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PVR Cinemas Complaints & Reviews

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Updated: Jan 2, 2026
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PVR Cinemas reviews & complaints page 70

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A
Anusha Navara
Feb 11, 2020
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lost item

Address: Hyderabad, Andhra Pradesh, 500032

Hi,

I have lost spectacles in pvr sujana forum mall hyderabad on feb 9 2020.
Could you please check with concerned authorities and let me know if found.
I couldn't find phone number of the pvr cinemas mentioned above so raising complaint for the same.

Pfb the details
Movie: 1917
Screen : audi 01
Time : 1:55 pm feb 9 2020
Tickets: g 15, g16
Please call on [protected]...
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Nishika Singh
Feb 9, 2020
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Address: PVR CINEMAS CROWN PLAZA MALL FARIDABAD, Faridabad, Haryana, 121001

Hi, I am Nishika Singh from faridabad,
Today I am taking about your employee NISHANT MANGLA which working at pvr cinema crown plaza faridabad,

we were chatting on Facebook from the last few days back, I don't know I was talking ### person, who the hired is ths ### guy.

I atteched some proof against him in the below kindly follow up.

so I request to pvr management please take some action against him, otherwise I will take action against him or (pvr cinemas) by law or police, this the very serious relevent metter.

thanks regards.
NISHIKA SINGH.
+3 photos
PVR Cinemas customer support has been notified about the posted complaint.
I have not use the Voucher Code : D88BF436S. But it is shown as redeemed. This is happened with me third time. Please do something about the problem.
Hi, this is bring to your notice that i have notice that there are a lot of people sitting on seats which they haven't booked... Me as a customer, i pay premium price for the recliner Seats and then there are ppl who just sit wherever they want.. this is not fair

Plz look into this

Thanks,
Ryan
Dear tema, i bought a raw pressery 250 ml which should have costed me inr 90 however this costed me 240. Why??????? This is insane charging a customer almost 3 times more.
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    ANAND BAGORIA
    Feb 9, 2020
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    Address: Sri Ganganagar, Rajasthan

    Sriganganagar pvr branch don't credited 15days salary from 3month they give fake hopes.. I told hr staff many time but they ignore me... I am esp anand bagoria... If my salary is not credited with in 5 days.. I take a legal action against pvr... The pvr is not working properly in sriganganagar.. They don't focus on their employees salary... Poor pvr and the time pvr take for credit 4000 rs salary about 3month.. Give my resigne on 15 oct but the salary is not credited about 3 month... Kya pvr ke pass 4000 rs bhi nahi h... Employee jab join karte h jab to khate ho pvr ek brand h.. Pvr garib ho jata h jab use salary ki baat karo... Or kehte rahte h aaj ya kal me aa geyegi... 3month hogye resigne ko par pvr walo ke pass 4000 rs salary in de sakte to band kar do is pvr ko
    PVR Cinemas customer support has been notified about the posted complaint.
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      Nilesh Barhate
      Feb 8, 2020
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      Address: Near DMart, Pimpri PVR, Pune, Maharashtra

      We booked tickets for tanhaji for 8 feb 2020 in pvr pimpri (Audi 4 q 9, 10, 11, 12) we had kid of 5 year old so we prepared popcorn at home and bought them with us but pvr management didn't allowed us to bring it inside even when our kid was hungry.

      We even showed then news explaining outside food is allowed in multiplex but they prepared their own flex which says outside food now allowed.

      So even after govt declared to allow outside food in multiplex still pvr management pimpri is not allowing this
      PVR Cinemas customer support has been notified about the posted complaint.
      Feb 08, 2020
      Updated by Nilesh Barhate
      Photos of flex prepared by PVR as well as manager who was not allowing is uploaded along with image of home boxes of food.

      Feb 08, 2020
      Updated by Nilesh Barhate
      Ticket is not resolved still shows as resolved
      I have gone to edm mall Kaushambi to see a movie, they r selling unnecessary combos under ticket price.. Very irated, and pathetic idea to sell the food items... Even they r simply saying widout add on we cant buy the tickets.if we are taking combos than they are sayin balcony seats available.. Otherwise widout it they give us front row seat.
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        Puii tochhong
        Feb 8, 2020
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        I booked online tickets on 8.2.2020 for 4 tickets with amount rs 787.76 and the money had deducted from my account but no seats were booked. At first since i did not get the qr scan i look at the same seats as if it was booked or not but for a few minutes it looked liks ot already has been booked. After i checked again as minutes past the seats were then marked as not booked. I want my money to be credited back to my account
        PVR Cinemas customer support has been notified about the posted complaint.
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          Tanishq Adhana
          Feb 7, 2020
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          Address: Ghaziabad, Uttar Pradesh

          Sir, would you please have a look on the rates being provided in intervals of movies. It might be affordable to you because you have money to flow, but much people don't have so should they stop watching movies or should they be left hungry, everything is fine but in limits, popcorn, samosa, business is good but not that which becomes loss for others, just visit your cinemas once, only sealed snacks are to be sold inside cinemas, still you sell open ones, just thinking about money, whatever money you earn you still can't be like mukesh ambani, a cold drink bottle just look at rates, come down to earth, i know you won't do something because money makes you dumb, but wait you will be like telecom industry one day, begging for customer wills, i don't curse anyone. Thanks
          PVR Cinemas customer support has been notified about the posted complaint.
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            Neela Batavia
            Feb 4, 2020
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            Address: College Road, Maharashtra, 422005

            I visited on 03.02.2020 to pvr cinema nashik college road, for tanaji movie 3d at 10.30 pm show.in the interval i took samosa where in it had plastic in it, i would like to request to the pvr authorities to look in the matter as it is about anyone's health. This was also brought to the notice of the duty manager incharge mr. Swekar hiwal at that time and a written complaint is also registed.
            PVR Cinemas customer support has been notified about the posted complaint.
            My tickets got cancelled due to some gst issues and the pvr raipur management allotted those seats to someone else and didn't informed us about that cancelation . Had the worst experience #chhapak #pvrraipur
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              Lovey Badrukhan
              Feb 3, 2020
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              Address: Curo Mall, 66 ft Road, 144001

              We are at pvr cinemas at curo mall jalandhar. The officials at ticket counter are forcing us to include food in tickets. They are refusing us to give us ticket without food. Also they are not giving us anything in written for the same. The matter was also taken up with the manager but he has also refused to give us tickets without food. We already had out dinner. We don't need to buy now.
              PVR Cinemas customer support has been notified about the posted complaint.
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                pratik kataria
                Feb 3, 2020
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                Address: Dodaballapur road, 560064

                Had booked ticket for audi 7, movie (Jawani janeman) 4.10 pm show 3rd feb 2020.
                1st complain : along with tickets gave 2 food coupon and charged for it without informing.
                2nd complain : when asked about extra charge then she took ticket along with coupon and refunded coupon money back but didn't return movie tickets. When asked where is movie ticket she said she had already returned me.
                Seat k 10, 11. Thank god remembered seats to enter the hall.
                Girl at counter : akshatha
                PVR Cinemas customer support has been notified about the posted complaint.
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                  Divyang K
                  Feb 2, 2020
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                  I was there to watch a movie last night at 10 PM, tickets attached for reference.

                  I had booked the recliner hoping for added comfort. However, the buttons on my recliner were not working completely. I could Not adjust the back of my seat as only two buttons were operating. This was more of an uncomfortable experience for the premium paid by me.

                  I would appreciate if you can fix the seat so that the experience of your future customers isn't ruined. Also I am not sure about your customer complaints resolution score but I am hoping to hear from you on this.
                  +1 photos
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Ordered mexican loaded fries and a come the fries were not at all as showed on the counter.
                  The bill had only listed the fries and not the coke. Very bad chef experience This happened in noida sector 32
                  PVR logix l. 201301

                  movie experience due to non functioning recliner - Comment #3640077 - Image #0
                  Money got deducted but ticket not booked please let me know First i selected tickets the for payment i choosed phonepe then after transaction that showed transaction success on phonepe app but showed failed in pvr app i didn't get my refund
                  I booked 4 tickets for Sarileru neekevvaru, 3:45pm, 12th Jan show in PVR Preston cinemas from PVR website. Money is deducted and the transaction is successful but I didn?t receive any sms/email confirmation. Pls look into this and let me know how to get this resolved. Either send me the confirmation message with the tickets or refund my money.
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                    ruksana1230
                    Jan 28, 2020
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                    Address: pvr city center mg road gurgaon, 122001

