Claimed

PVR Cinemas Complaints & Reviews

1.7
Last updated Nov 15, 2023
Complaints 2389
Resolved
787
Unresolved
1602
Quick Links
Statistics
Share
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PVR Cinemas
Customer Service Contacts

PVR Cinemas Phone Numbers

Phone
+91 88 0090 0009
341
237

PVR Cinemas Website

PVR Cinemas Head Office Address

61, Basant Lok,Vasant Vihar
Delhi
New Delhi District
Delhi
India
110057

PVR Cinemas reviews & complaints page 64

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
JAGAN S R
Jan 23, 2021
Report
Copy

Address:Orion uptown mall

Hi my self,
James here I have visited to PVR today no guest associates, or duty manager, no good staff and no discipline how to behave with guest and no service for Audi we are going to order many times. In that wt we ordered even it's available . They are not providing . They making scam in food and no good response by duty manager or cinema manager even after we explaining the complainant. And no good service and I am really sad about this. I didn't enjoyed anything worthy less money wasted I need refund . Because I visited other multiplex they it was very well. But PVR is zero...
PVR Cinemas customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ajitha yasmin
    from Kathor, Gujarat
    Jan 20, 2021
    Report
    Copy

    Hi sir. I came to watch the movie in pvr theater. In intermission, I purchased popcorn. And when I asked for bill, they said I will get it in sms. So I paid and went to pick up counter. I was given a extra microwave popcorn which I didn't ask for and they said it is free. I took it and came inside. And checked the bill. I was charged for the microwave popcorn. It's a cheap tactic followed by PVR to sell their new branded item. They think people are fools. This happened in bangalore PVR, soul space spirit central MALL, BELLANDUR.

    CHEAP PVR PEOPLE!!! SELLING 70 RS without the citizens permission. Cheap tactics.
    PVR Cinemas customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rav Chan
      from Delhi, Delhi
      Jan 19, 2021
      Report
      Copy

      I took a pvr dive 500ml water bottle from their f&b counter at panjagutta pvr, next galleria mall hyderabad. The water tasted, utterly poor and was like some tap water filled in a fancy bottle. I paid nearly 40rs for dis 500ml mineral water. At public places 500ml water is charged only 10 rupees but why pvr is charging 40 rs ??
      I want to file a complaint on them
      +1 photos
      PVR Cinemas customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Murali B R
        Jan 18, 2021
        Report
        Copy

        Address:laggere Bangalore

        I have lost my wallet at PVR cinemas orion mall, Bangalore
        Audi 6, seat J 18 21.50 show, 17th jan 2021, movie name KRACK ( telugu).

        pls do the needful by finding my wallet.

        T V Deepak
        [protected]
        PVR Cinemas customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sweta Ghimirey
          from Powai, Maharashtra
          Dec 5, 2020
          Report
          Copy

          Address:Subash Nagar, PVR, New Delhi

          We had paid for 4DX movie and the seats was not functioning.
          This was very bad experience.
          We couldn't even watch the movie, as this was really sad experience.
          For about an hour we waited for the seat to be ready, but we missed the movie.
          And time waste and money waste
          +2 photos
          PVR Cinemas customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SKGANDHI1@pvr
            Report
            Copy

            Address:Gurgaon Resi (me)
            Website:[email protected]

            Plz refund as on reaching pvr about this there was no show running on reaching pvr, regards
            Plz confirm if possible
            (Suraj Kumar)
            [protected]
            I am yours longtime previledger, regards
            +1 photos
            PVR Cinemas customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nanda Karthik
              from Hyderabad, Telangana
              Report
              Copy

              Address:Chennai, Tamil Nadu

              I booked 3 tickets for bloodshot movie in escape cinemas for 9:30 am sunday morning 15th march 2020. I got a call the next day from escape cinemas saying the show has been cancelled. But i didn’t get a text message or email saying the show was cancelled. How am i supposed to get my money back without any proof that the show was cancelled. I booked the movie via the paytm app.
              PVR Cinemas customer support has been notified about the posted complaint.
              Pvr show movie timing 6.50pm on tickets but movie starting on 7.15 pm, it means 25 minutes delay for only commercial advertising. This is very objectionable because PVR lost my valuable 25 minutes .
              I was trying to book ticket for movie IKKO MIKKE through PVR app, my money deducted but ticket not booked, i want to back my money through original payment mode
              Helpful
              1 other people found this review helpful
              1 found this helpful
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shikha ashish jain
                from Mumbai, Maharashtra
                Report
                Copy

