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PVR Cinemas Complaints & Reviews

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Last updated Feb 17, 2024
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PVR Cinemas reviews & complaints page 66

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C
chithra ganesh
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pvr cinemas

Address:VR MALL , ANNA NAGAR, Chennai, Tamil Nadu

I was a previleged member of pvr and i was eligible for large popcorn, officer named ranjith in vr mall, anna nagar, chennai behaved in a very rude way. He redemmed our voucher without our knowledge and never gave a popcorn. I have been a happy customer of pvr for years, but today this officer behaviour made us very upset. If this is the way he is going to behave to everybody, customers will be very upset about pvr....
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Address:PVR cinemas Redhills, Chennai, Chennai, Tamil Nadu

High prices on snacks counter, in pvr cinemas, red hills near chennai.
As a middle class person, one cannot afford 170rs for one pepsi (500ml) where as the movie ticket price is 150. They are making us to eat junk food by not allowing home food to theaters. Highly dissatisfied with pvr cinemas. To buy pop corn and pepsi it costs around 400+. This should be reduced....
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Address:College Road, Malka Ganj, North Delhi, 110007, 110007

I tried booking two tickets for shubh mangal zyaada saavdhan (For 22 feb, 3 45 pm show at pvr chanakyapuri). Mode of payment was by google pay and ₹934 got debited from my bank account. However, no booking for the same is displayed on the pvr app and i haven't received email confirmation or mobile message either. I tried contacting pvr customer care through all the numbers i could find on the internet but i didn't get any response....
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A
Ashwini Gautam
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pvr combo mandatory issue

Address:PVR Cinemall, Kota, Sonbhadra, Uttar Pradesh, 324008

Is it mandatory in pvr to purchase a combo with every ticket? I am from kota and i went to pvr to buy a movie ticket so they told me that you will have to take a combo or we will not give you the ticket, it is mandatory. So i want to know that is it really mandatory to buy a combo with pvr ticket? I don't need to buy any combo if i purchase ticket from online merchants like paytm, bookmyshow etc. I just want to know that is it really mandatory...
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M
MHariKrishna
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snacks price are just not affordable

Address:Hyderabad, Andhra Pradesh, 500019

In pvr the snacks cost is too high and i don’t even understand how they actually charge so much. Do you think it’s a 3 or 5 star hotels? Do you pvr rely on common men hard earned money? What if common people just ban cinemas for charging so much? What if we start a hashtag #banpvr? And actually avoid going to pvr? Can someone help us in reducing the cost? Or pvr monopoly wins?...
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Address:PVR Citi Mall, Mumbai City, Maharashtra, 400053

This incident happened 3 times. as per PVR we get buy one get one offer with Kotak debit card. I tried booking the tickets but each time the money gets deducted and no tickets are issued. then i have to call them for refund for days.
When I Call them, they say that issue has been resolved but have not received any refund back. This week they did the same. I booked the tickets online from 2 different cards and both of them failed, money...
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R
Rituja Saha
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impracticality of playhouse theater

Address:The Forum Mall, 21-22, Adugodi Main Road Koramangala, Chikku Lakshmaiah Layout, Adugodi, Bengaluru, Karnataka 560095, 560095

Pvr provides a special kind of theater called 'playhouse' meant for kids to watch movies, and mostly plays 'children's movies'. Designed for kids, this theater contains a slide will balls stretching across the entire aisle, and the light doesn't go off during movies.

I personally try and avoid booking tickets in a playhouse, cause the lights are kept on which diminishes the experience of theater. Unfortunately, 'dr doolittle'...
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Address:PVR vega city Bannerghatta Road, 560076

At the box office counter the ticket issuer charged extra 100rs for food coupon and said that it was mandatory and not optional. This is unacceptable. Either the ticket issuer fooled me or you have to change the way you sell your tickets. Online charges itself cost extra so people come to box office counters to save some buck. Future repetition of such behaviour will make you loose customers....
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Anusha Navara
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost item

Address:Hyderabad, Andhra Pradesh, 500032

Hi,

I have lost spectacles in pvr sujana forum mall hyderabad on feb 9 2020.
Could you please check with concerned authorities and let me know if found.
I couldn't find phone number of the pvr cinemas mentioned above so raising complaint for the same.

Pfb the details
Movie: 1917
Screen : audi 01
Time : 1:55 pm feb 9 2020
Tickets: g 15, g16
Please call on [protected]...
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N
Nishika Singh
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pvr employee abusing

Address:PVR CINEMAS CROWN PLAZA MALL FARIDABAD, Faridabad, Haryana, 121001

Hi, I am Nishika Singh from faridabad,
Today I am taking about your employee NISHANT MANGLA which working at pvr cinema crown plaza faridabad,

we were chatting on Facebook from the last few days back, I don't know I was talking ### person, who the hired is ths ### guy.

