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PVR Cinemas Complaints & Reviews

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Last updated Jun 10, 2024
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PVR Cinemas reviews & complaints page 9

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S
Supreet8288
from Chandigarh, Chandigarh
Jun 30, 2023
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Fraudulent in tickets

Address:PVR centra mall, Chandigarh

Today I went to PVR centra mall, chandigarh there I bought 3 tickets for carry on jatta 3 movie the show was at 2:55 PM, at that time they asked me to pay Rs-777/- and when the digital message of tickets came on my mobile number which showed only Rs-570/-, , then after the finishing of movie that girl who gave me tickets started arguing with me and spoke very badly to me and my mother it’s very disrespectful of you people this is very wrong...
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Yokesh V
Jun 26, 2023
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My privilege points is not added yet

I Booked 2 tickets on 18.06.2023 in PVR cinemas app and bought snacks and beverages for 600 on the same day, .
It's been more than 1 week, still my privilege points is not added, .

Usually this kind of delay won't happened to me, but this time I'm totally disappointed,

I hope for the quick solution, .

My Registered Mobile no is [protected]

Thanks and Regards
Yokesh...
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Neha Bhatt 1997
from Chandigarh, Punjab
Jun 25, 2023
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Overcharged

I have been visited the pvr in centra mall phase -1 chd, on Sunday 25 June 2023.
Going to watch the movie name elemental 2d. They said if your want to pay by gpay will give you scan. And I scan the same and paid 438/-. Bt when I got the message from pvr two tickets price is of rs 300/- only. They have been overcharged me of rs 138 additional. This is really harassing the customer. I will never be visit this place again in my life....
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Avinash Sriramula
Jun 25, 2023
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Screening of movie flash

I have been to watch THE FLASH at PVR on 24 June 2023. Online tickets shows 200 per ticket but at the counter they are taking 250 per ticket. I have asked the same but they will not properly answer almost anything. then show should be starting at 11pm. Screening started with half screen delayed and delayed till 12am that is half of the movie time
LOOTING PUBLIC MONEY and not even giving little screen experience that should be to the...
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Harsh927394
from Bhilai, Chhattisgarh
Jun 24, 2023
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Money deducted from account but ticket not booked

I book 3 seats for the movie 1920 on the date 23/06/2023, I paid 593₹ for the tickets and the amount was deducted but i didn't got the tickets. Please solve this issue ASAP and refund my money back...
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Harsh927394
from Bhilai, Chhattisgarh
Jun 24, 2023
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Money got deducted from my account but didn't get the tickets

I booked 3 seats of the the show 1920 from the "pvr app" I paid the total amount of 593₹
The amount got deducted from my account but i didn't received any tickets of the movie. This incident happened in 23/06/2023. I want my money back ASAP...
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Harsh927394
from Bhilai, Chhattisgarh
Jun 24, 2023
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Money got deducted but didn't got the tickets

Address:Durg, Chhattisgarh

I booked 3 tickets for the movie 1920 on the day23/06/2023 I paid the money, the money got deducted form my account but i didn't got the tickets. I paid 593₹, I want a refund ASAP....
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T
tejalj
Jun 20, 2023
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Pathetic and impolite service

Address:Pvr soul spirit bangalore

Stood in a line seeing cold coffee can available but they refused and asked to stand in another line. 2 counters available only 1 used and denied using other. Screen 3 10:15pm show Flash in Pvr soul spirit bangalore...
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S
saurabhlahoti
Jun 19, 2023
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Malfunctioning AC in PVR

Address:Survey no.89/6, 78/7, Outer Ring Rd, opp. AKME HARMONY, Plaza, Bellandur, Bengaluru, Karnataka 560103

The air conditioning for the screen 3 of PVR soul spirit mall was not functioning from the start and the experience was totally uncomfortable. The management is helpless and unable to provide any solution. In spite of knowing the issue from the beginning the show wasnt cancelled neither the issue was fixed....
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Prateek Chouhan
from Pune, Maharashtra
Jun 18, 2023
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Refund request for 680/- on food and beverage

Address:Phoenix Market City PVR , Pune , Maharashtra

I bought some beverages of total 680/- and then PVR cashier asked me to pay via card or upi. So i tried paying by card but there machine was not working then they asked me to pay via upi so i did and it was successful but they claim that they do not see it at there end and hence i need to raise for refund. So i again paid the same amount to them in cash and I am currently awaiting for refund of my original transaction which was successful...
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M
Mahashish
Jun 16, 2023
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PVR app not showing ticket after payment

Address:Guwahati, Assam

On 16th June 2023 I booked 2 tickets amount ₹635 total for the movie The Flash 2023, but after the payment through UPI paytm, I never got any confirmation from PVR app and also by gmail for my ticket, so hopefully i get a response about this matter and get the refund....
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M
Mahashish
Jun 16, 2023
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PVR app , ticket not showing after payment

Address:Guwahati, Assam , India

On 16th June 2023 i booked 2 tickets from PVR app for the movie The Flash 2023, my payment was through upi paytm ₹635, I never got any confirmation weather through PVR app or gmail, so hopefully get a response to this matter and get my refund....
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S
Jun 14, 2023
Jul 15, 2023
This thread was updated on Jul 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invoice copy not received

Address:Palladium mall

Yesterday i bought popcorn in palladium mall pvr cinema & asked for bill. Lady at the counter said will send bill in your mobile.she took my mobile number also.
But still i didn't receive any invoice copy yet....
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naresh5038
from Warangal, Andhra Pradesh
Jun 13, 2023
Jun 17, 2023
This thread was updated on Jun 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food not delivered

Address:warangal

Last year 15th May 2022, we ordered food at intervals. The money was also paid, but the food was not delivered.

I filed a complaint against PVR Cinemas Company in May last year. It has not resolved the complaint so far. Why?...
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S
Spaghet
from Bengaluru, Karnataka
Jun 12, 2023
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Movie ticket booked but not showing

I booked 1 PXL ticket for Adipurush (Telugu 3D) movie on 12th August, 12.32 am. The venue is Orion Mall, Bengaluru and the show timings is 8.10 am on 16th June. The money got debited from my account and I did not receive any booking confirmation from PVR. The ticket is also not reflecting on my app. The payment was done through Google Pay....
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I visited lulu mall PVR, Lucknow today, I purchased ticket offline, ticket maker ask me price even higher than it is showing online on book my show, when I ask her why is there so much gap in between prices she said its because we are including taxes BT I don't understand how taxes making difference of 120 Rs in same catergy of ticket, anyhow I purchased it from her then at end after printing ticket she said I have added meal in your...
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A
achalg
from Bhopal, Madhya Pradesh
Jun 9, 2023
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Order refund

Website:pvr cinemas

So, i ordered 2 nachos and 3 coke, and the order total was 1620, but the transaction got cancelled by them, and i havent gotten a refund from 5 days...
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A
Ajay_SVC
Jun 7, 2023
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Under billing of FnB items

Address:Saket New Delhi

I went to watch a movie at Anupam PVR in Saket, New Delhi on 7th June 2023. I purchased a tub of Pop corn with https://www.consumercomplaints.in/new_complaint#a regular Pepsi and paid Rs. 840/- for the same. The girl at the counter told me that I will receive the bill on my phone. After coming home I opened the link to check my invoice and found that the Bill was for items different from my order and of a much lesser amount Rs. 295/- only....
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Address:Vegas Mall Dwarka

I visited PVR Cinemas Vegas Mall Dwarka for an evening show on 04/06/2023, When I went to the counter to buy a meal (Popcorn+coke), the cashier fraudulently added 3 microwaveable popcorn for no reason and when I politely tried to tell her to remove it from my order she was extremely rude and started telling me that PVR mandated it. Moreover, I did not receive a printed bill with my order and neither my number was taken (usually I receive...
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On june 3 I booked ticket for spider man across the spider verse 211*2= 411 my money got deducted but ticket not booked pls resolve fast...
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