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PVR Cinemas Complaints & Reviews

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Updated: Jan 2, 2026
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PVR Cinemas reviews & complaints page 53

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xeronium
Mar 13, 2022
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I'm complaining about my booking which I did a few days ago but the problem is that it didn't show any booking history when I checked later. I booked the tickets for The Batman for 4 people. And at the time of payment the amount was deducted but when it was redirected into the app, there was some error I guess and it showed me if the amount was deducted, it will refunded in few days... But it hasn't been credited yet.
Im sharing the transaction details below.
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    Jaishree R M
    from Bengaluru, Karnataka
    Mar 12, 2022
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    I had booked 2 tickets for BTS permission to dance on March 8 through the website and I didn't receive any confirmation mail or message and my tickets were canceled latter on . I didn't receive the refund also.
    PVR Cinemas customer support has been notified about the posted complaint.
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      L. Sanjeeva rao
      Mar 12, 2022
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      Address: Hyderabad

      It showef in the pvr page that we will be having the live view of PTD concert in Hyderabad... Later it doesn't even show the concert option... I came to know that there is no permission for live screening in Hyderabad...If not for live screening PLEASE try to olay the Recorded concert atleast...PLEASE 🙏
      PVR Cinemas customer support has been notified about the posted complaint.
      Likewise in chennai too... please
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        S
        Shrikrishna Kamthankar
        Mar 12, 2022
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        Address: PVR cinema DYP mall Kolhapur

        I have booked Movie Radhe Shyam today at 10 pm show, later I purchased pop corn from PVR food court with discount which was available on Zomato in offer. The on duty manager talked with me in disrespectful manner and didnt allow me to enter in theatre with my food. Though outside food is allowed in multiplex by cinema regulation act 1955. I strongly condemned this behaviour of on duty manager and request a strict action against him
        Hope issue will be sorted here only.
        Thanking you
        PVR Cinemas customer support has been notified about the posted complaint.
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          Niharika Alimineti
          Mar 12, 2022
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          I guess PVR does not work same in every region isn't it?
          If the bts ptd tickets are available in Delhi and Bangalore PVR then why not Hyderabad. Is it because of Radhe shyam, If yes why cant you lose a single screen with two show times for BTS how ever you are gaining double price for the BTS tickets.
          PVR Cinemas customer support has been notified about the posted complaint.
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            N
            nrangam77
            from Hyderabad, Telangana
            Mar 11, 2022
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            Address: Hyderabad

            There are no shows scheduled for BTS Permission to dance Concert live streaming in Hyderabad PVR. Many other cities have schedules for 2pm and 6pm. concert streaming is only for one day, and PVR failed to do it properly. I request for a valid explanation for the situation.
            PVR Cinemas customer support has been notified about the posted complaint.
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              Suchitra Taneti
              Mar 11, 2022
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              Address: Narsipatnam

              Money debited from my account but tickets are not booked
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                srividya bv
                Mar 10, 2022
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                This is regarding the BTS: PERMISSION TO DANCE concert live streaming and recording bookings availability. In both Chennai abd Hyderabad it has been displayed that the musical has been listed in the coming soon section since 8th March and the musical releases on 12th March, in other cities most of their bookings are open and sold out while in Hyderabad and Chennai it has still not opened yet, when asked for an update no one has replied and customer care isn't working, please resolve the issue soon and update us on the situation. It is in less than one day that the live will be streamed, audience needs to be prepared, we cannot accept any last-minute announcements. Please hear our request.
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                  Alinder Gupta
                  Mar 10, 2022
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                  Hi team,

                  i was just booking movie tickets and the transaction from my bank account and UPI account happened but still on PVR app it showed transaction failed and booking didn't happen .

                  i checked bank and UPI statement and it shows successful transaction with below details :

                  UPI Ref. No. :[protected]
                  From VPA : alindergupta.[protected]@okaxis
                  To VPA : [protected]@paytm
                  Payee Name: pvrcinemas
                  Amount: 443.72

                  request to look on this issue and refund the amount back to my account as transaction
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    Preranasp
                    Mar 10, 2022
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                    Resolved

