[Resolved] PVR Cinemas — excessive payment for cinema ticket

Rauna

from New Delhi, Delhi

Address:

H-2 Yamuna, Ignou Campus, Maidan Garhi, New Delhi, Delhi, 110068

Purchased two tickets for badla in pvr anupam, show 5.30 pm, 16.3.19 from ticket window directly from my credit card. The ticket price showing in the receipt is rs. 356.70 including gst. But i had to pay rs. 616.00. I didnot ask for any add on but the ticket counter boy insisted that voucher is tagged with ticket but he didnot say that for this 257.98 is to be paid.
This pertains to unethical & unhealthy trade practice.
Requested to look into the matter and return my money i. E rs. 257.98 at the earliest.
Prof. Satyakam
Professor & director ignou.

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Apr 23, 2019

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

PVR Cinemas Customer Care's response Dear Rauna,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR