Claimed

PVR Cinemas Complaints & Reviews

1.6
Updated: Nov 21, 2025
Complaints 2469
Resolved
789
Unresolved
1680
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PVR Cinemas reviews & complaints page 74

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
salpalsatish
from Mumbai, Maharashtra
Aug 28, 2019
Resolved
Report
Copy
Resolved

star pass coupon code not accepted

Address: Parbhani, Maharashtra, 400701

Hi team,
I am trying to book a ticket from pvr application/website. After applying the star pass code it is taking me to the home page of pvr application bit ticket is not getting confirmed. I have called the pvr cinemas customer service and kotak bank customer care but no is helping me to sort the issue in the mean while there expiry date is getting closer....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vvip Pal Shahab
from Mumbai, Maharashtra
Aug 27, 2019
Resolved
Report
Copy
Resolved

Address: Pvr edm Ghaziabad, Ghaziabad, Uttar Pradesh, 201009

Sir main amit pal pvr edm main job karta meri employees id 200322 hai as a entertainment services provider jiski joining date 07/05/2019hai or leave date 17/6/2019 hai tab yaha ki hr mrs shikha mam thi but nitisha mam hai or meri salary abhi tak nhi mili hai jab bhi call karta hu to kehti hai ki 1 ko mil jayegi salary but 2 month ho gaye or abhi tak salary nhi mili hai sir please meri salary jalfi se jaldi meri salary mere account main transfer kar dijye sir
Thanks and regards
Sep 27, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
PVR Cinemas Customer Care's response
Dear Amit,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Ac is not working properly in pvr panipat audi 3 for the show of 11 pm.
Due to less audience they switched it off.
PVR Cinemas Customer Care's response, Aug 28, 2019
Verified Support
Dear archita tripathi,

We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR
Sir,
Inconvenience caused at show cancellation of 'SURKHI BINDI' 12PM. I had one ticket booked at pvr, select city

As manager promised to give ticket for next possible show. So please arrange for today or tomorrow show confirmation

salary issue - Comment #3526111 - Image #0
सेवा में,
सिनेमा मैनेजर पीवीआर प्रयागराज
विषय= सिक्योरिटी की लापरवाही
महोदय, सविनय निवेदन है कि दिनांक 28/08/ 2019 एक स्टाफ ने 11:00 बजे फोन सिक्योरिटी को जमा किया था जो कि उसकी ड्यूटी शाम को 6:00 बजे समाप्त हो गया तब वह फोन लेने गया तब उसका फोन नहीं था सिक्योरिटी रूम में सिक्योरिटी की लापरवाही की वजह से फोन गायब हो गया है

धन्यवाद
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    skjaved645
    from Vasai-Virar, Maharashtra
    Aug 24, 2019
    Report
    Copy

    Why pvr cinemas showing misleading advertisement, why pvr cinemas showing targeted community advertisement, its not appropriate to show what you are showing please make sure that you should not target a single community if the matter is international, the ats ad you are showing on pvr is inappropriate, what kind of mindset you wanna make of the whole country, if government is # why are becoming one.
    PVR Cinemas customer support has been notified about the posted complaint.
    I am unable to see the mcoupon tab under payment options on the PVR site.

    I have two coupons with me that I need to use.

    Please help.

    Regards
    PVR Cinemas Customer Care's response, Aug 28, 2019
    Verified Support
    Dear shreyasn,

    We request you to share your contact number and email ID on [email protected] for further assistance.

    Regards,
    Team PVR
    Need to control your staff members PVR vadodara, they are very rude at booking tickets conversation.
    PVR Cinemas Customer Care's response, Aug 29, 2019
    Verified Support
    Dear Drashti,

    Sincere apologies! We request you to share your contact number and email ID on [email protected] for further assistance.

    Regards,
    Team PVR
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      bgshankar
      from Mangalore, Karnataka
      Aug 24, 2019
      Apr 25, 2025
      This thread was updated on Apr 25, 2025
      Resolved
      Report
      Copy
      Resolved

      show canceled, refund not received yet

      Address: Bangalore, Karnataka

      I have booked lion king show for 15th aug at pvr cinemas, arena mall, bangalore the entire show was canceled stating technical error, but refund not yet received on this.

