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PVR Cinemas Complaints & Reviews

www.pvrcinemas.com
1.6
Updated: Jan 2, 2026
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So far, so good. PVR Cinemas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PVR Cinemas will keep up the work and continue to help more customers with their concerns even better 🤝
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PVR Cinemas reviews & complaints page 67

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S
[email protected]
Aug 25, 2021
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Had ordered for 2 plates of Mixed Chaat.

Was served tasteless 95% Aloo as mixed chaat

Did not expect such poor quality and cheating tendency from a reputed food court at PVR cinemas on 5th floor, Diamond Plaza, Jessore Road, Kolkata
PVR Cinemas customer support has been notified about the posted complaint.
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    Shammy Choudhary
    Aug 23, 2021
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    I'm currently watching The Conjuring part 3 at Elante mall Chandigarh (in 4dx). I'm not able to see anything due to pathetic screen quality. Its super dull I'm sharing a photograph to make it more clear. I wasted my money on you guys.
    +1 photos
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      C
      Cozydrv1
      Aug 22, 2021
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      Address: Bhopal

      I hqd orderd 2 plate samosa
      Which they called frozen samosa
      Which they bake n gives to costumers
      Today i got unbaked samosa from PVR
      AURA MALL BHOPAL
      Negligence of DUTY
      +2 photos
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        S
        Shubhosmita Mandal
        Aug 19, 2021
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        Address: Pvr,pacific mall,sec21,dwarka,new delhi

        Ticket asked for tomorrow but the counter boy gave today's ticket.
        PVR Cinemas customer support has been notified about the posted complaint.
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          V
          Vijendra Pratap Prajapati
          Aug 11, 2021
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          Address: Pvr silver arch Ludhiana

          Miss behavior and rude naturr, demonding extra money of ticket
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            S
            Sammy Sher Gill
            Aug 10, 2021
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            Address: Chandigarh

            We do not wish to donate to being human company while purchased ticket but pvr making it compulsory while buying ticket online.It is against customer rights. I urge kindly stop this scam

            Suraj
            [protected]
            +1 photos
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              Z
              zzkkll
              Aug 8, 2021
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              Address: musharabag ,malakpet

              Yesturday i have went to watch the movie at PVR Near mushrambag, malakpet, in interval i have gone to order and i have scanned the QR code and i have done the payment at same time there is a recpt coming from etc machine is timed out, and from my end the amount has been deducted and pain successfully . I have raised a complain at paytm support they gave the confirmation that i have paid succusfully no problem and now i am rasing a complain regarding refund and even i have done gpay to manager also
              his name is tushar, i request you i[censored] have received the double amount plz refund my money plz dont spoil the pvr privilage
              +2 photos
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                S
                Supaseeni
                Aug 5, 2021
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                Address: Jalakandapuram

                Enaku vijay movie rompa putikum chinima Entertainment
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                  L
                  Lost Sailor
                  Apr 16, 2021
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                  Pvr mani square gave us an evidence of extremely poor hospitality, unpolished behavior and gross breach of basic etiquette.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    S
                    Shanmuga0123456
                    Apr 10, 2021
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                    Booked a ticket after unlocking privilege...but still didn’t receive any points or free popcorn voucher
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      D
                      Dileep. A
                      Apr 5, 2021
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                      Address: Dwarka sector 14

                      I had booked two tickets on Sunday (04.04.2021) through online .

                      show time 6:30pm at PVR VEGAS Dwarka sector 14, Movie name ONE .
                      Once i reached PVR they are not received any order confirmation, i also not received any ticket details from PVR regarding this, But cash around 400 had debited from my account . I have shown my cash debited message also they not accepted .

                      When can i get My refund

                      Dileep
                      [protected]
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                        V
                        Varsha131195
                        Apr 3, 2021
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                        I am enrolled my number and also purchasing ticket from there for a free popcorn but i didn't received any message of free popcorn
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          Amritpal8206
                          Apr 3, 2021
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                          Hlo pvr i m going to watch a movie in pvr khanna on 3/4/2021 they force me to buy a combo with ticket & then they banned me to enter threater without mask i ask to give me a mask that writen on board by pvr franchise but they said don't have a stock of mask
                          The manager is so rude
                          +1 photos
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                            Y
                            Yoga priya prakash
                            Mar 27, 2021
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                            Address: Ampa skywalk

                            Hi, I recently visited pvr cinemas in Ampa skywalk. I was forced to buy pop corn and pepsi along with the ticket. It is purely a customer wish to buy the eatables. But it is totally unethical forcing a customer to buy other stuffs which is costing double the rate. So please take immediate action.
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Mar 27, 2021
                            Updated by Yoga priya prakash                             Over pricing of ticket. Forcing customer to buy pop corn and pepsi along with the ticket which is not right. So please take immediate action
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                              S
                              Saikiran Kota
                              Mar 26, 2021
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                              Food Bill issue

                              Address: S2 Warangal

                              Booked a ticked for matinee show at pvr cinema S2 Warangal for Godzilla Vs Kong through Hand Ticket PINE: 00474645/003 . in interval ordered food through counter for, but received one food Item missed Regular popcorn salted 80grams .He put In Total bill .. missing popcorn also Counted .. Total ordered 3 .. he given 2 only
                              Trans No : 475333
                              Invoice no : 0064588
                              Pos User : Kumaraswamy
                              Pos Id : 2050...
                              +1 photos
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                              Jai durga Trading company
                              Mar 21, 2021
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                              Address: Panipat

                              I have booked tickets but some other persons were sitting on my seat numbers . I had to wait 30 minutes to get the seats . And staff was saying us to wait instead of taking a instant action. Mood was spoiled with family we came . Two tickets were for 4 year kids . Even we had to stand there for 30 min
                              +1 photos
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                                Nishi phatkare
                                Mar 18, 2021
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                                Address: Pvr Xperia, Palava

                                Booked 3 tickets on 17/3/2021 for ROOHI show time - 11:15 date - 18/3/2021 in PVR Xperia Palava, Mumbai. Money deducted from my account but booking is not reflecting on the portal. Requesting to resolve at earliest.
                                +1 photos
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                                  GJ .Hemanth Naidu
                                  Mar 10, 2021
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                                  Address: Annanagar, Chennai

                                  Today I have booked 3 tickets for telugu movie jathi rathnalu movie at PVR VR mall through PVR cinemas app ! My money has been detected and due to time our error my ticket has not been generated ! Please refund my money or confirm the tickets
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    L
                                    laxmi shivani
                                    Mar 10, 2021
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                                    Ticket - Cancellation Request

                                    I am unable to cancel my ticket booking . The application always pops up a message saying: please try again later.

                                    Details: pvr musharambagh - Hyderabad
                                    Show: Jathiratnalu
                                    Time: 1:00 pm ist, 11th march 2021

                                    I would like to cancel the ticket and get 75% refund as per the policy....
                                    +1 photos
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                                    Thammadapalli
                                    Mar 9, 2021
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                                    Address: Hyderabad

                                    In PVR cinemas Hyderabad many shows are cancelled... concealing. If today cancelled the movie next day why are you giving schedule timings and giving trouble to viewers. Please kindly verify it.
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