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[Resolved]  PVR Cinemas — extra charging by pvr cinema bokaro

Address:827004

For morning show [protected]@bokaro mall is charging extra money on the name of tickets plus combo if we dont want to take the combo then their answers is in negative that they doesnt give the tickets also which is really wrong.

We should protest against this.

They have made the combo compulsory with the tickets and there are no tickets without combo.

Details of morning show 9:30 thursday 01.03.2018 padman
Rate of real tickets is 118 ; 150
Charges at the counter is 190 ; 230 (Including combo compulsory)

#jagograhakjago
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Apr 3, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2018
PVR Cinemas Customer Care's response Dear MissSen98,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Mar 01, 2018
Updated by MissSen98 As per your request below are my contact details.

Mail:[protected]@gmail.com

Mob. No. [protected]

Thanks
Nitu Sen
Verified Support
Mar 03, 2018
PVR Cinemas Customer Care's response Dear MissSen98,

Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR
Complaint comments 
1 Comment

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Comments

I have booked tickets and amount collected but it showed "oops tickets were cancelled", and when can it get my amount refunded and my friends also tried but it showed the same, and we booked for five times but it showed the same i.e cancelled and amount of 2500 debited in our accounts but no tickets were booked
Reply
PVR Cinemas Customer Care's response, Mar 1, 2018
Verified Support
Dear Manoj Kumar Parike,

We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR

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