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PVR Cinemas Complaints & Reviews

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Last updated May 16, 2024
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PVR Cinemas reviews & complaints page 97

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S
Sreevidhyamahadevan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket cancellation

Address:600077
Website:Pvrcinemas.com

Respected sir,
I have booked 4 tickets for vanamagan 18.45 show in pvr cinemas ampa skywalk on june 23-6-17. I request you to cancel those ticket and refund the money to my account. I have tried a lot to cancel the tickets through pvr cinemas.com but i couldn't able to cancel the tickets. I paid 618 rupees for 4 tickets seat no 19, 20, 21, 22.
I kindly request you to refund the money.
Thanking you...
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Gics Ludhiana
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie ticket related booking id-chde0006183751, paytm booking id: 3390930252

Address:Ludhiana, Punjab, 141001
Website:WWW.GICSINDIA.COM

Dear sir,

I have booked 1tickets for today's show of movie (Bank chor at 6.00 pm) at pvr cinema, eternity mall thane but as received call from them, that which tickets i have booked that cancelled because technical issue.

I have booked tickets in 253 and rec'd cash back of rs. 100 from paytm also means purchased tickets in just 153 after cancellation they are saying buy tickets in (253) each and they will allowed...
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DASANGAM chandrakanth
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie cancelled

Address:Krishna, Andhra Pradesh, 520003
Website:Pvrcinemas

Sir my name d chandra kanth email:[protected]@gmail.com phone num: [protected]... Dear customer, your ticket has been generated and sent to your email id for aarudugula bullet on sat, 10 jun, 2017 10:50 hrs, at pvr ripples vijaywada (Audi 02), 1 seat (S): normal-n10. Total amount-rs 153.75, order id: ripp[protected]. Use kiosk pick up code: whbp4nn to collect your tickets. Now pay using paytm wallet for food and beverage during your movie...
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P
pramani
from Sonipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund - no response from pvr

We went to a movie @ pvr last saturday in elements mall, bangalore. Before the movie completed there was some disturbance. Everyone from all theaters were asked to leave. No security guards or pvr employees were to be found. Word was passed around between audience to leave! I came back and wrote to pvr regarding a) how they handled the mini crisis and b) how to apply for a refund. They didn't bother to respond....
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S
SACHIN KAPOOR1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kindly note your reference number CAS-194551-V5C8R4 for the complaint lodged on 17/03/2017 19:49.

Address:New Delhi, Delhi, 110001

I wrote the following complaint to pvr.

Dear pvr team,
This is drawn for your kind attention and disciplinary action to be taken against the security personnel deputed at the security gate for the alleged misbehavior and using filthy language.

1. That i along with my female friend booked the tickets for the show of jolly llb2​ at pvr rivoli friday,
17th feb.2017 against the seat no.1 and 2 in...
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D
Dhatrika venkat sai
from Hyderabad, Telangana
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Popcorn price too high at the PVR cinemas

Address:Hyderabad, Andhra Pradesh

Two days back i went to watch a movie at PVR Hyderabad and there cheese popcorn small cost was 240/-.
this is absolutely a biggest scam going on at the theaters.
I wonder people still go for it every time and this is making the PVR kind of movies very easy to carry on with their prices infact they can even increase prices if they want.
Please take action on this considering a common man's earning....
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B
bsrathore1986
from Mumbai, Maharashtra
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Unnecessary high prices for food items and outside eatables not allowed

Address:Thane, Maharashtra, 401105

Saw movie today at Mira Road Cinemax. Was carrying chips packet and cold drink bottle with us for my daughter. The security asked us to leave these items with them only. In theatre, during the break, we had to buy the expensive Popcorn available in the theatre as our food items were taken by security. The cost of movie ticket was Rs.190 per person and the Popcorn cost was Rs.240 (which should not cost more than 40-50 Rs. outside).
This...
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A
Abhishek Purohit 9162
from Bilhaur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction ID 707415546475 15/03/2017 Rs 360/-

Address:New Delhi, Delhi, 201010
Website:www.pvrcinemas.com

Dear Sir,

On 15th Mar 2017 i was trying to book a ticket with PVR Ltd with Axis Bank Credit card transaction ID is[protected] of Rs. 360/- same time Amount of Rs.360/- deducted and Ticket was not booked same time i got 120 Rs. cash back.

Please help me to resolve this issue and return back my Payment for same issue

My Mail ID & mobile number is as follows : -

[protected]@gmail.combr...
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D
dmehra06
from Pathankot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forcing food combo with ticket

Address:Mohali, Punjab, 140307
Website:pvrcinemas

Pvr mohali date 24 may 2017 planned to watch movie half girlfriend the staff was too busy on personal phone... When asked for ticket... They said it is compulsory to take combo... New self imposed rule... Pathetic behaviour by staff... Will never watch movie at pvr mohali... North country mall... Services are far better at pvr elante mall... Chandigarh......
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M
Madhumita Nag
from Bahula, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Show cancelled

Address:Kolkata, West Bengal

Booked a show for posto at pvr diamond plaza.. At 6.50 on 22.05.17...
After waiting for 1 hr... The show was cancelled... Totally non cooperative staff.
We had 3 tickets the counterpart of one ticket was misplaced after total 1 and a half hr wait
Though i had the counterpart of payment through debit card.. They refused to refund 120 rs... And the staff was terribly rude...
This was unexpected and moreover we heard...
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Dr. Nilesh Thakor
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not playing the show at predetermined time

Address:Gandhinagar, Gujarat, 382011
Website:www.pvrcinemas.com

My self Dr. Nilesh residing in Randheja Area of Gandhinagar, today on date 18/05/2017 Alien movie which has show time 8:10 pm, when I reached for movie at 8 o'clock, the person on ticket window refused to give tickets, He told movie would play if 10 person would come for the movie. I saw at ticket window, we were four people at ticket window. I have travelled 20 km for the movie and I had very bad experience at PVR, Cinemax Suman tower, sector-11,...
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Suhas Upase
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My booked seat is not regular working

Address:Latur, Maharashtra, 413512

Sir i booked 3tickets of bhahubali show on date 16.5.17 of 7.30show of seatno. S l 17, 18, 19. But from these 3 seats 18 no. Seat is not working regular due to that reason i can't enjoying film so i want ur work imediate or compansation my [protected]
Suhas upase
Sir from ur point of view it is short problem, but i was not fell comfortable during complete movie even i have paid same amount as other viewers.
I have rights...
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C
Chandrashekar Ganesan
from Bengaluru, Karnataka
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Himalaya water bottle - 500ml

Address:560077

PVR CINEMAS even TODAY sells 500ml (Himalayan Brand) for Rs.50/-
[protected][protected][protected][protected][protected][protected]
HINDU Bureau, New Delhi, May 25 2016

The Monopolies and Restrictive Trade Practices Commission (MRTPC) has pulled up mineral water company, Himalayan Packaged Mineral Water, and PVR Cinemas for indulging in restrictive trade practices...
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Shreyasi_Chanda
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request to refund my amount

Address:700059
Website:www.pvrcinemas.com

I tried to book 3 movie tickets on 11th may through my icici debit card but received a system. So i tried to make the payment again and received the same error. Later i realised that the booking amount (Rs 149) has been deducted twice. So the total amount deducted was rs 298. After few minutes, when i checked my statement, i saw that rs 149 got credited to my account though rs 298 was deducted.
Please refund the rest of the amount...
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Raghav100498
from Mohali, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food complaint

Address:Chandigarh, Haryana

Yesterday i went to watch bahubali with my family in dt cinemas chandigarh. I booked my tickets online along with the food voucher. When i went to redeem my voucher in interval i was told that the food would reach my seat.1 hour went by and no one came. I again went to the counter and i was told same thing and whole episode continued.in end i again went to counter when 15 min we're left for the movie to be over and told them not to deliver...
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ravi.lnt
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cannot provide food while forcing customers not to eat outside food

Address:Thane, Maharashtra, 421204

I visited PVR in Xperia Mall, palava city this Saturday to watch Bahubali, 9:00PM show. They do not allow you to carry outside food or snacks. During interval around 10:50PM my 5 year old son asked for something to eat, I went out to get something. I was hoping to get his favorite burger from the food court outside the theatre but the security did not allow me to go out. So I ordered a hot dog from the PVR counter but they didn't give me...
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pranshu777
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product ad

Address:411028
Website:www.pvrcinemas.com

Phoenix Market City Pune with booking ID WBDWFWX and combo order number 5352278. I was told on the bill and advertising that I would be getting a 600ml coke but what I received at the cinmas was just a glass of 250-300ml. Please email me if you need the pictures. Very unhappy with the way you guys advertise something and then give something else actually when you see your order. Another better gesture would be to deliver the food combos directly...
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Jitu221984
from Sambalpur, Odisha
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Show got cancelled but didn't get refund

Address:New Delhi, Delhi, 110018
Website:Pvrcinemas.com

Hi,

I have booked the 2 tickets for Bahubali 2 @ 2:40 show on 7th May 2017 for PVR cinemas at Mall of India, Noida however that show has been cancelled by PVR and I haven't got any prior notification of the same. So when I reached there people at PVR told me that the show will not be played and you will get ur refund.
Now Its almost 6 days and i haven't got my refund. Today, When i called to PVR customer support, they...
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Umang Khemasra
from Mundi, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pvr cinema, ratlam (Gaytri cinemas)

Address:Ratlam, Madhya Pradesh, 457001

PVR CINEMAS are famous for its thrilling movie experience. And i was very satisfied with them before my experience in Ratlam (Gaytri Cinemas). It was worse experience ever. Very bad management of staff. They cut off power of Air conditioners after Interval. It was very suffocated in theatre.

I sincerely want to inform The PVR CINEMAS to take action on them.
Hope for a positive CHANGE....
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Nagesh Katke, architect
from Mumbai, Maharashtra
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Snacks is very expensive and outside snacks is not allowed.

Address:Mumbai City, Maharashtra, 400 022

Hi, This is Nagesh Katke. My contact no is[protected], Email id: [protected]@gmail.com
I was Purchase 2 popcorn and 1 sandwich from PVR sion on 09.05.2017. Bill Scan copy attached.
cost of 1 large popcorn --230/-
cost of one sandwich -- 140/-
they have monopoly of not carry outside snacks item.Rates they are charging for food item are very high.
Please take some action so that they will not charge so...
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