[Resolved]  Quikr — Bank Account has not been credited after selling my articles

Address:700084
Website:www.quikr.com

Hi,
I have sold some household article on 22.06.16 through quikr ad id[protected] and the buyer has already made the payment but that amount of rs.600/- has not been credited to my bank account till date after sending several mails to "quikr doorstep" team.
Mr. prem & md. shartaj alam asked me to update my bank account details and i followed the same but still my problem is not solved.

I want to get a solution asap.

Please cooperate me.

I think this is a malpractice of quikr company.

The mail reference is mentioned below

"dear mr. pritam,

Thank you for writing to us.

We have successfully captured your bank details and forwarded the same to our finance team. we shall initiate your payment in next working day. your amount will credited to your account in 3-5 working days from the date of initiation.


For any clarification or query write to us at [protected]@quikr.com or just give a call[protected].


Regards,
Mohammed sartaj alam,
Team quikr
"aasaan hai badalna"


On 30 jun, 2016 10:00 am, [protected]@quikr.com wrote:


Ticket no:[protected]
Hi prem,

I have already shared my bank account details earlier which you can find in trail mail.
Please arrange to disburse the fund by today.

If such kind of delay happens to take action at your end then we (the consumers) need to re-think about"quikr doorstep"facility.

Regards,
Pritam tewari
[protected]


Sent from rediffmailng on android


From: prem kumar t [protected]@quikr.com
Sent:mon, 27 jun 2016 18:03:45 +0530
To: [protected]@rediffmail.com
Subject: re:payment link required urgently
Dear mr. pritam,


Thank you for writing to us.


Thank you for sharing us your bank details with us we shall initiate your payment with in next working day and the same will be credited to your bank account with in 3-5 working days from the date of initiation.


For any clarification or query write to us at [protected]@quikr.com or just give a call[protected].


Regards,


Prem kumar,

Team quikr

"aasaan hai badalna"


On 27 jun, 2016 05:56 pm, [protected]@quikr.com wrote:


Ticket no:[protected]
Hi,


Please update me the present status of payment at your end.


Regards,

Pritam tewari

[protected]


Sent from rediffmailng on android


From:"pritam tiwary"[protected]@rediffmail.com

Sent:fri, 24 jun 2016 02:32:43 +0530

To: [protected]@quikr.com

Subject: fw: payment link required urgently

Hi


Please find the bank details below —


Account number: [protected]

Account holder: pritam tewari

Ifsc code: idib000t051

Bank name: indian bank

Branch: tollygunj


Note: forwarded message attached


— original message —


From: prem kumar t [protected]@quikr.com

To: [protected]@rediffmail.com

Subject: re:payment link required urgently

Dear mr. pritam,


Thank you for writing to us.


We regret for the inconvenience caused. we would kindly request you to share us the below mention account details so that we can update the same with our finance team and initiate your payment.


Account number:

Account holder:

Ifsc code:

Bank name:

Branch:


For any clarification or query write to us at [protected]@quikr.com or just give a call[protected].


Regards,


Prem kumar,

Team quikr

"aasaan hai badalna"


On 23 jun, 2016 11:34 am, [protected]@quikr.com wrote:


Ticket no:[protected] hi team,


I have sold some article via ad id[protected].


The buyer has already paid to quikr but i didn't receive the selling price till date.


Please arrange for link where i can update my bank account details asap.


I have contacted customer care several times since yesterday.


Regards,

Pritam tewari

[protected]"
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Aug 3, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2016
Quikr Customer Care's response
Hello Pritam, We regret the inconvenience caused. We've shared your Ad ID details with our customer support team and they will get back to you shortly. - Team Quikr
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