PVR Cinemas Complaints & Reviews

I go to PVR Pathankot and i booked ticket for 4 persons after ticket booking i go to baggage section and they deiny to accept it because there is a laptop in it and my whole ticket money is wasted and your manager present their with name neeraj didnt have the atticated to how to treat the customer even tell us whats the solution he start arguing with us nothing happen with ur tickets its wasted and tell go with ur things.
Never ever happen with me this in any cenima i carry laptop with me but this never happen
And i travel from 30 km to see the movie and all basted

Afternoon show date 20/09/21
Such incompetent staff, long line at the counter, no CHESSE popcorn available when it was clearly showing that it is available on Book my show. If book my show is a third party then you should cancel it there as well, as not everyone will book tickets on your pvr website. Such disappointment being such a big brand.

Hi I’ve just bought your dive water bottle sold at PVR kukatpally, forum sujana mall.
The bottle says mineral water but it’s just normal tap water . What the hell do I need to pay 50 Rs for a normal tap water.
Do not disappoint your customers.
Highly dissatisfied from your service 😠😠😠.

Hello !
Today on 19th september 2021, i've just visited the pvr cinemas for tickets of afternoon show of movie(sang-chi).
Everything was good but the moment i decided to booked the tickets the receptionist asked me to give 480rs for 2 tickets but the actuals costs was 140rs/person.
But when i asked her why that much amount she said that you will get canteen benifits in this and get 300rs of food from pvr canteen but i didn't remember telling her to add these stuffs.
How can she addon these stuffs without my permission isn't it customer voilence. If someone was not educated as me they would have fallen under her trap. FYI-it was the pvr cinemas in cinemall at KOTA, Rajasthan. Even my friend have almost fallen under her trap until i saw the tickets prices on the mobile app.
I Dont know weather or not this message will reach to the customer support of pvr but its my right to speak against the unfair practices that has been done in the pvr form god knows how much time.

I was showing i could recieve 50 Pvr privelege points on booking tickets with pvr app, after the theatres reopened in Gurgaon. But after booking no privelege points were credited to my account. That's not fair what you guys are promising just to increase traffic on your app. I need those 50 PVR points in my account which i was promised

I tHink one worker in the theatre had taken that but he refused to give me

The food experience was the worst with unprofessional staff .. not knowing about their stock
Food items were displayed but majority of things were not available .
If we are watching a movie make sure to stock all the items as per requirements . They are taking so high money but Food facilities are not available

I think this is against customer choice to give them food vaucher even if they dont want and adding that price to ticket .i had my worst customer experience .there is no customer choice asked to remove vaucher from ticket but agent went on saying its compulsary .As if there is no choice for me .So much embarrassing and humailating it is .like we need to argue for our own money .I didnt check what she was booking and when she completed she just told that it has a 300 rs vaucher included .I was like i didnt ask for it and even i am not here to eat . Forced upsell .worst experience never gona visit PVR again in my lifePVR (jalandhar)

Today, i watched shang chi movie in PVR cinemas at treasure island, indore.
It's a very terrible experience. In first half of movie get blurred. Cut some part of movie for interval. I think it is the worst experience of mine at pvr.

They had taken my 600 rupees through paytm and did not given tickets to us and saying your successful payment of paytm will come back after a week

Amount was debited but confirmation was not received. When do i get a refund? How long would it take?

I am coming for watching movies in pvr dimand plaza jessore road kolkata, when i ask for ticket in counter the counter staff has asked Rs 70 extra for ticket. When t asked him that why you are asking extra Rupees then he replied me that popcorn is mandatory with ticket. I request him to provide ticket only then he refused. He advice me to book ticket online but he is not ready to give ticket. my Rs 70 is going totally wasted.
So i request you please resolve my issue for return back my Rs 70.

Thanking you
Ravi kumar singh
[protected]

Had ordered for 2 plates of Mixed Chaat.

Was served tasteless 95% Aloo as mixed chaat

Did not expect such poor quality and cheating tendency from a reputed food court at PVR cinemas on 5th floor, Diamond Plaza, Jessore Road, Kolkata

I'm currently watching The Conjuring part 3 at Elante mall Chandigarh (in 4dx). I'm not able to see anything due to pathetic screen quality. Its super dull I'm sharing a photograph to make it more clear. I wasted my money on you guys.

I hqd orderd 2 plate samosa
Which they called frozen samosa
Which they bake n gives to costumers
Today i got unbaked samosa from PVR
AURA MALL BHOPAL
Negligence of DUTY

Ticket asked for tomorrow but the counter boy gave today's ticket.

Miss behavior and rude naturr, demonding extra money of ticket

We do not wish to donate to being human company while purchased ticket but pvr making it compulsory while buying ticket online.It is against customer rights. I urge kindly stop this scam

Suraj
[protected]

Yesturday i have went to watch the movie at PVR Near mushrambag, malakpet, in interval i have gone to order and i have scanned the QR code and i have done the payment at same time there is a recpt coming from etc machine is timed out, and from my end the amount has been deducted and pain successfully . I have raised a complain at paytm support they gave the confirmation that i have paid succusfully no problem and now i am rasing a complain regarding refund and even i have done gpay to manager also
his name is tushar, i request you i[censored] have received the double amount plz refund my money plz dont spoil the pvr privilage

Enaku vijay movie rompa putikum chinima Entertainment