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PVR Cinemas Complaints & Reviews

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Updated: Apr 19, 2026
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PVR Cinemas reviews & complaints page 58

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T
TAE JIN
Mar 10, 2022
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Address: New Delhi

There are alot of Armys in delhi who are dying to watch BTS: Permission To Dance On Stage Live in pvr we have around 16-17 pvrs in delhi, please make the movie available in atleast some of them. We armys of new delhi would really be grateful to ya'll for doing so. Please watching this concert live means a great deal to us.
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    N
    nikitabts
    from Delhi, Delhi
    Mar 9, 2022
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    Address: logix mall noida pvr
    Website: www.pvrcinemas.com

    I purchased the tickets for BTS concert live stream yesterday. I did the payment the money got deducted but I didn't receive any confirmation about my booking from the company. I haven't got email confirming my booking
    logix mall noida
    show time : 2:30 pm
    PVR Cinemas customer support has been notified about the posted complaint.
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      simar khosa
      Mar 9, 2022
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      I have booked 3 tickets for show of batman movie timing 3.25 pm in pvr cinemas silver arc mall.but its 3.51 pm still hall is closed .and no space in waiting area to sit .its a long delay .bad experience.
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        rithikabine
        from Hyderabad, Andhra Pradesh
        Mar 9, 2022
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        PLs can you enable live watching of BTS concert in hyderabad PVR tooo, there are fans here too why only mumbai, delhi, bengaluru etc,
        Pls accept my request '
        PVR Cinemas customer support has been notified about the posted complaint.
        there's none in delhi its only available in gurgaon and noida.i dont know why they are doing this type of discrimination.
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          wwxhc
          from nagpur, Maharashtra
          Mar 9, 2022
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          Address: nagpur

          Yesterday i booked two tickets for permission to dance movie via pvr app the amount of 1126.7 was deducted yet no confirmation was sent through email, text or what'sapp it's not SHOWING in my bookings too .
          Mar 11, 2022
          Complaint marked as Resolved 
          received an email saying transcation failed due to technical error in the app so tickets were not booked and after 3 days money got refunded
          PVR Cinemas customer support has been notified about the posted complaint.
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            Seher Sharik
            Mar 9, 2022
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            Money was deducted from my account for BTS PERMISSION TO DANCE LIVE 2 pm Oberoi mall mumbai show but I did not get my tickets please resolve this issue i tried calling costumer service but the phone line isn’t working
            PVR Cinemas customer support has been notified about the posted complaint.
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              sanjbangtan613
              Mar 9, 2022
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              Address: Andheri West Mumbai Maharashtra

              This is regarding Permission to Dance on Stage 6pm show.
              Booking for 2 seats for 6pm show on 12th March 2022 at PVR Cinemas (Citi mall) Andheri West Mumbai, Maharashtra from the PVR website, the transactions have gone through but i have not received the booking email or any sort of communication, not even a refund. The show is in 3 days and i would like to have a confirmation of my seats. I have been trying to contact PVR but none of their numbers are available. Please communicate with the customer
              PVR Cinemas customer support has been notified about the posted complaint.
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                S
                Sreyaphoenix97
                from Kolkata, West Bengal
                Mar 9, 2022
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                Resolved

                I booked two tickets for Permission to Dance Recorded 6pm show at PVR Jessore Road Kolakta. The money is deducted from my bank account and i got transaction id from gpay as well but I didnt get my tickets confirmation. I had to book again from another account and the scanned tickets came for it, but for previous transaction i did not get refund yet.
                Mar 9, 2022
                Complaint marked as Resolved 
                Spoke to CS and they told money will be refunded within 7 days
                PVR Cinemas customer support has been notified about the posted complaint.
                Hi I have the same issue did they call you or you contacted them
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                  Kalpashree Hawaldar
                  Mar 9, 2022
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                  Address: Pune

                  Hello..
                  I booked my ticket two times and both thr times the money got deducted but no confirmation mail or send tickets are send to me..
                  I booked tickets for 12march 2022 (Permission to Dance) Timing 2pm..
                  Please reply asap..
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Both Times the Tickets were brought from PVR MARKET CITY PUNE..
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                    M
                    Manasi_09
                    from Mumbai, Maharashtra
                    Mar 9, 2022
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                    Hello !!
                    I booked 2 tickets on 8th March, worth Rs-2541/- for BTS permission to Dance (12th March) (live) 2pm show.
                    I still haven't received any confirmation message or e-mail by your side. I paid the amount via phonepe.
                    Please look into this.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      Rscandy
                      from Manali, Tamil Nadu
                      Mar 9, 2022
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                      Address: Vr mall Chennai, Anna nagar
                      Website: ECOM-ONE97 & PVR CINEMAS APP