                pvr coupon code

                Address:Mumbai City, Maharashtra, 400015

                Received 4 coupon codes for some spending from kotak credit card. Earlier i was not able to apply the coupon code as the customer care advised me to use it on m coupon but i was not able to use it as wrong information was given to me for that i dropped an e mail to pvr customer support where i got to know that it was supposed to be used on star pass option so by that time i already watched the movie which i wanted to by purchasing the ticket...
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                A
                Anithasai
                Report
                Copy

                irresponsible security guard

                Hi team,

                Yesterday we had a very worse experience in pvr forum mall, i’ll explain the scenario what happened exactly,

                Our movie time was exactly 06 mar 2020 @9pm ist of 4dx pvr kukatpally, we came on-time to the screen entrance, there the security guard scanned the tickets and he said that this is not the correct theatre and i don’t know where this theatre is he said.

                We thought like may...
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                1 Comment
                Report
                Copy
                D
                Divyam Chawla
                Report
                Copy

                Address:Ghaziabad, Uttar Pradesh, 201001

                Today i went to watch movie baaghi 3 in opulent mall ghaziabad pvr cinema but movie wasn’t working properly and was hanging the visual again and again after several tries also they were unable to resolve the problem and we and a lot of people left the theatre. They played again and again but the video was hanging again and again after several tries also. 7:15pm show
                PVR Cinemas customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Niyati Ahuja
                  Report
                  Copy

                  Water bottle =50 rs which is actually not even 1l even higher rate then bisleri we use for daily purpose and other eatables are also on high rate. Outside eatables are not allowed but inside eatables are not affordable for sake of common people or who r below avg.
                  Atleast sir jo below avg log he unke bhi right he ki wo enjoy kar sake or sir atleast koi afford na karsake to wo apne ghar se laaye wo to allow ho i know sir this things are for safety purpose but itne high rates rakhna to logo ki majburi ka fayda uthana hua
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    GAURAV K. Srivastava
                    Report
                    Copy

                    Address:Moradabad, Uttar Pradesh, 244001

                    Dear sir/madam,
                    On 20th feb i booked two tickets for "love aaj kal" movie from pvrcinemas.com website after logging in with my number [protected].
                    Even after deduction of fund ₹144.88 from my airtel payment bank account i couldn't get my ticket booked.
                    I called to customer care number and in reply i got an assurance of my refund within 2-3 working days because my ticket got cancelled itself.
                    Till today i didn't get any refund in my source bank account and i do not get any reply from pvrcinemas.
                    Please do the needful.
                    Thanks!

                    Gaurav k. Srivastava
                    [protected], [protected].
                    [protected]@gmail.com
                    +1 photos
                    PVR Cinemas customer support has been notified about the posted complaint.
                    I m at pvr edm delhi to watch love aaj kal movie my show time is 7:15 but picture start at 7:45, around half and hour advertisements are running before show and in interval also around 20 minutes advertisements running on screen, no can take my complaint seriously
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shweta Saraf Gargiya
                      Report
                      Copy

                      Address:Ahmedabad, Gujarat, 380004

                      We demanded for ticket in m, n or o row for show of movie thappad scheduled on 2nd march audi no. 5 arved transcube plaza 11 pm.. They said they are full and were given seat in l row.. During show entire m row was vacant with various seats in n and o.. What kind of sadism is this.. Even though seats are vacant in back row but then also people are denied its access...
                      Regards
                      Dr shweta gargiya
                      [protected]
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Is it mandatory in pvr to purchase a combo with every ticket? I am from bangalore and i went to pvr to buy a movie ticket so they told me that you will have to take a combo or we will not give you the ticket, it is mandatory. So i want to know that is it really mandatory to buy a combo with pvr ticket? I don't need to buy any combo.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        tanvidixit01
                        Report
                        Copy

                        As per article 121 of the maharashtra cinema hall rules, 1966 movie goers cannot be prevented from carrying own food and water in the cinema halls.
                        However, today i had a different experience. I visited pvr icon pavillon mall, shivajinagar, pune and while going through the security check, they didn't allow me to carry my own eatables inside the theatre.
                        Please help me out to solve this issue.
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Y
                          Yarshu
                          Report
                          Copy