I atteched some proof against him in the below kindly follow up.

so I request to pvr management please take some action...
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A
ANAND BAGORIA
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salary is not credited in bank account

Address:Sri Ganganagar, Rajasthan

Sriganganagar pvr branch don't credited 15days salary from 3month they give fake hopes.. I told hr staff many time but they ignore me... I am esp anand bagoria... If my salary is not credited with in 5 days.. I take a legal action against pvr... The pvr is not working properly in sriganganagar.. They don't focus on their employees salary... Poor pvr and the time pvr take for credit 4000 rs salary about 3month.. Give my resigne on 15 oct but...
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Address:Near DMart, Pimpri PVR, Pune, Maharashtra

We booked tickets for tanhaji for 8 feb 2020 in pvr pimpri (Audi 4 q 9, 10, 11, 12) we had kid of 5 year old so we prepared popcorn at home and bought them with us but pvr management didn't allowed us to bring it inside even when our kid was hungry.

We even showed then news explaining outside food is allowed in multiplex but they prepared their own flex which says outside food now allowed.

So even after govt...
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P
Puii tochhong
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money deducted but no seats booked

I booked online tickets on 8.2.2020 for 4 tickets with amount rs 787.76 and the money had deducted from my account but no seats were booked. At first since i did not get the qr scan i look at the same seats as if it was booked or not but for a few minutes it looked liks ot already has been booked. After i checked again as minutes past the seats were then marked as not booked. I want my money to be credited back to my account...
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T
Tanishq Adhana
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insanely high price of snacks

Address:Ghaziabad, Uttar Pradesh

Sir, would you please have a look on the rates being provided in intervals of movies. It might be affordable to you because you have money to flow, but much people don't have so should they stop watching movies or should they be left hungry, everything is fine but in limits, popcorn, samosa, business is good but not that which becomes loss for others, just visit your cinemas once, only sealed snacks are to be sold inside cinemas, still you...
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Neela Batavia
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samosa

Address:College Road, Maharashtra, 422005

I visited on 03.02.2020 to pvr cinema nashik college road, for tanaji movie 3d at 10.30 pm show.in the interval i took samosa where in it had plastic in it, i would like to request to the pvr authorities to look in the matter as it is about anyone's health. This was also brought to the notice of the duty manager incharge mr. Swekar hiwal at that time and a written complaint is also registed....
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Address:Curo Mall, 66 ft Road, 144001

We are at pvr cinemas at curo mall jalandhar. The officials at ticket counter are forcing us to include food in tickets. They are refusing us to give us ticket without food. Also they are not giving us anything in written for the same. The matter was also taken up with the manager but he has also refused to give us tickets without food. We already had out dinner. We don't need to buy now....
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Address:Dodaballapur road, 560064

Had booked ticket for audi 7, movie (Jawani janeman) 4.10 pm show 3rd feb 2020.
1st complain : along with tickets gave 2 food coupon and charged for it without informing.
2nd complain : when asked about extra charge then she took ticket along with coupon and refunded coupon money back but didn't return movie tickets. When asked where is movie ticket she said she had already returned me.
Seat k 10, 11. Thank god remembered...
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I was there to watch a movie last night at 10 PM, tickets attached for reference.

I had booked the recliner hoping for added comfort. However, the buttons on my recliner were not working completely. I could Not adjust the back of my seat as only two buttons were operating. This was more of an uncomfortable experience for the premium paid by me.

I would appreciate if you can fix the seat so that the experience...
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R
ruksana1230
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service boy

Address:pvr city center mg road gurgaon, 122001

Pvr cinema city center gurgaon in service boy robin misbehave with me @ my family his manager with him. This is not good for service industry. He is talk with us very rudely. My ticket already checked by sequrety boy & robin was check only my ticket again i m asking this region they said very rudely this my wish i m owner of pvr they rudely talk & fight with us. I want to su again pvr because his staff....
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M
Megha saigal
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unkept theatre

Address:421204

This is in reference to your pvr outlet at xperia mall palava dombivali... Have been at so many pvr outlets.. All are so well kept..
But the one at xperia is filthy.. You charge so much for the recliner seats and they are just not maintained a bit... My family always see movies at gold class screens hence choose recliner seats.. We recently shifted to palava hence no options except this pvr outlet.. But we have now chosen to travel...
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