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PVR Cinemas Complaints & Reviews

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Last updated May 3, 2024
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PVR Cinemas reviews & complaints page 52

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P
Priyanka Pandurang Sawant
from Dombivli, Maharashtra
Mar 9, 2022
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Money deducted without tickets confirmation

I booked two tickets for BTS PTD live streaming in Citi Mall Andheri West which is on 12th march @2:00 PM show through PVR mobile app. The amount is deducted from my bank account but I haven't received any confirmation email, the tickets aren't booked but the amount is deducted. Please refund the amount....
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S
saaaahana
from Bengaluru, Karnataka
Mar 9, 2022
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No confirmation of tickets booked and no refund is done.

Address:Bangalore, Karnataka
Website:www.pvrcinemas.com

On 8/03/2022 I booked 4 tickets for BTS: PERMISSION TO DANCE- LIVE VIEWING via PVR website for 2.30 pm show on 12/03/2022 at PVR: ORION MALL, Bengaluru. But, no confirmation of tickets was sent to my phone nor was the refund for tickets made. The amount worth is Rs. 5, 227 for the tickets has been deducted without giving me any tickets.

I request you to make Refund of the said amount as soon as possible....
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Urvashighosh
Mar 9, 2022
Mar 9, 2022
This thread was updated on Mar 9, 2022
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Ticketing failure

I had booked tickets for BTS PTD liveplay but I have not received any confirmation email and the booking is not showing in my account either. But my money was deducted. Please look into the matter and refund the amount...
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A
akhash
from Bengaluru, Karnataka
Mar 9, 2022
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Payment done but no tickets confirmed

I booked two tickets for BTS PTD live streaming in Orion mall, Bengaluru. The amount is deducted from my bank account through gpay but I haven't received any confirmation email, the tickets aren't booked but the amount is deducted. Please refund the amount....
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Shalini Rajasaravanan
Mar 9, 2022
Mar 9, 2022
This thread was updated on Mar 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to cancel tickets

I've booked 2 tickets for BTS Permission to Dance Live in PVR Icon Oberoi Mall Mumbai. I want to cancel them now. But I'm unable to do it in the app and website. Its showing as "Please try again later". Please help....
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Nimisha j.
from Mumbai, Maharashtra
Mar 9, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving confirmation after bookings

Address:Kurla

I purchased the tickets for BTS concert live stream yesterday. I did the payment the money got deducted but I didn't receive any confirmation about my booking from the company. I haven't got email confirming my booking...
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Sugan14
from Chennai, Tamil Nadu
Mar 9, 2022
Mar 14, 2022
This thread was updated on Mar 14, 2022
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Amount debited from account but ticket not confirmed

Address:SPI CINEMAS BROOKFIELD MALL

I booked Ticket for ET Movie in PVR App @Spicinemas which is located in Brookfields coimbatore for the date 13March 2022 @4Pm show and the Selected seats are From O8 to O12 totally 5 tickets now my problem is Amount has been debited from my account, but tickets are not confirmed it's suddenly went blank and automatically came outside so iam requesting you send me the full refund amount as soon as possible....
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A
akhash
from Bengaluru, Karnataka
Mar 9, 2022
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Refunding

I booked two tickets for BTS PTD live streaming and after selecting tickets and choosing for UPI option i was prompted to UPI page (google pay) and after paying the money it got debited from my account yet there was no confirmation from side of PVR .Now even the amount is debited from my bank account but the tickets aren't booked....
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BidishaMandal
from Kolkata, West Bengal
Mar 9, 2022
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Booking tickets - Money deducted but tickets not booked

Address:Kolkata

I booked 2 tickets for the BTS Permission to Dance concert live stream at PVR Mani Square, Kolkata on 12/03/2022. The money was debited from my account but the tickets were not booked. Attached is the screenshot of the same debit. My PVR account booking history shows blank and there is no way to track if the refund was processed....
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Pc392
Mar 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited for tickets but no booking done

