[Resolved] PVR Cinemas — Movie ticket related booking id-chde[protected], paytm booking id: [protected] | |||||
Dear sir, I have booked 1tickets for today's show of movie (Bank chor at 6.00 pm) at pvr cinema, eternity mall thane but as received call from them, that which tickets i have booked that cancelled because technical issue. I have booked tickets in 253 and rec'd cash back of rs. 100 from paytm also means purchased tickets in just 153 after cancellation they are saying buy tickets in (253) each and they will allowed me to seat on red lounge. As they promised will get refund but i have gifted these tickets to my brother and this happened with me how insulting is this. Sir, please note that, i am regular customer if technical errors creates they should take care of customers first, but this time they have disappointed me. Kindly look into the matter. Thanks Bikram bedi [protected] Was this information helpful? | |||||
Jul 17, 2017 Complaint marked as Resolved PVR Cinemas customer support has been notified about the posted complaint. Verified Support Jun 16, 2017 PVR Cinemas Customer Care's response Dear Bikram, Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you. Regards, Team PVR | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
33%
Complaints
2433
Pending
0
Resolved
789
View all PVR Cinemas contact information
booked online through pvrcinemas
seats-prime-Q11
i cannot go to the movie as my grandma is ill,
she is being admitted in the hospital,
hope u ppl can understand,
pls do cancel my ticket as early as possible as i have booked the ticket for tomm morning show 10:00 am
We request you to please share your contact number and email ID on [email protected] for further assistance.
Regards,
Team PVR