      I called pvr cinemas customer care, got a response saying would get it refunded within 7 days, it's been around ten days already, raised multiple complaints via pvr app, no response yet.

      I had to go to cinemas, paid parking fees unnecessarily,...
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      J
      Jigar M Chauhan
      from Mumbai, Maharashtra
      Aug 22, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: Gota, Gota, Ahmedabad, Gujarat, 382481

      Hello

      This side jigar chauhan. Me and my friend abhay dave went to pvr mother's to see batla house movie at 10.40 pm show. Our were last row 2 seats in audi 2. But i would like to complaint for too many mosquitoes there. We were unable to watch movie because our whole attention was on mosquito only. And our whole movie spoiled.

      During intermission, we had complain to manager about this and he asked his boys to spray mosquito spray, but still we were bitten by mosquitos after intermission.

      Kindly note down our complaint and revert us.

      Shall wait for your quick response.

      Thank you.

      Regards,

      Jigar chauhan.
      [protected]
      Sep 22, 2019
      Complaint marked as Resolved 
      PVR Cinemas customer support has been notified about the posted complaint.
      Verified Support
      Aug 22, 2019
      PVR Cinemas Customer Care's response
      Dear Jigar M Chauhan,

      We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance in this regard.

      Regards,
      Team PVR
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ajaysud7
        from Delhi, Delhi
        Aug 20, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Saket, New Delhi, Delhi, 110017

        On 20/08/2019, during my visit to pvr saket i was told that food coupons are compulsory along with the movie tickets as the software is programmed to sell tickets along with food coupons only irrespective of whether a patron does not want to eat the high calorie snacks from the food court. This practice by pvr group is highly unethical and unwelcome.
        You are once again requested to stop this unfair practice and compulsion of selling food coupons against the wishes of the patrons and instruct the staff to give an option to buy tickets without food coupons.
        Sep 23, 2019
        Complaint marked as Resolved 
        PVR Cinemas customer support has been notified about the posted complaint.
        Verified Support
        Aug 21, 2019
        PVR Cinemas Customer Care's response
        Dear Ajay,

        We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

        Regards,
        Team PVR
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          syed muhiyuddin
          from Delhi, Delhi
          Aug 18, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Pvr cinemas, The Arena mall, Marathahalli, Bengaluru, Bangalore, Karnataka

          I had been to pvr cinemas in the arena mall, marathahalli, bengaluru hoping to watch a movie called hobbs and shaw. I booked 4 tickets for the movie costing rs.960. I had mistakenly booked the tickets for the night show at 9:50pm rather than 9:50am. I apologised and asked the staff to cancel the ticket and refund my money, but they refused saying it was not possible. Strict action must be taken against such cinema giants.
          Sep 19, 2019
          Complaint marked as Resolved 
          PVR Cinemas customer support has been notified about the posted complaint.
          Verified Support
          Aug 19, 2019
          PVR Cinemas Customer Care's response
          Dear Syed,

          We request you to write to us at [protected]@pvrcinemas.com for further assistance.

          Regards,
          Team PVR
          There is your name PRAKASH at SINGAPORE MALL GOMTI NAGAR LKO. When ever we come for a movie he alway disobey us & is way of takling is very bad...and he always ignore whatever we say to him. So plz tell he to do his job in better way otherwise change is duty time or designation
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Suraj444
            from Delhi, Delhi
            Aug 18, 2019
            Report
            Copy

            Address: Anupam saket delhi, New Delhi, Delhi, 110017

            The experience is really worst with the staff of the pvr management as my order for one pop corn only took half and hour and when i complained about the same they offered we the refund. And the manager sultan is totally useless and he supposed to leave his position. I was not given the bill of my order. And i placed the order with the card and they refunded me the amount by cash. This also shows that they are trying to convert there blqck money into white money. The experience was totally worst.
            PVR Cinemas customer support has been notified about the posted complaint.
            Verified Support
            Aug 19, 2019
            PVR Cinemas Customer Care's response
            Dear Suraj444,

            We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance in this regard.

