[Resolved]  Quikr — account still not active

Address:

560094

\Hi Team,

Such a disappointing and Un professional team work, I am penalized opting your service . Initially I was been prod wrong that M not co operating I still stand on the same ground level where M not getting any help for the service that I have paid instead I have waited for more than 48 hrs and have been made to run from Post to pillar .

Nazima Ji, I was happy that some one who is very professional and prompt in solving issue, but to my notice you are ignoring my calls . Is this what a customer service that you provide .

Mr Gor, Please understand M an employee I am also accountable and questioned for many things why should we go through such painful process . If you cant help tell us very clearly will find an alternate why making everyone life miserable .

Momeen

From: [protected]@gyansolutions.in
Sent: Tuesday, December 04, 2018 4:23 PM
To: 'nazima.[protected]@quikr.com'
Subject: RE: No matching profiles found

Hi Nazima,

It’s a Humble request, please get my work done at earliest, you really don’t what I am going through please understand I work for an organization and Even I am questionable .

Please understand my situation . don’t make me feel helpless.

Regards,
Momeen

From: [protected]@gyansolutions.in
Sent: Tuesday, December 04, 2018 2:34 PM
To: 'nazima.[protected]@quikr.com'
Subject: No matching profiles found

Hi Nazima,

As you said may be there is a bug due to which m unable to get the required posting, please look into this.

Regards,
Momeen

[protected][protected]-------
Mr Dhaval,

I would appreciate if some one else handle this case, Because I don’t want to have conversation with some on who is rude and who doesn’t have brain .

Please look in to these things .

• I talk to Divya on Thursday and get an approval from team by Friday and we make an online transfer .
• I get a call for so called Manager stating that I will go ahead activate your account by EOD .
• Saturday morning I get a call from Divya to update details and she assured me that I will be working as a backend support and will filter the resume and will forward to your registered Email address.
• Before leaving on Saturday I spoke to Divya and she assured me that things will be taken care and also assured her that Monday if I have enough candidates by 2nd half I can start interviewing .
• Monday M surprised to see that not even single mail is in my inbox, as you know Monday is always a crucial day for any business .
• I was also surprised to see that Miss Divya was chatting me on What’s up while activating my account which is very strange.
• I will Definity call if I have not received what I was promised, but don’t you think I should be given right time frame and assurance.
• I call Divya she doesn’t answer my call and Deepak says give me 10 minutes, I will make sure your account will be active and also he assured that I will get invoice within 10 min
• When I don’t get a response even after 1 hour don’t you think I must call, I have called more than 10 times M not a fool If I was given a right time frame I wouldn’t have bothered .
• Mr Daval, I understand that we all work for an E commerce company, if I was given a right TAT whey would I have even bothered .
• I have worked as an Spock in Escalation team an reputed firm we believe in what we talk and we assure the same to customers.

Daval, what annoys me is after I get a mail from you Deepak calls, I clearly said I don’t need to talk him, Then a guy not sure his name he says m calling from Service team and will activate your account and he was asking for OTP and was repeatedly asking what job profiles that M looking for, finally he confirmed that your account will get activated in shortly. Which didn’t happen .

After 1 hour Miss Monica calls and says she will activate her account and again she says she takes me through OTP activation process what Sykes me she wants to in details about the Job Description .
When everything is been sent to Divya and Deepak why do we get same question asked again and again, you tell me wont this Skye when some has waited for a long day and nothing is done and still going in circles .

The only best thing that happen throughout this conversation is Miss Nazima comes in to picture such a professional lady she in fact took matter and very convincing but I do not what went wrong.

I know it’s a very lengthy and bugging Email for someone who starts a day with such mail Imagine even m force to do the same .

Let’s try to help each other to build a strong team, I believe a strong relationship builds only on trust but here every thing went haywire.

@Deepak, Dare you blame others to overcome your mistakes. If you had done your job diligently why would I questioned your caliber or have such lengthy conversation, which m doing still, We have lot many things to be done than breaking our head with people who doesn’t have brains with what they talk . ( Please stop blaming on someone when your work is not done ) how can some one talk like this .

Have courage to Admit if you have done something wrong rather pulling other to steams. Take it as a strong feedback it will help you in your personal and professional role .

Mr Dhaval, I appreciate you taking time and helping me, folks should understand that with you knowing matter in detail you firstly apologized then you started assuring me which are one of the great qualities of Manager.
can I expect some one from your team can help me in this matter .

Regards,
Momeen

From: Deepak M
Sent: Monday, December 03, 2018 6:12 PM
To: [protected]@gyansolutions.in
Cc: dhaval.[protected]@quikr.com
Subject: Re: FW: Payment for your Quikr India Pvt Ltd order JOBNOVE1704

Dear Momeen Sir,

Since the pack was not activated, We just said you to wait for some time, In spite you kept on calling us for each 5 min, and after activating the pack tried reaching you there was no response from your end.

