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PVR Cinemas Complaints & Reviews

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PVR Cinemas reviews & complaints page 63

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T
Tamilselvan280197
from Chennai, Tamil Nadu
Nov 2, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount credited wrongly

Amount has been credited from my account but ticket not generated. I booked ticket for ANNATHE movie in Palazzo cinemas but in the payment page after giving the OTP I received "something went wrong" message and my page went down but amount has been credited from my account.

Please help me to get the refund for the amount.

Date of the incident: 02/11/2021
Number: [protected]...
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B
Bijit Singh
Nov 1, 2021
Nov 19, 2021
This thread was updated on Nov 19, 2021
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Multiple downtime during your 10AM show

Address:PVR, Phoenix mall, Kurla(e), Mumbai

Booking no WPL6PS9, Your show at Phoenix Kurla @10am yesterday ( Shang –Chi) had a multiple downtime due to technical issues. You guys ruined my Sunday with bad experience. My kid was so excited to watch the movie but due to multiple downtime, he lost his interest too.. I have never experience sometime like this before from a brand like PVR. Extremely dissatisfactory experience...
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This is Ashok
Went to PVR Kurla Mumbai for watching kannada movie KOTOGOBBA3 at 04:15 show.

My money of Rs 780/-(for 3 tickets) which got deducted during the UPI payment on last Sunday for 04:15 show and was not displaying on your system.As per your team advice tickets was purchased again by paying through debit card of Rs 780 as your team Mr.Avinash Mr.Ripanshu said it (UPI amount)will get revert back and asked to...
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M
MMA COMPUTER
Oct 29, 2021
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Refund amount issue regarding

Address:[email protected]

I booked ticket through online on 19.10.2021. but the transaction is declined by server side. I made a complaint.. as a conclusion they said the amount will be refunded within 10 days.. kindly update me...
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S
Sony charan
Oct 26, 2021
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Regarding Refund of cancelled Movie

Address:Flat no 601 divya residency Kukatpally hyderabad

Hi PVR Team,

This is sony I was booked 3 Tickets Movie Nenu leni na prema katha on 10th October of this month Booking I'd CYBE[protected]

I was not cancelled the movie
The movie was cancelled By PVR team

They Said to me movie was cancelled money will refund in your A/C within 24 hr s till now I did not get any refund
Even they didn't respond my calls and messages

Please...
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M
Maruthu1983
from Chennai, Tamil Nadu
Oct 21, 2021
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Amount debited but ticket booked msg not received

Address:No: 1448 TNHB Ayapakkam, Chennai 600077

Yesterday night I booked four tickets for doctor movie . 725.48 amount debited but ticket booking confirmation not received. Please take necessary steps to solve this issue and let me whether tickets were booked or not....
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M
manigandan2703
Oct 19, 2021
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I didn't get my privilege points in pvr

Address:Pvr cinemas , SKLS Galaxy mall , Redhills, chennai - 52

On oct 9th i booked 7 tickets in pvr app but till now i didnt receive my privilege points. Please resolve this issue. Pvr cinemas...
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V
Vikas Vi
Oct 19, 2021
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Not issuing ticket

Address:Suman pvr gandhinagar gujarat
Website:Pvr

Not issued ticket and informed me he can not issue ticket because I am the first person to watch movie and no one came hence saying I can not issue for onenperson...
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Manu Vignesh
Oct 14, 2021
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Privilege points not received

Address:Chennai Anna nagar

I have booked 3 movies and I have not yet received my privilege points it's going to be a month and they don't even have a complaint portal to inform them my registered mobile number is [protected]...
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B
Biju Biju
Oct 13, 2021
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I'm complaining about cinemas

Address:Redhills skls

12/10/2021 Yesterday I booked a ticket for doctor but money taken but tickets not issued I need my money plz 🙏help me...
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A
Ashwin Raam
Oct 9, 2021
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PVR gold VR Bangalore

Hi, I booked a movie ticket for movie doctor in pvr gold be Bangalore on 9/10/2021 4:10 pm and ended up with bed bugs bite! I would like to raise this complaint! We booked ticket of 7 and two o[censored]s have ended up with bed bug bites!...
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S
Shreenidhi Muralidhar
Oct 8, 2021
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Amount deducted from card

Address:Orion uptown

Hi Team,
Had made a transaction on 2-Oct-21 at PVR Cinemas, Orion uptown mall through my credit card. The amount got deducted but the transaction wasnt completed. The amount has not been reversed as well even after 5 working days.

