PVR Cinemas Complaints & Reviews

Dear Management Team,

I am taking this efforts to write and express My disappointment towards your management.
Your Cinemas is operational in Maharashtra and yet there is no Marathi language option to select when we call on your helpline number [protected].

To my wonder there are other languages such as Tamil and Telugu.
I am assuming this as a technical issue as of now and would let you resolve it in a week time.

Also consider this as a warning by a Maharashtrian, if Marathi language is not added in your options within a week
i would happily take this matter to the next level.

Regards,
Prathamesh Suresh Gothal.
A proud Maratha.
Jai Manase🙏

Hello. ME and my friends had watched UNCHARTED on 26th feb 2022 in 4DX in PVR ACROPOLIS Ahmedabad. After almost 2 years we came to watch movie in the theater as covid cases came down. We were not provided with the 3d glasses and when the movie started we came to know that it was a 2d movie on screen. I checked and there was nowhere mentioned that it would be a 2d movie. it almost costed 350 rupees per head. What is the meaning of watching an action film in 2d with moving chairs? I dont understand the logic behind it. if we knew we would have gone for the 2d movie which costed less. Why to pay for moving chairs and not so well maintained lights and water sprinklers which are installed for name sake? Not expected from such a brand. Never coming back to watch movie in 4DX in PVR ever.

I require a refund if PVR feels that it is a genuine issue or else dont refund if PVR is got a lower standard.

You can contact me on my email id harish.cg.[protected]@gmail.com

Pvr cinemas, Guntur, A.P. escalator is not working properly. While coming down from yesterday first show, the audiance was felt down due to steps and handle of the escalator not moving simultaneously. Some times handle is stopping to move while steps is as usual moving, causing felt down some people. Sanitation also worst in escalator areas. Lift is not allowing after show completed. Take action to rectify...

I have attempted to book valimai movie ticket from the PVR app. I used UPI option to pay. Amount was debited from my account but in the app the transaction shows unsuccessful. The same issue happened when I booked maanadu movie. It seems like PVR cinemas app is doing a trick to cheat. Because 2 nd attempt is always working. I need my money back. I have the transaction IDs to share if PVR contacts. Please contact me PVR ASAP.

I booked the ticket using PVR mobile app for Spider Man - No way Home today. I selected date as 26-Feb-22, 12 PM show for 4 seats with snacks. I payed thro Net-banking option. Amount also debited from my account (Transaction Ref#[protected] at same time but Ticket is not generated and no confirmation message I received. Please check and share the ticket to me.

It's breach of privacy, an individual must be known prior that they are been watched like gimmicks from cctv camera while watching movie ..it should be mentioned on tickets..this should be filed in court..inappropriate

I went to Avani mall to watch a movie uncharted online the ticket price was 230 but in the counter they said it's for 330 dynamic price something they called to keeping the burden on the people to buy something out from inside which is obviously expensive. I called the manager get the extra amount excluded but imagine how many people they are making fool.

Dear sir / madam, when i was watching movie there was continuous blink of light from a camera like device, is that of any hidden cameras if so it should be informed earlier during the movie begin, and what about individuals privacy, please let me know what exactly the lights were and do u have cameras installed inside the cinema hall so please let me your views this things should be openly known to the peoples

I asked for the movie ticket the counter person said 280 as movie ticket when I see the ticket which I recieved on my mail ticket is of 152 only the force fully gave me 127 food voucher which I didn't asked for they deduct amount in name of ticket and forcefully given me food voucher and the person on upstair are saying it's compulsory

When i go to purchase ticket in counter that time they said we are not sell tickets individually with out combo packs. Is this policy of PVR Cinemas.
this happen on 19th feb, at 2 o clock
[protected]

I tried to book online tickets for the tamil movie FIR on Sunday (13.02.2022). I tried with UPI and it directed me to Gpay. The amount of Rs. 437.48 got deducted but e-tickets were not generated. Even after 6 days, I have not received my refund. I request you to initiate the refund process and reflect the money back in my bank account

Our show, “Badhaai Do” was supposed to start at 12:35, but the staff kept saying that due to technical error the show is getting delayed. Even after Half an hour, there is no answer as to when the show will start. They keep playing the same audio that the show will start soon.
PVR Nucleus Mall, Ranchi
Show start Time - 12:35 PM
Date - 15th Feb 2022

Hi Today i had been to watch movie by having both the does of vaccine and wearing a N95 mask. but the PVR VEGA CITY denied my entrance and asked me to buy new N95 mask worth 30rs. when i had already wore one why do i have to buy again ? its a day light robbery. even the bookmyshow states you need to come with wearing N95 mask but it doesn't state you need to buy one.

I buy samosa and popcorn worth rs 350 @pvr Nanded and Paid amount through phonepay transactions was successful still shop keeper demand me for card payment.plz solve my issue my phone number is [protected]

I but ticket 7.25 show still movie not start

Me n my frend went for a movie, while buying ticket they gave us ready to cook microwave popcorn, they are useless for show as we need to take them to home and cook at microwave, i requested them to not to do such compulsion but they said its compulsary,
Its wrong and 70 rs gone waste

Hello I made transaction from gpay for money deducted but tickets are not booked

I have received a message from you with regard to Shooter movie. So I visited PVR pavilion Ludhiana. I showed text msg with code validation till 27-01-22. But representative denied to accept the same and booked tickets for full amount. I have a question that why are you playing drama with customers. I am thinking to sue in consumer complaint. I want full refund along with compensation.
Thanks and regards
Charanjit Sidana Advocate
Ludhiana
[protected]

Groceries available for Rs 30 are selling for Rs 170 more

I went to PVR Sharaganj Lucknow. I asked office assistant to confirm 3 tickets for a movie 83. She replied 3 tickets @ 780 and in which 450 rupee food coupons were included. I demanded 3 tickets without any coupons, she refused as there was not any provision. I was compelled to take tickets with food coupons unwillingly. In interval I decided to use food coupons and got tasteless snacks.
What a cheating rule.