PVR Cinemas Complaints & Reviews

I am enrolled my number and also purchasing ticket from there for a free popcorn but i didn't received any message of free popcorn

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Hlo pvr i m going to watch a movie in pvr khanna on 3/4/2021 they force me to buy a combo with ticket & then they banned me to enter threater without mask i ask to give me a mask that writen on board by pvr franchise but they said don't have a stock of mask
The manager is so rude

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Address: Ampa skywalk

Hi, I recently visited pvr cinemas in Ampa skywalk. I was forced to buy pop corn and pepsi along with the ticket. It is purely a customer wish to buy the eatables. But it is totally unethical forcing a customer to buy other stuffs which is costing double the rate. So please take immediate action.

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Mar 27, 2021

Updated by Yoga priya prakash Over pricing of ticket. Forcing customer to buy pop corn and pepsi along with the ticket which is not right. So please take immediate action

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Address: S2 Warangal

Booked a ticked for matinee show at pvr cinema S2 Warangal for Godzilla Vs Kong through Hand Ticket PINE: 00474645/003 . in interval ordered food through counter for, but received one food Item missed Regular popcorn salted 80grams .He put In Total bill .. missing popcorn also Counted .. Total ordered 3 .. he given 2 only
Trans No : 475333
Invoice no : 0064588
Pos User : Kumaraswamy
Pos Id : 2050...

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Address: Panipat

I have booked tickets but some other persons were sitting on my seat numbers . I had to wait 30 minutes to get the seats . And staff was saying us to wait instead of taking a instant action. Mood was spoiled with family we came . Two tickets were for 4 year kids . Even we had to stand there for 30 min

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Address: Pvr Xperia, Palava

Booked 3 tickets on 17/3/2021 for ROOHI show time - 11:15 date - 18/3/2021 in PVR Xperia Palava, Mumbai. Money deducted from my account but booking is not reflecting on the portal. Requesting to resolve at earliest.

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Address: Annanagar, Chennai

Today I have booked 3 tickets for telugu movie jathi rathnalu movie at PVR VR mall through PVR cinemas app ! My money has been detected and due to time our error my ticket has not been generated ! Please refund my money or confirm the tickets

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I am unable to cancel my ticket booking . The application always pops up a message saying: please try again later.

Details: pvr musharambagh - Hyderabad
Show: Jathiratnalu
Time: 1:00 pm ist, 11th march 2021

I would like to cancel the ticket and get 75% refund as per the policy....

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Address: Hyderabad

In PVR cinemas Hyderabad many shows are cancelled... concealing. If today cancelled the movie next day why are you giving schedule timings and giving trouble to viewers. Please kindly verify it.

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Address: Central mall, Hyderabad punjagutta

How can pregnant women go up by stairs 5 floors?
What the hell happening all lifts?

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Website: PVr cinema

I have about to book a ticket i checked before my g ift card showing my balance 1000 and when i trying to book the ticket it got zero balance. I have not used the amount please give my amount back so that i can book my tickets

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Address: Chennai,VR mall,Pvr cineamas

I have directly booked 1 ticket for movie in counter(attached it's screen shot), but some groups of people came and showed ticket with same seat no, when I asked in counter, they said it was mistakenly booked for them for other timing for that group.but insted of convincing that group, theater persons asked me change my seat

I went out and cancelled the ticket

How can I complaint againt them, I am trusted too.

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Address: Irrum manjel

Need to inform before selling the tickets. MOST OF the effects were stopped due to covid. So why not the prices quoted at discounted rates.
I request you to kindly refund the amount as privilege points
Name G.yogesh
Mobile no [protected]

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Address: Phoenix Mall Bareilly

I have complaining against pvr pheonix mall Bareilly staff's against that they are not trained and their lack of knowledge reason I am embarrassing infront of many people and feeling culprit without any mistake from our side. Lack of knowledge staff reason I am felt very embarrassing in a public place. I have sufficient proof that pvr Bareilly staff big lack of knowledge reason I am disappointed and felt very embarrassing. I want take strict action to all staff as well as pvr management who hire lack of knowledge staff and these negligence and lack of knowledge reason customer feel very embarrassing. I want strict action and confirm what action taken by pvr management to all culprits.