Yes, we have received your job description, still we wanted more info & hence we called you, you were not ready to share the details even OTP to login.

Please stop blaming on someone when your work is not done

Thanks & Regards
Deepak.M
Quikr Jobs - Bangalore Team

On Mon, Dec 3, 2018 at 6:01 PM wrote:
Hi Mr Dhaval,

Thanks for your concern, However the team failed to help me very very disappointed with service I have been running from post to pillar just to get my account activated and for the incoming resumes .

After you replied Your folks kept calling me repeatedly from several department asking me to explain the package that I have availed the service that m looking, asking for my OTP number and to my surprise they want to know what’s my requirement .

Must tell you there is lot of mis communication from team, we have paid for service and we don’t have an invoice which is not legible, in fact its blank when ask fro a copy m still blank.

I don’t to talk to Deepak, cox of his rude/ un professional behavior .

I am done with your services, My whole day went for the toss now I feel ashamed that why do we end up taking wrong decision blindly believing someone .

V V disappointing !!!

From: Dhaval Gor
Sent: Monday, December 03, 2018 4:22 PM
To: [protected]@gyansolutions.in; Deepak M
Subject: Re: FW: Payment for your Quikr India Pvt Ltd order JOBNOVE1704

Hi Momeen,

Apologies for the inconvenience caused to you. Will be resolving this as soon as possible.

@Deepak M, resovle this and let me know once done.

On Mon, Dec 3, 2018 at 3:16 PM wrote:
Hi Dhaval,

Its very unfortunate that this is my conversation with you and I have share my bad experience .

Dhaval I am a new client for Quikr who subscribed for a package for job posting and was very much impressed by service, I was shocked to see that same team who was so helpful till the payments were collect and now they are not even responding to my calls and Emails and they are literally disconnect my call and fail to keep up the promises.

It’s not a matter for small or big subscription, I also work for a E commerce and I personally believe in trust factor. When some one does promise please let them adhere .

As per our conversation you assured that Monday will have resume dropping in my inbox its almost 1pm, you not answering my calls, The so called manger doesn’t have basic etiquettes to call when promised I have been calling today for more than 7 times and none of them are answering my calls . I have received a copy of Invoice which is not legible in spite of request the no response, Even m asnswerabel to my higher team cox we have paid for service which we have not received and the invoice is not legible .

Such a disappointing service that you provide being first day and M going through all this . I hope Dhaval you will look int this matter and please help the team to understand basic things to adhere .

Regards,
Momeen
[protected]
From: [protected]@gyansolutions.in
Sent: Monday, December 03, 2018 1:44 PM
To: 'Divya S'
Cc: 'Deepak M'
Subject: FW: Payment for your Quikr India Pvt Ltd order JOBNOVE1704

Hi Divya,

Such a shameless service that you provide, as per our conversation you assured that Monday will have resume dropping in my inbox its almost 1pm, you not answering my calls, The so called manger doesn’t have basic etiquettes to call when promised I have been calling today for more than 7 times and none of them are answering my calls .


I have received a copy of Invoice which is not legible in spite of request the no response

Such a disappointing service that you provide being first day and M going though all this . Is this how to provide service Shame on the service . How can some one disconnect the call when you are talking.

Atleast value your promise, call me back .

Regards,
Momeen

From: [protected]@gyansolutions.in
Sent: Saturday, December 01, 2018 1:17 PM
To: 'Divya S'
Subject: RE: Payment for your Quikr India Pvt Ltd order JOBNOVE1704

Hi Divya,

Thanks for your assistance, hoping that you will do the needful so that we can start getting resume .
• We prefer candidates from closer location in radius of 5 kms.
• Our pay scale is between 12 to 18 per month.
• We don’t provide transport or food .
• Shift timings 9 to 6pm for day shift/ /6to 9pm for Night shift ( 6 days a week .

For any clarification you can reach on the same number.

Regards,
Momeen


From: Divya S
Sent: Saturday, December 01, 2018 12:48 PM
To: [protected]@gyansolutions.in
Subject: Re: Payment for your Quikr India Pvt Ltd order JOBNOVE1704

Hi Sir,

Kindly give an approval ASAP.

Thanks & Regards
Divya S

On Sat, Dec 1, 2018 at 12:02 PM wrote:
Hi Divya,

Sorry for the delay I was help up in a meeting. Please find below details.

Thanks & Regards,

Syed Momeen
HR Manager.
Email :[protected]@gyansolutions.in
Web:www.gyansolutions.in
call : [protected], [protected]


From: Divya S
Sent: Saturday, December 01, 2018 11:25 AM
To: [protected]@gyansolutions.in
Subject: Re: Payment for your Quikr India Pvt Ltd order JOBNOVE1704


Hi Sir,
Thanks for the mail.
Could you please share me Primary email Id and the contact number and contact person name to be mentioned along with the designation

Thanks & Regards
Divya S

On Sat, Dec 1, 2018 at 11:23 AM wrote:
Hi Divya,

PFA GST Details, pan Card and JD, Let me know if you need any help .

