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PVR Cinemas Complaints & Reviews

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1.6
Updated: Jan 2, 2026
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PVR Cinemas reviews & complaints page 63

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S
Shivraj_99
from Mumbai, Maharashtra
Nov 27, 2021
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Address: Infiniti Malad West

So we went to watch venom:let there be carnage on Thursday[protected] in PVR Infiniti Malad. So we bought 2 tickets and paid through Google pay by my friend's account but there was some issue and we did not got the ticket and then I paid through my account but the ticket came on my friend's number, inshort we payed double the price . They told that we'll get refund soon within 7 days.
PVR Cinemas customer support has been notified about the posted complaint.
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    vrkun
    Nov 27, 2021
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    Address: PVR Dehradun

    I am enrolled in PVR Privilege/Loyal Programm. I purchased my 1st ticket after enrollment on November 20, 2021. As per the offer, I was supposed to receive a Free Popcorn voucher. But I didn't receive No such Voucher. I raised the complaint few tyms to their official email id and customer service as well. But they are of No help. It's been 7 days now, but there is No revert. It's a shame that such a Big company is promoting Fake Advertisement.

    I am raising the complain here so that resolution can be resolved. If any other information is required for the issue to get resolved, pls let me know.
    PVR Cinemas customer support has been notified about the posted complaint.
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      Koushik Ragavendar
      Nov 26, 2021
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      How to cancel only ticket

      Address: Velachery Chennai

      I booked 3tickets for tomorrow's show. I want to cancel only one ticket and I want to keep the rest two tickets....
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      robo 2.0
      Nov 26, 2021
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      I went to PVR hall many times but refused to deposit helmet and bag in PVR hall and hey pls resolve with all the customers.
      PVR Cinemas customer support has been notified about the posted complaint.
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        robo 2.0
        Nov 26, 2021
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        Many time I go in pvr south x mall kanpur kidwai nagar but yesterday I watching Satyameva Jayate 2 but ticket counter lady told sir bottle and snacks not allowed but Act Uttar Pradesh Cinemas (Regulation) Act, 1955 not showing . Plz resolve the problem..
        PVR Cinemas customer support has been notified about the posted complaint.
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          Vancha Sindhu
          Nov 25, 2021
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          Sir
          Today evening I have booked two tickets for Maanadu movie in VR mall anna nagar through spi app timings of movie is 9:00am While buying online ticket my account got debited but tickets didn't received.so i have booked another tickets. I want a refund of that failure transaction.
          PVR Cinemas customer support has been notified about the posted complaint.
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            Pushpa0501
            Nov 24, 2021
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            I want to cancel my movie ticket
            PVR Cinemas customer support has been notified about the posted complaint.
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              charan ratakonda
              Nov 21, 2021
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              They are charging x6 times price for a coke of 250 ml... The price is Rs 250/-...How can a normal people go and take a drink...This is absolutely ridiculous about food charges they are charging...Govt should take serious on this
              PVR Cinemas customer support has been notified about the posted complaint.
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                A
                akhilvashisht
                from Mohali, Punjab
                Nov 21, 2021
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                I made an online booking via the PVR Cinemas app on November 21, 2021, for fufadji movie on 21 nov 2021 at 7:30pm show at pvr vr punjab and the payment was withdrawn from my account for Rs. 559.52/-, but the app did not finish the transaction - it stated that the transaction failed after taking the payment. The booking is also not visible in my account on their app.

                I tried calling their customer care number for a refund, but received no response.
                PVR Cinemas customer support has been notified about the posted complaint.
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                  P
                  Praveen7777@8
                  from Ahmedabad, Gujarat
                  Nov 20, 2021
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                  Hi
                  Its not a compliant, its a favour that i am asking about my lost phone. I watched a movie Ghostbusters afterlife on 19th nov on Pvr acropolis Ahmedabad at 7:15 pm show Audi 5 . I’m not sure but maybe I lost at the movie theatre, i think it fell down from my pocket, unfortunately i checked after 12:00 am its not switched off so could please check on morning and ask your staff to check it, it would be a great favour for me, I need it could you please convey to your staff i will come on early morning.
                  Thank you
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    S
                    Sharath 1217
                    from Hyderabad, Andhra Pradesh
                    Nov 19, 2021
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                    Address: Pvr next galleria musarambagh, Malakpet, Hyderabad, Telangana 500013, India