I booked two tickets through PVR cinemas website for BTS Permission to Dance On Stage show in Kurla at 2 pm. I followed all the steps and paid the money. They deducted the money but when I went to my profile under the pvr website they are showing that I don't have any bookings. I have lost a total of around ₹1641.60 in this. I would either like a refund or a replacement for my two tickets that I booked....
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Sai Tejaswini
from Mysore, Karnataka
Mar 8, 2022
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Money debited from account but ticket transaction failed

Hi PVR, i have booked a ticket for BTS permission to dance movie, during the process money was debited from my bank account but the ticket is not Booked. I have received email confirming that amount of 822 rps was debited from my account. Yet i couldn't book my ticket. I request you to take necessary action and requesting to initiate the money refund. Thank you!...
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btsgayo
from VADODARA, Gujarat
Mar 8, 2022
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Ticket transaction failed but money debited from account

Address:PVR CINEMA, EVA MALL, VADODARA, GUJARAT, INDIA

I booked 5 tickets for the BTS PERMISSION TO DANCE CONCERT ON STAGE and paid for the tickets but got a notification that the transaction failed and that the money was debited from my account....
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M
Malvika R
Mar 8, 2022
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Amount debited for tickets but no confirmation

I booked 3 tickets for BTS Permission to dance on stage, 6pm show on 12.03.2022 at Bangalore Element mall. I have received no confirmation even of the tickets even though the transaction was complete and the amount was debited. Amount of Rs 1984. This was booked via the pvr website and the website does not even show my booking history, nor have I received any email or sms. Please resolve the issue by refunding the amount immediately.
I...
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D
dShEmAnTh007
from Chennai, Tamil Nadu
Mar 8, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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Booking ticket and money issue

Address:Chennai, Tamil Nadu

I just had booked a ticket in pvr app, I did not get the ticket details but my money had been debited from my bank account....
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P
Prerana Gogoi
Mar 8, 2022
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Payment

Address:Flat no. Mtnl staff quarters near mother divine public school, sir choturam marg, rohini west 110085new delhi

I was trying to book for a show on sat ..after no. of attempts i paid for my bookings ...however the payment was deducted from my account but bookings was done due to some error...
i want to know about the refund policy as soon as possible and want my money back...
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T
tanisha.ag
from Mangalore, Karnataka
Mar 8, 2022
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Money Debited from PVR via GPAY but Tickets not booked

Address:Mangalore

I booked 3 tickets for BTS Permission to Dance Live Viewing on 8th March via Google pay- around ₹2500. The money was debited immediately but the tickets have not been booked. Please look into it, its a lot of money and I'm a student....
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S
Sahil_Parab
Mar 8, 2022
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Money got debited but no confirmation mail received

I booked a ticket for BTS:PTD on stage live theatre screening, 12th March, Saturday, 2pm, Kandivali.The amount was debited but I didn't receive any confirmation mail or any message.
I really hope I get another ticket to the same show as its a one time show and I really want to go for it....
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N
Noor Fatma1
from Kolkata, West Bengal
Mar 8, 2022
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Deducted money but didn't provide me with tickets

I booked two tickets through PVR cinemas website for BTS Permission to Dance On Stage show in Diamond Plaza. I followed all the steps and paid the money. They deducted the money but when I went to my profile under the pvr website they are showing that I don't have any bookings. I have lost a total of around ₹1840 in this. I would either like a refund or a replacement for my two tickets that I booked....
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Bote199
Mar 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction happened but didn't get tickets

Address:Nashik

I had booked 4 tickets worth ₹2000 via PVR app for a show on 12/3/22 at Cinemax nashik city centre. The money was debited from my account but I didn't get any confirmation email or notification and the app showed that the transcript had failed. Please help me resolve this matter as soon as possible....
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J
jahnavi anil
Mar 8, 2022
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Transaction failed

I tried booking tickets, and money about 915 rupees got debited from my account, but transaction failed, can you please ensure refund of the money...
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