                    Pvr cinema city center gurgaon in service boy robin misbehave with me @ my family his manager with him. This is not good for service industry. He is talk with us very rudely. My ticket already checked by sequrety boy & robin was check only my ticket again i m asking this region they said very rudely this my wish i m owner of pvr they rudely talk & fight with us. I want to su again pvr because his staff.
                    PVR Cinemas customer support has been notified about the posted complaint.
                    My email ID is [protected]@gmail.com and Mobile no. is [protected]. I have not booked anything with the voucher codes : G7J8EQJNG & 3KP4YLXTV. But it is shown as redeemed which is very ridiculous. So please solve the matter.
                    What are parameters to take tickets for 3 year old kid, how much kid understand movie, is there any research for you, . And because of PVR staff I lost my 1 hour movie so who will responsible.
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                      Megha saigal
                      Jan 27, 2020
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                      Address: 421204

                      This is in reference to your pvr outlet at xperia mall palava dombivali... Have been at so many pvr outlets.. All are so well kept..
                      But the one at xperia is filthy.. You charge so much for the recliner seats and they are just not maintained a bit... My family always see movies at gold class screens hence choose recliner seats.. We recently shifted to palava hence no options except this pvr outlet.. But we have now chosen to travel all the way till vashi and watch a movie with luxury comfort at inox..
                      Your seats are so dirty.. Broken.. Do not recline... Entire area stinks... We literally have to think few mins before sitting on them and feel disgusted to sit for a stretch at 3 hrs...
                      Have complained so many times to the manager there but all in vain..
                      Pathetic!!!
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        venkynow
                        Jan 23, 2020
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                        Address: 500063

                        At pvr cinemas, the consumers are being charged like hell. These prices are commendably high and the reasons for this is best known to them. One side people are being encouraged to go to movie theaters and enjoy movies to curb the piracy of the movies, but the other side the extra ordinary charges of the snacks at movie theaters is killing the motive.
                        +1 photos
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Mrs. Asha Bansode & Mr. Govind Hujre were Not providing a good service, they treat Like they both are Owned pvr . Pvr Take a strict action against Both employees .. Asap..
                        Staff at security check PVR college Road, Nashik. are not treating customers well for 11pm show we reached at 10.35 and they were why have you come so early and secondly security gaurd lady named salve was very rude and was complaining for her job to us, what can we do if she is stressed due to Housefull show of Movie Tanaji .
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                          Mani Deep04
                          Jan 19, 2020
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                          Address: Nellore, Vizianagaram, Andhra Pradesh, 524002

                          I have visited ur new theatre archana today for a movie i was in urge of rest room i was not allowed to use the restroom and i was in very urge as it is winter i was insulted and harsh treatment was given to me they even give some respect behavior off staff was very bad pls do consider my complain and give a rply to me or else i will stop visiting ur theatres and request and suggest all my family and friends to stop using ur branch of theatres
                          PVR Cinemas customer support has been notified about the posted complaint.
                          They r not getting me in coz i m carrying a perfume in my purse..staff was very rude ..they waisted my money and time..there is no senior staff ..security lady and one more staff name vikas ..both r very rude and unprofessional.

                          for misbehaving for harsh answers - Comment #3632820 - Image #0
                          for misbehaving for harsh answers - Comment #3632820 - Image #1
                          No combo no tickets
                          Yaha movie dekhne ke liye tickets ke sath combo kharidna zaruri hai pvr me bina combo ke tickets nahi milti.. 90 ki ticket 240 me.. popcon & coldrink sath me lena hi padta hai.. chahe aapki tabiyat kharab ho ya upvas rakha ho
                          Megneto mall raipur & city center raipur
                          I booked tickets on the pvr app on 14th Jan 2020. Money from my account was deducted but I did not recieve my tickets. Total amount was Rs 270.
                          my email id is [protected]@gmail.com
                          Please refund back my money.
                          I booked tickets on PVR Panjagutta for disco raja film on Sunday morning 10am tickets not booked but money was debited when will be money refund(T2001240651246316330492)

