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PVR Cinemas Complaints & Reviews

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1.6
Updated: Apr 19, 2026
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PVR Cinemas reviews & complaints page 71

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L
Lost Sailor
Apr 16, 2021
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Pvr mani square gave us an evidence of extremely poor hospitality, unpolished behavior and gross breach of basic etiquette.
PVR Cinemas customer support has been notified about the posted complaint.
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    Shanmuga0123456
    Apr 10, 2021
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    Booked a ticket after unlocking privilege...but still didn’t receive any points or free popcorn voucher
    PVR Cinemas customer support has been notified about the posted complaint.
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      D
      Dileep. A
      Apr 5, 2021
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      Address: Dwarka sector 14

      I had booked two tickets on Sunday (04.04.2021) through online .

      show time 6:30pm at PVR VEGAS Dwarka sector 14, Movie name ONE .
      Once i reached PVR they are not received any order confirmation, i also not received any ticket details from PVR regarding this, But cash around 400 had debited from my account . I have shown my cash debited message also they not accepted .

      When can i get My refund

      Dileep
      [protected]
      PVR Cinemas customer support has been notified about the posted complaint.
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        V
        Varsha131195
        Apr 3, 2021
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        I am enrolled my number and also purchasing ticket from there for a free popcorn but i didn't received any message of free popcorn
        PVR Cinemas customer support has been notified about the posted complaint.
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          A
          Amritpal8206
          Apr 3, 2021
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          Hlo pvr i m going to watch a movie in pvr khanna on 3/4/2021 they force me to buy a combo with ticket & then they banned me to enter threater without mask i ask to give me a mask that writen on board by pvr franchise but they said don't have a stock of mask
          The manager is so rude
          PVR Cinemas customer support has been notified about the posted complaint.
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            Y
            Yoga priya prakash
            Mar 27, 2021
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            Address: Ampa skywalk

            Hi, I recently visited pvr cinemas in Ampa skywalk. I was forced to buy pop corn and pepsi along with the ticket. It is purely a customer wish to buy the eatables. But it is totally unethical forcing a customer to buy other stuffs which is costing double the rate. So please take immediate action.
            PVR Cinemas customer support has been notified about the posted complaint.
            Mar 27, 2021
            Updated by Yoga priya prakash             Over pricing of ticket. Forcing customer to buy pop corn and pepsi along with the ticket which is not right. So please take immediate action
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              S
              Saikiran Kota
              Mar 26, 2021
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              Address: S2 Warangal

              Booked a ticked for matinee show at pvr cinema S2 Warangal for Godzilla Vs Kong through Hand Ticket PINE: 00474645/003 . in interval ordered food through counter for, but received one food Item missed Regular popcorn salted 80grams .He put In Total bill .. missing popcorn also Counted .. Total ordered 3 .. he given 2 only
              Trans No : 475333
              Invoice no : 0064588
              Pos User : Kumaraswamy
              Pos Id : 2050
              PVR Cinemas customer support has been notified about the posted complaint.
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                J
                Jai durga Trading company
                Mar 21, 2021
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                Address: Panipat

                I have booked tickets but some other persons were sitting on my seat numbers . I had to wait 30 minutes to get the seats . And staff was saying us to wait instead of taking a instant action. Mood was spoiled with family we came . Two tickets were for 4 year kids . Even we had to stand there for 30 min
                PVR Cinemas customer support has been notified about the posted complaint.
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                  N
                  Nishi phatkare
                  Mar 18, 2021
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                  Address: Pvr Xperia, Palava

                  Booked 3 tickets on 17/3/2021 for ROOHI show time - 11:15 date - 18/3/2021 in PVR Xperia Palava, Mumbai. Money deducted from my account but booking is not reflecting on the portal. Requesting to resolve at earliest.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    G
                    GJ .Hemanth Naidu
                    Mar 10, 2021
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                    Address: Annanagar, Chennai

                    Today I have booked 3 tickets for telugu movie jathi rathnalu movie at PVR VR mall through PVR cinemas app ! My money has been detected and due to time our error my ticket has not been generated ! Please refund my money or confirm the tickets
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      T
                      Thammadapalli
                      Mar 9, 2021
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                      Address: Hyderabad

                      In PVR cinemas Hyderabad many shows are cancelled... concealing. If today cancelled the movie next day why are you giving schedule timings and giving trouble to viewers. Please kindly verify it.
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        A
                        Avinash Sriramula
                        Mar 7, 2021
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                        Address: Central mall, Hyderabad punjagutta

