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PVR Cinemas Complaints & Reviews

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Updated: Apr 7, 2026
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PVR Cinemas reviews & complaints page 67

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A
Amansagar9455
Sep 6, 2021
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Address: Sahu lucknow audi 1

I tHink one worker in the theatre had taken that but he refused to give me
PVR Cinemas customer support has been notified about the posted complaint.
Sep 06, 2021
Updated by Amansagar9455
I need my my earphone back
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    Varun101010
    Sep 5, 2021
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    Address: PVR cinemas , Cosmo mall , zirakpur

    The food experience was the worst with unprofessional staff .. not knowing about their stock
    Food items were displayed but majority of things were not available .
    If we are watching a movie make sure to stock all the items as per requirements . They are taking so high money but Food facilities are not available
    PVR Cinemas customer support has been notified about the posted complaint.
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      Harkeet
      Sep 4, 2021
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      Address: Jalandhar

      I think this is against customer choice to give them food vaucher even if they dont want and adding that price to ticket .i had my worst customer experience .there is no customer choice asked to remove vaucher from ticket but agent went on saying its compulsary .As if there is no choice for me .So much embarrassing and humailating it is .like we need to argue for our own money .I didnt check what she was booking and when she completed she just told that it has a 300 rs vaucher included .I was like i didnt ask for it and even i am not here to eat . Forced upsell .worst experience never gona visit PVR again in my lifePVR (jalandhar)
      PVR Cinemas customer support has been notified about the posted complaint.
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        Rahulpal1309
        Sep 3, 2021
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        Address: Indore

        Today, i watched shang chi movie in PVR cinemas at treasure island, indore.
        It's a very terrible experience. In first half of movie get blurred. Cut some part of movie for interval. I think it is the worst experience of mine at pvr.
        PVR Cinemas customer support has been notified about the posted complaint.
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          Sujal345
          Aug 31, 2021
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          Address: Pvr city panipat

          They had taken my 600 rupees through paytm and did not given tickets to us and saying your successful payment of paytm will come back after a week
          PVR Cinemas customer support has been notified about the posted complaint.
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            R
            R.P. Naren
            Aug 30, 2021
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            Amount was debited but confirmation was not received. When do i get a refund? How long would it take?
            PVR Cinemas customer support has been notified about the posted complaint.
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              rsnfeb
              Aug 28, 2021
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              Address: 850 Block A Laketown kolkata 70008o

              I am coming for watching movies in pvr dimand plaza jessore road kolkata, when i ask for ticket in counter the counter staff has asked Rs 70 extra for ticket. When t asked him that why you are asking extra Rupees then he replied me that popcorn is mandatory with ticket. I request him to provide ticket only then he refused. He advice me to book ticket online but he is not ready to give ticket. my Rs 70 is going totally wasted.
              So i request you please resolve my issue for return back my Rs 70.

              Thanking you
              Ravi kumar singh
              [protected]
              PVR Cinemas customer support has been notified about the posted complaint.
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                S
                Aug 25, 2021
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                Had ordered for 2 plates of Mixed Chaat.

                Was served tasteless 95% Aloo as mixed chaat

                Did not expect such poor quality and cheating tendency from a reputed food court at PVR cinemas on 5th floor, Diamond Plaza, Jessore Road, Kolkata
                PVR Cinemas customer support has been notified about the posted complaint.
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                  S
                  Shammy Choudhary
                  Aug 23, 2021
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                  I'm currently watching The Conjuring part 3 at Elante mall Chandigarh (in 4dx). I'm not able to see anything due to pathetic screen quality. Its super dull I'm sharing a photograph to make it more clear. I wasted my money on you guys.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    C
                    Cozydrv1
                    Aug 22, 2021
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                    Address: Bhopal

                    I hqd orderd 2 plate samosa
                    Which they called frozen samosa
                    Which they bake n gives to costumers
                    Today i got unbaked samosa from PVR
                    AURA MALL BHOPAL
                    Negligence of DUTY
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      S
                      Shubhosmita Mandal
                      Aug 19, 2021
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                      Address: Pvr,pacific mall,sec21,dwarka,new delhi

                      Ticket asked for tomorrow but the counter boy gave today's ticket.
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        Vijendra Pratap Prajapati
                        Aug 11, 2021
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                        Address: Pvr silver arch Ludhiana

                        Miss behavior and rude naturr, demonding extra money of ticket
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          Sammy Sher Gill
                          Aug 10, 2021
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                          Address: Chandigarh

                          We do not wish to donate to being human company while purchased ticket but pvr making it compulsory while buying ticket online.It is against customer rights. I urge kindly stop this scam

                          Suraj
                          [protected]
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            zzkkll
                            Aug 8, 2021
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                            Address: musharabag ,malakpet

                            Yesturday i have went to watch the movie at PVR Near mushrambag, malakpet, in interval i have gone to order and i have scanned the QR code and i have done the payment at same time there is a recpt coming from etc machine is timed out, and from my end the amount has been deducted and pain successfully . I have raised a complain at paytm support they gave the confirmation that i have paid succusfully no problem and now i am rasing a complain regarding refund and even i have done gpay to manager also
                            his name is tushar, i request you i[censored] have received the double amount plz refund my money plz dont spoil the pvr privilage
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              S
                              Supaseeni
                              Aug 5, 2021
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                              Address: Jalakandapuram

                              Enaku vijay movie rompa putikum chinima Entertainment
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                Lost Sailor
                                Apr 16, 2021
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                                Pvr mani square gave us an evidence of extremely poor hospitality, unpolished behavior and gross breach of basic etiquette.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  Shanmuga0123456
                                  Apr 10, 2021
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                                  Booked a ticket after unlocking privilege...but still didn’t receive any points or free popcorn voucher
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    D
                                    Dileep. A
                                    Apr 5, 2021
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                                    Address: Dwarka sector 14

                                    I had booked two tickets on Sunday (04.04.2021) through online .

                                    show time 6:30pm at PVR VEGAS Dwarka sector 14, Movie name ONE .
                                    Once i reached PVR they are not received any order confirmation, i also not received any ticket details from PVR regarding this, But cash around 400 had debited from my account . I have shown my cash debited message also they not accepted .

                                    When can i get My refund

                                    Dileep
                                    [protected]
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      Varsha131195
                                      Apr 3, 2021
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                                      I am enrolled my number and also purchasing ticket from there for a free popcorn but i didn't received any message of free popcorn
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                                        Amritpal8206
                                        Apr 3, 2021
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                                        Hlo pvr i m going to watch a movie in pvr khanna on 3/4/2021 they force me to buy a combo with ticket & then they banned me to enter threater without mask i ask to give me a mask that writen on board by pvr franchise but they said don't have a stock of mask
                                        The manager is so rude
                                        PVR Cinemas customer support has been notified about the posted complaint.
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