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PVR Cinemas Complaints & Reviews

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Updated: Dec 28, 2024
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PVR Cinemas reviews & complaints page 58

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Money ₹769.12 is debited from the account but tickets for the movie is not confirmed.
Kindly look into this.....
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Shikha Shaji
Dec 23, 2021
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Too much delay in comparison to the scheduled time

Hi
I came to watch Matrix ressurection movie at 6:20 PM on Dec 23 2021 at Park square Mall, Whitefield, Bangalore and never before have I seen so much delay in playing a movie.
Firstly the previous movie went on till 6:30 PM then they took a lot of time to clean the hall and then it's 6:45 PM and still ads are going on, a movie that was scheduled for 6:20 PM started almost half an hour later.
Horrible experience...
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Kum910
from Chennai, Tamil Nadu
Dec 23, 2021
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Movie ticket promo code

Address: Chennai

I purchased voucher from Paytm and tried to check it in official PVR site whether it is applicable and after checking i refreshed and again tried to book in PVR application and then it showed promo code is not valid... Please help me And i couldn't contact PVR!!! Help me please...
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Lakshay Rastogi
Dec 23, 2021
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Amazon gift coupon false redemption

Address: B3/74 SEC 11 ROHINI , DELHI

I have booked 2 tickets for spiderman for 24th dec 1:55pm 4DX show at pvr pacific mall subhash nagar around 1:45 am on 23rd dec...I redeemed my amazon pvr gift coupon code worth rupees 1000 and paid the remaining amount 464.27 by UPI...but I didnt receive my tickets. The remaining amount of 464 was refunded but I cannot redeem my coupon again..as it is showing already used.
Kindly solve this and refund my amount....
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Sitaram Nikhil
Dec 22, 2021
Oct 18, 2022
This thread was updated on Oct 18, 2022
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Ticket not showing

I have booked 2 tickets for Spider-Man No where home on PVR website for 23rd December in PVR Next Galleria Punjagutta, Hyderabad. and made my payment with the help of Paytm wallet. My money has been deducted but there is no ticket showing in my PVR account....
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Harshal Chunne
from Bengaluru, Karnataka
Dec 22, 2021
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Cold Drink with sealed cap was not allowed

Address: Phoenix Marketcity, Whitefield Main Rd, Devasandra Industrial Estate, Mahadevapura, Bengaluru, Karnataka 560048

This incident was happened on 21th Dec 2021, 8:45PM.

I was carrying the colddrink bottle with sealed cap, and stopped me to carry inside.
Under the Cinema Regulation Act of 1955, there are no restrictions in letting a customer carry his own snack box or water bottles.

I can understand the people can bring alcohol in the bottle and drink, but my bottle was sealed cap.

I had argued many times...
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Rajnishkr12
Dec 22, 2021
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Refund not processed

Address: PVR Sahara Mall, Mehrauli-Gurgaon road

I had booked ticket from PVR Sahara, Gurugram booking counter and he gave me the barcode to pay. I scanned it and Paid the amount successfully after that counter boy said payment did not come to us because some RR receipts not generated. I explained to him a lot that payment is debited from my side after that he called his duty officer his name is DEEPAK he came and he assured me that we have such cases like this and he told me that you will...
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Jenson Joy
Dec 22, 2021
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Getting unwanted fraud message from your side

Address: B1 Siddhiviyankan Angan Sansane, Next to Amar Sweet, Next to Amar Sweet

Hi Sir,
I am getting unwanted fraud msg saying that the money is been Debit and Credit from the account....
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Yashavantha Raj G
Dec 22, 2021
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Charged twice for same transaction

I had visited PVR Vaishnavi sapphire mall, Bangalore recently where I had purchased some snacks and paid through Google pay scan at POS machine at one of the counter. But that person told the previous transaction was failed due to some network issue hence I had paid again using my debit card after they assuring the amount will be refunded. But till now I don't have any update from PVR regarding the refund....
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MysticAvatar
from Chennai, Tamil Nadu
Dec 22, 2021
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Voucher for PVR Privilege Popcorn not received

I had enrolled for PVR privilege program on 21-Dec-2021 and in the T&C, it was mentioned that "Members will receive a voucher of Free Privilege Popcorn (Salted) on first transaction of INR.100 or greater, post enrolment".