                        How can pregnant women go up by stairs 5 floors?
                        What the hell happening all lifts?
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          J
                          Jazz Kau
                          Feb 24, 2021
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                          Website: PVr cinema

                          I have about to book a ticket i checked before my g ift card showing my balance 1000 and when i trying to book the ticket it got zero balance. I have not used the amount please give my amount back so that i can book my tickets
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            R
                            Rajesh Ramesh 321
                            from Attur, Tamil Nadu
                            Feb 16, 2021
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                            Address: Chennai,VR mall,Pvr cineamas

                            I have directly booked 1 ticket for movie in counter(attached it's screen shot), but some groups of people came and showed ticket with same seat no, when I asked in counter, they said it was mistakenly booked for them for other timing for that group.but insted of convincing that group, theater persons asked me change my seat

                            I went out and cancelled the ticket

                            How can I complaint againt them, I am trusted too.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              N
                              Naga venkata yogesh Ganugula
                              Feb 15, 2021
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                              Address: Irrum manjel

                              Need to inform before selling the tickets. MOST OF the effects were stopped due to covid. So why not the prices quoted at discounted rates.
                              I request you to kindly refund the amount as privilege points
                              Name G.yogesh
                              Mobile no [protected]
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                V
                                Vijaswal
                                Feb 15, 2021
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                                Address: Phoenix Mall Bareilly

                                I have complaining against pvr pheonix mall Bareilly staff's against that they are not trained and their lack of knowledge reason I am embarrassing infront of many people and feeling culprit without any mistake from our side. Lack of knowledge staff reason I am felt very embarrassing in a public place. I have sufficient proof that pvr Bareilly staff big lack of knowledge reason I am disappointed and felt very embarrassing. I want take strict action to all staff as well as pvr management who hire lack of knowledge staff and these negligence and lack of knowledge reason customer feel very embarrassing. I want strict action and confirm what action taken by pvr management to all culprits.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  R
                                  raghavendrabhattfinch finch
                                  Feb 14, 2021
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                                  HI
                                  on 7th Feb i payed monster hunter ticket by Google pay in Mangalore Forum evening show. Amount got deducted but ticket did not reflect in PVR application. when i enqired with PVR employee they told amount will be refunded within 7 working days.Till now i have not got refund . Please check . They gave 2 employee number both not responding Vinith [protected] and Chandra Sheaker [protected].
                                  Amount deducted 148
                                  My Mobile number [protected]
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Feb 14, 2021
                                  Updated by raghavendrabhattfinch finch                                   Please call on [protected]
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                                    S
                                    Sai1996
                                    from Eluru, Andhra Pradesh
                                    Feb 13, 2021
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                                    Address: Hyderabad

                                    Hi Sir/Madam, please look into this. Theatres in Hyderabad increased tickets prices like anything. PVR normal price is 138rs it's increased to 200rs. Not only PVR other multiplex theaters like Carnival, Asian Gpr, inox etc., And other local theatres increased 50rs on each ticket. Also food prices are too high in theaters in PVR and other big multiplex malls. Please look into this and try to take severe action on them. #LootingPublicMoney
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      T
                                      THE WORLD OF ABDUL
                                      Feb 12, 2021
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                                      Todat, on 12/02/2021 when I was booking tickets for UPPENA TELUGU, PVR PHEONIX MARKETCITY I Applied my gift card no. - [protected] of 250/- and its pin but due to some technical reasons my transaction failed, after that when I again tried to book tickets and followed the same procedure your website showed that the card has zero balance. I also checked the card's balance in you gift card section there also its showing zero balance, so how can it have a zero balance when my transaction was not even completed. Also, there was no notification from Pvr on either my mobile or my Email about the following transaction. So please kindly look into the matter at earliest and reload the amount into the card so that I can enjoy my movie. Thank you. ABDUL HAMEED EMAIL: [protected]@gmail.com
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        A
                                        Arunganapathy G
                                        Feb 12, 2021
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                                        Dear Team, I've booked 2 Tickets for Tamil Movie Master on 27/01/2021 via Ticketnew App in PVR PXL Screen VR Mall chennai Annanagar. Show Date 28/01/2021 Time 07:00 AM. I was called & informed that the Show is canceled & my amount will be refunded. But till date the amount is not refunded to my Account. Whenever I call it is being confirmed that the refund is initiated from PVR's. I'm not provided with proper resolution. Further the team is not aware of the status of refund beyond this point. Awaiting for prompt response & resolution on this issue.
                                        PVR Cinemas customer support has been notified about the posted complaint.
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