                          for misbehaving for harsh answers - Comment #3636698 - Image #0
                          My Email is [protected]@gmail.com and Mobile is [protected]. This is the second time I have not booked anything but my voucher code : 3KP4YLXTV shows as redeemed. The voucher code expiry date also today. This is ridiculous.
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                            Om khanna
                            Jan 16, 2020
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                            Address: City centre mall, MG road, 122001

                            Forcing us to buy either a 200 rupees extra food coupon or 70/80 rupees chocolate if we buy ticket from the ticket counter. When we said we don't want the coupon he said it is compulsory and then agreed upon saying that you will have to buy a chocolate of 70 or 80 rupees instead. We didn't want that chocolate either but we wanted to watch the movie so we bought it. This is not acceptable.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              Khimesb
                              Jan 15, 2020
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                              Address: Nashik, Maharashtra

                              Right now i am in a movie, we just had a interval and i bought a medium sized a cheese popcorn and it costed around 180 bucks which was totally not worth it.
                              I being an educated youth of india would be happy if a action would be taken against the pvr cinema.
                              How could people afford these things if a thing which costs not more than 80rupees is being sold for 180 bucks.
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                Rohit Patrikar
                                from Bengaluru, Karnataka
                                Jan 10, 2020
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                                Address: Nagpur, Maharashtra, 440015

                                Hi team,
                                This is the 3rd time i faced this issue with pvr cinemas, eternity mall, nagpur which denies lower class tickets while their complete availability stating it is full. The issue usually happens when you reach to theatre directly at weekdays specially for last shows. The tickets went vanished from all apps as movie time reaches and you dont have any other options apart from buying it at counter.
                                After purchasing higher amount tickets, when we reach to screen, it was observed that all tickets at lower class is almost empty.
                                Request to take serious action against this customet fraud.
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Allowing advertisements for half an hour in pvr icon in Hyderabad. The max time limit and the amount of advertisement contracts undertaken by the pvr needs to be investigated.

                                The consumer cannot be taken for granted.

                                The show had been delayed for 40 minutes.
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                                  Address: Mg road labbipet, 520010

                                  What a ridiculous situation that i have faced in your theater you are selling movie tockets or selling popcorn and cool drinks in theaters
                                  It is my wish to have a combo tickets or normal but your ticket giving persons told that no combo no ticket i want to go to the the grudge 5pm on sunday that is 05/01/2019 in vijayawada andhra pradesh but who is sitting in tickets counter said that no combo no ticket

                                  So that one...
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                                  concerned_citizen27
                                  Jan 4, 2020
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                                  Address: Lulu Mall, Oberon Mall, Ernakulam, Kerala, 682301

                                  Hi,

                                  Why is pvr cinemas food and beverages so highly priced? It's mostly always double the price of the tickets. Are they even allowed to over price this way without having to answer to anyone? They can't say it's high quality products, because let's face it, it's no different from other places food quality wise. (Some places are much better) how can there be a solution to this?
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Today m going to watch movie in pvr silver arc a staaf girl has never sense how to treat with the costmer she speaks very rudaly and take extra money from me i dont know her name but she is very rude nd forcfully given me chocltes kindly work on this
                                  Time of the movie printed on.my ticket was 10AM. The movie started at 10:50. Is this a kind of joke or what. Do you guys have value of someone's time..really a careless attitude
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                                    Sahang
                                    Jan 4, 2020
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                                    My mibile no -[protected]

                                    I has been book 7 (5 adults tickets and 2 chield tikets) cinema tikets for forzen ii on 22/12/2019 (Booked date 25/12/2019) through pvr app, and payement of rs.4, 000/= deducted from my credit card. But booking not done as per pvr app. After that i has been booked another tikets.
                                    Pls refurned my rs.4, 000/=

                                    Sahan gallage
                                    [protected]
                                    [protected]@gmail.com
                                    PVR Cinemas customer support has been notified about the posted complaint.
                                    Please sir refund my amount 463rs

                                    bhushan kakul
                                    [protected]

                                    cinema booking - Comment #3623311 - Image #0
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