                      I have use my IOB ATM card to purchase 2 tickets. Then Rs.433 money is debited but tickets not till booking.. This money is very important for me. So please refund to my Account.. Debit in ECOM-ONE97
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        Brijraj Meena
                        Mar 9, 2022
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                        Address: Pondicherry

                        Sir / madam please Pondicherry PVR cinema some movie not released in Hindi language... Eg. Radha shyam

                        Please release in Hindi language also... Most of people waiting...
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          Priyanka Pandurang Sawant
                          from Dombivli, Maharashtra
                          Mar 9, 2022
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                          I booked two tickets for BTS PTD live streaming in Citi Mall Andheri West which is on 12th march @2:00 PM show through PVR mobile app. The amount is deducted from my bank account but I haven't received any confirmation email, the tickets aren't booked but the amount is deducted. Please refund the amount.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            saaaahana
                            from Bengaluru, Karnataka
                            Mar 9, 2022
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                            Address: Bangalore, Karnataka
                            Website: www.pvrcinemas.com

                            On 8/03/2022 I booked 4 tickets for BTS: PERMISSION TO DANCE- LIVE VIEWING via PVR website for 2.30 pm show on 12/03/2022 at PVR: ORION MALL, Bengaluru. But, no confirmation of tickets was sent to my phone nor was the refund for tickets made. The amount worth is Rs. 5, 227 for the tickets has been deducted without giving me any tickets.

                            I request you to make Refund of the said amount as soon as possible.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              Urvashighosh
                              Mar 9, 2022
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                              I had booked tickets for BTS PTD liveplay but I have not received any confirmation email and the booking is not showing in my account either. But my money was deducted. Please look into the matter and refund the amount
                              PVR Cinemas customer support has been notified about the posted complaint.
                              the same has happened to me.
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                                akhash
                                from Bengaluru, Karnataka
                                Mar 9, 2022
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                                I booked two tickets for BTS PTD live streaming in Orion mall, Bengaluru. The amount is deducted from my bank account through gpay but I haven't received any confirmation email, the tickets aren't booked but the amount is deducted. Please refund the amount.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  S
                                  Shalini Rajasaravanan
                                  Mar 9, 2022
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                                  Resolved

                                  I've booked 2 tickets for BTS Permission to Dance Live in PVR Icon Oberoi Mall Mumbai. I want to cancel them now. But I'm unable to do it in the app and website. Its showing as "Please try again later". Please help.
                                  Mar 9, 2022
                                  Complaint marked as Resolved 
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  I have booked one ticket for BTS permission to dance (recorded) PVR Diamond plaza Kolkata and I want to cancel it but was not able to do it. Please help.
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                                    Nimisha j.
                                    from Mumbai, Maharashtra
                                    Mar 9, 2022
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                                    Resolved

                                    Address: Kurla

                                    I purchased the tickets for BTS concert live stream yesterday. I did the payment the money got deducted but I didn't receive any confirmation about my booking from the company. I haven't got email confirming my booking
                                    Mar 9, 2022
                                    Complaint marked as Resolved 
                                    The complaint has been resolved
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      Sugan14
                                      from Chennai, Tamil Nadu
                                      Mar 9, 2022
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                                      Address: SPI CINEMAS BROOKFIELD MALL

                                      I booked Ticket for ET Movie in PVR App @Spicinemas which is located in Brookfields coimbatore for the date 13March 2022 @4Pm show and the Selected seats are From O8 to O12 totally 5 tickets now my problem is Amount has been debited from my account, but tickets are not confirmed it's suddenly went blank and automatically came outside so iam requesting you send me the full refund amount as soon as possible.
                                      PVR Cinemas customer support has been notified about the posted complaint.
                                      Mar 14, 2022
                                      Updated by Sugan14
                                      Still money not yet received...
                                      Customer care said that today by mrng 5 Am i will receive but still not yet received. Kindly check on it.. Dnt cheat peoples
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                                        akhash
                                        from Bengaluru, Karnataka
                                        Mar 9, 2022
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                                        I booked two tickets for BTS PTD live streaming and after selecting tickets and choosing for UPI option i was prompted to UPI page (google pay) and after paying the money it got debited from my account yet there was no confirmation from side of PVR .Now even the amount is debited from my bank account but the tickets aren't booked.
                                        PVR Cinemas customer support has been notified about the posted complaint.
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