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PVR Cinemas Complaints & Reviews

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Updated: Jan 2, 2026
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PVR Cinemas reviews & complaints page 52

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J
jay ghodasara
Mar 19, 2022
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Address: Jamnagar

They can not allow to outside food for us in c8nema hall.

I request them but they dont allow .
PVR Cinemas customer support has been notified about the posted complaint.
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    Maina@22
    Mar 19, 2022
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    I had booked two movie tickets on pvr application yesterday night, money got deducted but I have not received my movie tickets
    PVR Cinemas customer support has been notified about the posted complaint.
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      Maina@22
      Mar 19, 2022
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      I had booked two movie tickets yesterday night, money got deducted but I have not received my movie tickets
      PVR Cinemas customer support has been notified about the posted complaint.
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        mnkgrover08
        Mar 19, 2022
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        I ordered food on seat in PVR VR GOLD Bengaluru - show date and time - 18th March 2022 10:00 PM - seat - C5, C6 - Audi 2

        I ordered food using scan QR code on screen, then i entered payment details and payment got deducted but it showed order failed.

        Transaction ref: Spent
        Card no. XX6673
        INR 882
        [protected]:13:39
        PVR
        SMS BLOCK 6673 to[protected], if not you - Axis Bank

        My contact details:

        +91-[protected]
        Email: [protected]@gmail.com

        Pls refund my amount.
        PVR Cinemas customer support has been notified about the posted complaint.
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          B
          Bhargav Vadodariya
          Mar 18, 2022
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          Address: Ranip, Ahmedabad, Gujarat

          Hello sir I am watching bachhan Pandey movie now and i would like to give a feedback is that you are offering water and snacks and parking all these charges is very high and improper that I think I and i expect this charges should be economic so please correct this as soon as possible so we can vist regularly

          Regards
          Bhargav
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            J
            jmshah99
            Mar 18, 2022
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            F&B under billing

            Please click on the below link to get your FnB transaction receipt https://cutt.ly/8SfHON5 . Transaction No: 8947898, TotalAmount:290 at POS:PVR RAHULRAJ SURAT. Thanks for Choosing PVR Cinemas.

            On 18th March I purchased a large size popcorn of Rs.360 but I have been issued bill for Rs. 290 only....
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            S
            Santoshimahesh
            from Mysore, Karnataka
            Mar 18, 2022
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            Address: Mysore

            Booked Tickets for Sunday, The Kashmir files, at PVR forum city mall Mysore
            For 3 tickets, I paid thru Debit card 398 Rs, I didn’t get tickets yet
            What to do now?
            PVR Cinemas customer support has been notified about the posted complaint.
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              K
              Karthik Jaguar
              Mar 18, 2022
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              Address: Orion Mall Rajajinagar

              I Have booked my movie tickets yesterday night and money Got deducted but I have not received my Ticket
              UPI ref No =[protected]
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                gcgirish219
                Mar 18, 2022
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                I have booked for a movie for dated 17th March 2022 and I had ordered for food just before interval and Rs.1265 had been debited from my credit card.
                Later it showed that it is failed in PVR app and I didn't get enough support as well when I asked for in your food court. He gave some number to contact which doesn't contact. I asked for manager and they didn't call manager. Unpleasant experience with you guys.
                I need refund for it now asap.
                Couldn't contact your support as you guys don't have email address or contact number to contact and solve this. Pathetic. Registered number [protected]
                PVR Cinemas customer support has been notified about the posted complaint.
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                  Jason Goswami
                  Mar 18, 2022
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                  Hi to whom it may concern,

                  I booked 2 ticket on the PVR Website for Kashmir files 10:25pm 16th March, 2022 city center, guwahati but the booking did not go through and on the website it showed "bad transaction money will be refunded", the PVR helpline services are so very bad that i cant reach a support on call had and i am waiting for someone at PVR to answer the call for past 20m or so. I would like a refund asap, i would be writing the same on every forum.

                  Please do the needful asap..

                  Darshan (Jason) Goswami
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                    ninja_0847
                    Mar 18, 2022
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                    At the food court at PVR City Center Mall, Guwahati. I had my bill totaled at 610/- The cashier said he didn't have change so i gave him 500 cash and the rest 110 I google paid him. The money debited my account but was not showing up on his screen. So he told that the money would be refunded. So i gave him the rest 110 as cash and left. But the money hasn't been credited yet.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      S
                      Saurabh 1063
                      Mar 17, 2022
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                      Address: PVR deep cinema kanpur nagar

                      I haven't received my tickets.. i booked 3 tickets today for sat show 7.30 pm but not received any sms for tickets.
                      Mob-[protected]
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                        D
                        deepak godam
                        Mar 17, 2022
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                        Address: latur

                        We booked 5 tickets using pvr app for the show of 18 march 2022 at 10.am of movie jhund we paid 595.19/- rs from [protected]@ybl this upi id so request you to please check and reslove issue on urgent basis. please find the below mentioned basic details.
                        mobile no-[protected]
                        Name-Deepak Godam
                        Location -Latur
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                          D
                          Divisha Bedi
                          Mar 17, 2022
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                          Address: PvR saket

                          Pvt saket is screening the worst quality of the movie Gangubai, the screen keeps shivering and it hurts the eyes. We complained about it for 40 mins but they did nothing about it but kept us waiting. This is not tolerable
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                            D
                            Digvijay atkar
                            from Mumbai, Maharashtra
                            Mar 15, 2022
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                            Lost headphones

                            Address: Phoenix palladium Lower Parel Mumbai

                            Respected sir/madam
                            Today at 12 pm show in the afternoon I forgot my headphones(one plus) in pvr theatre at Phoenix palladium Lower Parel
                            Movie was on screen 5 and I was sitting in row ‘J’ (seat no 5 to 12 ). There are chances that I forgot them at the area in front of food section where I was clicking pics of my frnds
                            I told the security but they haven’t contacted me yet…..
                            They were having CCTV...
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                            HariharanKumaran
                            from Pondicherry, Puducherry
                            Mar 15, 2022
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                            WQDD8DL-Transaction 1
                            WPHSS46-Transaction 2
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              H
                              HariharanKumaran
                              from Pondicherry, Puducherry
                              Mar 15, 2022
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                              Wqdd8dl
                              wphss46
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                R
                                Robbie98
                                Mar 15, 2022
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                                Sir/Mam
                                I booked 2 tickets of Movie "Main tere naal vyah ni karauna" of your Branch PVR Bharti ( Pavillion Mall ) Ludhiana on 15 march 2022, 2.15 PM Show. Money was deducted from my account but ticket was not booked moreover no refund was provided to me. Please refund my money i.e. Rs. 431.92

                                Mobile No. [protected]
                                Transaction ID - PYTM[protected]

                                Ref. No.[protected]
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                                  V
                                  vasu kumar 12
                                  from Mumbai, Maharashtra
                                  Mar 15, 2022
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                                  Address: Phoenix Market City, LBS Marg, Ashok Nagar, Near Kamani Junction, Kurla (W), Mumbai, Maharashtra 400072, India

                                  On march 14 I was trying to do online transaction on PVR cinemas which is located in phoneix mall kurla. Money was detucted but ticket was not booked when i asked the pvr employee she said it got cancelled you will recieve by night but i didnt got it
                                  Kindly do the needful
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                                    R
                                    Rudraksh Pratap Deo
                                    Mar 14, 2022
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                                    Address: Singapore mall,Lucknow

                                    My bill was 570 rupees and i was charged 600 rupees.They forced me to buy 3 popcorn packets at amount of 30 rupees.
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