Claimed

PVR Cinemas Complaints & Reviews

1.7
Last updated May 3, 2024
Complaints 2432
Resolved
788
Unresolved
1644
Quick Links
Statistics
Share
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PVR Cinemas
Customer Service Contacts

PVR Cinemas Phone Numbers

Phone
+91 88 0090 0009
357
246

PVR Cinemas Website

PVR Cinemas Head Office Address

61, Basant Lok,Vasant Vihar
Delhi
New Delhi District
Delhi
India
110057

PVR Cinemas reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
Fayasdeen
Dec 27, 2021
Report
Copy

I lost my purse

Address:PVR LTD, GRAND GALADA, Mall Kohinoor-2, Arumalai Chavadi, Meenambakkam, Chennai, Tamil Nadu 600043

I went for spiderman no way home on 26th of december 2021 @ pvr grand galada meenambakam 10.40 pm show, my seat number was F11 of AUDI 04, i lost my wallet with around 4000 rupees and cards in it ......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MD Sha
from Chennai, Tamil Nadu
Dec 26, 2021
Dec 27, 2021
This thread was updated on Dec 27, 2021
Report
Copy

Cream donut cream is not good bad smell and expiry date not cleared

Address:PVR S2 PERAMBUR

I went movie in pvr s2 perambur cinemas i was hungery so i buy some food like cream dount and cold coffee combo. After i eat the donut it's like not good inside cream smell was bad like expiry and in the top of the box the expiry sticker not good it's like erased then i ask the staff they dont know the expiry hour then they told it's good after i smell again and again they told it's good and i told in the cream bad smell coming i think is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nitinnandankar22
from Nagpur, Maharashtra
Dec 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not allowing toilet to use

Address:Eternity Mall, Variety Square, Sitabuldi, Nagpur, Maharashtra 440012

This is regarding PVR not allowing toilet to use.
Recently i bought a ticket for a movie and i reached 1 hourly.
I asked them to let me in to use toilet and they denied it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsimran.kaur
from Kharar, West Bengal
Dec 26, 2021
Report
Copy

Ticket Booking problem

I was booking tickets on the PVR app, the money has been deducted from my bank account but I have not received the confirmation....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I, Rakshita Bansal, Company Secretay would like to bring to your notice that I had booked three tickets for the movie 83 in Forum sujana mall, kukatpally on 24th December which was scheduled for 25th December at 2.40pm.
The mode of payment was via gpay. Also, I hadn’t received any confirmation mail or msg from the cinemas post payment.
On 25th December when I reached the booking counter, I was denied my bookings. And due...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakshitaaa
Dec 26, 2021
Report
Copy

Refund of tickets booked online

Address:Kukatpally and panjagutta

I had booked tickets through gpay for the movie 83 through pvr app, but I haven’t received any confirmation mail or msg and this happened with me twice the very same day. My 1400 rupees is blocked and the seats were also not booked. I informed this to the respective pvr cinemas (kukatpally and panjagutta) but have not been provided any help. I request my money back. I have the gpay transactions screenshot. If you would like i can forward...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parth Nimbalkar
Dec 26, 2021
Report
Copy

Allegations of theft!

Address:Oberoi mall, Goregaon east, Mumbai

We visited PVR cinemas oberoi mall goregaon east to watch Spiderman 7 am show. In the interval, we ordered for Large cheese popcorn and a regular pepsi! We made the payment via card! But we forgot mentioning a bottle of water! So paid via cash for the bottle of water! Later we took our order and went back to the movies! In few minutes, we realized we had forgotten to get the bottle of water along so went back and asked for the same! That’s...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BALBIR singh2424
from Khanna, Punjab
Dec 25, 2021
Report
Copy

About sale tickets

Address:9878000024

I am complete against pvr khanna. Apake workers jaberdasti per tickets 50 rupees extra le ke popcorn de rahe hai...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akakini_20
from Bareilly, Uttar Pradesh
Dec 25, 2021
Report
Copy

Amount was deducted but the services were not provided.

