PVR Cinemas Complaints & Reviews

I went on a movie on 5/11/2021 in the Pvr cinema in city centre guwahati and I brought food items worth Rs.1258 and at first I tried paying in the upi payment they told me that the payment didn't went through then I tried again then the same way then again the amount the deducted but didn't went throught. Then I wanted to meet the manager he told me the amount will be credited in two days but yet the amount is still not credited and I lost...

I purchased a PVR GiFT card from PVR Cosmo Mall, Zirakpur. I was told that I will receive a message for the purchase of card and the tickets with the login details. I haven't received any such message and am not able to book the tickets using this gift card....

Dear pvr representative
I Amit Ranjan I was purchased 3 classic tickets from pvr ranchi counter, miss priyanka kumari is your representative at counter she miss guide us, give wrong information about seat abilities we are 3 persons, she allotted in different seat and I done want to buy popcorn 🍿but she forced for buying this.
Therefore I request to you please take necessary action against her son that she can't repeat the...

Water cans are hidden in theatres to insist customers to buy water bottles in sales counter. Food counter service was too slow to serve customers. In 15 to 20 minutes one staff was attending only 4 persons in interval time.
PVR always do not care about people time management. PVR doesn't even consider to respect people....

Today 2 ticket booking time transaction failed and balance deducated rs499.52...

Hello
Today 5th November I went to see
Dune movie at 10:20pm Show
Screen 1, Seat 7, 8, 9
PVR cinemas Pallazio Mall Lucknow

I left my left hand leather gloves on the seat while watching the movie.
Please help me find them
Contact- [protected]...

I was watching the eternals show today from 3:30 pm, 5th November 2021. I had my left EarPods on my ear then suddenly i see that it is missing. If you could try to find it, it would be very helpful. I will be much thankful and blessed
Thank you again....

Hello I m krishna from Hubli in Hubli pvr cinemas eternals movie is released only in English in hindi it is not released
Why? In hindi movie is released everywhere only in Hubli pvr cinemas it is not released please I request you to release the movie in hindi or please reply back...

Movie show 10:20 doors not open till 10:22 public having no social distance outside screen 2 ...very poor... During such pandemic times.....

I can't find a feature to cancel my pvr ticket.

I booked a ticket on 3rd Nov 2021 through PVR cinemas Android app but I don't find a way to cancel my ticket in pvr app or pvr website as per google suggestions....

I made an online booking via the PVR Cinemas app on November 3rd, 2020, and the payment was withdrawn from my account for Rs. 477.72/-, but the app did not finish the transaction - it stated that the transaction failed after taking the payment. The booking is also not visible in my account on their website.

I tried calling their customer care number ([protected]) for a refund, but received no response....

Hi PVR team,

Kindly check and reverse the payment for 3times tried to book last stage transaction failed message from your site but cash paid not yet returned.

Movie : Annaatthe
Theatre : Ampa mall, Nelson manickam road, Chennai,
Date of booking : 2nd Nov
Movie date : 6th November

Tried 2 times failed in credit card
Tried 1 time failed in net banking

Finally...

Dear pvr,

This complaint is from your one of your privilege customer, yesterday Nov 02 I tried to book annathe movie tickets using pvr app in pvr grand gallada pallavaram for Sunday Nov 07 11 35 pm show after selecting seats it went through payment page after successful payment your app shows like tickets booking are cancelled and you taken my amount and I raised complaint about this you didn't responded to that also.
br...

Why PVR is not providing proper customer care number or Email address to contact in Chennai...

I tried to book annathe movie tickets in pvr app but after the transaction pvr get my money and didn't gave me a tickets and I waited for my money till now I didn't receive my money also. I am privilege customer but you doing like this to your customer this kind of problems damaging your reputation all I saw many complaints regarding this, I attached the transaction success image also verify and process refund asap....

Kindly note, My Name is Kishore Kumar R located at Chennai. I have tried to book ANNAATHE Movie ticket today[protected] @ 6.17PM for movie schedule on 05th Nov 10PM @ S2 - Perambur, but due to technical error in PVR Portal ticket was not booked but the payment got debited at my account for Rs.1, 733.92. This is not yet credited to my account as of now....

I tried to book annathe movie tickets for Sunday Nov 7 at pvr cinemas grand gallada pallavaram and after the money sent successfully from upi the tickets got cancelled I tried for 2 time and 2 times also the tickets got cancelled after successful transaction. Now i got refund for first transaction and I waited 1 hour I did not get refund or ticket booking confirmation for 2nd transaction.

Attached the statement of transaction...

Hi Team, I have booked tickets for Annathaa via PVR website. Amount got debited successfully but in PVR website got Error message. i have checked in Booking history no information is there. Please help on this...

Tried booking Annatthe tickets in S2 Perambur Chennai today. The amount was debited but the tickets are not booked. Please initiate the refund as soon as possible. Thank you.

Sivarama Krishnan A
[protected]
[protected]@gmail.com
Amount Debited: Rs 383.48
Reference NO : IGAMIQSCN1...

Mount has been deducted from my account but ticket not generated. I booked ticket for ANNATHE movie in Palazzo cinemas but in the payment page after giving the OTP I received "something went wrong" message and my page went down but amount has been deducted from my account.

Please help me to get the refund for the amount.

Date of the incident: 02/11/2021
Number: [[protected]]...