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PVR Cinemas Complaints & Reviews

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Last updated May 3, 2024
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PVR Cinemas reviews & complaints page 53

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C
Chahat Kumar 22
Mar 8, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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Ticket not received

I had booked two tickets for BTS permission to dance on stage and the money was deducted but no ticket was generated. UPI Reference no.[protected]...
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Harsh Sankhla
Mar 8, 2022
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Payment done ticket not booked

I have booked two ticketsusing pvr app for the batman for 10th march for rs, 351/-, payment was done but
The ticket was not booked.
I checked the pvr app there were no tickets in booked section...
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I booked tickets for Permission to dance on stage at the Element mall PVR Cinema for the 6pm show on the 12th of march 2022. I received a debit of Rs 1984 on my credit card but no confirmation from PVR. Not able to reach their customer service either. I want a refund for the amount paid....
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Manmeet Dhawan
Mar 8, 2022
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Not getting an experience letter

I worked in P.V.R Cinemas as an Entertainment service Provider in Pvr Pavilion, Ludhiana from August 2016 to 2018.But unfortunately, i am not able to receive my Experience Certificate.kindly provide my experience letter.
Yours faithfully,
Manmeet Singh
Employee ID=137478...
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V
Vayuputra hanuman
Mar 7, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
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Starting a movie very late

Address:Ahmedabad

Movie timing was 9.30pm and till now it means 10:00 pm also movie not started.
Details:
Movie name: Zhund,
Theater: Acropolis, Ahmedabad.

I do have proofs....
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H
HariharanKumaran
from Pondicherry, Puducherry
Mar 7, 2022
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PVR voucher points didnt added on my account

Address:Pondicherry, Pondicherry, Puducherry

Transaction id - WNNDLL5
Phn no- [protected]...
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D
DevR1234
from New Delhi, Delhi
Mar 7, 2022
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Payment done but no ticket received

Address:Pvr cinemas the Chanakya mall chanakyapuri

I paid 511 to pvr through Paytm, I did not recieve any ticket but from Paytm the money was deducted. I had to purchase the ticket again manually at pvr, they said they did not recieve my previous booking. Later when talking to Paytm for refund they are saying the transaction is complete from there end and please contact pvr. My money is stuck please help...
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H
Harsh Zaveri
Mar 7, 2022
Feb 10, 2023
This thread was updated on Feb 10, 2023
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Bill Receipt Not given to customers

Address:PVR ACROPOLIS AHMEDABAD

Dear Team,

I am visiting PVR regularly not because of quality but it is near to my home. Regularly there are hygiene issues in male washroom and the quality of popcorn or food is pathetic after lockdown I would like to bring to your notice that your staff is illegally selling F&B without bills. Yesterday I bought popcorn’s worth rs 430 and the bill was not texted to me as it was done before. I noticed they were doing regularly...
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Nandinipat
from Chennai, Tamil Nadu
Mar 6, 2022
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Refund for ticket with invoice no 0373920 DTD 06-03-2022

Address:Chennai

At Palazzo, forum Mall, chennai, we asked to book 2 tickets for Valmai but they made a mistake and booked ticket for bheemla Nayak, now they are denying to cancel the ticket. These type of mistakes is not at all acceptable. Kindly refund the amount ta the earliest.
Details-
Invoice no - 0373920
Trans No- 2819376
POS ID- 4016
Ticket booked at- PALAZZO, FORUM MALL, CHENNAI
Mobile number - [protected]...
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Pruthvi Zai
from Hyderabad, Telangana
Mar 6, 2022
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Change in the show timings has not been communicated

I had booked the tickets for batman movie on March 6, 2022 at Irrum Manzil, Hyderabad pvr 4dx at 12:40 show. Only after I arrive at my screen I got to know half of the movie got over and I was not intimated in any form. I want my refund....
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A
Akashkurade
from Mumbai, Maharashtra
Mar 6, 2022
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Theatre

Not a 1 star aswell for cinema theatre
Worst seats and unhygienic place with lots of bed bugs, flies and not at all sanitizationin done and smells like sitting in some slum and watching movie

cinemax is converted into pvr and pvr please take a look or i have to complain against the mall and i am definetly going to complain in consumer regarding this

i have photos aswell

I need compensation...
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S
shiva nagpal
Mar 5, 2022
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SUPER DIRTY SEATS and UNHYGIENIC atmosphere

Address:Silver arc ludhiana

Visited pvr silver arc book recliner tickets but it is a complete waste of money, cup holders are filled with popcorns.
No one even listens to any one
Shiva nagpal [protected]...
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V
Vedant208
from Gandhinagar, Gujarat
Mar 5, 2022
Resolved
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket message not generated.

Address:Gandhinagar, gujarat

I have just booked Batman tickets physically for tommorow and paid the money but the ticket message is not generating I am worried but instead they have sent me below message that i screenshotted plz generate the message ASAP....
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Prakashh Bihani
Mar 5, 2022
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Wrong amount charged

Hi,

I have purchased food worth ₹260/- however bill was not provided. I gave ₹500/- was returned ₹140/- since I had not got bill copy and there was long que behind so took and left and asked for a bill copy, however after insisting 2 time the staff said give mobile number and you will get bill. However due to network the sms came quit late. Your staff had charged me extra by ₹100/- attached is the bill copy. Highly...
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D
Deasam
from Delhi, Delhi
Mar 5, 2022
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Movie stopped multiple times for more than 10 minutes while playing

The movie stopped multiple times while playing. The operator ruined the movie by forwarding to 5, 10 minutes further. You can expect what would it do a thriller or a mystery movie. 3 hours movie got completed in more than 4 hours, excluding the interval and ads. Pathetic experience froma PVR Theatre. I would like a refund of the ticket.
Location: PVR, Audi 2, Ansal Plaza, Pari Chowk, Greater Noida
Movie: The Batman.
Date:...
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S
Saurav Karde
Mar 5, 2022
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I'm complaining about refund money

Address:Latur

1) I made 2 TRANSACTIONS of Rs. 390 on the food table and they did not send me back.please check and REFUND my money.
2) I had canceled the ticket of Gangubai Kathiawadi movie by CANCELING the show date 03/03/2022 and showtime 12:35 pm but it was not REFUNDED....
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RitS123
Mar 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted for tickets but tickets not booked

Hello team,
The payment was deducted for my order id CHKY[protected] from pvrcinemas website (via phonepe) but it is not showing in my bookings and haven't received tickets on mail yet too.
Please look into it or refund.
Thanks!...
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Hitesh Rathva
from Pardi, Gujarat
Mar 3, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services in debit card

It's been 1 month I have got my kotak PVR debit card but still hasn't received any joining voucher or any points on spends. I have also complaint about this to kotak Mahindra Bank they said kindly contact to PVR cinemas so I did but it's been 7 days nobody is replying as they don't have any support email I email them on [protected]@pvrcinemas.com.
Nobody is answering...
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Dinesh8981
from Panvel, Maharashtra
Mar 2, 2022
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Breaking covid rules

Address:Orion mall, PVR cinemas , Panvel

First of all they were not seeing 2 dose certificate at entry gate, ...second thing is they are selling over tickets as per seating capacity during covid ...and asking people for not maintaining social distancing...
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S
Suchit Shetty
Mar 2, 2022
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Service provided at food counter

Hi so we have come to PVR theatre at growels mall Kandivali East, so when we went to popcorn counter at first so there were no online money transfer facility, post that when the cash was given there was no one to collect.
Secondly, When my wife went to juice counter staff was very rude and in interval he went for break in interval so no one was there to make juice in juice counter...
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