[Resolved]  Quikr — ajith placement services: fraud placement agency

Address:Sonipat, Haryana, 131001
Website:Sonepat

Dear Quikr Team,

This is to inform you that following my written complaint dated 20 Jan 2018, 1704 Hrs., I received a call (+[protected] from one of your representative on 23 Jan 2018 at 1048 Hrs. which lasted about 15 minutes. (Screenshot of received call attached).

During the call, the representing female asked me to explain the entire incident. Upon briefing the incident to her, she advised me to wait for some time till Quikr sales team try to contact the fraud agency. She also stated that if the agency does not respond to their calls, then the Quikr ground sales staff will visit the location of the agency. She also stated that since the location of the agency is near to my residence, she will provide me the address mentioned in Quikr agreement / records so that I may visit the agency to seek the refund of INR 31, 000.00 and an equivalent amount to the missing valuables.

I told the Quikr representative that I shall not able to visit the agent address as this is a matter of fraud and I cannot take law in own hands and rather let the police do the investigation. She affirmed my statement and advised me to wait for some time to investigate the matter.

However, it’s been over 2 days since that call and no one from Quikr has bothered to update the status to us.

I have no other option but to believe that I have been cheated not only by the recommended maid placement agency by Quikr but by Quikr itself. Kindly look into the issue on priority and respond within 24 hours otherwise as my last resort, I shall be forced to file a police complaint against Quikr and the recommended maid placement agency. I will also ensure that I use all my resources to ensure that this fraud connection of maid service providers operating through Quikr is appropriately exposed in media so that customers like us can be saved form fraud, theft and harassment.

Thank you

Vikas Malik
Lead Auditor
Cell:[protected]
Skype: vikas.malik2404
id:image001.[protected]@01D38D4C.EA647780


From: Services Quikr
Date: Saturday, 20 January 2018 at 5:05 PM
To:
Subject: Re: Fraud: Ajith Placement Services


Dear Customer,

Greetings from Quikr.

Thank you for writing to us.

We acknowledge the receipt of your mail and we shall get in touch with you with a suitable resolution to your query either through Email or phone.

Thanks and Regards,

Customer Support
QuikrEasy

--

Thanks and Regards,

Customer Support
QuikrEasy

Above mail received in response to my below mail dated 20 Jan 2018 at 1704 hrs.:

Dear Team,

Please note that I enquired about Maid Service Provider in Sonepat through your website on 16/1/2018.

I was contacted by few service providers which included Ajith Placement Services, the details of the service provider were also recommended by Quikr (Message Attached).

Mr. Ajith Sukant contacted me on the mobile number provided to Quikr and referred to the Enquiry of Maid posted by me. He used Mobile No. [protected].
There were few Whatsapp messages shared after the telephonic call on 16/1/2018, and MR. Ajith assured to send the maid in 2 days after competition of the paper work.

The maid was escorted at till my home by Mr. Vishal (No.[protected] on 18/1/2018. As per the agreement, I signed the papers and paid Mr. Vishal INR 31, 000/- (Receipt Attached and papers including the Aadhaar Cards of Ajith Sukant and Maid – Chotti).

Today, on 20/1/2018, I left my house along with my wife and kids to drop my kids at airport. My father was ill so he went to the doctor at the same time leaving my mother alone at home. She went to bathe and returned after about 15 minutes and noticed that Chotti was not in the house and the almirah of my mother was open. She noticed that her daily wear jewellery was also missing which included 2 gold rings, one gold chain and a pair of gold earrings.

My mother called me to inform me about missing Chotti. I immediately called Mr. Ajith at around 10:30 am and informed him that Chotti left the house without intimation. He assured me not to worry and told me that he will call me within 15 minutes after talking to the agent.

Since then, I have called Ajith almost 100 times but he is not responding to my calls. I called on Vishal’s Number but he to disconnected the phone and stopped responding. Then I used my other number to call Ajith and the phone was replied by some Chote who told me that Mr. Ajith is not here and disconnected the phone abruptly and never responded to my call from the new number either.

Then I called +[protected]The Number provided by Quikr) which was attended by a female who told that Mr. Ajith is not available and he might be driving. I asked her if Mr. Ajith is driving since morning as I have been calling him again and again, but she too disconnected my call without any response to my query. Now, I am left with no other option to escalate the issue with the Quikr team and also, I have been advised to contact local police.

Please advise urgently if you can be of some help as such fraudsters are being recommended by Quikr!!!

Anticipating your urgent response.

Thank you

Vikas Malik
Lead Auditor
Cell:[protected]
Skype: vikas.malik2404
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Mar 1, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Jan 25, 2018
Updated by Vikas_Malik
Dear Quikr Team,

This is to inform you that following my written complaint dated 20 Jan 2018, 1704 Hrs., I received a call (+[protected] from one of your representative on 23 Jan 2018 at 1048 Hrs. which lasted about 15 minutes. (Screenshot of received call attached).

