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PVR Cinemas Complaints & Reviews

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Last updated Apr 22, 2024
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PVR Cinemas reviews & complaints page 59

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I
Immatin
Dec 15, 2021
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Money deducted but transaction failed

I booked a ticket for spiderman no way home
I payed through phonepe i.e UPI
The pyment was completed and money deducted from my bank
And as soon as I return to the app it shows transaction failed
I tried contacting the customer care it's of no use
Please resolve and refund my money
Very bad experience will never use pvr again...
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A
anmol312
from Bareilly, Uttar Pradesh
Dec 15, 2021
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Refund for failed transaction

Address:BAREILYY

I booked my ticket for spiderman movie through pvr app and paid through paytm but the transaction failed at the application and i had to book the ticket again from paytm but this time it was booked but i didnt recive my refund from pvr as transaction was completed from my side twice for one ticket. I am adding scrrenshot for the same.You can check the screenshot that transaction was completed and only one ticket was booked from the application....
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Mayur Ghodke
from Malegaon, Maharashtra
Dec 15, 2021
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Sandesh Cinemax Malegaon about booking movie

Address:Malegaon

Hello
When I book the show for tadap at sandesh Cinemax Malegaon when I go there for show they said that the show was cancel due to some reason then I asked for my refund and deny me and say that u cam go to other show then I go to other show they give me improper seats and give my seat to other person even I pay for it this happens 3-4 times and then I say give me refund I don't want this show and behaviour like you they deny me...
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Diksha17052000
from Greater Noida, Uttar Pradesh
Dec 15, 2021
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Amount got deducted but booking failed.

I booked 2 tickets for spiderman, tomorrow's show. The amount got deducted from my UPI but when I opened PVR app. It showed transaction failed. And redirected me to home page. Now I can't see any booking or anything except my google pay's transaction history where the amount got deducted successfully. Now I had to book again and pay again. But the previous amount never came back....
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A
abhi9381
from Hyderabad, Telangana
Dec 15, 2021
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Ticket booking 1

Address:pvr inorbit cyberabad

I have booked tickets in pvr cinimas app .my money has been debited from the account but i didn't get any tickets regarding my booking
so i here request you check on my complaint .

UPI Ref no[protected]
phone no- [protected]
email- [protected]@gmail.com...
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Dr-Kaushal Prajapati
Dec 14, 2021
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Didn't get points on ticket booking

My name is Kaushal Prajapati and I have booked 12 tickets for movie suryavanshi on 6 November for 1680 INR by visiting theater for the morning show of the movie on 7th November.i went theater after few days and they simply told me sir we can do nothing about it.I am sharing my number([protected]) and screenshot of sms which i received upon booking.please consider this genuine request and if you can't fulfill, stop making such schemes.looking...
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R
Royarnob
from Guwahati, Assam
Dec 14, 2021
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Amount deducted but ticket not booked

Address:India
Website:Www.pvrcinemas.com

I booked a ticket for spiderman no way home on 14 dec but the ticket was not booked stating bad transaction and the amount was deducted and no refundvhas been initiated....
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A
Ashik M R
Dec 13, 2021
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Money debited but ticket not confirmed.

Tried to book a ticket on pvr website and pay via Paytm. The transaction was successful but the ticket was not confirmed....
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V
vshnv_c
Dec 13, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
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Money Deducted without any ticket confirmation

Address:Mumbai

I booked a ticket for Spiderman No way home from my laptop. Made the payment via. paytm and then the payment webpage redirected to a blank page, i checked my payment went through but my pvr account doesn’t mentions this transaction nor shows any tickets booked....
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S
Sumankr80
Dec 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking failed but money got deducted

Hello,
Today I booked 3 tickets for the movie Spiderman No way home via PVR cinemas app for the date 18 December 2021. The money got deducted from my account but I didn't received any confirmation about those tickets. I am attaching the screenshot of payment. Please help...
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S
srikanth vatti
Dec 12, 2021
Dec 12, 2021
This thread was updated on Dec 12, 2021
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Food not delivered I booked it in online

Address:Hyderabad kukatpally

Today I have visited hyderabad PVR which is in Forum mall kukatpally.

