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PVR Cinemas Complaints & Reviews

www.pvrcinemas.com
1.6
Updated: Sep 13, 2026
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792
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So far, so good. PVR Cinemas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PVR Cinemas will keep up the work and continue to help more customers with their concerns even better 🤝
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PVR Cinemas reviews & complaints page 71

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S
Shubhosmita Mandal
Aug 19, 2021
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Address: Pvr,pacific mall,sec21,dwarka,new delhi

Ticket asked for tomorrow but the counter boy gave today's ticket.
PVR Cinemas customer support has been notified about the posted complaint.
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    V
    Vijendra Pratap Prajapati
    Aug 11, 2021
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    Address: Pvr silver arch Ludhiana

    Miss behavior and rude naturr, demonding extra money of ticket
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      S
      Sammy Sher Gill
      Aug 10, 2021
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      Address: Chandigarh

      We do not wish to donate to being human company while purchased ticket but pvr making it compulsory while buying ticket online.It is against customer rights. I urge kindly stop this scam

      Suraj
      [protected]
      PVR Cinemas customer support has been notified about the posted complaint.
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        Z
        zzkkll
        Aug 8, 2021
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        Address: musharabag ,malakpet

        Yesturday i have went to watch the movie at PVR Near mushrambag, malakpet, in interval i have gone to order and i have scanned the QR code and i have done the payment at same time there is a recpt coming from etc machine is timed out, and from my end the amount has been deducted and pain successfully . I have raised a complain at paytm support they gave the confirmation that i have paid succusfully no problem and now i am rasing a complain regarding refund and even i have done gpay to manager also
        his name is tushar, i request you i[censored] have received the double amount plz refund my money plz dont spoil the pvr privilage
        PVR Cinemas customer support has been notified about the posted complaint.
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          S
          Supaseeni
          Aug 5, 2021
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          Address: Jalakandapuram

          Enaku vijay movie rompa putikum chinima Entertainment
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            L
            Lost Sailor
            Apr 16, 2021
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            Pvr mani square gave us an evidence of extremely poor hospitality, unpolished behavior and gross breach of basic etiquette.
            PVR Cinemas customer support has been notified about the posted complaint.
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              S
              Shanmuga0123456
              Apr 10, 2021
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              Booked a ticket after unlocking privilege...but still didn’t receive any points or free popcorn voucher
              PVR Cinemas customer support has been notified about the posted complaint.
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                D
                Dileep. A
                Apr 5, 2021
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                Address: Dwarka sector 14

                I had booked two tickets on Sunday (04.04.2021) through online .

                show time 6:30pm at PVR VEGAS Dwarka sector 14, Movie name ONE .
                Once i reached PVR they are not received any order confirmation, i also not received any ticket details from PVR regarding this, But cash around 400 had debited from my account . I have shown my cash debited message also they not accepted .

                When can i get My refund

                Dileep
                [protected]
                PVR Cinemas customer support has been notified about the posted complaint.
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                  V
                  Varsha131195
                  Apr 3, 2021
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                  I am enrolled my number and also purchasing ticket from there for a free popcorn but i didn't received any message of free popcorn
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    A
                    Amritpal8206
                    Apr 3, 2021
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                    Hlo pvr i m going to watch a movie in pvr khanna on 3/4/2021 they force me to buy a combo with ticket & then they banned me to enter threater without mask i ask to give me a mask that writen on board by pvr franchise but they said don't have a stock of mask
                    The manager is so rude
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      Y
                      Yoga priya prakash
                      Mar 27, 2021
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                      Address: Ampa skywalk

                      Hi, I recently visited pvr cinemas in Ampa skywalk. I was forced to buy pop corn and pepsi along with the ticket. It is purely a customer wish to buy the eatables. But it is totally unethical forcing a customer to buy other stuffs which is costing double the rate. So please take immediate action.
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Mar 27, 2021
                      Updated by Yoga priya prakash                       Over pricing of ticket. Forcing customer to buy pop corn and pepsi along with the ticket which is not right. So please take immediate action
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                        S
                        Saikiran Kota
                        Mar 26, 2021
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                        Address: S2 Warangal

                        Booked a ticked for matinee show at pvr cinema S2 Warangal for Godzilla Vs Kong through Hand Ticket PINE: 00474645/003 . in interval ordered food through counter for, but received one food Item missed Regular popcorn salted 80grams .He put In Total bill .. missing popcorn also Counted .. Total ordered 3 .. he given 2 only
                        Trans No : 475333
                        Invoice no : 0064588
                        Pos User : Kumaraswamy
                        Pos Id : 2050
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          J
                          Jai durga Trading company
                          Mar 21, 2021
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                          Address: Panipat

                          I have booked tickets but some other persons were sitting on my seat numbers . I had to wait 30 minutes to get the seats . And staff was saying us to wait instead of taking a instant action. Mood was spoiled with family we came . Two tickets were for 4 year kids . Even we had to stand there for 30 min
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            N
                            Nishi phatkare
                            Mar 18, 2021
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                            Address: Pvr Xperia, Palava

                            Booked 3 tickets on 17/3/2021 for ROOHI show time - 11:15 date - 18/3/2021 in PVR Xperia Palava, Mumbai. Money deducted from my account but booking is not reflecting on the portal. Requesting to resolve at earliest.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              GJ .Hemanth Naidu
                              Mar 10, 2021
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                              Address: Annanagar, Chennai

                              Today I have booked 3 tickets for telugu movie jathi rathnalu movie at PVR VR mall through PVR cinemas app ! My money has been detected and due to time our error my ticket has not been generated ! Please refund my money or confirm the tickets
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                T
                                Thammadapalli
                                Mar 9, 2021
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                                Address: Hyderabad

                                In PVR cinemas Hyderabad many shows are cancelled... concealing. If today cancelled the movie next day why are you giving schedule timings and giving trouble to viewers. Please kindly verify it.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  A
                                  Avinash Sriramula
                                  Mar 7, 2021
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                                  Address: Central mall, Hyderabad punjagutta

                                  How can pregnant women go up by stairs 5 floors?
                                  What the hell happening all lifts?
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    J
                                    Jazz Kau
                                    Feb 24, 2021
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                                    Website: PVr cinema

                                    I have about to book a ticket i checked before my g ift card showing my balance 1000 and when i trying to book the ticket it got zero balance. I have not used the amount please give my amount back so that i can book my tickets
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      R
                                      Rajesh Ramesh 321
                                      from Attur, Tamil Nadu
                                      Feb 16, 2021
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                                      Address: Chennai,VR mall,Pvr cineamas

                                      I have directly booked 1 ticket for movie in counter(attached it's screen shot), but some groups of people came and showed ticket with same seat no, when I asked in counter, they said it was mistakenly booked for them for other timing for that group.but insted of convincing that group, theater persons asked me change my seat

                                      I went out and cancelled the ticket

                                      How can I complaint againt them, I am trusted too.
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        N
                                        Naga venkata yogesh Ganugula
                                        Feb 15, 2021
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                                        Address: Irrum manjel

                                        Need to inform before selling the tickets. MOST OF the effects were stopped due to covid. So why not the prices quoted at discounted rates.
                                        I request you to kindly refund the amount as privilege points
                                        Name G.yogesh
                                        Mobile no [protected]
                                        PVR Cinemas customer support has been notified about the posted complaint.
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