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PVR Cinemas Complaints & Reviews

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Last updated May 3, 2024
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PVR Cinemas reviews & complaints page 98

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P
prasadbhusari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PVR staff kept switching AC off

Address:Pune, Maharashtra, 411006
Website:www.pvrcinemas.com

It was a real pathetic experience at PVR cinemas Nitesh Hub Pune. The PVR staff kept switching OFF the AC, it was unreasonably HOT inside causing breathing issues. Everytime I complained the staff switched the AC On for few minutes and again switched it Off in a short duration. This not only caused mental agony, it just spoiled the experience of watching the biggest blockbuster- Bahubali-2. In addition to this due to the unacceptable rise...
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Sanjay#
from Bengaluru, Karnataka
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About ticket cost and Ac

Address:560092

I am from Bangalore our state CM has sent a notice that all multiplex screen should sell there tickets for 200 but Wat u all are doing not even one pvr has a ticket of 200 all are nearly 300 we need u to follow the rules made my government

Secondly we have a PVR in MSR ELEMENTS MALL there was a issues that u will not provide AC for Kannada films Wat the hell is this guys u are allowed to introduce ur screen in KARNATAKA and...
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ypsonaje1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food served

Address:Nashik, Maharashtra, 422007

PVR Cinemax at CIty centre mall, Nashik.
We ordered chicken burger n veg burger but the quality was so poor even you cant byte. Food served there is too costly and no quality at all.
It may harm anyone or can have food poison as it's neither fresh nor eatable.
After paying so much amount people are getting worst food.
Staff is also arrogant. Its pathetic....
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T
tejas wadhawan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund and no feedback

Address:New Delhi, Delhi, 110057
Website:www.pvrcinemas.com/nowshowing/Delhi-NCR

I booked three tickets for a early morning show for 29th april through pvr app the show was to be shown in pvr rivoli in connaught place. Coming to the point money was deducted from my bank account but after a min i got a message that booking tickets failed i have that message in my iphone., may i know when i could get the refund of the amount rs. 1046 got deducted on friday 28 april 2017 and since i am trying teaching them but they have...
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Vjmatlani
from Khopoli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service & third class staff @ pvr rejimental plaza nashik

Address:Nashik, Maharashtra, 422011
Website:PVR CINEMAS

We on 1st of may had been to watch Bahabuli movie @ 3.40 pm show at PVR cinema Regimental plaza nashik with family, there we had faced the pathetic service level and the 3rd class behavior of the staff with the ladies of my family at the food counter. I had created lot of issue there and brought the complete incident to the notice of the center manager mr chavan, he had gone through the complete CCTV footage and found that the concern raised...
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KIRAN TAMBE
from Mumbai, Maharashtra
Apr 4, 2024
This thread was updated on Apr 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No option to cancel booked ticket in PVR Official App and no response from Customer care

Address:Thane, Maharashtra, 400612
Website:www.pvrcinemas.com

Dear Sir,

Throught your official PVR app I booked ticket of bahubali 2 and selected location PVR Cinemas at Xrbia Mall - Dombivli, I dont know how after payment i have got Sms stating that Ticket Has been booked successfully but the location changed and location is Cinemax Mira Road, I checked option to cancel booked ticket but it is not available on Your Official App then I tried to contact customer care number i.e.: [protected],...
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J
jayanthankasi
from Madhipura, Bihar
Jun 2, 2022
This thread was updated on Jun 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked but amount debited from my account

Address:Bokaro, Jharkhand
Website:PVR cinemas

I try to book the ticket for bahuballi 2 in pvr cinemas mobile app on 27th april, while doing the booking the amount is deducted but ticket not confirmed, and again tried and happen same thing. So i lost 273*2=546 rs. Then i compliant to customer service also and they said the amount will get credit within 48 hrs but still not credicted after 3 days....
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Gyan Srivastava
from Shahganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mismanagement

Address:226016

Dear sir, I Gyan Prakash Srivastava had booked ticket in PVR phoenix at Lucknow.. Movie name was Bahubali, show time.. 4.55 ..on dated.. 29.4.2017 ..seat no. N-5 . Actually the problem was what seat I booked that was broken. I informed the management. But till show end I was sited on broken seat. So careless stoff was over there. Kindly do needfull. Yours. Gyan Prakash srivastava ....
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Nabajyoti Hazarika
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad transaction

Address:781019
Website:pvrcinemas.com

Hi,

I booked three tickets for Bahuballi 2 through PVR website online. They deducted 746.52 rupees from my credit card but i didn't receive any confirmation mail regarding booking of my tickets. Later I received a mail regarding bad transaction from [protected]@pvrcinemas.com stating that a bad transaction occured in my account. So If my tickets are not booked, I want the money to be refunded ASAP.
Transaction ref number:...
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David Boon
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket reservation cancelled without reason

Address:Bangalore, Karnataka, 560095

Even though we had reached 1.30 hour before the show time to collect the tickets.. We were said the booking is cancelled without any proper reason and prior notification. I even have video proof to show pvr employees selling ticket in black to others..
Thanks for choosing pvr. Booking id: 7566000 no of tckt: 4. For baahuba-hi on thu, 27 apr, 2017 10:00pm at koramangla (Audi 9). Please collect tkts 45 mi...
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vk sagar
from Hyderabad, Telangana
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Fraud done in giving tickets

Address:Hyderabad, Andhra Pradesh, 500049
Website:PVR

Since 3 days, I am searching to purchase tickets for Bahubali 2 movie in PVR, SUJANA FORUM MALL.
When I enquired about tickets. Management had informed me about giving tickets directly at FORUM MALL at 10 a.m on[protected].
I went to Theatre stood in row and after giving approximately 1000 tickets Theatre people told tickets for 27, 28 have got finished.
Moive is playing in 8 screens with approximate 300 seating capacity...
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sarang dalal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to use pvr valid m-coupon code

Address:Pune, Maharashtra, 411017
Website:www.pvrcinemas.com

Dear team,

I have pvr m-coupens with me and when i tried to book pvr cinema for date 29 april 17 - saturday show @ pvr pimpri pune location and tried to apply one of my m-coupen code which i have then system shows message like "this code has been expired" even though the code is in valid date period.

Second thing is that, when i tried to apply on day - before (I. E. Friday) for same pune location booking same...
+1 photos
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Meghana Kiran
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baahubali 2 - bulk booking

Address:Hyderabad, Andhra Pradesh, 500081
Website:pvrcinemas.com

I sent an email to '[protected]@pvrcinemas.com' and '[protected]@pvrcinemas.com'' on 28th March 2017 requesting for bulk booking for Baahubai 2 on April 28th 2017 for PVR, Inorbit Mall, Hitech City- Hyderabad. I received a reply from Mr. Jagath Ravikumar on 5th April 2017 with the quotation and the last sentence of the email clearly states " The commercials given above are tentative for now as the final schedules will be made as per your confirmation"....
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Akashdrive
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked movie ticket online yesterday and now show do not seen online

Address:382480
Website:www.pvrcinemas.com

Hello there,
I have booked 2 tickets of bahubali 2 for 28 april at 7.00 am pvr arved transcube, ahmedabad theater from book my show. But today i dont see this time of show on same site bookmyshow.com. I am confused about if show is canceled or what.
While i am going to call customer suppoert or other telephonic number, no one response.

Response not get from any pvr contact number. Either is delhi or mumbai number....
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K
Kalyan Krishnan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket sms not came but money got deducted

Address:600042
Website:PVR

My money was withdrawn but i didn't get ticket mail or message

After that i got this mail from my bank can u plz hlp me

Dear kommuru krishnakumar,

There was a successful authentication attempt with your federal bank card 4504 xxxx xxxx 0685 for verified by visa on pvr limited

If you have any questions, please call us at[protected]/[protected]Toll free from india) or[protected]...
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prabhat khanna
from Tulsipur, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3d glasses not available for kids

Address:Dehradun, Uttarakhand, 248001
Website:customer complaints

Dear Team, I really love the charisma of pvr cinemas but I was really disappointed when my experience of watching baby boss with my kid was ruined at pvr dehradun. The ticket you charge is 275 rupees per person but the 3d glasses are not available for kids. So pls provide 3d glasses for kids as you charge them in ticket. The quality of normal 3d glasses is also bad..pls help in this asap..
Prabhat khanna [protected]...
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Suchisuvra Biswas
from Thakurdwara, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding baggage counter

Address:700055
Website:www.pvrcinemas.com

I have been visiting PVR Diamond Plaza for years. For few days the authority here is denying tickets to people who are carrying bags. Is this the way you deal with customers? We cannot enjoy a movie just because of a bag. Isn't it too weird? Please take a step against PVR Diamond Plaza or else should we go to the consumer forum? I am missing all the movies please take steps....
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H
Hims1234
from Nangal, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets

Address:Jalandhar, Punjab, 144003
Website:Www.pvrcinemas.com

My name is Himanshu and I live in Jalandhar. I want to file a complaint against PVR Cinemas. Today I visited MBD Mall in Jalandhar City to watch a movie in PVR Cinemas. The price of the ticket was 190 rupees but when I asked for the ticket they told that the prices rupees 290 which included 190 rupees for the ticket and hundred rupees for popcorn and cold drink. When I told them that I do not want to purchase the popcorn and cold drink and...
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Siddhartha Gupta
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sharing of my contact details by PVR staff with strangers

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had booked a ticket for a late night show at PVR Logix (Noida). A few hours before the show, I received 5 calls from a stranger who claimed that he got my number from PVR staff at the cinema counter, and that he wanted to exchange one of his seats for mine.

How and why did the staff share my contact details with a complete stranger? Are they authorised to do so?

If suppose it were the contact details of some...
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padmasun31
from Mangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security insensitivity and lack of knowledge/ discrimination

Address:560003

This happen on the8th April 2017 at the PVR cinemas, Orion Mall, Bangalore.
My son is 9 years old and a US Citizen. We have recently moved back to Bangalore for our kids to learn about our country and the great culture we believed for so many years we lived abroad. Today was a shame to what my belief. My son who is 9 has severe food allergies to peanuts, treenuts and sesame. I had food for him that always carry with me where ever we...
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