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1.6
Updated: Sep 13, 2026
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PVR Cinemas reviews & complaints page 46

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A
Ashishtiru
Apr 17, 2022
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Hi Team, Im came to KGF movie, i was suffocating without ac i have informed to the staff but there is no result from them. I was came out snd sitting outside for air. Paying moneh and sitting out side with suffocating.
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    [email protected]
    Apr 17, 2022
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    Address: Arved transcube ranip

    After order of high court n superior authority theatre of arved transcube ranip have monopoly and not allowing us to take food which is against law kindly solve asap right now I am watching movie contact no [protected]
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      R
      ritesh9763
      from Pune Metropolitan Area, Maharashtra
      Apr 17, 2022
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      Address: Pune, Maharashtra

      I had booked ticket for a movie show at PVR PhoenixCity, Pune for 17th April 2022 at 12:30PM and the seat number was Audi-4, S-15 Recliner. Although they charged a premium price for the recliner seat, the seat was in fact broken and even after complaining to the staff the matter could not be resolved. I had to watch the movie for almost 3 hours in the broken chair which caused a great pain to my back and neck. The behaviour of the staff was also rude and they offered no solution for the problem.
      PVR Cinemas customer support has been notified about the posted complaint.
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        A
        abcefjh
        Apr 17, 2022
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        The prices allotted for the snacks are insanely high that I spent triple the amount of money I spent on tickets + GST
        this should be discouraged
        3/4th bottled cold coffee 180 rs?? is it worth it noo it was the worst I have ever had and about popcorns rs 295 for regular popcorn is so pricey I could eat till I am full if I were at any hotel
        and about the dimsums, Doritos pizzas puffs doughnuts its all absolute sh8t
        this needs to be addressed this is what makes PVR the worst
        PVR Cinemas customer support has been notified about the posted complaint.
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          PrakashRaj Verma
          from Pune, Maharashtra
          Apr 17, 2022
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          Address: Ghaziabad

          I booked 5 tickets today, it took me to bank website, amount got deducted but suddenly it show session expired.

          No ticket was and bank says the transaction was successful. No customer support response. I have no clue how would I get the refund.

          Transaction ID is in attachment.
          PVR Cinemas customer support has been notified about the posted complaint.
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            V
            Vishnu_Ramesh_93
            Apr 17, 2022
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            The tickets are not generated even after making up the payments, pls check this issue and resolve this at the earliest.
            PVR Cinemas customer support has been notified about the posted complaint.
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              A
              Araknas
              Apr 17, 2022
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              Address: PVR Ampa Skywalk, Nelson Manikam Road, Aminjikarai, Chennai-29

              Hi, i have been visiting pvr for a long time and recently the price of the products and commodities have tripled and the quality has gone down and we are liable to it, with the increasing taxes and inflation, it is very much over and the service is severely bad and the people there also eavesdropping to our little conversation, i don't why a single scoop of icecream is 130INR, very small bottle of cold coffee is 180INR and the Pepsi small is 225INR, even the water bottle is extremely over rated and not even a single product is near the MRP, it is above the sky and the show also not starts on time, it is always delayed accompanied by tons of ads and there is not even enough seating facility. Plz look into it immediately
              PVR Cinemas customer support has been notified about the posted complaint.
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                S
                Sarmistha Roychowdhury
                Apr 17, 2022
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                Address: Diamond plaza kolkata

                I have paid Rs 997.44 for booking RRR cinema for 1.30pm show. Order ID:JASS[protected].Wallet Ref no:[protected].. Amount is deducted but no tickets is send. Please help me to get the ticket or refund my amount.
                PVR Cinemas customer support has been notified about the posted complaint.
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                  K
                  Kamlchouhan
                  Apr 17, 2022
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                  Address: Ahemdabad

                  Mere acounts se paise kat gaye lekin ticket book nahi hua
                  17 April 22
                  07:20
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                    R
                    rkGambit
                    Apr 16, 2022
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                    Address: Mughalsarai Chandauli Uttar Pradesh

                    Air conditioner is running but it's getting switched off while movie is running.

                    People are complaining about it but it's ignored by them.

                    I had observed several time same kind of electricity management or money saver technique.

                    You guys are charging 220 rupees for a movie and services are provided by the chain are the worst

                    Mall- IP mughal
                    City- Mughalsarai
                    State- Uttar Pradesh
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                      N
                      NidhishChandra
                      from Channapatna, Karnataka
                      Apr 16, 2022
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                      I had booked ticket for kgf chapter 2 and booking was unsuccessful but amount was deducted but I tried booking again then also amount was deducted I got refund for only one unsuccessful booking I didn't get for other one
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        R
                        Raana Pratap
                        Apr 16, 2022
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                        Address: Hyderabad

                        Recently i got 2 vouchers on 06th April 2022 in the i have used 1 voucher on 13th April 2022 on the same day i tried to use another voucher it showing as voucher already redeemed hoe is it possible without my confirmation how voucher can be used can you people help me in this issue pls provide me the details of voucher used i.e., in which account it is used and when???
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                          Kunalkatariya123
                          from Chennai, Tamil Nadu
                          Apr 16, 2022
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                          Address: Spi escape, Royapettah chennai

                          Amount has been debited but tickets did not received! the payment was done via Google Pay. There is no customer support online I have tried all the phone numbers and email but nothing has been working. Please refund my amount as soon as possible!!!
                          Three tickets of 10:20 PM Beast movie show. 16/04/2022 at spi escape cinemas. Royapettah Chennai.
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                            S
                            Sun Light
                            Apr 16, 2022
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                            Address: Pvr amritsar

                            I buy a combo meal popcorn and pepsi worth 400 during intervel of 6:30pm show kgf 2 in Amritsar pvr cinema during this i make payment through online paytm, payment has deducted from my account to pvr portal but their staff denied that paymen not done and they suggesting me if you want to take this you have to pay again 400 rs other wise they dont accept yhat payment is deducted from my account to pvr even i show them the screen shot of payment done to pvr.. But they dont agree with that and covincing me to do again 400 rs. I am very disappointment by the behaviour of pvr Amritsar staff they are not coporate and they consume my money.. Its very bad experince i am facing at pvr Amritsar if they dont refund my money.. I understand that they are stolen my money.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              N
                              NidhishChandra
                              from Channapatna, Karnataka
                              Apr 16, 2022
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                              I was trying to book ticket for kgf chapter 2 but booking was unsuccessful again I tried to Book ticket again it was unsuccessful but amount deducted twice and I didn't recieve refund
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                A
                                Akash1020
                                Apr 16, 2022
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                                I booked tickets for kgf 2 and money got deducted but I didn't get any ticket. Payment reference number[protected]
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                                  V
                                  Varun nadhani
                                  from Kolkata, West Bengal
                                  Apr 16, 2022
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                                  At time of booking KGF 2 on 14/04/2022 through PVR App, amount deducted twice from my account but booking not confirm.. neither got refund. Please help To get refund
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    D
                                    Deepshikha09
                                    Apr 15, 2022
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                                    Resolved

                                    I was trying to book tickets for KGF 2 yesterday[protected] at PVR-EDM. I paid Rs.470.98 at 6:45 PM through my PAYTM Rupay debit card, my money was debited, and the page showed some error and tickets were not booked. As seats for KGF-2 was getting sold soon, so I paid again to book the tickets and the second time, the tickets were booked successfully. But my money was debited the first time. Please refund the same as when I spoke to Paytm customer care, they told me to contact you as the money is received by the merchant is showing there. I'm still trying to contact your customer care but I'm on hold. There's no way to reach you guys.
                                    Jun 1, 2022
                                    Complaint marked as Resolved 
                                    Money was credited.
                                    PVR Cinemas customer support has been notified about the posted complaint.
                                    Apr 26, 2022
                                    Updated by Deepshikha09                                     I have not received any update on the same yet. Will I get my money back or not?
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                                      S
                                      Somasundaram A
                                      from Chennai, Tamil Nadu
                                      Apr 15, 2022
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                                      On 14/04/2022 at 1:59 pm I booked a ticket for KGF-2 using the pvrcinemas website. I had chosen the PVR theatre in Ampa Skywalk for a 3:00 pm show on 16/04/2022. But, after the transaction was completed there was no confirmation whether the seat was booked or not but the money had been deducted from my account. Kindly, resolve this issue as soon as possible or refund the money.

                                      Terminal Owner Name : PVR LIMITED
                                      Terminal ID : 70026141
                                      Transaction number :[protected]
                                      Amount : 216.74 rupees
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        Karan1505
                                        from Mumbai, Maharashtra
                                        Apr 15, 2022
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                                        Address: Pvr pheonix lower parel

                                        I booked 4 tickets of movie RRR on 13/4/22 an amount of ₹1374.64 & a coupon on 50₹ got deducted from my account and tickets dint get booked. I tried calling pvr helpline number but no one is answering the calls. Please help me solving the issue.
                                        PVR Cinemas customer support has been notified about the posted complaint.
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