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1.6
Updated: Apr 19, 2026
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PVR Cinemas reviews & complaints page 63

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S
Shrivathsan KS
Dec 25, 2021
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The seat selection page told the ticket price was 578. But I paid 742. The order confirmation also says the ticket price is 578 only. Even after adding GST and Convenience I shouldn't have paid more than 641. Please look into this ASAP
PVR Cinemas customer support has been notified about the posted complaint.
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    Tushar Kr.
    from New delhi, Delhi
    Dec 25, 2021
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    I just bought 2 tickets on 24th dec 2021 at 2 pm of 3d spiderman no way home but after that i just had to cancel one of them.
    At first they just nodded and said we will do it and after that they just denied me .
    They promised but after movie show they just refused to give refund of one ticket.
    PVR Cinemas customer support has been notified about the posted complaint.
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      S
      Saugata Moitra
      Dec 25, 2021
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      Hi on 24th December, 2021 I visited PVR Avani Mall, Kolkata. I purchased snacks amount 983 rs. and made the payment using Paytm.But the lady repeatedly said the payment was not made to the ovr account hence I have to pay the bill by cash and the amount will be refunded automatically to my account. I had no other choice to agree with her and paid the bill in cash, although I have the sms from bank and Paytm as well. I need my money back in my wallet.Please let me know the process

      Saugata Moitra
      [protected]
      PVR Cinemas customer support has been notified about the posted complaint.
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        S
        Siddhant Bajaj
        Dec 24, 2021
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        I had watched a movie on 24 th of December in pvr directers cut, vasant kunj, 4:15 pm show .i shortly left after the movie finished and left my wallet on the seat . I returned to my seat within 5 mins and to my suprise my wallet was gone . I complained to the manager mr mukesh pathak and he wasnt very helpful in finding my wallet, and ultimately to my belief it was taken by a staff member because this has happened to me before also in other pvrs where my personal belonging where stolen by a fellow staff member and later retrieved from the staff room .
        PVR Cinemas customer support has been notified about the posted complaint.
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          M
          Mayurikhonde
          Dec 24, 2021
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          Address: Latur
          Website: Staff

          I had purchased tub cheese popcorn and asked for tissues but they denied for that and it was in very rude way … if can’t provide then allow to bring our own
          PVR Cinemas customer support has been notified about the posted complaint.
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            C
            Chetan Ashok
            Dec 24, 2021
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            I had booked tickets for pushpa movie in elements mall PVR banglore where payment was successfully done and I dint receive tickets and booking not completed
            I need the refund of my money
            PVR Cinemas customer support has been notified about the posted complaint.
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              A
              Anaghacl16
              from Bengaluru, Karnataka
              Dec 24, 2021
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              I had booked two tickets to a movie last week, and i payed and the money got deducted from my account as well, but the tickets weren’t confirmed nor did i get a message about a refund, i keep trying to call the customer service but no one picks up, I’d like my refund asap please.
              PVR Cinemas customer support has been notified about the posted complaint.
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                A
                Ananya Kaul
                Dec 23, 2021
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                Money ₹769.12 is debited from the account but tickets for the movie is not confirmed.
                Kindly look into this..
                PVR Cinemas customer support has been notified about the posted complaint.
                Dec 23, 2021
                Updated by Ananya Kaul                 Movie : Spider Man No Way Home 3D English
                Theatre : PVR Vr Punjab
                Date of booking : 23December 2021
                Movie date : 24 December 2021
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                  K
                  Kum910
                  from Chennai, Tamil Nadu
                  Dec 23, 2021
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                  Address: Chennai

                  I purchased voucher from Paytm and tried to check it in official PVR site whether it is applicable and after checking i refreshed and again tried to book in PVR application and then it showed promo code is not valid... Please help me And i couldn't contact PVR!!! Help me please
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    L
                    Lakshay Rastogi
                    Dec 23, 2021
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                    Address: B3/74 SEC 11 ROHINI , DELHI

                    I have booked 2 tickets for spiderman for 24th dec 1:55pm 4DX show at pvr pacific mall subhash nagar around 1:45 am on 23rd dec...I redeemed my amazon pvr gift coupon code worth rupees 1000 and paid the remaining amount 464.27 by UPI...but I didnt receive my tickets. The remaining amount of 464 was refunded but I cannot redeem my coupon again..as it is showing already used.
                    Kindly solve this and refund my amount.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      S
                      Sitaram Nikhil
                      Dec 22, 2021
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                      I have booked 2 tickets for Spider-Man No where home on PVR website for 23rd December in PVR Next Galleria Punjagutta, Hyderabad. and made my payment with the help of Paytm wallet. My money has been deducted but there is no ticket showing in my PVR account.
                      PVR Cinemas customer support has been notified about the posted complaint.
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                      PVR not coming to my booking ticket
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                        H
                        Harshal Chunne
                        from Bengaluru, Karnataka
                        Dec 22, 2021
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                        Address: Phoenix Marketcity, Whitefield Main Rd, Devasandra Industrial Estate, Mahadevapura, Bengaluru, Karnataka 560048

                        This incident was happened on 21th Dec 2021, 8:45PM.

