[Resolved] PVR Cinemas — transaction was completed but tickets were not booked

Nachiketh Prashanth

from Hubli, Karnataka

Address:

560094

I tried to book tickets for the movie badla i selected 3 seats from your app and went towards the payment. I selected payment by paytm. After finishing the transaction the app showed that tickets were not booked. The cos of the booking was 920.28
Again i went back and booked tickets this time different seats in different row. This time it was 1004rs so now i didn't receive my 920.28rs back when i checked my paytm upi account it said money was already transferred. Please send my money back. My name is nachiketh and my phone number is [protected] and upi i'd is [protected]@paytm please send it back and i live in bangalore and i tried to book tickets in orion mall i'll also upload the paytm receipt

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Mar 13, 2019

Complaint marked as Resolved

They sent back my money

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

PVR Cinemas Customer Care's response Dear Nachiketh Prashanth,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR