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PVR Cinemas Complaints & Reviews

1.6
Updated: Apr 7, 2026
Complaints 2487
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791
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PVR Cinemas reviews & complaints page 53

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D
Digvijay atkar
from Mumbai, Maharashtra
Mar 15, 2022
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Lost headphones

Address: Phoenix palladium Lower Parel Mumbai

Respected sir/madam
Today at 12 pm show in the afternoon I forgot my headphones(one plus) in pvr theatre at Phoenix palladium Lower Parel
Movie was on screen 5 and I was sitting in row ‘J’ (seat no 5 to 12 ). There are chances that I forgot them at the area in front of food section where I was clicking pics of my frnds
I told the security but they haven’t contacted me yet…..
They...
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HariharanKumaran
from Pondicherry, Puducherry
Mar 15, 2022
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WQDD8DL-Transaction 1
WPHSS46-Transaction 2
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    HariharanKumaran
    from Pondicherry, Puducherry
    Mar 15, 2022
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    Wqdd8dl
    wphss46
    PVR Cinemas customer support has been notified about the posted complaint.
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      R
      Robbie98
      Mar 15, 2022
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      Sir/Mam
      I booked 2 tickets of Movie "Main tere naal vyah ni karauna" of your Branch PVR Bharti ( Pavillion Mall ) Ludhiana on 15 march 2022, 2.15 PM Show. Money was deducted from my account but ticket was not booked moreover no refund was provided to me. Please refund my money i.e. Rs. 431.92

      Mobile No. [protected]
      Transaction ID - PYTM[protected]

      Ref. No.[protected]
      PVR Cinemas customer support has been notified about the posted complaint.
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        V
        vasu kumar 12
        from Mumbai, Maharashtra
        Mar 15, 2022
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        Address: Phoenix Market City, LBS Marg, Ashok Nagar, Near Kamani Junction, Kurla (W), Mumbai, Maharashtra 400072, India

        On march 14 I was trying to do online transaction on PVR cinemas which is located in phoneix mall kurla. Money was detucted but ticket was not booked when i asked the pvr employee she said it got cancelled you will recieve by night but i didnt got it
        Kindly do the needful
        PVR Cinemas customer support has been notified about the posted complaint.
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          R
          Rudraksh Pratap Deo
          Mar 14, 2022
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          Address: Singapore mall,Lucknow

          My bill was 570 rupees and i was charged 600 rupees.They forced me to buy 3 popcorn packets at amount of 30 rupees.
          PVR Cinemas customer support has been notified about the posted complaint.
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            K
            Kashmir files
            from Ujjain, Madhya Pradesh
            Mar 14, 2022
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            Address: Ujjain, Madhya Pradesh

            Why Kashmir files is not screening in Ujjain
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              B
              Berryixe
              Mar 13, 2022
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              Address: Forum Fiza Mall , Mangalore

              I attended the PTD On Stage concert in Mangalore by BTS on 12th March 2022. Something was really off during the screening . Everything was grey the video quality was way too low, no clarity. The sound was low too. It bothered me because when I’d try to enjoy I’d notice how grey the screen was. I could confirm this with a picture from my cinema and another cinema. There is a huge quality difference and the color should have been orange was projected as yellow.

              It’s disappointing on how the PVR cinemas had a hike on theater fees for the concert only to bring up the worst quality ever seen.
              Blaming HYBE is not in question cause when compared with other cinemas there was a huge difference.

              Just to make sure I went to the recorded version as well and it was still grey. I kept rubbing my eyes to check if everything was alright.

              We paid 1500+ just for horrible service in return.

              The below picture which is grey with joon tae and jk standing is my pic and the other is my friends from another cinema with just taes picture. Look at the difference
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                xeronium
                Mar 13, 2022
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                I'm complaining about my booking which I did a few days ago but the problem is that it didn't show any booking history when I checked later. I booked the tickets for The Batman for 4 people. And at the time of payment the amount was deducted but when it was redirected into the app, there was some error I guess and it showed me if the amount was deducted, it will refunded in few days... But it hasn't been credited yet.
                Im sharing the transaction details below.
                PVR Cinemas customer support has been notified about the posted complaint.
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                  J
                  Jaishree R M
                  from Bengaluru, Karnataka
                  Mar 12, 2022
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                  I had booked 2 tickets for BTS permission to dance on March 8 through the website and I didn't receive any confirmation mail or message and my tickets were canceled latter on . I didn't receive the refund also.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    L
                    L. Sanjeeva rao
                    Mar 12, 2022
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                    Address: Hyderabad

                    It showef in the pvr page that we will be having the live view of PTD concert in Hyderabad... Later it doesn't even show the concert option... I came to know that there is no permission for live screening in Hyderabad...If not for live screening PLEASE try to olay the Recorded concert atleast...PLEASE 🙏
                    PVR Cinemas customer support has been notified about the posted complaint.
                    Likewise in chennai too... please
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                      S
                      Shrikrishna Kamthankar
                      Mar 12, 2022
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                      Address: PVR cinema DYP mall Kolhapur

                      I have booked Movie Radhe Shyam today at 10 pm show, later I purchased pop corn from PVR food court with discount which was available on Zomato in offer. The on duty manager talked with me in disrespectful manner and didnt allow me to enter in theatre with my food. Though outside food is allowed in multiplex by cinema regulation act 1955. I strongly condemned this behaviour of on duty manager and request a strict action against him
                      Hope issue will be sorted here only.
                      Thanking you
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        Niharika Alimineti
                        Mar 12, 2022
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                        I guess PVR does not work same in every region isn't it?
                        If the bts ptd tickets are available in Delhi and Bangalore PVR then why not Hyderabad. Is it because of Radhe shyam, If yes why cant you lose a single screen with two show times for BTS how ever you are gaining double price for the BTS tickets.
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          nrangam77
                          from Hyderabad, Telangana
                          Mar 11, 2022
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                          Address: Hyderabad

                          There are no shows scheduled for BTS Permission to dance Concert live streaming in Hyderabad PVR. Many other cities have schedules for 2pm and 6pm. concert streaming is only for one day, and PVR failed to do it properly. I request for a valid explanation for the situation.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            S
                            Suchitra Taneti
                            Mar 11, 2022
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                            Address: Narsipatnam

                            Money debited from my account but tickets are not booked
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              S
                              srividya bv
                              Mar 10, 2022
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                              This is regarding the BTS: PERMISSION TO DANCE concert live streaming and recording bookings availability. In both Chennai abd Hyderabad it has been displayed that the musical has been listed in the coming soon section since 8th March and the musical releases on 12th March, in other cities most of their bookings are open and sold out while in Hyderabad and Chennai it has still not opened yet, when asked for an update no one has replied and customer care isn't working, please resolve the issue soon and update us on the situation. It is in less than one day that the live will be streamed, audience needs to be prepared, we cannot accept any last-minute announcements. Please hear our request.
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                Alinder Gupta
                                Mar 10, 2022
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                                Hi team,

                                i was just booking movie tickets and the transaction from my bank account and UPI account happened but still on PVR app it showed transaction failed and booking didn't happen .

                                i checked bank and UPI statement and it shows successful transaction with below details :

                                UPI Ref. No. :[protected]
                                From VPA : alindergupta.[protected]@okaxis
                                To VPA : [protected]@paytm
                                Payee Name: pvrcinemas
                                Amount: 443.72

                                request to look on this issue and refund the amount back to my account as transaction
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  Preranasp
                                  Mar 10, 2022
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                                  Resolved

                                  I booked a ticket for permission to dance movie via pvr app the amount of 563 was deducted yet no confirmation was sent through email, text or what'sapp it's not SHOWING in my bookings too .
                                  Mar 14, 2022
                                  Complaint marked as Resolved 
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    Naresh Kolla
                                    Mar 10, 2022
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                                    I booked 2 tickets was movie bheemlanayak dated 1st March in NARSIPATNAM PVR BUT ALL SHOWS HASBEEN CANCELLED BY MANAGEMENT BUT MY AMOUNT NOT REFUNDED
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      Kor2 India
                                      Mar 10, 2022
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                                      Hi, i booked a Batman 4DX movie at PVR cinema Pacific mall, there is no 3 D effect in the movie, we paid money for 4D but watching movie 2D . Booked 6 tickets all gone waste with precious time

                                      Booking ID: WH8PNNQ
                                      I want my money back.
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