I ordered chicken pizza while booking ticket

But I didn't get my food

Please refind my money...
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lilashah100
Dec 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket Booking at PVR Nagpur

Address:nagpur

On 12th Dec 2021, I book a ticket online for the movie Suryavanshi for 13th Dec 1:55 showtime. Money got deducted but the ticket was not received....
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Milan007700
Dec 11, 2021
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No Subtitles during entire movie(west side story)

Address:Forum mall Koramangala Bengaluru

It was the first time I had this experience through Pvr cinemas
I went on first show of West side story in forum mall Koramangala and really it was the worst experience as their were no subtitles and when asked the manager he said their are no subtitles for this but seriously in movie they were talking in their language so how do we understand and in main imax entrance their was a LCD screen where it was clearly showing ( running...
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A
Aditi M
from Hoshiarpur, Punjab
Dec 8, 2021
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Booked tickets for same movie twice

By mistake 2 of my family members booked tickets for same movie on 2 different days
We want to cancel 1
No provision in Piccadilly square chandigarh Pvr
It was business class ticket
Will b usher waste of money
Please help and resolve
Booked jus 20 min back and realised the. Mistake...
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M
Maddy1571991
from Mumbai, Maharashtra
Dec 8, 2021
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Food charges transaction issue at PVR CITI MALL ANDHERI

Address:PVR CITI MALL ANDHERI MUMBAI

My name is mandar surve, me and my friend was visited on 3rd dec 2021 at pvr city mall Andheri to watch pandu cinema so, we have ordered 1qty chicken tikka fried and we had pay grom gpay with successfully transaction but pvr manager said still payment is not showing our machine but we have showing a proof of paid transaction they was denied so, we had again payment done from card for food which was extra payment . please help us for refund...
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G
girish0506
Dec 7, 2021
May 7, 2022
This thread was updated on May 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My payment to book tickets was successful but I didn't get any confirmation

Address:PVR Vega City, Bannerghatta Road

I booked 2 tickets for akhanda(telugu-2d) on december 7th 2021 for 6:20pm show. i completed the order through paytm it was successful but I didn't get any confirmation from pvr cinemas. I contacted paytm help they told transaction was successful, so they told me contact pvr cinemas. I went to pvr vega city, bannerghatta road. they can't do anything for online transactions. I tried to contact pvr cinemas but there is no way I can contact because...
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P
pvsk
from Chennai, Tamil Nadu
Dec 7, 2021
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Parking charges being levied

Address:137, Velachery - Tambaram Main Rd, V.O.C Nagar, Doctor Seetaram Nagar, Velachery, Chennai, Tamil Nadu 600042

This is to bring to your notice how cinemas, hospitals and several other private establishments across Chennai city have been levying hefty parking charges despite several supreme/state court directions in the past prohibiting the same. On 05/12/21 I was charged Rs.150 towards the parking of my four-wheeler at PVR Cinemas, Velachery(Chennai). This was in spite of me raising the issue and expressing my reluctance to the staff assigned for...
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Hi team,

I have joined the PVR privilege program. Then booked tickets where the transaction amount is greater than 100. But I did not received the voucher of free large popcorn which was mentioned as a joining benefit of PVR privilege program.

Can you please check why the voucher was not provided and do the needful.

My account details.
Mobile [protected]
Email: [protected]@gmail.com...
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B
bhoomika u.p
Dec 5, 2021
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Made payment twice.

I had booked 3 tickets on 3rd December and made a payment twice. I have not received the refund yet....
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K
Kondi Mallesham Rajesham
Dec 3, 2021
Dec 3, 2021
This thread was updated on Dec 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop the Online ticket booking system

Address:H no 1298 sonar pada new kaneri laxman agar

Dear sir/Madam

Hi This Is Kondi Mallesham From Bhiwandi Padmanagar. Yesterday 02/12/2021 I went PVR Theater for watch Akhanda Telugu movie at 9:00pm Show At Bhiwandi PVR Branch Hassen Theater. Then, I went at ticket counter for take the movie tickets for family.

Due to Pandamic Situation they were not allowed us to watch the movie in theater. For only the reason behind is 2nd dose Vaccination not yet completed....
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