PVR Cinemas Complaints & Reviews

There is very high and the unfair price of the snacks available in the theater premises of the pvr cinemas. The popcorn, cold drink rates are very high and unfair. No doubt the price of the tickets of the movie are reduce by the goverment but they are looting the consumer by selling them costlier snacks in their premises. So please check out about the problem.
Do not wait for people reaction n request you to work on reducing the prizes...

Hi,

We went to pvr velachery on 29th sept 2017 3:30 pm show (Movi: spider). We went with 3 kids in the age of 1.5yrs, 3.5 yrs and 4.5 yrs. So we took, water bottle and some baby food. Even after we informed its contain only baby food, without some sense they ask us to open the box and show. Yes, we did too.
But still they argue with us to not take it and only biscuits only will be allowed inside. If only biscuits are...

Due to imergency i am unable to watch judwa 2 movie today show at 3.10 pm. So kindly refund my amount... Suddenly i have to go lucknow for some important work.. So i am not able to reach at movie place. So i request u for refunding my movie ticket amount.. Thanku hope u will understand... This is genuine reason sir.. I am not there today so please accept my request. Nothing more to say just want toh say that i am unable to watch this movie...

Hi team,

I am deeply pained by the preposterous activities of your movie hall cleaning staff who hardly have any care for the patronage and resorted to the acts of treachery and theft. These are not baseless claims and you should also appreciate it once you go through the case facts as mentioned below:

Movie: newton, time: 8:30pm, audi: 4
Just at the ending of the movie, as we were leaving premises, i...

Dear team,

I along with my family and friends have been regularly visiting pvr cinemas at different locations like raipur, indore, but recently i have shifted to ujjain and have faced numerous service related issues at ujjain pvr, treasure mall.

I have seen good services at other areas and hence very much disappointed by the services here: like
1. The movie never starts on time maximum 20 mins delay is...

Never order popcorn online. Customers normally dont pay much attention that the only popcorn available through their app is salted and buy it along with tickets.

There is no option to change to caramel or cheese or even mixed if you bought online (Even if you are ready to pay extra) the people on counter are so arrogant and looking at you like enemies when you bought online. (The way they look at you is go get *ed up. Who asked...

It's been an annoying experience over several months. The problem with pvr's online payment gateway. Lat friday i was booking online again, and the money was debited without tickets being booked. Calling the customer care, they mentioned the issue is with network, but totally not willing to undetsand it's their gateway. I tried booking online today also. I have been debited twice, without any tickets being booked again. It's horrendous online...

Transaction ref no. :[protected] and[protected]/ sep/2017).

I refer to my debit card transaction processed at citi mall pvr andheri west dated 5th sepentember 2017. I ordered for 3 coffee and 2 iced teas total amount rs. 1000 (Inr one thousand only). The card was once swiped by no printed receipt was issued by pos machince, hence the counter boy swiped the card again and this time receipt was pritned. However i got message...

Hi. This is about my experience with pvr cinemas in dehra dun. I am a regular visitor at pvr but last three times i face the same problem in different audi's they just switch off the ac after half an hour making breathing impossible. Just imagine so many people sitting together without ac its almost suffocating. Every time i had to request to the manager to switch it on. They should maintain the temprature, always the answer is somebody must...

Greetings,
I am writing this to put a light on an incident that took place at pvr avani mall, howrah, west bengal. Dated 10/09/2017 when i approached at the counter for tickets for 11:50 am show i was asked to take combo of rs 100 along with each ticket. When i refused for the combos the counter lady said that it is mandatory to take these combos before 12 pm. I immediately called the customer care service of pvr cinemas where the...

As i live in kolhapur pvr has provided a great service to us from time to time but all english movies that are running have more hindi shows rather than english shows. Especially horror movies which are more enjoyed in english dont have english shows at convenient timings.

As a horror franchise fan abd from all english movie audiences i ask you to please keep more number of english shows rather than hindi..

All...

Hi,

I bought the 3 tickets and i paid 480 rupees by card but the amount of the tickets was 150 per ticket total rupees 450 and also give me the 2 packets of anardhana. If i paid by card why i gave 30 rupees extra. That's not good and also i will register complaint in consumer court and they also charging extra to all the people who were came to watch movie. Receptionists are also misbehaving with the customers. Is that ur...

Dear sir,

I have booked 2tickets for today's show of movie at pvr cinema, eternity mall thane but as received call from them, that which tickets i have booked that cancelled because technical issue.

I have booked tickets in 200 and rec'd cash back of rs. 100 from paytm also means purchased tickets in just 102 after cancellation they are saying buy tickets in (170 x 2 =340) each and they will allowed me to seat...

I have gone to watch a movie anabelle in inorbit mall pune for night 11.00 p. M show. There was some group o[censored]nsocialised people in the crowd, they keep on shouting and continuously passing on vulgar comments. It was not at all exceptable. I inform about the same to the management but they r bussy in eating there food and i also told them that many o[censored]s come with our family to enjoy the movie. It was totaly a waste of time and money. It...

I swiped my pvr card for rs.500 yesterday for a show tomorrow at 2:45pm but the staff got issues while swiping the card and he gave a ticket of 21st rather than the next day i. E. 22nd august which we understood later while we got seated and people started coming and we were asked to leave as it was a ticket for 21st and we too didn't know about it although i asked for a ticket for 22nd. When i had a conversation with the staffs they completely...

Pvr cinemas pallavaram is blocking internaly all 10 rupees tickets (Which recently got slightly increased around 11 after gst) and not allowing any customers to book tickets online / through counter..in websites tickets shows full hence booked 120 rupees and watched the same show. Surprised by seeing all the 10rupees tickets where empty and it's very evident that pvr is doing to increase their business by cheating the law....

Hi this is subramani kishore. I had booked 4 tickets today in the www.pvrcinemas.com. in this website i had booked to a movie neyney raju neyney manthri at the 1.35pm show time. But when the time of booking they had taken money from my credit card. But i didnt recive any tickets from them. What i have to do now show is going to start. Now how i have to cancel the tickets. How can i get refunded. So, please give some solution.
For this...

In the last two movies that I saw in PVR (Citi Mall, Andheri and Oberoi, Goregoan) started 30 mins late and intervals were around 15 mins. When I am paying Rs. 350 + online booking charges why do I have to wait for movie to start 30 minutes late and filled with ads which are irrelevant and annoying. Move (Toilet) which was suppose to start at 3:30 PM starts at 4:02 PM and ends at 6:50 PM (which includes interval) - This was 2:35 minutes movie...

This is my humble request as i paid rs1254 a huge amount for booking a wrong show. I booked ticket in pvr market city bengalore for 10:45 show on friday 10:45 am. Order number bmcg[protected]. It is my mistake as i did not noticed to booking date. We can't go to this show and i booked another show on saturday 10:45 am. Could you please look this case and cancel the booking. My contact number is [protected]....

I have booked one ticket for toilet ek prem katha. I wanted that ticket for saturday but by mistake it got booked for friday. I called customer care regarding this issue, they said its not possible. So it would be better if you could provide ticket rescheduling facility . I just wanted rescheduling. I dont want refund. It will not be a loss also for you...