            Regards,
            Team PVR
            Aug 20, 2019
            Updated by Suraj444
            Email [protected]@gmail.com
            Contact no- [protected]
            Verified Support
            Aug 20, 2019
            PVR Cinemas Customer Care's response
            Dear Suraj444,

            We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance in this regard.

            Regards,
            Team PVR
            Aug 20, 2019
            Updated by Suraj444
            Hi,

            [protected]@pvrcinemas.com is not working. U have already shared the details on same trail.

            Aug 20, 2019
            Updated by Suraj444
            Hi,

            [protected]@pvrcinemas.com is not working. I have already shared the details on same trail.
            Verified Support
            Aug 21, 2019
            PVR Cinemas Customer Care's response
            Dear Suraj,

            We request you to share your contact number and email ID via DM by clicking on the below-given link. Thanks.

            http://bit.ly/33KgFh8

            Regards,
            Team PVR
            Aug 21, 2019
            Updated by Suraj444
            Details updated in the shared link.
            I have booked for my family movie MISSION MANGAL on 15 August 19 . Now when I want to change the order they not accept me. Please do needful for that. My order number is LTUR[protected]

            irresponsible behaviour - Comment #3513566 - Image #0
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              minichhabra
              from Delhi, Delhi
              Aug 18, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Ghaziabad, Uttar Pradesh, 201001

              Seat provided was broken m 10 in audi 2. During interval sales woman didn't ask about butter topping in popcorns bought. But she herself put butter in all 3 tubs. When i ordered sandwich she herself put cheese slice without even being asked for. This is something that you people are only standing to make fool of others and nothing else. I am allergic to cheese. She didn't ask for it before putting it.
              Sep 19, 2019
              Complaint marked as Resolved 
              PVR Cinemas customer support has been notified about the posted complaint.
              Verified Support
              Aug 19, 2019
              PVR Cinemas Customer Care's response
              Dear MiniChhabra,

              We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance in this regard.

              Regards,
              Team PVR
              I kept my phone on chair were we use to keep cups but later I noticed that phone is not there I asked guards and all no one helping me and I know it was in audio only but no one helping
              I even talked to security but he talked rudely with me and was not helping properly
              PVR Cinemas Customer Care's response, Aug 20, 2019
              Verified Support
              Dear Akash54814,

              We request you to share your contact number and email ID on [email protected] for further assistance.

              Regards,
              Team PVR
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                dr. Eba Pathania
                from Shimla, Himachal Pradesh
                Aug 17, 2019
                Report
                Copy

                regarding the previous complaint

                Address: Pathankot, Punjab

                I am unable to send the details on the provided id @pvrcinemas.com... I have already a complaint pending from last week i complained about the tickets and the choclates thing and a response came from pvr to send email id and contact info on the id pvrcinemas.com but i am unable to do the same... This address is invalid and i am unable to send the details... Please help me out with a better solution!...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                J
                Joeys
                from Delhi, Delhi
                Aug 16, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: PVR, Vega City Mall, Bangalore, Karnataka

                On a rush hour and on a weekend there is only one counter for baggage and only one person collecting giving a receipt and only then moving to the next person. The wait is ridiculous and not acceptable from a franchise like pvr. The staff is least cooperative and just to keep an umbrella i had to wait in line! It is not fair that we pay so much for your services and be treated like this.
                Sep 30, 2019
                Complaint marked as Resolved 
                PVR Cinemas customer support has been notified about the posted complaint.
                Verified Support
                Aug 19, 2019
                PVR Cinemas Customer Care's response
                Dear Joeys,

                We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                Regards,
                Team PVR
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ru.Ab87
                  from Mumbai, Maharashtra
                  Aug 16, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Pvr cinemas, citimall, off New link road, andheri, Mumbai City, Maharashtra, 400053

                  I took my parents to watch a morning 11am show at pvr citimall andheri west mumbai. We wanted to order two samosas and popcorn tub. We did not have any change and gave the server a 2000 note. The server behind the counter rolled her eyes, held up her hand, was rude, dismissive, and refused to give us change for the money we were giving. She said that she will only give us change if we give her 500 rs note and almost shouted at us. When i asked to speak with the manager, she said that i never told you no for the change and that you are lying. This kind of behavior is unacceptable. First they refuse to give change, and then when asked to speak to the manager she is lying. I will never come to this pvr again
                  Sep 19, 2019
                  Complaint marked as Resolved 
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 18, 2019
                  PVR Cinemas Customer Care's response
                  Dear Ru.Ab87,

                  We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                  Regards,
                  Team PVR
                  This happened in PVR ICON Pavillion Mall, Pune. So I forgot to carry my wallet tonight, I asked the employee( name- Unique) for online payment, he said he’ll only accept Paytm, unfortunately I did not had working paytm, and I asked him as till what time the counter will be opened, he told me till 12:15 am, i told him okay I’m arranging money give me little time, I called my home to send my wallet, my wallet came at 12:10, during the interval, and as soon I reached to the counter the interval time was over and it was around 12:12 am, I ordered orange juice, he said he cannot place order, I asked him why, he told you’re late, but he himself told me that I can place till 12:15 am, I wasn’t well, I requested him for the juice, he said he can give me coffee or a shake, but cannot give me juice. Firstly he said he has cleaned the juicer, but then I saw the juicer was kept right in-front of my eyes ( not cleaned), I requested him again, then he told me there’s a problem in juicer and it is damaged, but right before 20 mins during interval I saw him making juice in the same juicer, I said him the same, he started talking rudely and arrogantly, in a very harsh tone. I asked him to call the manager( name- Shrikant), as soon the manager came the employee went away, I talked to him about the incident, he said the same, he listened to that workman, then I asked him about the juicer, the manager said the juicer is totally working. So what was the point of lying and faking around of the workman that the juicer is damaged and it’s not working. The employee and the manager was totally same. This kind of behaviour is totally unacceptable and in admissible. First they refuse to take an order and then they lie about the juicer. That employee was in so much hurry to close the counter. Even few more employee came and asked him to take the order, but he refused as he was in so much hurry to close the counter. I never expected such kind of behaviour from Pvr’s employee. And I’m never going to visit any PVR further in future.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mehakgoel
                    from Delhi, Delhi
                    Aug 14, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: New Delhi, Delhi

                    I went to pvr mgf mall gurgaon. The prices they charge for food and beverages are like gold price and the quality is worst than road side food... I took popcorn, the quality was pathetic. Atleast when you charge so high provide the worth for it... Moreover it was not even hot... I had worst experience in pvr mgf gurgaon... Not at all satisfied with food quality...
                    Sep 18, 2019
                    Complaint marked as Resolved 
                    PVR Cinemas customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 18, 2019
                    PVR Cinemas Customer Care's response
                    Dear Mehakgoel,

                    We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                    Regards,
                    Team PVR
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Guri Boora
                      from Hoshiarpur, Punjab
                      Aug 13, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: VR punjab mohali, Mohali, Punjab, 140413

                      Today i am mr. Gurinder singh and my wife went to see movie in pvr cinema ncm mall mohali. I took 2 tickets from counter from rs 500. But now i found the cost of tickets less than i paid to counter. The lady who gave us a bill was given a 2 voucher each amount of 120 also without any information. This is a fraud. Please look upon the matter. Invoice number: 0254551
                      Show date :13/08/2019. Time:12:50 (Row f:14:15
                      2*124.98=249.96 contact no.[protected]
                      Sep 16, 2019
                      Complaint marked as Resolved 
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 16, 2019
                      PVR Cinemas Customer Care's response
                      Dear Guri Boora,

                      We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                      Regards,
                      Team PVR
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        dr. Eba Pathania
                        from Shimla, Himachal Pradesh
                        Aug 12, 2019
                        Report
                        Copy

                        Address: Pathankot, Punjab, 145001

                        I asked for two tickets in the middle or top... But suman, who was giving the tickets in pathankot pvr she refused to give the tickets for middle and top and said all are booked!! And gave us tickets worth rs 410 in the first bottom line and gave is two sneakers saying this is compulsory to take in all punjabi movies... When we entered the theatre whole of thehall was empty and all seats were empty... When i asked her she said muje show ho ri thi sari full!! This stupid answer she gave me!! I really need an action on this or else i am going to viral this story everywhere... I am myself a doctor... And i know how to take the beneficiary steps!!
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 12, 2019
                        PVR Cinemas Customer Care's response
                        Dear Patron,

                        We request you to share your contact number and email ID on [protected]@pvrcinemas.com. We'll surely look into this.

                        Regards,
                        Team PVR
                        Aug 17, 2019
                        Updated by dr. Eba Pathania
                        I am unable to send my details on the given address!! Please give me a valid respinse!!
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          ~
                          ~\/(
                          from Mumbai, Maharashtra
                          Aug 11, 2019
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra

                          Simply scan at the theatre
                          But no scan code link are updated in message or website on booking confirmation.
                          Along with booking confirmation attach scan code link or send snapshot properly.
                          Link in message redirects to website which is useless after ticket booking.
                          We want to verify or download our booked ticket.

                          Useless message with seat numbers and vague information is received.

                          Disappointed at message confirmation pattern and template
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arun Elva
                            from Chennai, Tamil Nadu
                            Aug 9, 2019
                            Report
                            Copy

                            Address: Aminjakarai, Chennai, Tamil Nadu

                            The most famous pvr cinemas group holds its food and beverages price at a very high level. The market price of the product is different and the selling product will be more so as to get profit. But the pvr group sets prices of food which are higher than the ticket rate. For example, price of a 50 rupee popcorn can be sold for a maximum price of 100. Even 150 rupees is acceptable since they have to provide good service. But the price range goes to 300 rupees which is not at all a good move. The company is making a huge mistake just for profit. Middle class people in no way can dream about food in theatres. Please do something about this as soon as possible.
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Abivino15
                              from Hosur, Tamil Nadu
                              Aug 8, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 4th floor, ampaskywalk mall, nelson manickam road, Aminijikarai, Chennai-600029, 600029

                              Actually my sister and i tried to take a selfi for status.. The theatre boy gave me the instructions to not to take any photos or videos.. I agreed with him and closed my camera. But that boy behaved very rude repeatedly.. And the manager have to solve the problem. Instead of that he came with 3police men and insulted us @ the middle of theatre and in front of the public.. Very bad experience i had ever at pvr amps skywalk at aminijikarai chennai
                              Sep 14, 2019
                              Complaint marked as Resolved 
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 10, 2019
                              PVR Cinemas Customer Care's response
                              Dear Abivino15,

                              We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                              Regards,
                              Team PVR
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sumit78
                                from Dehra Dun, Uttarakhand
                                Aug 8, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Dehradun, Uttarakhand, 248001

                                I went to see a movie on 6th august, 2019 at pvr cinema, pacific mall, dehra dun. During the break time my son wanted to have an ice cream, when i went to the ice cream counter and ordered a single scoop of ice cream, i was informed by the salesman on the counter that we will have to buy a minimum of three scoops of ice cream.
                                This is really unacceptable as some children or elderly might not be able to eat three scoops of ice cream or may not even be able to afford it.
                                I think as a consumer i should at least have the liberty to decide the quantity i want to buy or consume.
                                I request that the concerned authorities should look into the matter and make sure that the consumers are not compelled to buy unwanted quantities as the food stuff is already highly over priced.
                                Thanks
                                Sumit joshi
                                Sep 16, 2019
                                Complaint marked as Resolved 
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 10, 2019
                                PVR Cinemas Customer Care's response
                                Dear sumit78,

                                We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                                Regards,
                                Team PVR
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  from Hyderabad, Telangana
                                  Aug 4, 2019
                                  Report
                                  Copy

                                  Address: Hyderabad, Telangana, 500084

                                  Pvr icon hitech, madhapur, Hyderabad - I went for a movie today at this theatre. In the break Time I went to buy a large pop corn and 2 large Pepsi... The over all price the sales person informed me is Rs. 840, which is way toooooo high. I don't understand how that price was decided more than mrp. Please take necessary action on this. This is pretty bad. I used to be a big fan of Pvr cinemas... But will not be from now on
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  I went to pavilion mall Ludhiana on Saturday night 27 july 2019. I asked for the the smallest packing of popcorns, they charges me 330 rs. Which is too much... and we didn't have any option and had to buy it for this much amount. Because kids wanted popcorn and the small cold drink was for 295 ...
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit