PVR Cinemas Complaints & Reviews

Pvr icon hitech, madhapur, Hyderabad - I went for a movie today at this theatre. In the break Time I went to buy a large pop corn and 2 large Pepsi... The over all price the sales person informed me is Rs. 840, which is way toooooo high. I don't understand how that price was decided more than mrp. Please take necessary action on this. This is pretty bad. I used to be a big fan of Pvr cinemas... But will not be from now on...

I have been an ardent fan of pvr because of the fact that it brought a sort of revolution in multiplex industry. All these fandom went away when i tried booking a ticket at pvr, vega city mall, bengaluru yesterday (2/8/19). I went to the counter after taking a cab that costs me around rs.150 and there they said there was no subtitles for the chinese movie that i wanted to see (Name - ash is purest white). When asked what's the reason behind...

I have booked my ticket through pvr cinemas app. The payment process starts correctly, after entering the otp the amount has been debited from my account but then the tickets were not booked yet. It's not the first time we are facing this problem. We have already made a complaint about this but then there is no necessary actions were taken so far to overcome this issue. Please kindly refund the money....

I had an offer to get free pop-corn (L) bucket on my credit card. On july 16, 2019 i watched super30 with one of my friend. Firstly, one of the staff member refused to redeem this offer. Then i explained him about this offer. After that he scanned qr code (Rxjvh3bap) and gave me small bucket instead of large. I did not noticed this at that time because buckets were not displayed there. I thought that its a large one.
Last saturday,...

I went to pvr rivoli, connaught place, new delhi on friday, 26-07-19.
I approached to counter to buy the ticket. The rate was rs. 225 per seat. However, when i gave my card for the transaction, rs. 650 were deducted. I asked the executive and he said that according to company policy it is compulsory to buy 1 snickers chocolate per seat, that costs rs. 100 per piece. That means i have to pay rs. 200 extra for 2 seats! I mentioned that...

I had booked tickets for a movie being showed on 28th july. I tried to cancel my ticket multiple times from mobile app, but it constantly said “error: try again later”. I called pvr customer support, so that they can cancel it for me. The support person simply redirected me to use web site instead of mobile app or asked to visit nearest branch and disconnected my call. This is heights of dissatisfaction. Why would they have to provide...

Counter guys: taru, unprofessional and rude behavior... Abuse...

26/july/2019 here to book ticket physical in pvr booking... Neither the self booking counter working not the agent one almost all people stand me has problem with him (Pvr cash counter guys for booking the tickets against hard cash)

On manager call he didn't call the manager... Whole pig market never hear and no response only abuse......

Since last year govt. Declared that outside foods are allowed in theatre. But pvr cinemas are violating the rule. This morning we went andheri east pvr cinemas. I had a biscuit packet with me.in security checking-in, we were asked to keep the biscuit outside as it's not allowed.
We talked to the manager regarding this. But he's answer was govt hasn't declared yet.

Bottom line is, if govt made a clear rule for this. Pvr...

I’ve paid exactly 400 bucks for a caramel popcorn (Small), i mean what the hell is this? Also their screens showed no pricing for the popcorn for some reason. This is a loot. The popcorn was more expensive than my movie tickets. I’m a moviegoer and this is the first time in my life that i’ve paid a wholesome 400 just for a small popcorn size. I feel like going back to their food section and creating a ruckus about it....

I have booked tickets at pvr cinemas galleria punjagutta and we had taken medium popcorn and pepsi which costed Rs 590. The show was at screen 7 at 1:30pm on 24th july 2019.The cinema management has cheated us and taken almost double the price.What is the point in putting holes to our pocket for just Rs 130 ticket cost.I want compensation.The movie name is Super 30.The popcorn was not fresh and they were not ready to accept....

We took ticket. Show time 9.20pm
Audi 4.. Super 30
They give 10.35 pm show ticket and audi 4
They give permission to enter in audi 4..
At there already movie is going on.. We entered in audi when climax was going on...
All money and time wasted..
And then they behave rudly.. They are not accepting mistake even though blaming us.. They are trying to...

Thanks to the forum hoping this takes notice.

It is pvr next galeria mall
Panjagutta.

Ordered 7up 800 ml, and we received soda 800 ml what we are supposed to think of their service? And not sure how many times this happened. Looting money for a worthless product shame on pvr. I notices the other person suggested for pepsi before purchasing by the way!

Higher prices, cheaper quality food...

I lost my wallet in audi 3 (S3 to s5) seat number. It was brown in colour with two debit cards and one credit card. I had my pan card in there and 2500 approx cash. Its medium brown colour wallet. While intermission i was just moving around and went to the food court as well. I am trying to reach out to pvr we gave ticket to vallet parking guys and missed to collect ticket from them, this we don't have ticket number available.
Below...

My movie ticket cost is 138 rs and popcorn is 250... Can they describe the weight of the product and ingredients ised on the container and can't the government see that mere popcorn of small size will not cost more than 10 rs.. Please order all multiplexes to sell only branded packaged food... The only entertainment people can go to in the country is movies and government does not want families to stop that also.....

I’m really disappointed with pvr chankyapuri cinemas and their service. First of all the exit from the hall leads to outside the mall and then we have to enter the mall again and go to the parking to collect the car. Especially old ladies had to walk out of the ac and sweat.

Then secondly when i tried to renter to drop the ladies to pick their car from the car parking, i was not allowed to enter. Santosh the security...

Dear madam/sir
Greetings!

This is to bring to your notice these facts

1. That i booked 2 tickets for the movie the lion king at pvr select city walk, saket, new delhi (Imax).

2. That my seat number were e 15, e 16.

3. That the seats were very untidy with stains all over its handrest.
4. That i brought it to the notice of the employees but was of no use.
5. That...

Myself anuj from city bhilai on friday (12/07/2019) i went to pvr for watching movie super30 when i was go for purchasing ticket at counter they tell me price of per ticket as 185/- against the price show in book my show is 85/- per ticket. When i was ask that why the price is high then they told me that the price is including food combo. Then i deny to take the combo the counter boy ask me to first meet the manager then when i met the manager...

Hi, I am Prashant. My Father Mr. Ramesh Kumar Verma Is A Costumer Of PVR Cinema from long Time. But Today when He was there for watching Super 30 Movie So Ticket seller person forcing to Him to take the Ticket with Combo. But My father is Senior Citizen and His age & health don't allow Cold drink, Popcorn. He was want only ticket but They deny for ticket. It's Issue Related with Phoenix United Mall PVR Cinema Bareilly. Thank You...

I did not get privilige points on pvr cinemas phoneix united mall bareilly
i have booked 2 movie tickets on 12th june 2019 for movie SUPER 30 online through pvr app
it showed it will give me points but i did not got it
please help me out in it please give me points or give me refund this s not the first time on 22nd june2019 same happened on booking of movie KABIR SINGH i did not get the points if such will happen how...

I visited pvr naraina, new delhi on 05.07.2019 for an evening show at 9.00 p. M. And at the eatables counter, i ordered a pepsi and popcorn costing rs. 570/-. I tendered rs. 1, 000/- (Rs. 500 * 2) and was supposed to be refunded rs. 430/-. The attendant at the counter refunded me rs. 30 and on pointing out that i had given rs. 1, 000/-, he insisted that i had tendered rs. 600/- (Rs. 500 * 1 + rs. 100 * 1) only. Since i knew that i had handed...