I booked tickets using PVR website on 22-Dec-2021 and paid Rs.819.93, however I have still not received the voucher for popcorn and do not see the voucher in the Privilege section in the Profile. I have not...
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Jashu23
from Ongole, Andhra Pradesh
Dec 22, 2021
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Ticket money

Address: 5-170-11;venkateswara nagar7th line;omkar street;NGO colony;opp.power office kurnool road

I am booked ticket for pvr cinemas in forum mall hyderabad. The money is deducted but tickets not booked...
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Ajay Pabbi S
Dec 21, 2021
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Privilege points not added

Hi team, i booked 5 tickets through the app and while booking it said 142 points will be added to my account. But it has still not reflected. Please resolve this issue....
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shrlkantt
from Latur, Maharashtra
Dec 20, 2021
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Not providing prime plus ticket

Today I visited pvr cinemas latur, Maharashtra to book prime plus movie ticket . But the staff denied me to give tickets saying that those tickets are only for vip people. I don’t think that these are the terms and conditions of pvr cinemas. The way staff responded me was in very rude manner. Please help me regarding this....
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Shan Mathi
Dec 20, 2021
Apr 14, 2022
This thread was updated on Apr 14, 2022
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Money deducted but tickets not booked

Address: Chennai

I tried booking 2 tickets for Spiderman no way home 9.45pm show on 18/12/21 in PVR VR Chennai and paid rupees 490.64 via Google pay, but ticket wasn't booked on the 1st try but money was debited from my account. Kindly refund the amount as soon as possible...
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Pankkaj
from Gurugram, Haryana
Dec 20, 2021
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The ticket was not received but the money was deducted

I booked my tickets today for 21 December I was completing my booking and was about to complete the transaction then it showed that the session has been expired. So I thought that the booking was cancelled but then I received a message from the bank that the money was deducted but I didn’t receive any further details for the tickets.
I booked two seats for “spider man far from home” the total amount was about 1102.
Please...
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Dev Rishi Jain
Dec 20, 2021
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Didn't get tickets

Address: 71sai enclave Dwarka sec 23

I booked tickets for the movie Spider-Man no way home for 21st December 2021 at PVR Vegas Dwarka in 4Dx at 10.55am. On 5.34pm on 20th December 2021. The money is debited and I didn’t got the tickets. Please look into it and provide me with the ticket. Asap coz tomorrow is my show....
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Shbhm309
from Mumbai, Maharashtra
Dec 20, 2021
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Booking failed

Address: Mumbai

I wasn't able to get the ticket I booked on the PVR website.
My money and M-Coupon got deducted but the ticket wasn't generated.

Kindly help me resolve the issue.

The ticket was booked under below M.No and E-mail ID

[protected]
[protected]@gmail.com...
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Akhilxo
from Gorakhpur, Uttar Pradesh
Dec 19, 2021
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Abusive language used by pVR staff member

Address: Gorakhpur , Uttar Pradesh

Hello PVR Cinemas,
My name is Akhil Chandra and I'm from Gorakhpur, Uttar Pradesh. Today, me and my three friends went to PVR Cinemas, Gorakhpur to watch Spiderman : No way home . We were enjoying the movie, the movie was great and there were many scenes in the movies where people hooted ( shouting in joy ) and we did the same thing in a gentle manner but one of the staff member of the PVR Cinemas came to me and said, "Paagal ho kya...
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Raghava Vignesh
Dec 19, 2021
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I'm Complaining about the Purchase of ticket

Money has Been debited from my wallet but it says payment not recieved i have proof of payment
Date of Payment 19-12-21
Time O Purchase 3:48 pm
I have purchased 2 Tickets of pvr gold ....
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Maninder Ramgharia
Dec 19, 2021
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Payment issue

Address: PVR Cinemas Celebration Bazaar Khanna Gobindgarh NH-1

[protected]
i visit to the movie theater to watch spiderman movie and i order some popcorn and cold drink and i pay 1030 rs. from google pay and the payment was done from my self dec 16, 7:51pm to PVR KHANNA 521579 payment was completed and i show the staf member and he say sir order is cancel but you cash will be refund in morning and do some other type thing to buy the food and i do the payment with card it was also completed . i...
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