During the call, the representing female asked me to explain the entire incident. Upon briefing the incident to her, she advised me to wait for some time till Quikr sales team try to contact the fraud agency. She also stated that if the agency does not respond to their calls, then the Quikr ground sales staff will visit the location of the agency. She also stated that since the location of the agency is near to my residence, she will provide me the address mentioned in Quikr agreement / records so that I may visit the agency to seek the refund of INR 31, 000.00 and an equivalent amount to the missing valuables.

I told the Quikr representative that I shall not able to visit the agent address as this is a matter of fraud and I cannot take law in own hands and rather let the police do the investigation. She affirmed my statement and advised me to wait for some time to investigate the matter.

However, it’s been over 2 days since that call and no one from Quikr has bothered to update the status to us.

I have no other option but to believe that I have been cheated not only by the recommended maid placement agency by Quikr but by Quikr itself. Kindly look into the issue on priority and respond within 24 hours otherwise as my last resort, I shall be forced to file a police complaint against Quikr and the recommended maid placement agency. I will also ensure that I use all my resources to ensure that this fraud connection of maid service providers operating through Quikr is appropriately exposed in media so that customers like us can be saved form fraud, theft and harassment.

Thank you

Vikas Malik
Lead Auditor
Cell:[protected]
Skype: vikas.malik2404
id:image001.[protected]@01D38D4C.EA647780


From: Services Quikr <[protected]@quikr.com>
Date: Saturday, 20 January 2018 at 5:05 PM
To: <[protected]@gmail.com>
Subject: Re: Fraud: Ajith Placement Services


Dear Customer,

Greetings from Quikr.

Thank you for writing to us.

We acknowledge the receipt of your mail and we shall get in touch with you with a suitable resolution to your query either through Email or phone.

Thanks and Regards,

Customer Support
QuikrEasy


--

Thanks and Regards,

Customer Support
QuikrEasy

Above mail received in response to my below mail dated 20 Jan 2018 at 1704 hrs.:

Dear Team,

Please note that I enquired about Maid Service Provider in Sonepat through your website on 16/1/2018.

I was contacted by few service providers which included Ajith Placement Services, the details of the service provider were also recommended by Quikr (Message Attached).

Mr. Ajith Sukant contacted me on the mobile number provided to Quikr and referred to the Enquiry of Maid posted by me. He used Mobile No. [protected].
There were few Whatsapp messages shared after the telephonic call on 16/1/2018, and MR. Ajith assured to send the maid in 2 days after competition of the paper work.

The maid was escorted at till my home by Mr. Vishal (No.[protected] on 18/1/2018. As per the agreement, I signed the papers and paid Mr. Vishal INR 31, 000/- (Receipt Attached and papers including the Aadhaar Cards of Ajith Sukant and Maid – Chotti).

Today, on 20/1/2018, I left my house along with my wife and kids to drop my kids at airport. My father was ill so he went to the doctor at the same time leaving my mother alone at home. She went to bathe and returned after about 15 minutes and noticed that Chotti was not in the house and the almirah of my mother was open. She noticed that her daily wear jewellery was also missing which included 2 gold rings, one gold chain and a pair of gold earrings.

My mother called me to inform me about missing Chotti. I immediately called Mr. Ajith at around 10:30 am and informed him that Chotti left the house without intimation. He assured me not to worry and told me that he will call me within 15 minutes after talking to the agent.

Since then, I have called Ajith almost 100 times but he is not responding to my calls. I called on Vishal’s Number but he to disconnected the phone and stopped responding. Then I used my other number to call Ajith and the phone was replied by some Chote who told me that Mr. Ajith is not here and disconnected the phone abruptly and never responded to my call from the new number either.

Then I called +[protected]The Number provided by Quikr) which was attended by a female who told that Mr. Ajith is not available and he might be driving. I asked her if Mr. Ajith is driving since morning as I have been calling him again and again, but she too disconnected my call without any response to my query. Now, I am left with no other option to escalate the issue with the Quikr team and also, I have been advised to contact local police.

Please advise urgently if you can be of some help as such fraudsters are being recommended by Quikr!!!

Anticipating your urgent response.

Thank you

Vikas Malik
Lead Auditor
Cell:[protected]
Skype: vikas.malik2404
Verified Support
Jan 29, 2018
Quikr Customer Care's response
Hi Vikas, This is certainly not the experience we wanted you to have. We have raised your concern and our support staff shall assist you shortly. Thank you
Complaint comments 

Comments

Same incident happened with us, the same placement agency and same choti, and date was 20th january 2018 i think she ran from sonepat and came to baroda and she ran after two days. I have already complained about them in police station. They gave us aadhar card and every document to made us trust.

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