Address:Phoenix United mall, Bareilly

I went to watch a movie at PVR, Phoenix United mall, Bareilly. There I made an order of a large popcorn with two cold drink cans. I pa8d through the UPI and the ammount was deducted too but the vendor said that due to timeout this transaction is not successfull. I showed him the deduction from mu account to which he said you will recieve a refund. I didn't recieve the refund neither did I get the services I asked for. This is the pathetic...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrivathsan KS
Dec 25, 2021
Report
Copy

Charged higher for the ticket

The seat selection page told the ticket price was 578. But I paid 742. The order confirmation also says the ticket price is 578 only. Even after adding GST and Convenience I shouldn't have paid more than 641. Please look into this ASAP...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tushar Kr.
from New delhi, Delhi
Dec 25, 2021
Report
Copy

Refunding back problem

I just bought 2 tickets on 24th dec 2021 at 2 pm of 3d spiderman no way home but after that i just had to cancel one of them.
At first they just nodded and said we will do it and after that they just denied me .
They promised but after movie show they just refused to give refund of one ticket....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Saugata Moitra
Dec 25, 2021
Report
Copy

Snacks Bill amount not refunded

Hi on 24th December, 2021 I visited PVR Avani Mall, Kolkata. I purchased snacks amount 983 rs. and made the payment using Paytm.But the lady repeatedly said the payment was not made to the ovr account hence I have to pay the bill by cash and the amount will be refunded automatically to my account. I had no other choice to agree with her and paid the bill in cash, although I have the sms from bank and Paytm as well. I need my money back in...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddhant Bajaj
Dec 24, 2021
Report
Copy

Wallet stolen by staff

I had watched a movie on 24 th of December in pvr directers cut, vasant kunj, 4:15 pm show .i shortly left after the movie finished and left my wallet on the seat . I returned to my seat within 5 mins and to my suprise my wallet was gone . I complained to the manager mr mukesh pathak and he wasnt very helpful in finding my wallet, and ultimately to my belief it was taken by a staff member because this has happened to me before also in other...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayurikhonde
Dec 24, 2021
Report
Copy

Complain regarding staff behaviour

Address:Latur
Website:Staff

I had purchased tub cheese popcorn and asked for tissues but they denied for that and it was in very rude way … if can’t provide then allow to bring our own...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chetan Ashok
Dec 24, 2021
Report
Copy

Payment successful but tickets not booked

I had booked tickets for pushpa movie in elements mall PVR banglore where payment was successfully done and I dint receive tickets and booking not completed
I need the refund of my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anaghacl16
from Bengaluru, Karnataka
Dec 24, 2021
Report
Copy

Refund for my tickets bought

I had booked two tickets to a movie last week, and i payed and the money got deducted from my account as well, but the tickets weren’t confirmed nor did i get a message about a refund, i keep trying to call the customer service but no one picks up, I’d like my refund asap please....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ananya Kaul
Dec 23, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
Report
Copy

Money is Debited from the account but tickets not confirmed

Money ₹769.12 is debited from the account but tickets for the movie is not confirmed.
Kindly look into this.....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shikha Shaji
Dec 23, 2021
Report
Copy

Too much delay in comparison to the scheduled time

Hi
I came to watch Matrix ressurection movie at 6:20 PM on Dec 23 2021 at Park square Mall, Whitefield, Bangalore and never before have I seen so much delay in playing a movie.
Firstly the previous movie went on till 6:30 PM then they took a lot of time to clean the hall and then it's 6:45 PM and still ads are going on, a movie that was scheduled for 6:20 PM started almost half an hour later.
Horrible experience...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kum910
from Chennai, Tamil Nadu
Dec 23, 2021
Report
Copy

Movie ticket promo code

Address:Chennai

I purchased voucher from Paytm and tried to check it in official PVR site whether it is applicable and after checking i refreshed and again tried to book in PVR application and then it showed promo code is not valid... Please help me And i couldn't contact PVR!!! Help me please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakshay Rastogi
Dec 23, 2021
Report
Copy

Amazon gift coupon false redemption

Address:B3/74 SEC 11 ROHINI , DELHI

I have booked 2 tickets for spiderman for 24th dec 1:55pm 4DX show at pvr pacific mall subhash nagar around 1:45 am on 23rd dec...I redeemed my amazon pvr gift coupon code worth rupees 1000 and paid the remaining amount 464.27 by UPI...but I didnt receive my tickets. The remaining amount of 464 was refunded but I cannot redeem my coupon again..as it is showing already used.
Kindly solve this and refund my amount....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy