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PVR Cinemas Complaints & Reviews

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1.6
Updated: Nov 21, 2025
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PVR Cinemas reviews & complaints page 60

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M
mmitanshu
from New Delhi, Delhi
Dec 17, 2021
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Address: PVR Saket Delhi

I went to PVR Cinemas today for a 3D Show “Spiderman No way Home” in PVR Saket Delhi. Firstly the seats was very uncomfortably and the picture quality of the Movie is the worst i have ever seen. The 3D effect is not working properly. There is a blur and fluctuations in between the movie by which I didn’t enjoyed it. I don’t expect this from PVR cinemas. If i pay that much amount to you your responsibility is to provide proper satisfaction to your customers but i think my whole money got wasted
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    J
    jaya surya kadali
    Dec 17, 2021
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    I booked a ticket fo Spiderman no way home and didn't receive any confirmation from their side. And when I check my booking history it says
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      N
      Nazar1
      from Pondicherry, Puducherry
      Dec 17, 2021
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      Address: Pondicherry

      Payment has been succeed but tickets confirmation wasn't received
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        G
        Gagan. T
        from Hyderabad, Andhra Pradesh
        Dec 17, 2021
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        Address: Forum Sujana Mall, Hyderabad

        Today that is dated 17/12/2021 around 4:40 PM I have been to one of the popcorn counters in PVR CINIMAS in Forum Sujana Mall. When I am asking about the details of the items, PVR employee has ignored me and jumped to the next customer even the counter is not crowded. She is very rude and unprofessional ans shouting at me. She has no respect towards the customers. I demand an apology and compensation for what has happened. THE STAFF OF PVR HAS TO BE TRAINED ON HOW TO BEHAVE WITH THE CUSTOMERS.
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          S
          Sameeksha Thomas
          Dec 17, 2021
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          Address: Forum Mall, Koramangala, Bangalore

          Hi,
          Today[protected] I went for a movie at PVR Forum Mall, Koramangala. I bought a combo i.e 1 large popcorn with 2 drinks, costed me 890 bucks. I made UPI payment and the amount got debited from my side. However, it didn't reflect on the PVR system. I had to make the payment through card onec again.
          When asked if the money would be returned to my account, the attendent said that it would. But I'm not sure since I wasn't given a bill of my earlier payment. I do have a screenshot of the payment made with the UPI.
          Please look into this matter and resolve it as soon as possible.
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            A
            Aishwarya Bajpai
            Dec 17, 2021
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            I was booking a ticket for spiderman no way home on 13th dec the payment went through but the ticket was never booked and I haven't recived the refund yet transaction ID:[protected]
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              T
              Thilak MTK
              from Chennai, Tamil Nadu
              Dec 17, 2021
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              Address: S2 cinemas Perambur, Chennai

              Kindly look into the bug in PVR Cinemas App, after completing the payment for 2 tickets through pvr application, the payment processed but ticket booking confirmation is not processed.Booked ticket for 18 dec 2021.
              Booked on 17 Dec 2021
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                M
                Mukesh Makulwar
                Dec 17, 2021
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                Address: Nanded

                On 17/12/2021 I pay rs 220 through UPI at PVR nanded. The money is deducted from my bank account. The ticket is not confirmed at ticket counter. The transaction is completed from my side.kindly solve the issue as soon as possible.
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                  Z
                  Zorin1234
                  from Delhi, Delhi
                  Dec 17, 2021
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                  I ordered 3 tickets for PVR Priya P[XL] with CGS Delhi on 18th December 7:45 PM the order ID is PRYA[protected] and the payment was done from Paytm and money got deducted from my bank account but the tickets were not booked and no confirmation was sent. Please see to it that the money is refunded rupees 2124.08 as soon as possible.
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                    P
                    Puneetpal singh@@
                    from Ludhiana, Punjab
                    Dec 17, 2021
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                    Address: Ludhiana