                          Address:Pvr cinemas , vr mall, Chennai, Tamil Nadu

                          I ordered for a regular popcorn and told him i asked for a regular combo and not large combo inspite of that he gave a large popcorn combo. I m not satisfied with his service. Such an irresponsible service to the customer. Even after telling him that i asked for regular combo he didnt bother to listen and just told me i cant edit the bill its already done. He behaved in a very rude way.
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sagar0112
                            Report
                            Copy

                            Address:Nagpur, Maharashtra

                            I've booked movie at pvr in 2 days advance, and afterward pvr cancel my booking saying it happen due to some technical issues. I've applied 1 time coupon code worth 300 which i had purchased from another vendor, and now pvr are giving me only 100rs coupon against the cancellation, which by the way was your fault.
                            Either you reimburse me my 300rs voucher or, get me my booking for the show at pvr.
                            Confirmation no. 6376383
                            Booking id. Wf6b69k
                            +1 photos
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Date 27 feb 2020 PVR lucknow, Phoenix
                            Visited audi 2, 12.45 show with 2tickets purchased. Had Bad seating experience with dislocated chair 4th time in a row. Upper authorities just giving away other two seats in compensation but not regretting at all.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Veera Chakradhar Reddipalli
                              Report
                              Copy

                              Address:500032

                              Today i. E on 28th feb 2020, i booked a ticket for a movie on 29th feb 2020 for 7:40pm show using pvr cinemas mobile app and done the payment from the amazon pay upi the transaction completed and amount deducted

                              For refference i am giving the transaction id:[protected]

                              But i haven't received any ticket conformation mail or the booked ticket is not displaying in the my booking history

                              I request a response this is 3rd time i am raising the request but no response recieved from the respective managment
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kumarsiva1924
                                from Chennai, Tamil Nadu
                                Report
                                Copy

                                Address:NO 80 KANDASAMY NAGAR, VADAPERUMBAKKAM, Chennai, Tamil Nadu, 600060
                                Website:[email protected]

                                Dear sir,
                                I went the movie oh my kadavuley with my wife and my kid at galaxy mall redhills on 26.02.2020.

                                My seat number l8, l9 screen audi 3

                                Next to my seats full of boys they all drunked and they used some tobacco also inside the screen. Its very irritation that smell like my wife getting vomit also.

                                I informed the situation to the executive but they wont react anything for that just simply said please adjust.

                                Dear pvr cinemas management i wont came for adjust this things in the inside of screen. I did not expect the pvr cinemas allow the person like drucked and using tobacco.

                                What the person checked in the entrance. I dont know how this happen but i need a deemand for iam facing this type of trouble in your pvr cinemas.

                                Pvr cinemas is like a luxury one but this type of activities you guys allowd very soon it will be like worst theatre.

                                Regards
                                Kumar. D
                                [protected]
                                Dkumar. [protected]@gmail.com
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kedar3007
                                  Report
                                  Copy

                                  Address:PVR orion mall panvel, Raigad, Maharashtra, 410206

                                  Pvr orion mall panvel
                                  Quality of the food provided at pvr was 3rd, that to at 4 star hotel rates.
                                  So, i got kfc popcorn from besides kfc store. But, the kfc popcorn were seized at the entry, they kept them at the entry gate only. According to act 1995, it is cheating with customer as well as with nation. I request you to take sudden action against the pvr outlet at pvr panvel.
                                  Not even the quality, but i got my food order delivered 5 minutes before the show was above to over. And after all this, my roasted veg mexican sandwich were cold. I salute them, what a cheater pvr is.
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Devangrai999
                                    Report
                                    Copy

                                    rude, arrogant, and lying behaviour

                                    Address:3rd Floor, PVR ICON Pavillion Mall, Senapati Bapat Road, Pune, Pune, Maharashtra, 411001

                                    This happened in pvr icon pavillion mall, pune. So i forgot to carry my wallet tonight, i asked the employee (Name - unique) for online payment, he said he’ll only accept paytm, unfortunately i did not had working paytm, and i asked him as till what time the counter will be opened, he told me till 12:15 am, i told him okay i’m arranging money give me little time, i called my home to send my wallet, my wallet came at 12:10, during the...
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy