mobile application for the show of KGF Chapter 2 at SPI S2 PERAMBUR CHENNAI. Amount for the tickets was INR 433.48 and same was paid through paytm. The amount was deducted from my account but the ticket booking failed.
            +1 photos
            PVR Cinemas customer support has been notified about the posted complaint.
            Apr 14, 2022
            Updated by Sowmiya Jeff             Still didn't receive the refund
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              Y
              yash_lucifer
              Apr 13, 2022
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              I tried to book movie tickets using pvr official app but it didn't get book. And the money got deducted from the account and still it hasn't been credited to my account yet. Please let me know how much time will it take.
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                M
                [email protected]
                Apr 13, 2022
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                Address: bangalore

                I tried booking tickets for KGF-2 on 13th April 2022 through PVR website, but amount got deducted and ticket did not confirmed

                As first transaction was not confirmed i tried again for 2nd transaction where second transaction also failed. details are given below.

                Transaction - 1

                Rs.3064.32 spent on POS/Ecom using IB Debit card on 13/04/22 16:48 at PVR LIMITED NOIDA from Ac:XXX772790. IndianBank

                Transaction - 2
                Transaction Alert: INR 3, 064.32 has been spent on your YES BANK Credit Card ending with 9916 at PTM*PVR LIMITED on[protected] at 05:11:55 pm.

                Kindly refund an total amount of Rs: 6, 128.64 immediately.
                PVR Cinemas customer support has been notified about the posted complaint.
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                  M
                  [email protected]
                  Apr 13, 2022
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                  Address: Anjanapura, bangalore

                  I tried booking tickets for KGF-2 on 13th April 2022 through PVR website, but amount got deducted and ticket did not confirmed

                  As first transaction was not confirmed i tried again for 2nd transaction where second transaction also failed. details are given below.

                  Transaction - 1

                  Rs.3064.32 spent on POS/Ecom using IB Debit card on 13/04/22 16:48 at PVR LIMITED NOIDA from Ac:XXX772790. IndianBank

                  Transaction - 2
                  Transaction Alert: INR 3, 064.32 has been spent on your YES BANK Credit Card ending with 9916 at PTM*PVR LIMITED on[protected] at 05:11:55 pm.

                  Kindly refund an total amount of Rs: 6, 128.64 immediately.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    S
                    saikumar345
                    Apr 13, 2022
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                    13/04/2022
                    [protected]
                    i have booked a movie tickets through the pvr online booking. the money was deducted, but the tickets were not booked and money is not refunded. can you check on this asap. transaction id: vega[protected]

                    i request a refund of amount.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      S
                      Sanjay Pranao
                      Apr 13, 2022
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                      Hi I tried booking 4 tickets for KGF 2 Tamil at SPI Theygaraja, Chennai at 16th April 8:00 A.M.

                      The payment got successfully transferred through gpay but i got a session expired error and and didnt get any tickets for the movie. I cant even get a refund as their consumer care numbers are always busy.

                      Kindly refund the amount as soon as possible
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        H
                        Harshbrahmbhatt6566
                        from Udaipur, Rajasthan
                        Apr 13, 2022
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                        I ordered 2 tickits for kgf 16th april friday 8.00am show money paid via phone pay
                        Phonepay is showing money's been deducted my bank too showing same
                        Pvr app is not showing anything at all instead showing me to book new tickits
                        Been trying to call them on customer care no answer at all
                        My utr[protected]
                        Money deducted 411.92

                        Plz help
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                          N
                          Naveenkotakonda
                          from Hyderabad, Andhra Pradesh
                          Apr 13, 2022
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                          Website: www.pvrcinemas.com

                          Hii Team,

                          I have booked tickets for KGF 2 movie on PVR website and the amount got deducted from my account but i did not receive the ticket confirmation or ticket details to my email or my mobile.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                          I have also attached the screenshot of the amount that is deducted with transaction ID. PVR cinemas, Please refund the amount .

                          Amount deducted for ticket booking but booking confirmation not received - Comment #3985002 - Image #0
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                            H
                            Hari291196
                            Apr 13, 2022
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                            Address: Gurgram

                            I booked ticket and amount debited from my account and i didn't receive the ticket
                            +1 photos
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                              A
                              Akil Murugan
                              from Chennai, Tamil Nadu
                              Apr 13, 2022
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                              Hi Team,
                              Today i have booked KGF2 movie for upcoming show for Saturday 2.35pm after the payment amount was debited but ticket not booked
                              Please help on this quickly
                              Contact no:[protected]
                              Mail id: [protected]@gmail.com
                              +1 photos
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                                R
                                Rithik Raj
                                Apr 13, 2022
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                                Resolved

                                I booked ticket on PVR cinemas on 13 April 2022 and the amount of rupees 300 was deducted but I haven't received any ticket and it is not booked
                                +1 photos
                                Apr 13, 2022
                                Complaint marked as Resolved 
                                PVR Cinemas customer support has been notified about the posted complaint.
                                View replies
                                Hi this is mathan
                                Im book 2 tickets for kgf 2 in pvr app sunday 2.55 pm show
                                Amount deducted but i have not received tickets
                                Reply
                                Harish Kumar 1989's reply, Apr 14, 2022
                                I've same issue& customer care number is busy and no one responding
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                                  E
                                  en2kay
                                  from Shimoga, Karnataka
                                  Apr 13, 2022
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                                  Address: Bangalore

                                  Even one day prior window is notnppened for kgf2 movie.

                                  Worst part is none of the numbers are working and no one is picking on the customer care.

                                  Ridiculous service.

                                  Plz suggest what is the issue for not releasing kannada movies in bangalore.
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    S
                                    Shivam khanduri
                                    from Faridabad, Haryana
                                    Apr 13, 2022
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                                    Sir, today morning I try to book kgf 2 ticket, money deducted from my account but ticket not booked. Pl help me asap.
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                                      Y
                                      Yaash.p
                                      from Pune, Maharashtra
                                      Apr 13, 2022
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                                      Resolved

                                      Hi Sir / Madam
                                      I booked ticket for KGF 2 from PVR app on 11th April 2022 for 1 person
                                      I tried to book ticket for 2 times and both times Amount has beed debited Rs 399
                                      Total = 798Rs
                                      Please refund my amount As soon as possible
                                      Apr 14, 2022
                                      Complaint marked as Resolved 
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        M
                                        Mahi_S
                                        from Chennai, Tamil Nadu
                                        Apr 13, 2022
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                                        Address: Chennai

                                        I booked 3 tickets for beast movie via spi cinemas app the amount of Rs. 656 was deducted on[protected].49 p.m . In S2 cinemas perambur . Yet no confirmation was sent through email, text or what'sapp. It's not SHOWING in my bookings too. Kindly check for my bookings or refund the amount as soon as possible.
                                        PVR Cinemas customer support has been notified about the posted complaint.
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                                        Booked show :- 14/04/2022
                                        Timing :- 7.15 p.m
                                        Theatre :- S2 cinemas perambur

                                        Money deducted from my account but tickets not confirmed - Comment #3984262 - Image #0
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