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HI
on 7th Feb i payed monster hunter ticket by Google pay in Mangalore Forum evening show. Amount got deducted but ticket did not reflect in PVR application. when i enqired with PVR employee they told amount will be refunded within 7 working days.Till now i have not got refund . Please check . They gave 2 employee number both not responding Vinith [protected] and Chandra Sheaker [protected].
Amount deducted 148
My Mobile number [protected]

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Feb 14, 2021

Updated by raghavendrabhattfinch finch Please call on [protected]

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Address: Hyderabad

Hi Sir/Madam, please look into this. Theatres in Hyderabad increased tickets prices like anything. PVR normal price is 138rs it's increased to 200rs. Not only PVR other multiplex theaters like Carnival, Asian Gpr, inox etc., And other local theatres increased 50rs on each ticket. Also food prices are too high in theaters in PVR and other big multiplex malls. Please look into this and try to take severe action on them. #LootingPublicMoney

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Todat, on 12/02/2021 when I was booking tickets for UPPENA TELUGU, PVR PHEONIX MARKETCITY I Applied my gift card no. - [protected] of 250/- and its pin but due to some technical reasons my transaction failed, after that when I again tried to book tickets and followed the same procedure your website showed that the card has zero balance. I also checked the card's balance in you gift card section there also its showing zero balance, so how can it have a zero balance when my transaction was not even completed. Also, there was no notification from Pvr on either my mobile or my Email about the following transaction. So please kindly look into the matter at earliest and reload the amount into the card so that I can enjoy my movie. Thank you. ABDUL HAMEED EMAIL: [protected]@gmail.com

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Dear Team, I've booked 2 Tickets for Tamil Movie Master on 27/01/2021 via Ticketnew App in PVR PXL Screen VR Mall chennai Annanagar. Show Date 28/01/2021 Time 07:00 AM. I was called & informed that the Show is canceled & my amount will be refunded. But till date the amount is not refunded to my Account. Whenever I call it is being confirmed that the refund is initiated from PVR's. I'm not provided with proper resolution. Further the team is not aware of the status of refund beyond this point. Awaiting for prompt response & resolution on this issue.

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Address: Ampa Skywalk

I didnt ask for combo but their add combo..nd i didnt get my movie tickets ..what the hell is going on ..

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Feb 11, 2021

Updated by Dark-soul Is this PVR bill

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I had contacted the customer care executive of pvr cinemas and asked them the screen dimensions of pvr cinemas mg road vijayawada screen 1 and they are trying to skip the question by stating that it's against the terms and conditions. As a customer don't I have the right to know the dimensions of the screen before booking a ticket. Don't I have the right to know whether the specific screen matches my requirement or not? I must be watching the same screen for 3 hours but they are neglecting to answer my question.

PVR Cinemas Complaints & Reviews

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PVR Cinemas reviews & complaints page 67

Free popcorn

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Misbehaving & forced to buy combo with ticket

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Over pricing of ticket

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Food Bill issue

Difficulty in getting booked seats

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Booking not reflecting

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Today I have booked tickets for Jathi rathnalu movie but ticket confirmation has not been done

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Ticket - Cancellation Request

Movies cancelled

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Lift service

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Zero balance showing in card

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Same seat alloted for 2 different seat members

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4DX effects were poor

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Staff's are not trained and customer embarrassing due thier lack of knowledge

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Ticker/ Amount deducted

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Increasing movie ticket prices. 138 to 200rs

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Gift card deduction

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Reg Refund not credited to Ac against show cancelation

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Billing

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Declined to share the details

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