Regards,
Momeen

From: Deepak M
Sent: Friday, November 30, 2018 5:44 PM
To: [protected]@gyansolutions.in
Cc: divya.[protected]@quikr.com
Subject: Re: Payment for your Quikr India Pvt Ltd order JOBNOVE1704

Thank you Sir,

Please share me the Docs for activation Sir,

Thanks & Regards
Deepak.M
Quikr Jobs - Bangalore Team

On Fri, Nov 30, 2018 at 5:39 PM wrote:
Hi Deepak,

Please find below transaction details, Please do the needful.

Error! Filename not specified.
Regards,
Momeen

From: Deepak M
Sent: Friday, November 30, 2018 5:12 PM
To: [protected]@gyansolutions.in
Cc: divya.[protected]@quikr.com
Subject: Re: Payment for your Quikr India Pvt Ltd order JOBNOVE1704

Sure Sir, please update me once its done so that i can process for the further activation

Share us the Docs

Address proof
PAN card


Thanks & Regards
Deepak.M
Quikr Jobs - Bangalore Team

On Fri, Nov 30, 2018 at 5:10 PM wrote:
Hi Team,

I have received the link will execute in some time.

Regards,
Momeen

From: premiumsales.[protected]@quikr.com

Please use the following link to process your order -
https://www.citruspay.com/invoice/9l2z7qrxa4/7lbyyj

Thanks,
Premium Sales Jobs
Quikr India Pvt Ltd

--
Thanks And Regards
Divya S
[protected]
Error! Filename not specified.

--
Thanks And Regards
Divya S
[protected]
Error! Filename not specified.

[protected] Forwarded message[protected]
From: Quikr Service
To:
Cc:
Bcc:
Date: Sat, 1 Dec 2018 14:20:32 +0530
Subject: Invoice

Invoice Attached

Hi Momeen,

Please find attached invoice for the transaction you have made for Pack on Sat Dec 01 14:20:31 IST 2018.

Regards,
Team Quikr

[protected] Forwarded message[protected]
From: Quikr
To:
Cc:
Bcc:
Date: Sat, 1 Dec 2018 14:20:24 +0530
Subject: Description of the Services you have opted from Quikr Jobs

India's No.1 Entry Level Hiring Partner

Dear Recruiter,
Greetings from QuikrJobs!

We take this opportunity to welcome you to a world of faster recruiting. We are thrilled to have you as one of our esteemed clients.

Here is a description of your details registered with us:

Client ID Client Name Master Email ID Master Phone Number
388883 EKYA TECHNOSOFT PRIVATE LIMITED [protected]@gyansolutions.in
[protected]

Here is a brief description of the services you have opted for:

Pack ID Amount Product details Validity (where applicable)
QKRALL571270Dat ₹ 1999/- Profile4Hire-50Profiles 15 Days

Please note that your pack would be activated post receipt of clearance of payment by us.

Important Notes:
• Terms and conditions apply
• For more information regarding your product, please refer your order form.
• The above client details will be used for all future reference and it will be unique for you. Please ensure that the details are correct and highlight to us in case of discrepancy.
• We request you to please provide us your correct KYC details for uninterrupted services. In case of any discrepancy services are liable to be terminated.
• We are happy to inform you that we will now be designating two representatives from our team to take care of your requirements on Sales and Service.
Please find contact information of your Sales and Service representatives here: Visit Recruiter Page

Feel free to reach out in case of any service enquiries and you may also reach us via our customer support helpline for any further assistance:

Phone:[protected]Monday-to -Saturday, 9:00 AM to 6:00 PM)
Email : [protected]@quikr.com

Thank you for enabling us to serve you better. We are excited to have you on-board!

Thank you,
Team QuikrJobs

Tell us what you think: [protected]@quikr.com

1000+ Cities | 70+ Categories | 1Cr+ Listings

You are receiving this mail from Quikr India Pvt Ltd.
For any assistance, visit our Help center or write to us at [protected]@quikr.com.

? www.quikr.com

[protected] Forwarded message[protected]
From: Divya S
To:, PLV JOBS
Cc: Deepak M
Bcc:
Date: Sat, 1 Dec 2018 11:42:30 +0530
Subject: Order form-EKYA TECHNOSOFT PRIVATE LIMITED

Dear Momeen Sir,

Please Confirm the Below details.