                    I have booked a ticket to watch Ghostbusters after life on 19th November for 1:50 PM afternoon show. I have travelled all the way from Amberpet to malakpet. After I reached to the movie theater, the management simply said that the show has been cancelled. I wasn't notified nor communicated that show has been cancelled. This caused a total waste of my time and money. Disgusting experience from PVR cinemas treating their customer in this way.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      P
                      Pritish k
                      Nov 19, 2021
                      Mar 9, 2023
                      This thread was updated on Mar 9, 2023
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                      Regarding Compulsory food combos with movie tickets

                      Address: Celebration Mall, Khanna Distt- Ludhiana (Punjab)

                      Recently I went to PVR cinemas in Celebration Mall, Khanna. To my surprise they forced me to buy food combo with movie tickets and even said that they will not sell movie ticket without combo. This is harrasment as they are forcing customers to buy food combo against their will. Moreover staff is not cooperative. Please look into matter...
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                      A
                      Abhidnyaa Barate
                      from Pune, Maharashtra
                      Nov 18, 2021
                      Resolved
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                      Resolved

                      Address: 108/10, Utkarsh, Bharati niwas soc., Prabhat Road lane no.14

                      Hi,
                      I booked today 4 tickets for the movie Jhimma via PVR cinemas app for the date 19th November 2021. The money got deducted from my account but I'm yet to receive the tickets. Kindly help me with issue. I am attaching the screenshot of payment.
                      Nov 19, 2021
                      Complaint marked as Resolved 
                      I contacted PVR cinemas on their WhatsApp business account, after which they refund me the whole amount.
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Nov 19, 2021
                      Updated by Abhidnyaa Barate                       Here is my transaction ID

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                        S
                        Samnas Samnas
                        Nov 18, 2021
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                        Address: Coimbatore

                        Enemy movie ticket cancel but not refund my amount
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          A
                          amnzat
                          from Chennai, Tamil Nadu
                          Nov 17, 2021
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                          I've been a regular visitor to PVR cinemas chennai, but none of my privilege points are seems to be added in my account.
                          There should be a solution to it or its just another fancy marketting scam by pvr. it would be better if they address this issue. i have also sent my feedback thrice already on this issue. none returned my complaint from pvr.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            R
                            Rajvir singh punia
                            Nov 15, 2021
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                            Address: Zirakpur cosmo plaza

                            I went to pvr cinema at Zirakpur cosmo plaza rasna madam was talking abuse me i order my combo and she’s say we are not sale combo because combo keys are not here she’s very bad girl and talking very bad
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              R
                              Rajvir singh punia
                              Nov 14, 2021
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                              Address: PVR CINEMA ZIRAKPUR COSMO PLAZA AMBALA ,Chandigarh,road

                              I went to cosmo mall PVR Zirakpur to watch a movie and I ordered a combo which is of 150 rupees but rasma madam and Akshay sir refused me to give that combo and talk with me with abusive language
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                R
                                Rudhid Saraf
                                Nov 14, 2021
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                                Address: Eternity mall nagpur

                                I am Rudhid Saraf from nagpur I have books two tickets of recliner and I don't get any points I suppose to get 41 points .
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  S
                                  Sunder1994
                                  from Hyderabad, Telangana
                                  Nov 13, 2021
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                                  I tried to book 4 tickets using pvr app for pushpak vimanam on November 12 2021.
                                  Money got debited from my account but tickets have not been booked.
                                  Literally upset with the service provide by that app. Can any one help me to get my money back to my account.
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                  Hi
                                  I have booked 2 Tickets for RRR. Money has been debited from my account but did not receive any ticket..Kindly refund my money back or get me in touch with customer care representative
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                                    Vrushabh Mondhe
                                    Nov 12, 2021
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                                    On date 12.11.2021 i have booked 2 tickets and my money got deducted but i didnt received tickets so now I want my refund back because I have booked another tickets.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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