                        I was carrying the colddrink bottle with sealed cap, and stopped me to carry inside.
                        Under the Cinema Regulation Act of 1955, there are no restrictions in letting a customer carry his own snack box or water bottles.

                        I can understand the people can bring alcohol in the bottle and drink, but my bottle was sealed cap.

                        I had argued many times on this.

                        This people want to sell there products with more cost, and selling the information, mobile numbers to other companies and we are getting suffered.
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          R
                          Rajnishkr12
                          Dec 22, 2021
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                          Address: PVR Sahara Mall, Mehrauli-Gurgaon road

                          I had booked ticket from PVR Sahara, Gurugram booking counter and he gave me the barcode to pay. I scanned it and Paid the amount successfully after that counter boy said payment did not come to us because some RR receipts not generated. I explained to him a lot that payment is debited from my side after that he called his duty officer his name is DEEPAK he came and he assured me that we have such cases like this and he told me that you will get your refund in 2 business days. You have to make another payment for ticket.
                          I still waiting for my refund it’s almost been 21 days. They make fool everyday sir refund processed you will get today tomorrow.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            J
                            Jenson Joy
                            Dec 22, 2021
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                            Address: B1 Siddhiviyankan Angan Sansane, Next to Amar Sweet, Next to Amar Sweet

                            Hi Sir,
                            I am getting unwanted fraud msg saying that the money is been Debit and Credit from the account.
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Dec 22, 2021
                            Updated by Jenson Joy                             Hi Sir,
                            I am getting unwanted fraud msg saying that the money is been Debit and Credit from the account
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                              Y
                              Yashavantha Raj G
                              Dec 22, 2021
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                              I had visited PVR Vaishnavi sapphire mall, Bangalore recently where I had purchased some snacks and paid through Google pay scan at POS machine at one of the counter. But that person told the previous transaction was failed due to some network issue hence I had paid again using my debit card after they assuring the amount will be refunded. But till now I don't have any update from PVR regarding the refund.
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                J
                                Jashu23
                                from Ongole, Andhra Pradesh
                                Dec 22, 2021
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                                Address: 5-170-11;venkateswara nagar7th line;omkar street;NGO colony;opp.power office kurnool road

                                I am booked ticket for pvr cinemas in forum mall hyderabad. The money is deducted but tickets not booked
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  A
                                  Ajay Pabbi S
                                  Dec 21, 2021
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                                  Hi team, i booked 5 tickets through the app and while booking it said 142 points will be added to my account. But it has still not reflected. Please resolve this issue.
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    S
                                    Shan Mathi
                                    Dec 20, 2021
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                                    Address: Chennai

                                    I tried booking 2 tickets for Spiderman no way home 9.45pm show on 18/12/21 in PVR VR Chennai and paid rupees 490.64 via Google pay, but ticket wasn't booked on the 1st try but money was debited from my account. Kindly refund the amount as soon as possible
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                    payment deducted but ticket not booked pvr cinema on 14th April Imax
                                    Please refund my amount
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                                      Pankkaj
                                      from Gurugram, Haryana
                                      Dec 20, 2021
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                                      I booked my tickets today for 21 December I was completing my booking and was about to complete the transaction then it showed that the session has been expired. So I thought that the booking was cancelled but then I received a message from the bank that the money was deducted but I didn’t receive any further details for the tickets.
                                      I booked two seats for “spider man far from home” the total amount was about 1102.
                                      Please help me with the details
                                      I booked from the pvr website.
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        D
                                        Dev Rishi Jain
                                        Dec 20, 2021
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                                        Address: 71sai enclave Dwarka sec 23

                                        I booked tickets for the movie Spider-Man no way home for 21st December 2021 at PVR Vegas Dwarka in 4Dx at 10.55am. On 5.34pm on 20th December 2021. The money is debited and I didn’t got the tickets. Please look into it and provide me with the ticket. Asap coz tomorrow is my show.
                                        PVR Cinemas customer support has been notified about the posted complaint.
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