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[Resolved]  PVR Cinemas — Regarding drinking water

Address:208011
Website:www.pvrcinemas.com

Dear sir,
This is to bring to your kind attention that pvr kanpur south x mall is not providing free drinking water to us and they are saying that washroom is under construction. As per the guidelines of supreme court in the case of rupadi multiplex vs tncdrc it was held that-if for any reason, water supply is not available on a particular day, alternative arrangements for supply of free pure and portable drinking water to cinema-goers need to be made available by the owners of the cinema hall, " it said and if cinemahall is not complying then will be fined with rs.11000. I hope pvr will look into this matter as soon as possible to stop me from filling legal complaint as the are selling water at higher price than mrp which is restricted by the recent supreme court guidelines.
My seat no.- p14, 15, movie - shivaay (Time - 2:25 pm 4th nov2016)
Thank you,
Shubham sachan
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Dec 5, 2016
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Nov 04, 2016
Suvarna Bagne's response Sir we are not possible to watch this movie because my journey time and movie time is same...so sir please cancel my ticket as early as possible ...i humble request u sir pls cancle my ticket as early as possible
Verified Support
Nov 04, 2016
PVR Cinemas Customer Care's response Dear Shubham Sachan,

We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
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[protected]
[protected]@gmail.com

Sry sir we r not able to watch this movie sry pls my ticket wl cancell as early as possible...because my journy time and movie time is same so please sir cancle my ticket

Reply
PVR Cinemas Customer Care's response, Nov 4, 2016
Verified Support
Dear Suvarna Bagne,

Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR
Date 10/11/2016 time was 11:01pm i m show was shivaay last show 11:20pm onwards i booked tickets from counter and make a payment through credit but is seems a wrong used and deduct my payment twice last card number is 7638
Reply
PVR Cinemas Customer Care's response, Nov 21, 2016
Verified Support
Dear sidmishra69,

We request you to please share your Mobile Number & Email ID on [email protected] for further assistance.

Regards,
Team PVR

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