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PVR Cinemas Complaints & Reviews

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Last updated Apr 22, 2024
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PVR Cinemas reviews & complaints page 74

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Y
Yashyashvi Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forcing us to buy combo & chocolates along with tickets

Address:633/22a, new panchwati colony chinhat, Lucknow, Uttar Pradesh, 226028

Hii

Yesterday i have visited to pvr cinemas in singapore mall lucknow. I have bought 2 tickets for the show of article 15 worth rs.138 each including cgst & sgst. That means the total amount should have been rs.276. But the staff charged me rs.476 and handed me couple of chocolates worth rs 80 as per market price along with the tickets.. She even charged me rs.40 extra on the chocolates more than the market price... Is it any...
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sonal chavhan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

avengers end game

Address:Whitefield, 560037

Last night [6th july] i went for the avengers end game movie at vr mall bengaluru. Hence the movie is re-released with all the new edited scenes and post credit scenes. We waited till the very end to see the post credit scenes but they hasn’t and the lights were up and the screen gone blank. After intimating this to the pvr crew, the staff was not aware and asked us to leave. Also after waiting for the manager to talk about this, and explaining...
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Surojit Singha
from Mumbai, Maharashtra
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cash and card both payments issues need to refund

Address:43, Naskar, Howrah, West Bengal, 711103

Hi.
My name is surojit singha i have visited avani reverside pvr for kabir singh couples tickets that amount was 312, i heve give them counter man atm debit card they are tell to put ur pin then l do this then counter women says card is not working you have to pay by cash then i have give them. After some time i just got a sms which deduction sms from my bank then i have inform them but no result found. I saw her the bank deduction...
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Naina Rodricks
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassing the customers and forcing them to buy food combo

Address:Aashiana Colony, Lucknow, Uttar Pradesh, 226012

Phoenix pvr in lucknow uttar pradesh is forcing customers to buy food combo with ticket. Bloody what the hell is this. Ticket is of 300rs and they are charging 450rs. What the hell.
These notorious acts are going here in phoenix over some time. Action must be taken and the franchisee owner should be penalised. Its our choice uts our prerogative. Height of corruption....
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Babu Kathat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flickering in screen and very bad quality - not on time and started movie twice

Address:Forum Sujana Mall, Kukatpally, Hyderabad, Telangana

I have been to pvr forum sujana mall, kukatpally hyderabad with my wife and 9 years old son to watch movie toystory 4, it was very bad experience because there was flickering in the screen and they again started the movie from beginning when it already started 5 minutes back. When we asked why this disturbance is there in screen then that one of the staff member told if you guys agree it will take 15 to 20 minutes to resolve.

We...
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Prasang Singh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

selling chocolates and other food items in black by telling lies to the public at ticket counter

Address:Kanpur, Uttar Pradesh, 208011

I went for a movie with my family at pvr the show was at 7:20 i reached at 7:25 at the ticket counter i asked for 4 tickets the total bill should have been of 460 but he charged me 580 and gave me 4 chocolates worth 120 along with the ticket when i asked to return them and give my money back he told me it was included in the ticket and i have to buy them, i was getting late so went for movie but when i checked qt the intermission there was...
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The creative works
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

combo meals

We had bought two tickets worth 350/- rs however forcefully we were handed off coupons worth 400/- rs for combo meal and when asked why, the attendant didn't bother to listen and said it was compulsory. Hence it's not a good idea to waste people's hard earned money. So, either this rule of compulsory eatables should be changed else people should not go for the movie and a simple advice for the attendant to respond prior when the customer...
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Nikhilesh Sood
from Anandpur Sahib, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading the 4dx experience.

Address:Elante mall, Chandigarh, Chandigarh, Punjab, 160014
Website:pvrcinemas.com

I recently saw the movie 'anabelle comes home' in pvr 4dx, elante mall, chandigarh, but i'm highly disappointed with the 4dx experience this time! I've personally watched a lot of 4dx movies before but this time the effects weren't as par. Scenes with fog, mist and lightning didn't have any 4d effects at all. All they did was vibration of the seat. I feel being cheated this time. My cousin (A first time 4dx watcher) didn't get to know the...
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Prasad Tavsalkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non issuance of fresh tickets post misplacement by me

Address:Mumbai City, Maharashtra, 400022

I state that on 27th july 2019 i had bought tickets for 4 people from the counter amounting to rs. 736/- vide debit card payment for the movie name article 15 at pvr sion, mumbai to be aired on screen 3 at 10.45 pm on friday 28th june 2019. I further state that at the booking counter the executive took my mobile number & issued the tickets & thereafter i received two text messages, one from canara bank about amount debit & other from pvr...
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RAMAN SAINI VOLGS
from Ludhiana, Punjab
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about ticket price

Address:B 19 1388d Dec Nagar main lane haibowal, Ludhiana, Punjab, 141001

I am from ludhiana punjab today i went to pavilion mall to watch shada movie and they are forcing me to buy ticket with combo meals which worth 350 rupees waste my time please take strict action against this this is a case of social harassment they waste my precious time i want strict action against them kindly resolve my problem i will also complaint this in court i think you will resolve my problem i shall be very thankful to you for this...
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Pradeeptomar20
from Jhansi, Uttar Pradesh
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regarding very high price of snacks

Address:Alambagh, Lucknow, Uttar Pradesh, 226017

Hi,
I went to pvr and i’m shocked to see that popcorn and soft drink combo is rs 770 in lucknow.
Where is the food inspector?? What govt is doing in that??? How can a company sell coldrink at rs 250 for just 400ml also putting half of the glass of ice. How can govt allow this?? Popcorn rate is 350 what the rubbish is this?? Who can look at this loot. Kids dont understand this and parents have to pay high price.
Pls...
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Vishesh Bhatnagar12
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket counter

Address:The Opulent Mall, Grand Trunk Road, New Gandhi Nagar, Nehru Nagar III, Ghaziabad, Uttar Pradesh 201001, Ghaziabad, Uttar Pradesh, 201002

I live in ghaziabad u. P. Yesterday 27 june 2019 i went to watch kabir singh with my friend. I study in a college and the woman at the ticket counter asked for a adhar card as it is a rated movie. I said that im in a college but she doesn't give ticket and told that you should show me your adhaar card then i can give. I think customer is thr first priority but i dont think so in that theatrr. Im really dissatisfied with the attitude of her....
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Sureshkumar-arathy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude attitude in ticket counter

Address:Vellore, Tamil Nadu, 632001

Pvr cinenas, vellore
24/6/2019

Bad experience in ticket counter. I dont want to give one star also.in ticket counter, next counter board was there and giving ticket in same counter. I asked to take the board because of avoiding confusion but the ticket man can not respond. I m telling four to five times then only taken by another man. Such a rude behaviour and i m tolerated this....
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NW
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

terrible movie experience due to non-adherence to rating protocol

Hi, me and my husband went for the movie "kabir singh" yesterday at 7:40pm (24th jun'19) at imax select citywalk. Please note that the movie is supposed to be "a" rated. We were in g10, 11. Despite the rating, there were kids in the hall. And much to our dismay, the kid just behind my seat and onto the right were both howling constantly. When i requested the lady on my right, she brazenly said that all kids make noise. Cinema staff were also...
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Alishareema Solomon
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hygiene

Address:Allahabad, civil lines. Uttar Pradesh, Allahabad, Uttar Pradesh, 211001

I want to complaint about pvr allahabad which is in civil lines. The seats are very very dirty it seems like no one is bothered about cleaning it.. During the time of movie some kind of rediculous
Smell keeps on coming which make the viewer very uncomfortable to sit for such a long time. Pvr allahabad is not at all maintaining its hygeine inside the hall specially. We buy so costly tickets not to go sit somewhere which feels like...
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VishP84
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

making compulsory to buy a product

Address:Latur, Maharashtra, 413512

Pvr cinemas latur had made it compulsory to buy a combo with each ticket. Is it necessary to buy it?. The combo costs 100rs. Please look soon into the matter they are doing fraud by asking us to buy combo compulsory otherwise they wont give ticket of any movie. The staff there speaks rudely when asked about it. Their is no discipline in the staff who are serving us food....
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balajisusa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating happening in pvr ticket counter

Address:grand mall, Chennai, Tamil Nadu, 600042

In PVR- chennai velacherry (Grand mall)

They are purposely blocked 60 rs tickets and forcing peoples to buy combo ticket worth of 200/per ticket.

pvr guys assured to 1 person can buy one 60 rs ticket. So 6 people had waited 4 hours, then he is saying buy combo tickey.

This is worst thing. resolve it asap. we are hating pvr cinemas after this happened....
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Kiki Bulls
from Delhi, Delhi
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audience member not standing up during national anthem

Address:Nagpur, Maharashtra

During the start of the 1455 MIB show in screen 2 of PVR Eternity Mall Nagpur, a man didn't stand during the National Anthem. I lodged a complaint with the staff member distributing the 3 D glasses but he didn't take any action. As per the Honble SC order, it's the responsibility of the movie hall/ PVR in this case to ensure that the national anthem is respected.
Pls ensure this doesn't happen in the future....
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Naruto taku
from Vadodara, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

salted popcorn

Address:E/2 Natasha park residency 2, Vadodara, Gujarat

I got a coupon for salted popcorn but due to certain circumstancesi had to delete all of the data from my phone (with the coupon code) which I had not used I am a member of PVR privileges so I got the coupon for see movies. So can I get another coupon for salted popcorns. I have an right to have another coupon code for it as I am going to watch another film in next few days if I don't get it I may take my services to another establishment...
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Tejaswini Volisetti
from Hyderabad, Telangana
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overpriced drinks

Address:Hyderabad, Telangana

Sir, this is about pvr Hyderabad central . I was about to purchase a small size cooldrink ( pepsi), which they said they cant give small size only regular size is available. Do i asked them to give regular size for which i have to pay Rs.240/- . Sir thi cooldrink would be of Rs.20 in general store. Now in pvr it is overpriced by 12 times . Sir if a family of 4 members want to purchase cooldrink in pvr they have to pay 1000 rs, please resolve...
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