Please look into this....
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Y
yugal chauhan
Oct 7, 2021
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Payment not refund yet

Hi
This side
YUGAL CHAUHAN

I had booked a movie tickets on 23 sep 2021 movie date is 25th sep, But am not arrange the time on that day, so I was cancelled the tickets and showing on yours application refunded amount rupees 570 will refund in 7 working days. But till now I have not received my amount.

Kindly do needful and please refund my amount ASAP.

YUGAL CHAUHAN
[protected]...
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H
honey0710
from jalandhar, Punjab
Oct 7, 2021
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PVR Cinemas forcefully giving combo packs with ticket

Address:23, Jalandhar Cantt - Jandiala Rd, Sehdev Market, Jalandhar, Punjab 144006

On Wednesday i visited mbd neopolies pvr cinemas jalandhar and i asked for 1 ticket and they forcefully giving combo packs with ticket which cost extra 125 rupees whuch is totally fooling people and looting them...
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saifsahil
from kanpur, Uttar Pradesh
Oct 3, 2021
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Force selling on movie tickets

Address:kanpur sauthxmall

Iam yours customer since long time but first time i face one thing today i was gone for a movie .And ticket counter girl taking the order or the ticke .Rs 300 but she added food voucher rs 250.I suddenly ask for this addon she reply me. If you want to take this ticket you have to pay extra money for food voucher but i dont get the food during movie . Ithink pvr/girl cheats me. At that time and in future i dont recommended to anybody to go...
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Lovejot0202
from Jalandhar, Punjab
Oct 1, 2021
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Im complaining about my food order

Address:PVR MBD Jalandhar

I have ordered food from pvr app today at pvr cinema mbd jalandhar money was deducted and order was processed but after few times no one delivered my food and when I got to go to counter and they said yours food is not showing us that u have ordered i have shown screenshot of money deduction and food order but they didn’t given me...
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Hello
I Karan verma went to watch a movie on 29/9/21 at PVR PIYUSH MAHENDRA MALL FARIDABAD. Timings of show is 16:10 . Where i came to know the price of ticket is ₹99 but the executive at booking counter told me you can’t buy it at ₹ 99 you have to buy a voucher of ₹100 which you can redeem for food with this it’s Mandatory to buy with tickets .I left with no option and later on i was surprised that there was no interval...
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Prithivi Sagar
Sep 27, 2021
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Non responsive employees

I got a phone no. From one of your employee and asked for an help to book a whole private screen she told she will call or message back but doesnt even responce with yes or no...she simply seeing my message and not replying very worst behaviour...kindly make an note of it......
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A
anusha chandrasekaran
Sep 26, 2021
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Movie ticket booking

PVR Cinemas, Chennai

Have tried umpteen number of times of times to book for tickets today but everytime getting a message "bad transaction". They know Sundays are crowded, and a high demand for movies are there. Why didn't they offer multiple shows instead of blocking the show for only screen. This is very inconvenient because everyone will book tickets at same time for the same show. If multiple shows on Sunday's are arranged,...
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A
Arjun1710
from Pathankot, Punjab
Sep 24, 2021
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Ticket wastage and customer harassment

Address:Pvr cinema pathankot novelty mall pathankot

I go to PVR Pathankot and i booked ticket for 4 persons after ticket booking i go to baggage section and they deiny to accept it because there is a laptop in it and my whole ticket money is wasted and your manager present their with name neeraj didnt have the atticated to how to treat the customer even tell us whats the solution he start arguing with us nothing happen with ur tickets its wasted and tell go with ur things.
Never ever...
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