QUIKR JOBS ORDER FORM
Client Type New /Renewal New
Pack ID(If renewal) NA
Client Name (As per PAN) EKYA TECHNOSOFT PRIVATE LIMITED
Company Type Company
Company Name:- EKYA TECHNOSOFT PRIVATE LIMITED
Service Contact Person Divya S
PAN # AAECE2388L
GSTN if applicable 29AAECE2388L1Z4
User Mobile Number:- [protected]
Alternate Number If any NA
Primary Email ID [protected]@gyansolutions.in

User Address(As per Address Proof):- 558, H.I.G.HOUSE, RMV 2ND STAGE, SANJAYNAGAR, BANGALORE, Bengaluru (Bangalore) Urban,
City:- Bangalore
Pin code:- 560094
Alternate Address(If Address in Address Proof is different from Client address)
Address Proof Comapany GST and Company Pan card
Products Details Product Type Validity Count Region
Profile for hire- 50 Profiles 1 Month

Sold Pack Value (Rs) 1639/-
GST @ 18% 360/-
Total Amount (Rs) 1999/-

No of Logins
Case ID :- 576721
Any Additional Remarks
Payment Details
Date Mode Instrument No Bank Amount
30/11/18 Citrus CTX[protected] 1999 /-


DAILY LIMITS MONTHLY LIMITS
Region Excel Download SMS Mailers Contact Unlock Excel Download SMS Mailers Contact Unlock

Bangalore 50 50


KAM Name DIVYA S
SM Name DEEPAK M
ZSH Name DHAVAL GOR
I accept the Terms and Conditions(www.quikr.com/jobs/hire/termsandconditions) and order details


--
Thanks And Regards
Divya S
[protected]
Error! Filename not specified.

[protected] Forwarded message[protected]
From:
To:
Cc:
Bcc:
Date: Mon, 3 Dec 2018 10:23:11 +0530
Subject: RE: Invoice
Hi Momeen,

Quikr attachment of invoice have some error kindly resend the same invoice.

Thanks & Regards
Mohammed Waseem

From: [protected]@gyansolutions.in
Sent: Monday, December 03, 2018 9:42 AM
To: [protected]@gyansolutions.in
Cc: Hashmath.[protected]@gyansearch.com
Subject: FW: Invoice

Hi Waseem,

PFA invoice details.

Regards,
Momeen .

From: Quikr Service
Sent: Saturday, December 01, 2018 2:21 PM
To: [protected]@gyansolutions.in
Subject: Invoice

Invoice Attached

Hi Momeen,

Please find attached invoice for the transaction you have made for Pack on Sat Dec 01 14:20:31 IST 2018.

Regards,
Team Quikr

[protected] Forwarded message[protected]
From: Quikr Service
To:
Cc:
Bcc:
Date: Sat, 1 Dec 2018 14:20:32 +0530
Subject: Invoice

Invoice Attached

Hi Momeen,

Please find attached invoice for the transaction you have made for Pack on Sat Dec 01 14:20:31 IST 2018.

Regards,
Team Quikr

[protected] Forwarded message[protected]
From: Quikr
To:
Cc:
Bcc:
Date: Sat, 1 Dec 2018 14:20:24 +0530
Subject: Description of the Services you have opted from Quikr Jobs

India's No.1 Entry Level Hiring Partner

Dear Recruiter,
Greetings from QuikrJobs!

We take this opportunity to welcome you to a world of faster recruiting. We are thrilled to have you as one of our esteemed clients.

Here is a description of your details registered with us:

Client ID Client Name Master Email ID Master Phone Number
388883 EKYA TECHNOSOFT PRIVATE LIMITED [protected]@gyansolutions.in
[protected]

Here is a brief description of the services you have opted for:

Pack ID Amount Product details Validity (where applicable)
QKRALL571270Dat ₹ 1999/- Profile4Hire-50Profiles 15 Days

Please note that your pack would be activated post receipt of clearance of payment by us.

Important Notes:
• Terms and conditions apply
• For more information regarding your product, please refer your order form.
• The above client details will be used for all future reference and it will be unique for you. Please ensure that the details are correct and highlight to us in case of discrepancy.
• We request you to please provide us your correct KYC details for uninterrupted services. In case of any discrepancy services are liable to be terminated.
• We are happy to inform you that we will now be designating two representatives from our team to take care of your requirements on Sales and Service.
Please find contact information of your Sales and Service representatives here: Visit Recruiter Page

Feel free to reach out in case of any service enquiries and you may also reach us via our customer support helpline for any further assistance:

Phone:[protected]Monday-to -Saturday, 9:00 AM to 6:00 PM)
Email : [protected]@quikr.com

Thank you for enabling us to serve you better. We are excited to have you on-board!

Thank you,
Team QuikrJobs

Tell us what you think: [protected]@quikr.com

1000+ Cities | 70+ Categories | 1Cr+ Listings

You are receiving this mail from Quikr India Pvt Ltd.
For any assistance, visit our Help center or write to us at [protected]@quikr.com.

? www.quikr.com