PVR Cinemas Complaints & Reviews

Dear sir,
I have purchase pvr cinemas gift card worth rs.500/- on april 19. When i tried to booked tickets with this gift card then i found it got expired. I contacted pvr customer care to help me. But they are not ready to listen because as per them this gift card expired before 2 months back and they are not going to re-activate this gift card. My concern is that i purchase their gift card to use any time in future. Why they are...

Hi my name is akshay today i purchased 3 tickets of war movie at sahara ganj lucknow.. The person name govind was charging extra rs 100 from every one on each tickets without informing anyone.. And saying today’s ticket costing is rs 302 and saying there is a free coupon on every ticket.. A meal voucher..!! When i refused to take the voucher he got rude to me and asked for my number so i did the same!!! Informed abt the same to the manager!!...

Yesterday i went to watch movie and they didnt allow me to carry a mirinda soft drink bottle bought from outside.
Manager mr. Shailesh [protected] told me that he dont follow the court order as he has been instructed from pvr management.
I want you to take serious action against them.
They are charging rs200 for one soft drinks.
Loot loot loot loot loot....

We came to watch the film “war” in pvr malad infinity 2 we paid rs 440 for one ticket on a weekday 3rd october which is not even a bank holiday.. The show was suppose to begin at 10.20pm but with the ads it started at 11.05pm... After interval again it started post 30mins.. We do not pay this kind of exorbitant price of tickets for such inconvenience. We came at 10.20. And we lady at 2.30am.. Popcorn cost rs 400.. Either if they charge...

Pvr experia mall in palava is charging around 380 rupees for a ticket. I have booked 2 tickets on 2-10-19 for war movie and they have charged 760 rupees including taxes. They were normal seats and not any recliners.
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This is just unfair to collect huge amount for a movie.
Kindly just resolve the matter....

We have booked recliner seats in pvr yeshwanthpur for syeraa narasimhaareddi movie. Audi 4 recliner l7, l8, l9, l10.
The same seats have been booked for 3 families and 2 families are suffered due to issue, and management has not responded for this and we have called the police as well due to the management rude behavior. Finally they end up with sorry instead of giving solution. We are feeling soo bad missing chiranjeevi gari the movie...

Hello i bought tickets for new movie on oct 2nd morning show for pvr vaishnavi sapphire mall (Bangalore). I recieved a call from pvr team to cancel the tickets because of some technical problem.. When i asked them all the details they are shouting on me to cancel my tickets so that they want to sell those tickets for higher price. They said i cannot watch the movie.. Why even pvr people are doing this cheap politics.
Numbers i received-[protected]...

I went dt cinemas chandigarh on 22 september 2019 after making a complaint that i did not got a bill when i paid for a meal and there is banner on the counter that says meal on us if you don’t bill. I did complaint for this thing around 8-10 september. When i went on 22september to dt cinemas you manager over there says me people like you complain so that we can get free meal what the hell. It means we complaint about your mistake so that...

Respected sir, i tried to book 4 tickets on 23rd of sept 2019 and also tried to redeem the 2 vouchers of 50rs each which was provided to me on past movie bookings. But due to certain reason the booking process could not be finished and also the payment was not done. And now the current status of privilege voucher is vanished.
Please help me to get me back those vouchers as soon as possible so that i can use it on my next booking....

Repeatedly, at various branches and particularly ecx - chanakya puri pvr cinema, their staff at food counter puts up a drama. First they will accept the credit card and pretend that it’s not working. Excuses change in minutes from ‘network not working’ to ‘system has canceled order’. Wasted 20 minutes and missed part of the movie many times. Despite feedback written on the pvr website, there is not so much as even an acknowledgment....

Its since 2 years i have been asking pvr cinemas to provide me gst inward for all the transactions done at pvr cinemas. They are not providing.
Pls help me get my gst inward for all my transactions.
Its almost monthly i spend around 3000rs in pvr where gst becomes 18 to 20% i. E. 500rs.. Which i can claim from govt. Its my right but its not happening so far!!

Apart from feedback email id tbey dont have escalation...

Dear sir,
This is i inform you to today 12/09/2019 i booked 3 tickets in your pvr website. And the cost of 3 tickets come around rs.441/- i had 2 vouchers then i used pvr privilege voucher one by one but the amount rs.50/- only lessed in my payment but its showing 2 vouchers are reedemed but i used only 1 voucher. So kindly check wahts the error is that and re issue the voucher of rs.50/- to my pvr account. Please do the needful...

I have booked 2 tickets for it chapter 2 movie on pvr website for coming saturday (Sept, 14th 2019) 12.45pm show in pvr ampa skywalk, while paying through my net banking after processing from my account, amount was deducted but ticket was not booked. My money was gone, kindly check and let me know as soon as possible. Please return my amount to the account asap...

I paid for food through paytm and my phone got switched off at that time only so I was unable to check if that payment was made or not. The guy at the counter said he hasn't received payment so he didn't gave me my ordered food.When I came back and charged my phone I got the notification that my money was deducted. Now I have intimated them about this issue but they are not helping me. They are asking me to complain in the bank but since...

There is difference in pricing of popcorn in your own theatre
In sathyam cinemas the small one is available for rs 70/=, where at your pvr at
Ecr it is priced at rs140/=.

Both are owned by you and also you advertise it as sathyam popcorn available at all your pvr screens

Like to know then why is there a price difference, are else please don't give wrong information & fool public

Regards...

We want to purchase tickets for more than 100 peoples, and manager told about to buy their combo package which we dont afford. Another option he given to us is buy 10 ticket per person from counter. So we started to purchase tickets, after purchasing 60 tickets they closed counter and told us that booking closed. As there are all remaining tickets are available. They intentionally did that because we did not purchased their combo package....

Why your people in movie tickets counter always force the consumers to buy combos, if we not want to buy. Is it monopoly. U can't do that things its out of ethics. They always gives us wrong information some time said ita includes in tickets. Today in voucher offer. Why you do that such cheap things to your customers. Take some action otherwise i will go to consumer forum.
Today i not buy the voucher i get angry and shouted and said...

Aaj mai it movie dekhnai gya counter pe jb ticket laine lga to mujhe yeh bola gya ki combo laina pdega sath maine mana kiya fir unhone mujhe ticket nhi di or bhut badtmezi ki maire sath kafi dair tk line mai khade hone ke baad asai krna mujhe bhut glt lga... Or baad me jb maine iss bare me baat krne ki koshish ki to unhone or jyada apna ego dikhaya jiss se maira movie ka time late hota jaa raha tha.. Pvr customer care ko call krne ke baad...

I have purchased 10 gift e - cards 3 days ago. But there is no card number nor pin number mentioned. Without these 2 details we are unable to book movie tickets.

Could you please look into this? Complaint number that they have provided me with is 20772.

The second issue that i have is regarding another 5 gift cards that i purchased 4 days ago - total worth is rs. 5000/-. I have already raised a request with...

Mr. Rup hazarika (Cell no - [protected]) of pvr cinema (City centre guwahati)
Has confirm that my said timing show (18 august-2019, 6.05 pm) has been cancelled due to some technical issue & they will refund my amount accordingly within 3 working days.

But till date i have not received my refund amount and as expected mr. Rup hazarika not receiving my call till date.

Manager bimlesh (Cell-[protected])...