                    I booked a ticket for permission to dance movie via pvr app the amount of 563 was deducted yet no confirmation was sent through email, text or what'sapp it's not SHOWING in my bookings too .
                    +1 photos
                    Mar 14, 2022
                    Complaint marked as Resolved 
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      Naresh Kolla
                      Mar 10, 2022
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                      I booked 2 tickets was movie bheemlanayak dated 1st March in NARSIPATNAM PVR BUT ALL SHOWS HASBEEN CANCELLED BY MANAGEMENT BUT MY AMOUNT NOT REFUNDED
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                        Kor2 India
                        Mar 10, 2022
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                        Hi, i booked a Batman 4DX movie at PVR cinema Pacific mall, there is no 3 D effect in the movie, we paid money for 4D but watching movie 2D . Booked 6 tickets all gone waste with precious time

                        Booking ID: WH8PNNQ
                        I want my money back.
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                          Dhatri Dwivedi
                          Mar 10, 2022
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                          Address: PVR Vinayak, Prayagraj
                          Website: www.pvrcinemas.com

                          On 9 March, 2022 I booked a seat of BTS Permission To Dance On Stage SEOUL Live play at PVR Vinayak, Prayagraj. After the payment transaction was completed a message popped up saying, "I will receive my ticket confirmation through mail or SMS text soon" but even after 11 hour past, I haven't received my ticket confirmation yet.

                          Kindly resolve this issue as soon as possible before the show time arrives.
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                            Dhatri Dwivedi
                            Mar 10, 2022
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                            Address: PVR Vinayak, Prayagraj

                            On 9 Mar, 2022 I booked a seat of BTS Permission To Dance On Stage SEOUL Live play. After the payment transaction completed, a message popped telling, "I will receive my ticket confirmation through mail or SMS text soon" but even after 11 hour past the payment was done I have not received my ticket confirmation through either of the sources.
                            I also immediately reached out to you by your 'Contact Us- feedback' service but it didn't worked.

                            Kindly resolve this issue as soon as possible, so I could actually enjoy my beloved show that I waited for so anxiously.

                            Please contact me- [protected]@gmail.com
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              TAE JIN
                              Mar 10, 2022
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                              Address: New Delhi

                              There are alot of Armys in delhi who are dying to watch BTS: Permission To Dance On Stage Live in pvr we have around 16-17 pvrs in delhi, please make the movie available in atleast some of them. We armys of new delhi would really be grateful to ya'll for doing so. Please watching this concert live means a great deal to us.
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                nikitabts
                                from Delhi, Delhi
                                Mar 9, 2022
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                                Address: logix mall noida pvr
                                Website: www.pvrcinemas.com

                                I purchased the tickets for BTS concert live stream yesterday. I did the payment the money got deducted but I didn't receive any confirmation about my booking from the company. I haven't got email confirming my booking
                                logix mall noida
                                show time : 2:30 pm
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                                  simar khosa
                                  Mar 9, 2022
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                                  I have booked 3 tickets for show of batman movie timing 3.25 pm in pvr cinemas silver arc mall.but its 3.51 pm still hall is closed .and no space in waiting area to sit .its a long delay .bad experience.
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                                    rithikabine
                                    from Hyderabad, Andhra Pradesh
                                    Mar 9, 2022
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                                    PLs can you enable live watching of BTS concert in hyderabad PVR tooo, there are fans here too why only mumbai, delhi, bengaluru etc,
                                    Pls accept my request '
                                    PVR Cinemas customer support has been notified about the posted complaint.
                                    there's none in delhi its only available in gurgaon and noida.i dont know why they are doing this type of discrimination.
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                                      wwxhc
                                      from nagpur, Maharashtra
                                      Mar 9, 2022
                                      Resolved
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                                      Resolved

                                      Address: nagpur

                                      Yesterday i booked two tickets for permission to dance movie via pvr app the amount of 1126.7 was deducted yet no confirmation was sent through email, text or what'sapp it's not SHOWING in my bookings too .
                                      Mar 11, 2022
                                      Complaint marked as Resolved 
                                      received an email saying transcation failed due to technical error in the app so tickets were not booked and after 3 days money got refunded
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        Seher Sharik
                                        Mar 9, 2022
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                                        Money was deducted from my account for BTS PERMISSION TO DANCE LIVE 2 pm Oberoi mall mumbai show but I did not get my tickets please resolve this issue i tried calling costumer service but the phone line isn’t working
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