                    Yesterday i book two tickets from pvr app online
                    I book the show of 11.35 for movie shava ni girdhari lal from pvr silver arc Ludhiana
                    My amount got deducted from my Google pay account approx 364 Rs
                    But i don't got any tickets after that and even still now i don't got any refund of my tickets
                    Please either provide my tickets or refund my money back to me
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                      H
                      H. S
                      Dec 17, 2021
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                      Address: Kolhapur
                      Website: www.pvrcinemas.com/nowshowing/Kolhapur

                      I had booked 2 seats for Spiderman no way home for 17/12/2022, 8:30 show and made payment through Google pay UPI. The transaction was successful, ₹435 got deducted but the app said session expired.
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                        C
                        cheenupk
                        Dec 16, 2021
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                        I have bought two tickets for Spiderman no way home movie in VR Chennai through PVR app when I paid the money it shows session has been timed out but money has been got debited I have not received ticket I paid through PhonePe

                        ticket bought at date - 16 /12/21 time 11 pm

                        contact details - [protected]@gmail.com
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                          R
                          RamyaRavipati
                          from Hyderabad, Telangana
                          Dec 16, 2021
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                          I have booked 3 tickets for SpiderMan NoWayHome on 16th Dec @10:30 PM for a show at PVR Cinemas - Forum Mall, Kukatpally, Hyderabad on 19th Dec @4:50PM. After my payment from Paytm, the amount has been debited, but the movie tickets are not generated.
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                            S
                            Shivamkadam
                            from Malegaon, Maharashtra
                            Dec 16, 2021
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                            Address: Malegaon

                            Hey I tried to book spider man no way home tickets the amount for 8 ticket got debited but the tickets are not booked need help please solve problem. I paid huge amount for it 🥺
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                              S
                              Shivamkadam
                              from Malegaon, Maharashtra
                              Dec 16, 2021
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                              Address: Malegaon

                              Amount debited from my account but ticket are not booked
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                K
                                Karthik Nagalingam
                                Dec 16, 2021
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                                I booked a ticket for Spiderman no way home 16/12/2021. I selected the seat, made payment through GPAY and the payment was successful. But the PVR app said the Transaction failed. The money was deducted from my bank account. I call both [protected] and [protected], after trying more than 10 times I was not able to connect even once. I expected better from PVR being a big chain, but they don't even have a customer support team who cares to pick up the receiver. I was charged 243.32 for the ticket. I lost my excitement for the movie after PVR's customer support response. Now I'm really confused about using PVR further, because if this happens again where am I gonna go and ask for my money.
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                                  D
                                  DrHitesh Tadvi
                                  Dec 16, 2021
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                                  Hi i hv booked 6 ticket worth 2021 Rs/- on 16/12/2021 at 1.33 pm ...money was deducted bt i didn’t receive ticket ...so kindly refund my money
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                                    D
                                    DrHitesh Tadvi
                                    Dec 16, 2021
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                                    I have book ticket on 16/12/2021 at 1.33 pm for NO way home spiderman movie at PVR APP FOR TRANSCUBE, vadodara for show time 10:15 hindi;3D 2021/-Rupees was deducted from my account and ticket was nt booked ...so kindly do needful regarding this issue...and revert back my money in my account
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                                      K
                                      Kaivalya Sankhe
                                      Dec 16, 2021
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                                      I paid for the tickets via paytm, i even tried to talk to the customer support at paytm. They told that it's the problem from merchant end and the transaction is been successful from their end.
                                      I haven't received by refund nor the tickets.
                                      Now I want the refund as soon as possible!
                                      Help!
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                                        Immatin
                                        Dec 15, 2021
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                                        I booked a ticket for spiderman no way home
                                        I payed through phonepe i.e UPI
                                        The pyment was completed and money deducted from my bank
                                        And as soon as I return to the app it shows transaction failed
                                        I tried contacting the customer care it's of no use
                                        Please resolve and refund my money
                                        Very bad experience will never use pvr again
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